Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Decent breakfast options
Friendly staff
Cons:
Cleanliness issues
Old and worn decor
Mattress discomfort

Categories

Cleanliness
6.76
Multiple mentions of old, worn, and dirty areas in the hotel.
Service
8.23
General positivity about staff, although some mentions of rudeness.
Location
8.27
Great location near public transport, well-received by guests.
Room Quality
7.72
Mixed reviews; spacious but issues with mattress and decor.
Amenities
7.75
Decent amenities but reported issues with cleanliness.
Value for Money
8.21
Generally considered good value for the price paid.
Food and Beverage
7.76
Breakfast was considered average, with some complaints about its quality.
Overall Experience
7.73
A generally satisfactory stay with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Luxurious Rooms with Modern Amenities

City Avenue Hotel by HMG offers elegantly furnished rooms with air conditioning and high-speed free WiFi. Each room boasts a flat-screen cable TV, seating area, and luxurious toiletries in the bathroom.

Stylish Bars and Entertainment Options

Unwind in the stylish lobby bar with an open-air terrace or enjoy the vibrant atmosphere of the piano bar with a dance floor. Sip on your favorite drink and indulge in a selection of snacks and desserts.

Convenient Location for Business and Leisure

Located just a 3-minute walk from Opalchenska Metro Station, the hotel provides easy access to Sofia International Airport and key city attractions like National Palace of Culture and Vitosha Boulevard. Ideal for both business and leisure travelers.

Book now to experience the perfect blend of luxury and convenience at City Avenue Hotel by HMG!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

All guests are required to present an original form of identification - passport or national ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 4707 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
B
Bilyana • solo_traveller • bg
2
2026-07-18 • via Nuitee
A
Adnan • couple • de
9
2026-07-18 • via Nuitee
S
Serhii • solo_traveller • ua
7
Pros:

Кондиционер

Cons:

Локация
В душе можно сказать что нет горячей воды, плохо сливается вода в душе

2026-07-18 • via Nuitee
N
Nadezhda • solo_traveller • gb
10
Pros:

Всичко

Cons:

Нищо

2026-07-17 • via Nuitee
J
Jacek • solo_traveller • pl
7
2026-07-16 • via Nuitee
P
Paola Zalewska • couple • es
8
2026-07-15 • via Nuitee
V
Vladislav • extended_group • bg
10
2026-07-13 • via Nuitee
H
Hrishikesh • couple • de
10
Loved our stay. Definitely recommend
Pros:

Friendly staff

Cons:

Nothing

2026-07-12 • via Nuitee
A
Atanasov • couple • bg
10
2026-07-11 • via Nuitee
T
Tim • extended_group • de
8
Gutes Preis Leistung Verhältnis
Pros:

Preis Leistung war super.

Cons:

Das Bad hatte paar Verschleißspuren die einfach repariert werden könnten.

2026-07-11 • via Nuitee
K
Konstantinos • solo_traveller • gr
8
Pros:

Quite location, garden to have a beer. Value for money

Cons:

No fruits foe breakfast

2026-07-10 • via Nuitee
I
İpek • solo_traveller • tr
9
2026-07-10 • via Nuitee
Павел • solo_traveller • ua
6
2026-07-09 • via Nuitee
Георги Ф. • solo_traveller • bg
9
2026-07-08 • via Nuitee
H
Helen • solo_traveller • pl
7
2026-07-08 • via Nuitee
B
Branko • solo_traveller • rs
10
2026-07-08 • via Nuitee
C
Christopher • solo_traveller • us
3
Disappointing.
Pros:

Location close to Sofia Mall, public transport, subway. Breakfast was standard Bulgarian style - healthy choices.

Cons:

The room was in poor condition: Sink and shower slow draining. Carpet dirty and torn. Bed too close to the ground. A/C was barely working. To be fair, they are in the process of remodeling these rundown rooms, but the price was high considering the room condition.

2026-07-07 • via Nuitee
L
Léo • solo_traveller • om
7
Pros:

L'emplacement est central et calme en même temps. Ma chambre était propre. Le lit était confortable.

Cons:

Certaines lumières ne fonctionnaient pas (entrée de la chambre). La ventilation de la salle de bain faisait un bruit assourdissant (chambre 308).

2026-07-07 • via Nuitee
O
Ovidiu • family_with_children • ro
4
I am not going back there ever again.
Pros:

It is in a central location.
The sheets were clean.
The bathroom was clean.

Cons:

Last year the parking was free, now they ask 10 euro and their parking lot is empty.
The carpet on the floor is dirty and stained.
The smell is bad like something really old.
Old furniture.
The beds were 2 mattresses one on top of another.

2026-07-06 • via Nuitee
D
DONATELLA • couple • it
9
Molto piacevole
Pros:

Comodissimo, silenziosissimo

Cons:

Non scendeva bene l'acqua nella doccia

2026-07-06 • via Nuitee