Uptown Palace

Hotels
8.4 (6310 reviews)
Via Santa Sofia 10 , Milan , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
View
Friendly staff
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.65
Some reviews highlighted cleanliness issues and poor housekeeping.
Service
9.15
Generally positive mentions of staff, but some criticisms noted.
Location
9.15
Consistently praised for its central location and views.
Room Quality
8.15
Mixed reviews; rooms are described as beautiful and spacious, but some found them small or lacking amenities.
Amenities
8.15
Amenities are noted as basic with some lacking in quality.
Value for Money
7.65
Average reviews about value for money, with comments on prices being high for what is offered.
Food and Beverage
8.65
Generally good feedback on dining options and views.
Overall Experience
8.65
Most guests enjoyed their stay despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:50

Property Description

Luxurious Accommodation

Uptown Palace offers contemporary, soundproofed rooms with flat-screen TVs, free WiFi, and private bathrooms with plush bathrobes and slippers. Upgrade to a Junior suite for a spacious living area or a suite with a separate living room and stunning views of Milan Cathedral from the balcony.

Exquisite Dining Experience

Indulge in a delicious breakfast buffet with fresh fruit, pastries, and cappuccino. The hotel's restaurant serves a mix of Italian and international cuisine, featuring homemade pasta and seafood specialties. Guests can enjoy meals at the bar throughout the day, upon request.

Convenient Location

Situated just a 5-minute walk from Milan's Missori Metro Stop, Uptown Palace is the perfect base for exploring the city center on foot. Don't miss the iconic Galleria Vittorio Emanuele, a short 15-minute walk away, and easy access to Milan Linate Airport, only 7 km from the hotel.

Book your stay at Uptown Palace now for a luxurious and convenient experience in Milan!

Important information:

Please note that the property reserves the right to pre-authorize your credit card before arrival.

Please note that laundry service is not available on Sunday and on public holidays.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card or a new credit card.

When booking [3] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 23 per day.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6310 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
J
Julie • couple • fr
9
2026-03-14 • via Nuitee
M
Marios • couple • gr
7
2026-03-14 • via Nuitee
B
Bjarni • extended_group • is
8
Pros:

Amazing view from breakfast room

2026-03-13 • via Nuitee
N
Natasha • couple • gb
10
2026-03-13 • via Nuitee
K
Kateryna • family_with_children • ua
10
2026-03-12 • via Nuitee
S
SAFA • couple • tr
8
2026-03-11 • via Nuitee
A
Ainur • family_with_children • kz
10
Все в шаговой доступности, замечательный персонал, всегда будем выбирать его!
Pros:

Месторасположение удобное, нас разместили на верхних этажах, как мы и просили! Очень внимательный персонал!!! Это наш любимый отель теперь! Останавливаемся второй раз!

Cons:

Нет такого

2026-03-11 • via Nuitee
H
Hani • couple • kw
7
2026-03-11 • via Nuitee
E
Esmeralda • solo_traveller • cy
10
2026-03-10 • via Nuitee
C
Carmine • couple • de
6
Abgerundet in Ordnung
Pros:

In Ordnung

Cons:

Das Zimmer entspricht nicht das Preisleistung Verhältnis ! Die Dusche war eine Katastrophale sobald man duschen war, kam das Wasser im Bad verteilt überall über den ganzen Boden. Barrierefreie Dusche mit einem Plastik-Vorhang

2026-03-10 • via Nuitee
Z
zekeriya • solo_traveller • tr
9
Merkeze çok yakın, rahat ve konforlu odalar ayrıca ücretsiz upgrade yapmışlar. Teşekkürler
2026-03-10 • via Nuitee
I
Iveta • extended_group • at
7
Schoenes Hotel, aber die Leute Bisschen unkoordiniert.
Pros:

Das Zimmer war schoen, wie vereinbart, Bett sehr angenehm.

Cons:

Wir haben mehrmals um etwas gebeten, die Leute waren nett, aber nichts ist geschehen. Die haben uns nicht das gebracht, wozu sie ok gesagt haben, z.B. Decke, Besteck. Sie waren irgendwie nicht koordiniert. Ist aber Schade, weil dass Zimmer und das Hotel sehr schoen waren.

2026-03-09 • via Nuitee
A
Antonio • couple • ch
5
Pros:

Pulizie e posi

2026-03-09 • via Nuitee
F
Fernando Ivan • couple • ar
9
Excelente
2026-03-08 • via Nuitee
J
Jenő • couple • hu
10
2026-03-08 • via Nuitee
M
Mahin Kuttiserriyil • solo_traveller • ae
10
Excelllent
Pros:

Amazing breakfast

Cons:

Nothing worth mentioning

2026-03-08 • via Nuitee
C
Carlo • solo_traveller • it
9
Pros:

Bellissima struttura e ottimo livello di pulizia.
Colazione ottima.

Cons:

Prezzo leggermente alto per gli standard offerti

2026-03-08 • via Nuitee
E
Erika • couple • ch
10
2026-03-08 • via Nuitee
N
Natalia • couple • gb
10
2026-03-08 • via Nuitee
Ελενη • couple • gr
9
Όλα καλά
Pros:

Όλα καλά

Cons:

Λίγο μικρά τα δωμάτια

2026-03-07 • via Nuitee