Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Value for money not up to par
Limited breakfast options

Categories

Cleanliness
7.59
There were issues with cleanliness mentioned, including dust and stains.
Service
9.06
The staff was described as amazing, helpful, and friendly.
Location
9.1
Many reviews praised the excellent location with beautiful views.
Room Quality
8.05
The rooms were spacious with great decor, though some guests noted they were a bit dated.
Amenities
7.58
The suite had issues such as a non-functioning Jacuzzi and an empty minibar.
Value for Money
7.54
Several reviews indicated that the price did not match the offerings, particularly in amenities.
Food and Beverage
8.09
Breakfast was noted as basic; however, some described it positively.
Overall Experience
8.56
Despite some drawbacks, guests enjoyed their stay and mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:51

Property Description

Historic Charm on the Grand Canal

Venetian Elegance: Step into a 15th-century building with Venetian-style rooms adorned with Murano glass lamps and classic furniture. Enjoy modern amenities like free Wi-Fi and flat-screen TVs.

Delightful Dining: Indulge in a sweet and savoury buffet breakfast in the charming breakfast hall, offering a variety of options from eggs and bacon to cakes and biscuits.

Convenient Location: Explore Venice with ease - located next to Ca' d'Oro water bus stop, major attractions like Saint Mark's Square and Rialto Bridge are within walking distance. Santa Lucia Train Station is just 1 km away.

Ready to experience the allure of Venice at Pesaro Palace? Book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.2
Based on 4060 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 7.54
Food and Beverage: 8.09
Overall Experience: 8.56
A
Alexander solo_traveller at
10
2026-08-08 via Nuitee
K
Ketevani solo_traveller it
10
2026-08-08 via Nuitee
L
LOTHAR solo_traveller ch
8
2026-08-08 via Nuitee
G
Georganta family_with_children gr
10
2026-08-06 via Nuitee
M
Martin family_with_children at
5
Pros:

Top: Die Lage am Canale Grande und direkt neben der Vaporetto-Station "Ca' D'oro" (Linie 1).
Zu Fuß sind vom Hotel aus in 5-10min. mehr als 10 Restaurants erreichbar. Und, nicht zu vergessen, der in ca. 6 min. Fußweg zu erreichende Supermarkt "Coop" auf der Calle S. Felize.
Auch das Personal war Top - durchgehend freundlich und es gab gerne Hilfe bei Fragen etc.

Sehr Gut: Das Frühstück war geschmacklich gut und ausreichend.

Gut: Im Foyer ist ein Bankomat aufgestellt.

Cons:

Man kann es nicht diplomatischer schreiben als: Unser Zimmer im Erdgeschoss hat seinen Zenit schon längere Zeit überschritten.

Negativ:
Die extrem kalt eingestellte Klimaanlage, die man vom Zimmer aus NICHT regulieren kann! Auf die Bitte die Temperatur im Zimmer zu erhöhen, wurde gesagt dies gemacht zu haben - gemerkt haben wir davon aber nichts.
Der Fauteuil-Sessel verlor beim Wegschieben gleich einmal sein linkes Vorderbein.
Es gab nur drei (!) Steckdosen im Zimmer, wovon eine davon nicht einmal nutzbar war (weil sie im Öffnungsbereich der Eingangstür lag). Wobei ... eigentlich waren mehrere Möglichkeiten für Steckdosen vorhanden - man hat diese nur bewusst verblendet.

Die nachfolgenden Zeilen sind subjektiv:
Das Zimmer wirkte für mich altmodisch, die Möbel waren "abgelebt" und der Luster an der Zimmerdecke war für die Zimmergröße überdimensioniert. Und da wir beide Buchleser sind, hätten wir uns auf jeder Seite des Bettes eine Lampe gewünscht (zusätzlich zum Luster).

