Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central, walkable location
Friendly and helpful staff
Well-equipped shared kitchen
Good facilities for families
Comfortable beds and good shower pressure (some reports)
Convenient for shopping and town access
Cons:
Poor soundproofing / noisy neighbours and late-night partying
Shared bathroom cleanliness issues and mouldy smells
Limited and hard-to-find parking
Maintenance problems (broken TV, kettle, noisy fan, poor showers)
Some rooms small or with awkward layouts
Overflowing bins and mess in shared areas

Categories

Cleanliness
5.5
Mixed reports: some guests called the place incredibly clean, but multiple mentions of shared-bathroom mouldy smells, overflowing bins and generally 'not clean' reduce the score.
Service
8.8
Generally strong: staff repeatedly described as friendly, accommodating and extremely helpful (assisted with room changes, helpful front desk), supporting a high score.
Location
8.5
Consistently positive: frequently described as central, strategic, walking distance to town, shops and attractions — a key strength.
Room Quality
6
Mixed to below average: issues reported include thin walls/noise, occasional sewage smell, small rooms, broken TV, obstructive bed placement and inconsistent shower quality.
Amenities
7.4
Generally good: shared kitchen praised (well-equipped, labelled fridge), facilities described as great by some, but shared bathroom hygiene and some broken items (kettle, fan) temper the score.
Value for Money
7.6
Mostly positive: several guests found it good value and suitable for families, though others felt issues (noise, cleanliness) hurt the overall value.
Food and Beverage
7.2
Standard quality for this hotel tier (no specific food/beverage service mentioned aside from shared kitchen facilities).
Overall Experience
6.6
Mixed overall: many positives (location, helpful staff, good facilities) but recurring negatives (noise, shared-bath hygiene, maintenance issues) lead to an overall lukewarm impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:00

Property Description

Variety of Accommodation Options
Pinewood Lodge offers a range of budget accommodation options, from dormitory rooms to deluxe cabins, catering to all types of travelers.

Convenient Location and Nearby Attractions
Located just a short walk from town and close to Queenstown Gondolas, guests can easily explore the area and enjoy various activities such as skiing and mountain biking.

Amenities and Services
With barbecue facilities, bicycle washing stations, tour desk for booking activities, and heated rooms with shared lounge access, Pinewood Lodge ensures a comfortable and enjoyable stay for all guests.

Book your stay at Pinewood Lodge for a memorable Queenstown experience!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

This credit card must be in the same name as the guest's name on the booking confirmation.

Please note, for bookings made over the period of 30 December to 04 January, guests must be over 20 years of age and provide a valid ID and credit card.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

7.2
Based on 5102 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.5
Room Quality: 6
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 7.2
Overall Experience: 6.6
P
Pankaj Vaniya & • couple • nz
10
2026-08-07 • via Nuitee
M
Mascha • solo_traveller • sa
9
2026-08-07 • via Nuitee
K
Katie • couple • nz
9
Will stay again
2026-08-07 • via Nuitee
P
Pankaj Vaniya & • couple • nz
10
2026-08-07 • via Nuitee
M
Mascha • solo_traveller • sa
8
2026-08-07 • via Nuitee
P
Pankaj Vaniya & • couple • nz
10
2026-08-07 • via Nuitee
J
Jude • extended_group • nz
7
Great weather, perfect accommodation for our needs
Pros:

Central location, good showers, warm rooms

Cons:

Other guests misusing the kitchen

2026-08-07 • via Nuitee
H
Harry • solo_traveller • cn
9
Pros:

距离skyline非常近，走几分钟就可以到了

Cons:

厨房里面没有钢丝球，洗洗刷盘子的时候有点费劲，如果有钢丝球就更完美了

2026-08-06 • via Nuitee
T
Thata Watson • solo_traveller • nz
10
Pros:

Had a great stay and had private parking which was great.

2026-08-06 • via Nuitee
I
Isaac • couple • au
8
Obviously cheap but easy and comfortable and bruh youre in queenstown youre not there for the hotel
2026-08-05 • via Nuitee
E
Estelle Fetia • solo_traveller • pf
7
Moyennement satisfaite
Pros:

L'emplacement n'est pas loin du centre c'est pratique. Chambre pouvant accueillir 5pers cest rare

Cons:

Le meuble qui contient la vaisselle laisse à désirer...
En période d'hiver, avoir des couvertures plus chaudes sera appréciable.
Nous étions au logement P2 et le bus qui ramasse toutes les personnes tôt le matin stationne devant le logement de long moment avec le moteur qui tourne...super désagréable.

2026-08-05 • via Nuitee
I
Isaac • couple • au
8
Basic but great
2026-08-05 • via Nuitee
N
Ningbar • family_with_children • nz
5
None
Pros:

Problem with car park . Need to sort out

Cons:

Poor car parking

2026-08-05 • via Nuitee
M
Marcus • extended_group • nz
10
2026-08-04 • via Nuitee
K
Krystyna • solo_traveller • cz
9
Pros:

Ubytování bylo hezké, mělo vše potřebné vybavení, cena velmi dobrá. Oceňuji možnost bezdotykového nabíjení telefonu, vzhledem k tomu, že jsme neměli ještě cestovní adaptér.

Cons:

Nešlo nám zamknout pokoj, ale byli jsme jen jednu noc tak jsme to neřešili

2026-08-04 • via Nuitee
G
Glendale • family_with_children • nz
9
Great location, friendly staff, and a comfortable stay in the heart of Queenstown
Pros:

The location was excellent, just a short walk from the town centre. The room was clean, comfortable, and well-equipped. The staff were friendly and helpful, making our stay enjoyable

2026-08-03 • via Nuitee
E
Ekta • family_with_children • in
4
Just okay. Not value for money
Pros:

The lodge was approachable and close to city centre

Cons:

Shared bathrooms, and shared spaces. Fire alarms went off at night.

2026-08-02 • via Nuitee
S
shanae • extended_group • nz
7
2026-07-25 • via Nuitee
A
Al Adyan • solo_traveller • nz
9
Highly recommend
Pros:

We love our stay at Pinewood 😍
The location is strategic and close to the supermarket. They provide a shared kitchen that has a complete set of cooking utensils, and the fridge is labelled based on the rooms, which is really convenient.

2026-07-23 • via Nuitee
L
Leesheen Blair • solo_traveller • nz
8
2026-07-22 • via Nuitee