Ibis Juarez Consulado

Hotels
ibis
7.7 (1716 reviews)
Prolongacion Ramon R Lara, 8930 Interior 3 & Avenida Paseo de la Victoria , Ciudad Juárez , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.04
Multiple reviews mentioned issues with cleanliness, including bad odors and poor cleaning.
Service
8.71
General sentiment regarding the service was positive, with mentions of friendly staff.
Location
9.25
Numerous reviews praised the location for being close to important facilities.
Room Quality
6.7
Many reviews highlighted the small size of the rooms as a significant issue.
Amenities
7.23
Some reviews mentioned the lack of laundry services and issues with breakfast quality.
Value for Money
7.69
Mixed feedback on value; some found it reasonable, while others felt the price was too high for the quality.
Food and Beverage
7.24
Breakfast received a mix of reactions, with some saying it was poor compared to other hotels.
Overall Experience
7.71
The overall experience varied, with positives around location and service, but issues with cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:31

Property Description

Modern Rooms with Free Wi-Fi and Satellite TV
Enjoy a comfortable stay at Ibis Juarez with modern rooms equipped with free Wi-Fi, air conditioning, and satellite TV.

Convenient Amenities and Dining Options
Benefit from free public parking, 24-hour snack service, and a continental buffet breakfast served daily. Indulge in grilled meat and pasta dishes at the on-site restaurant and unwind at the lobby bar and terrace.

Ideal Location for Business and Leisure
Located opposite the US Consulate General and near Las Misiones Shopping Centre, our hotel is perfect for both business and leisure travelers. Explore nearby industrial parks and easily access the US border and Ciudad Juárez Airport.

Book your stay at Ibis Juarez Consulado for a seamless and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CJS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 1716 reviews
Cleanliness: 7.04
Service: 8.71
Location: 9.25
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 7.71
L
Luis Ignacio family_with_children mx
9
Pros:

Atención

2026-03-11 via Nuitee
J
jose family_with_children us
9
2026-03-11 via Nuitee
V
Valeria couple mx
7
2026-03-10 via Nuitee
V
Valeria family_with_children mx
5
Pros:

Excelente ubicación para realizar los procesos consulares

Cons:

Las habitaciones son demasiado pequeñas, lamentablemente había chinches en nuestro cuarto.

2026-03-10 via Nuitee
Q
Quezada family_with_children us
10
2026-03-09 via Nuitee
G
Gomez family_with_children us
8
2026-03-08 via Nuitee
J
JBáez family_with_children us
7
Pros:

Me gusto demaciado la ubicacion.

Cons:

Lo que no me gusto fue la limpieza mire como limpiaron mi baño con la misma fibra de la taza todo la restregaron completa la taza embarrando hasta la suciedad de la taza por dentro y solo limpiarla con un trapo y ese mismo trapo restregarlo por el lavamanos y el vidrio de la ducha 🤮luego pedi un te de manzanilla y se me hizo exagerado que por un extra sobre de manzanilla me cobraran otros 35 pesos Osea 70 por un te🤣 y algunas del personal de lobby les preguntaba algo y solo estaban en su celular y no volteaban a ver no quien era 😬
Ademas al pedir Servicio de cuarto no ponian ni papel ni toallas y encontre cabellos dentro la ducha y segun habia sido limpiado el
Cuarto.

2026-03-07 via Nuitee
R
Reyes couple us
10
2026-03-06 via Nuitee
M
Margarita couple us
10
Todo el personal muy amable y todo muy cercano al consulado y ala clima
Pros:

Excelente

Cons:

Todo muy bien

2026-03-05 via Nuitee
J
Jaymie couple us
1
Would not recommend
Pros:

Good location

Cons:

Very hot..they controlled the heat y ac

2026-03-03 via Nuitee
R
Ruth couple us
2
Pros:

Air conditioner did not work it was hot
Room extremely little

2026-03-03 via Nuitee
E
Efrain solo_traveller mx
10
Pros:

Su ubicacion atencion limpieza todo exelente volvere👍

2026-03-02 via Nuitee
N
Nina family_with_children us
7
Pros:

Liked that it is close to certain buildings

Cons:

Didn’t like that the restaurant was under construction.

2026-03-01 via Nuitee
N
Najera couple us
6
Pros:

Location

Cons:

Didn’t have microwave or fridge or coffee

2026-02-27 via Nuitee
C
Connor family_with_children us
3
Good location, go somewhere else.
Pros:

The staff was very nice, location was good.

Cons:

Our first room did not have working air conditioning which was very difficult and after having someone come check it out they said well we can bring a fan.. With two kids that wont work I had to threaten to leave then they finally switched rooms. Certainly not like other Ibis's we have stayed at.

2026-02-26 via Nuitee
P
Paloma couple us
10
2026-02-26 via Nuitee
A
Alvarez couple us
10
$616.00
Pros:

Excelente servicio y el local está muy bien cerca del consulado

Cons:

Me gustó todo

2026-02-23 via Nuitee
P
Pedro solo_traveller mx
8
So so
Pros:

Close to locations

Cons:

No restaurant open

2026-02-14 via Nuitee
A
Alfonso family_with_children us
8
2026-02-10 via Nuitee
S
Sánchez couple us
7
Fair
Pros:

Good service personnel

Cons:

Easy access to everything

2026-02-10 via Nuitee