Fairfield House - Ayr

We were well looked after and fabulous food. The staff made you feel welcome and special and couldn’t do enough, even keeping the kitchen open for a late order on our meal.

Staff were excellent, Restaurant was great evening dinner and morning breakfast. Rooms were clean and tidy, bed was a bit hard but some people like that. The bathroom in the Churchill suite was outstanding. Will definitely be back again.

Cold room but warmed up with electric heaters on full. Fan didn’t work in shower room. Heated towel rail didn’t work in shower room so it was freezing in there and no hooks behind door or in room to hang up wet towels (holes were there where hooks used to be)

Lovely decoration friendly staff great breakfast

Lovely big clean room with very comfortable bed. The hotel is situated in a peaceful quiet street. All staff we met from reception to restaurant and cleaning were lovely chatty and friendly. Breakfast was cooked to order. It also had a separate covered gluten free section with bread and cereal and its own toaster.

It was nice the was nice people were friendly and the food was good

Highly disappointed in our stay. We booked an executive suite , not sure what level we got but it wasn’t what was advertised, pictured, and paid for. We checked in and room wasn’t ready so went about our day activities to come back and given a room that was tiny. It had a tiny bath and bed. Worse part was the bed was so bad we couldn’t sleep. Miserable experience. I did try talk to management about the switch and rip off but they refused to talk to our local friends and wouldn’t respond to emails. Be careful as these people are dishonest. Selling you one thing and delivering much much less while taking your money.

Recent two nights stay, hotel just what we wanted staff very friendly and helpful

Nice hotel, excellent staff and great restaurant

Very helpful at check in and comfortable room

My husband and I had an excellent stay. Rooms spotless, All staff very friendly and helpful and food was delicious.

Room had no heating first night, which was dealt with promptly, we paid £30 for 2 breakfasts booked for 10am arrived early & all contintal food was removed @ 9.45!

Really helpful staff, managed to park in the hotel car park, also used the pool with kit children. Food was lovely too.

The food was amazing. We had a lovely dinner the first night, service great too. The breakfasts were perfect as well.

Our room was above a back door and place where housekeepers gathered their gear, which meant unfortunately that the area was very lively in the early am. :(

Absolutely beautiful hotel, they have given lots of thought and consideration to lots of details.

The Staff were brilliant & friendly, nothing was too much trouble. Lovely big room with amazing views of the sea & across to Arran. We hardly used the TV, just sat & watched the weather change & the sunsets from the comfortable chairs in our room.
The food was good quality, but I personally found the restaurant very warm (I struggle with overheating) and this affected my dining experience.
Overall a great place to stay & even enjoyed a dip in the pool.

Great hotel for food & drinks, the facilities were excellent
Room was spacious & relaxing on the decking was superb, Staff were spot on with service, couldn’t do enough for you at breakfast & dinner
Definitely be back for a break.

Beautiful building and excellent location. Some parts of the hotel need some updating but overall very clean. Unfortunately my room was above the kitchen extractor so very noisy and smelly - couldn’t open the window and therefore it was very hot! So if you get room 44, ask for another room.
Food was good at both dinner and breakfast, nice staff

All to my expectations

Had lovely stay will be back.