Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central, walkable location
Friendly and helpful staff
Well-equipped shared kitchen
Good facilities for families
Comfortable beds and good shower pressure (some reports)
Convenient for shopping and town access
Cons:
Poor soundproofing / noisy neighbours and late-night partying
Shared bathroom cleanliness issues and mouldy smells
Limited and hard-to-find parking
Maintenance problems (broken TV, kettle, noisy fan, poor showers)
Some rooms small or with awkward layouts
Overflowing bins and mess in shared areas

Categories

Cleanliness
5.5
Mixed reports: some guests called the place incredibly clean, but multiple mentions of shared-bathroom mouldy smells, overflowing bins and generally 'not clean' reduce the score.
Service
8.8
Generally strong: staff repeatedly described as friendly, accommodating and extremely helpful (assisted with room changes, helpful front desk), supporting a high score.
Location
8.5
Consistently positive: frequently described as central, strategic, walking distance to town, shops and attractions — a key strength.
Room Quality
6
Mixed to below average: issues reported include thin walls/noise, occasional sewage smell, small rooms, broken TV, obstructive bed placement and inconsistent shower quality.
Amenities
7.4
Generally good: shared kitchen praised (well-equipped, labelled fridge), facilities described as great by some, but shared bathroom hygiene and some broken items (kettle, fan) temper the score.
Value for Money
7.6
Mostly positive: several guests found it good value and suitable for families, though others felt issues (noise, cleanliness) hurt the overall value.
Food and Beverage
7.2
Standard quality for this hotel tier (no specific food/beverage service mentioned aside from shared kitchen facilities).
Overall Experience
6.6
Mixed overall: many positives (location, helpful staff, good facilities) but recurring negatives (noise, shared-bath hygiene, maintenance issues) lead to an overall lukewarm impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:00

Property Description

Variety of Accommodation Options
Pinewood Lodge offers a range of budget accommodation options, from dormitory rooms to deluxe cabins, catering to all types of travelers.

Convenient Location and Nearby Attractions
Located just a short walk from town and close to Queenstown Gondolas, guests can easily explore the area and enjoy various activities such as skiing and mountain biking.

Amenities and Services
With barbecue facilities, bicycle washing stations, tour desk for booking activities, and heated rooms with shared lounge access, Pinewood Lodge ensures a comfortable and enjoyable stay for all guests.

Book your stay at Pinewood Lodge for a memorable Queenstown experience!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note, for bookings made over the period of 30 December to 04 January, guests must be over 20 years of age and provide a valid ID and credit card.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

7.2
Based on 5122 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.5
Room Quality: 6
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 7.2
Overall Experience: 6.6
A
Amelia • couple • nz
10
Very nice and comfortable
Pros:

The shared unit is very clean

Cons:

Clean place

2026-09-19 • via Nuitee
B
Britto • couple • nz
9
2026-09-19 • via Nuitee
M
MATTEO • solo_traveller • it
8
2026-09-18 • via Nuitee
S
Shannon • solo_traveller • au
7
Pros:

The one bedroom cabins were neat and tidy and had everything we needed. The bed was very comfortable and the heater was a great help!

Cons:

The bathrooms are on the smaller side and it was difficult to access the bathroom sink for brushing teeth etc but not a big issue!

2026-09-17 • via Nuitee
S
Suparut • solo_traveller • ca
10
Great place to stay with parking
Pros:

Clean, comfortable, good location, friendly staff and plenty parking spots.

2026-09-17 • via Nuitee
B
Boris • couple • au
8
2026-09-15 • via Nuitee
L
Lotte • couple • be
9
2026-09-14 • via Nuitee
L
Lockwood • solo_traveller • au
8
Pros:

I really appreciated that the staff facilitated my late check in.

Cons:

There is a strong smell of some sort of cleaning agent that wasn't really to my taste.

2026-09-13 • via Nuitee
L
Laitia • extended_group • nz
9
Very good
Pros:

Location was good

Cons:

Parking was far from my room

2026-09-12 • via Nuitee
F
Fiona • solo_traveller • nz
9
Pros:

A bunk room at Pinewoods was perfect. Great value, safe, easy well equipped kitchen facility, lovely staff. Would definitely be happy to recommend or use again.

Cons:

Some minor property issues - bathroom locks, bathroom fans running all night.

2026-09-10 • via Nuitee
J
Jack • extended_group • nz
10
2026-09-10 • via Nuitee
F
Fedelyn • solo_traveller • nz
10
Pros:

Very tidy

2026-09-09 • via Nuitee
M
Matthew • extended_group • au
10
Pros:

Location

2026-09-09 • via Nuitee
R
Robson • couple • nz
7
2026-09-07 • via Nuitee
K
Kara • solo_traveller • nz
8
2026-09-07 • via Nuitee
I
Ida • solo_traveller • ca
9
Pros:

Easy access to the main stretch but out in a quieter bit. Very convenient!

2026-09-07 • via Nuitee
C
Crestine • solo_traveller • au
3
Pros:

Close to cbd. Everything can be a walking distance from the lodge.

Cons:

The house (3 bedroom) is big but the floor is screeching everytime one walks by. Carpet is worn out and bumpy. Kitchen is tidy but very old. Lining on the kitchen cupboard is peeling.

2026-09-06 • via Nuitee
J
Jossie • solo_traveller • nz
10
Pros:

Friendly, helpfull staff.. our room lights went out and they immediately gave us an upgrade

Cons:

Nothing

2026-09-06 • via Nuitee
E
Emilia • couple • nz
8
2026-09-04 • via Nuitee
N
Noel • solo_traveller • au
10
Pros:

walking distance to town & gondola
nice bed

2026-09-03 • via Nuitee