2026-08-06 via Nuitee
A
Ahmed couple eg
8
2026-08-05 via Nuitee
H
Heidrun couple at
10
2026-08-05 via Nuitee
K
Kerstin solo_traveller de
6
Hotel in Venedig in ausgezeichneter Lage und sehr guter Erreichbarkeit
Pros:

Ausgezeichnete Lage, alles bequem zu Fuß erreichbar, gutes Frühstück, Wassertaxianlegestelle direkt am Hotel

Cons:

Zimmerzuweisung bei Ankunft in 5. Etage mit winzigen Fenstern ohne Aussicht und direkt neben der lauten Klimaanlage des Hotels, auf Nachfrage bekamen wir ein anderes Zimmer

2026-08-03 via Nuitee
N
Norbert solo_traveller at
5
2026-08-02 via Nuitee
D
Danielle couple us
10
2026-08-02 via Nuitee
F
Fabian extended_group cl
10
Excelente estadía
Pros:

Ubicación

Cons:

Que no se pueda regular el aire desde la habitación

2026-07-25 via Nuitee
Z
Ziga family_with_children si
3
A stay in Venice is always nice, because it is Venice, however the experience in the hotel is bad.
Pros:

Venice itself and the location of the hotel.

Cons:

1. The room was not prepared upon arrival

When we entered our room, one of the beds had no bed sheets and had clearly not been prepared for guests.

Although the hotel staff eventually made the bed after our complaint, this unnecessarily disrupted the beginning of our stay.

2. The minibar/refrigerator was completely non-functional; had to solve that myself

Immediately after entering the room, we noticed that the minibar was not working. It was completely warm, the interior light did not function, and there was absolutely no cooling.

We informed the reception immediately. The staff repeatedly insisted that the refrigerator was functioning normally and claimed that all refrigerators in the hotel worked in exactly the same way. After physically inspecting it, they told us to wait one or two hours because it would "certainly start cooling."
It never did. When I contacted the reception again, I requested either another room or a replacement refrigerator.
Instead of resolving the problem themselves, a young female receptionist in a black uniform opened the hotel's reservation system, identified an unoccupied room, handed me the keys, and instructed me to search for a working refrigerator myself.
We entered another room together and immediately found a refrigerator that was actually functioning properly, proving that our original refrigerator had indeed been defective despite the staff's earlier claims.
The same receptionist then instructed me to remove the working refrigerator from that room and install it in our own room.

3. Damaged and potentially dangerous hair dryer


4. Dangerous plumbing installation around the whirlpool bathtub

5, Additional maintenance deficiencies like missing wardrobe door handles and other signs of neglect.

2026-07-23 via Nuitee
T
Theo2476 solo_traveller fr
6
Une négligence des chambres
Pros:

Un excellent emplacement dans venise et la petite cour donnant sur le canal.

Cons:

C'est un hôtel 4 étoiles et je n'ai jamais vu un état aussi négligé ! Vitre d'armoire cassée, sèche-cheveux jauni, porte de douche ne fermant pas à cause des moisissures dans les joints. Pomme de douche remplie de moisissures et de calcaire. Bouton de chasse d'eau cassé. Les prises électriques au niveau du lit sont cassées, l'interrupteur de salle de bain aussi... Bref, l'établissement mérite une nouvelle inspection car il ne respecte clairement pas ses 4 étoiles !

2026-07-22 via Nuitee
D
Detlef solo_traveller de
10
2026-07-22 via Nuitee
E
ELENA couple it
8
2026-07-22 via Nuitee
M
Maritza solo_traveller us
10
Exceptional experience.
Pros:

Absolutely beautiful and easy to get to it. Wonderful breakfast buffet.

2026-07-22 via Nuitee
M
Marissa couple au
9
Pros:

Great location. Water taxi from airport pulled up right outside front door. The staff were lovely and very accommodating. Excellent location!

2026-07-21 via Nuitee
P
Peter couple se
9
2026-07-21 via Nuitee
I
Iwan extended_group li
10
Genialer Ausgangslage mit super Preis!
Pros:

Lage und Personal

Cons:

Die Bar war immer geschlossen

2026-07-20 via Nuitee
R
Raffaello couple it
7
molto piacevole
Pros:

il sapore di antico

Cons:

aria condizionata non regolabile

2026-07-20 via Nuitee