Uptown Palace

Hotels
8.4 (6310 reviews)
Via Santa Sofia 10 , Milan , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
View
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.65
Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15
Generally positive mentions of staff, but some criticisms noted.
Location
9.15
Consistently praised for its central location and views.
Room Quality
8.15
Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15
Amenities are noted as basic with some lacking in quality.
Value for Money
7.65
Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65
Generally good feedback on dining options and views.
Overall Experience
8.65
Most guests enjoyed their stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation

Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.

Exquisite Dining Experience

Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.

Convenient Location

Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.

Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!

Important information:

Please note that the property reserves the right to pre-authorize your credit card before arrival.

Please note that laundry service is not available on Sunday and on public holidays.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card or a new credit card.

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6310 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
X
Xhuljano • couple • al
10
2026-04-19 • via Nuitee
S
shkurte • family_with_children • ch
10
Pros:

Top Aussicht
Super sauberes Hotel
Sehr freundlich
Super frines frühstück

Cons:

War alles super

2026-04-18 • via Nuitee
A
Allan • couple • ch
5
2026-04-18 • via Nuitee
S
Sven Rainer • couple • ch
10
2026-04-18 • via Nuitee
M
Miguel • couple • pt
8
Pros:

Comfortable bed, good breakfast, amazing view from the restaurant

Cons:

Paper cups for tea and coffee not acceptable in a 4 stars hotel

the fridge should make things get colder and not hotter

2026-04-17 • via Nuitee
M
Maxime • couple • fr
10
Pros:

Tout

2026-04-17 • via Nuitee
F
Farah • couple • ma
8
2026-04-16 • via Nuitee
S
Seline • solo_traveller • ch
10
Pros:

Das Personal und insbesondere der Portier waren sehr freundlich und kompetent.

2026-04-16 • via Nuitee
D
DANIEL • extended_group • es
10
Pros:

TODO GENERAL

Cons:

TODO OK

2026-04-16 • via Nuitee
W
Waleed • couple • eg
9
2026-04-16 • via Nuitee
M
Mirko • couple • it
10
Pros:

L’accoglienza è stata ottima.

Cons:

nulla

2026-04-15 • via Nuitee
C
Christian • couple • ch
8
2026-04-15 • via Nuitee
A
Anette • couple • se
4
Pros:

Ok

Cons:

Personalen i receptionen var inget vidare trevliga

2026-04-15 • via Nuitee
K
Kati • family_with_children • ee
10
2026-04-15 • via Nuitee
H
Hatice Havle • couple • tr
7
Çok merkezi bir otel
Pros:

Kahvaltısı çok güzeldi. Personel çok güler yüzlü ve yardımcıydı.

Cons:

Oda temizliği yetersizdi. Halı da lekeler vardı. Odada tuvaletten kaynaklı kötü bir koku vardı.

2026-04-14 • via Nuitee
O
Olena • couple • it
10
Pros:

Прекрасный отель в очень удобной локации. Бесплатно сделали апгрейт номера с супер видом 😍 Персонал очень внимательный и все супер !😍

2026-04-14 • via Nuitee
A
Axel • solo_traveller • ch
10
Pros:

La vue du rooftop est magnifique, le petit déjeuner très bon et complet, et l’emplacement parfait.

2026-04-14 • via Nuitee
L
Lenni-Kalle • couple • fi
9
Loistava kokemus
Pros:

Aamupala ja palvelut

2026-04-14 • via Nuitee
K
Kosar • couple • hu
8
Pros:

The location is great
The roof top is beautiful

Cons:

Well I guess they should be more careing about the customers needs,the second day I was asking for a knife as I wanted to cut a lemon so the hotel wanted to charge me for 7 euro!At the end I went to the 13th floor to get the knife by myself! after the room service we didn’t had toilet paper and tissue charged so we ran out in the midnight was not easy to find.

2026-04-14 • via Nuitee
D
Dr.Mohammed • couple • iq
9
شكرا جزيلا
Pros:

الفيو وموقعة جدا مناسب

Cons:

الفراش كان ليس مريحا بسبب استخدام سرير مزدوج والفراش فردي عدد 2

2026-04-13 • via Nuitee