Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Decent breakfast options
Friendly staff
Cons:
Cleanliness issues
Old and worn decor
Mattress discomfort

Categories

Cleanliness
6.76
Multiple mentions of old, worn, and dirty areas in the hotel.
Service
8.23
General positivity about staff, although some mentions of rudeness.
Location
8.27
Great location near public transport, well-received by guests.
Room Quality
7.72
Mixed reviews; spacious but issues with mattress and decor.
Amenities
7.75
Decent amenities but reported issues with cleanliness.
Value for Money
8.21
Generally considered good value for the price paid.
Food and Beverage
7.76
Breakfast was considered average, with some complaints about its quality.
Overall Experience
7.73
A generally satisfactory stay with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:18

Property Description

Luxurious Rooms with Modern Amenities

City Avenue Hotel by HMG offers elegantly furnished rooms with air conditioning and high-speed free WiFi. Each room boasts a flat-screen cable TV, seating area, and luxurious toiletries in the bathroom.

Stylish Bars and Entertainment Options

Unwind in the stylish lobby bar with an open-air terrace or enjoy the vibrant atmosphere of the piano bar with a dance floor. Sip on your favorite drink and indulge in a selection of snacks and desserts.

Convenient Location for Business and Leisure

Located just a 3-minute walk from Opalchenska Metro Station, the hotel provides easy access to Sofia International Airport and key city attractions like National Palace of Culture and Vitosha Boulevard. Ideal for both business and leisure travelers.

Book now to experience the perfect blend of luxury and convenience at City Avenue Hotel by HMG!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

All guests are required to present an original form of identification - passport or national ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 4671 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 7.73
R
Rumen • couple • bg
9
2026-07-04 • via Nuitee
P
Petya • solo_traveller • bg
10
2026-07-04 • via Nuitee
M
Marco • family_with_children • it
8
2026-07-03 • via Nuitee
Y
Yazar • solo_traveller • tr
5
Pros:

Konumu çok iyi.

Cons:

Odadaki halının pis olması, günlük mini-bar hakkının kısıtlı olması.

2026-07-03 • via Nuitee
M
Micic • family_with_children • rs
10
2026-07-02 • via Nuitee
G
georgieva • solo_traveller • bg
10
Прекрасно
2026-07-02 • via Nuitee
E
Emona • solo_traveller • bg
9
Pros:

Eu paguei o meu café da manhã no dia que fiz o check-in, mas no dia seguinte não estava servido no horário indicado. O funcionário da recepção foi super prestativo e me serviu rapidamente, consegui comer no horário que precisava e seguir viagem.

2026-07-01 • via Nuitee
P
Pavlo • solo_traveller • bg
10
2026-07-01 • via Nuitee
J
JInu • solo_traveller • nl
7
2026-07-01 • via Nuitee
G
Gintaras • solo_traveller • lt
1
Košmaras
Pros:

Vienas pliusas kad metro arti

Cons:

Remonto nematęs turbūt nuo pastatymo,kilimas labai nešvarus ,viršunė visko dvigulė lova sustumtos dvi kadaise buvę lovos ir ant jų užmestas dvigulis čiužinys antiek išgulėtas kad apibūdinti truksta žodžių,gatvės triukšmas labai didelis

2026-06-29 • via Nuitee
T
Teya • couple • bg
5
2026-06-29 • via Nuitee
N
Norio • solo_traveller • jp
9
2026-06-28 • via Nuitee
D
Detelin • solo_traveller • bg
6
2026-06-28 • via Nuitee
A
Aniculaesei • family_with_children • ro
9
Pros:

-

Cons:

-

2026-06-28 • via Nuitee
M
Maria • solo_traveller • bg
6
Pros:

Локацията

Cons:

Вентилацията не изглеждаше да работи при каквито и да е настройки от термостата, бяхме резервирали стая с двойно легло, но ни настаниха в такава с две единични, при молба за промяна ни казаха, че рикуестът не бил вписан от колегите изначално, а към момента хотелът бил пълен и не е възможна промяна на стаята. При пристигане проверихме минибара (където липсваше една от водите), тъй като при предишно настаняване в същия хотел ни звъняха да търсят неплатен шоколад, консумиран от минибара, който въобще дори не беше наличен в минибара при настаняването ни, камо ли консумиран от нас.

2026-06-28 • via Nuitee
A
Adrian • solo_traveller • ro
9
Pros:

Zona linistita, paturile confortabile, personalul amabil

Cons:

Mochetq veche si murdara, draperiile imbacsite de praf

2026-06-27 • via Nuitee
Мазур • couple • md
4
2026-06-26 • via Nuitee
E
EVANGELIA • solo_traveller • gr
5
Pros:

Αρκετά παλαιωνενο ξενοδοχείο και δεν είναι τόσο κεντρικά αλλά είναι πιο κοντά στον σταθμό λεωφορείων. Περίμενα αρκετή ώρα μέχρι να ετοιμαστεί το δωμάτιο το οποίο ήταν οκ για μια βραδιά όχι για παραπάνω. Είχε πάρα πολύ φασαρία μέχρι αργά το βράδυ , ηχομόνωση μηδέν. Η πόρτα θα μπορούσε να ήταν λίγο πιο καινούρια ασφαλείας.

2026-06-26 • via Nuitee
A
Alessandro • couple • it
10
2026-06-25 • via Nuitee
V
Viktoriia • family_with_children • ua
6
Pros:

Гарне місце розташування зручно до центру добиратись, у холі чисто та охайно.

Cons:

Пліснява у ванній кімнаті між плиточними швами. Не дуже чистий ковер у номері, він брудний та видно що його вже давно не чистили нормально.

2026-06-24 • via Nuitee