Uptown Palace

Hotels
8.4 (6251 reviews)
Via Santa Sofia 10 , Milan , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
View
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.65
Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15
Generally positive mentions of staff, but some criticisms noted.
Location
9.15
Consistently praised for its central location and views.
Room Quality
8.15
Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15
Amenities are noted as basic with some lacking in quality.
Value for Money
7.65
Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65
Generally good feedback on dining options and views.
Overall Experience
8.65
Most guests enjoyed their stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation

Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.

Exquisite Dining Experience

Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.

Convenient Location

Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.

Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!

Important information:

Please note that the property reserves the right to pre-authorize your credit card before arrival.

Please note that laundry service is not available on Sunday and on public holidays.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card or a new credit card.

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6251 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
S
S • solo_traveller • ch
6
Bon, je reviendrai quand même
Pros:

La magnifique vue roof top, le personnel très gentil, très serviable, ils ont tous fait pour me mettre dans une chambre moi bruyante. Le petit déjeuner très bon

Cons:

Cela reste quand même pas très bien insonorisée, c’était pour 1 nuit ça va, la TV ne fonctionnait pas. La clé ne fonctionnait pas trop j’ai dû avoir 2 cartes. La sécurité pour fermer sa porte à clé ne fonctionnait pas du tout

2026-02-14 • via Nuitee
I
immarcodangelo • solo_traveller • it
8
Pros:

Ottima posizione e visuale dal ristorante e colazione. Camere pulite e insonorizzate.

Cons:

Peccato la colazione non è all'altezza di una struttura del genere. Spero possano proporre qualcosa di migliore in futuro.

2026-02-14 • via Nuitee
V
Vincenzo • solo_traveller • it
6
Pros:

La vicinanza al centro

Cons:

Nella stanza non c’era il phone e nemmeno il bidet a quel prezzo è inaccettabile

2026-02-14 • via Nuitee
B
Binyaminov • couple • il
8
2026-02-12 • via Nuitee
R
Roberto • couple • it
10
Consigliatissimo!
2026-02-11 • via Nuitee
J
John • couple • us
10
Breakfast was great and view were amazing. Staff was very helpful.
Pros:

Within walking distance to Duomo and Metro lines.

2026-02-11 • via Nuitee
F
farah • couple • il
9
2026-02-11 • via Nuitee
A
algerrah • couple • iq
7
2026-02-11 • via Nuitee
R
Riccardo • family_with_children • it
9
2026-02-10 • via Nuitee
F
Flávia • couple • br
10
Muito satisfeito
Pros:

Quarto novo, cama confortável, tudo limpo. Banheiro ótimo.

2026-02-10 • via Nuitee
K
Kyriakos • couple • gr
10
2026-02-08 • via Nuitee
G
Gregory • couple • ch
8
2026-02-08 • via Nuitee
V
VASILIKI • family_with_children • gr
9
2026-01-31 • via Nuitee
N
Novella • extended_group • it
8
Hotel confortevole. Stanze spaziose e ben arredate. Buona e varia la colazione.
Pros:

Hotel recente, bagno molto grande

Cons:

Non avevano una spazzola per il cappotto.

2026-01-29 • via Nuitee
P
Paweł • extended_group • cy
10
2026-01-29 • via Nuitee
S
soufya • couple • ma
8
2026-01-29 • via Nuitee
H
Hana • couple • eg
10
2026-01-29 • via Nuitee
N
Natalia • couple • de
10
2026-01-28 • via Nuitee
A
Ayşe • couple • tr
10
Pros:

Konum ve hizmet,güler yüzlü personel ve kahvaltı herşey çok güzeldi.

2026-01-28 • via Nuitee
T
Thomas • solo_traveller • dk
9
2026-01-28 • via Nuitee