Clayton Hotel Cardiff

Hotels
•
Clayton
8.6 (4528 reviews)
St Mary Street , Cardiff , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean rooms
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.31
Most reviews mention clean and well-maintained rooms, but there are minor complaints regarding noise and lack of amenities.
Service
9.28
Numerous reviews highlight helpful and friendly staff, particularly highlighting Addie's exceptional customer service.
Location
9.32
Guests frequently praised the hotel's excellent location, being close to transport links and attractions.
Room Quality
8.27
Rooms are generally comfortable and spacious; however, some reviews mentioned issues like air conditioning and hardness of pillows.
Amenities
7.8
Lack of specific amenities (e.g., fridges, slippers) was noted, suggesting there is room for improvement.
Value for Money
8.76
Most guests felt the pricing was fair considering the location and overall experience.
Food and Beverage
8.31
Breakfast received mixed reviews; overall good but some items lacked freshness.
Overall Experience
8.78
Despite some minor complaints, most guests enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:04

Property Description

Modern Rooms with Free WiFi
Experience luxury and convenience at Clayton Hotel Cardiff. The air-conditioned rooms boast stylish decor, luxury bathrooms, and free WiFi. Unwind in the cozy seating area or catch up on work at the spacious desk.

Dining Excellence at The View Restaurant
Indulge in a culinary journey at The View Restaurant, offering an international menu and an extensive wine list. Start your day with a delicious Clayton Vitality Breakfast, and later, enjoy a variety of beverages and snacks at the chic on-site bar.

Prime Location in Cardiff
Discover the heart of Cardiff with a stay at Clayton Hotel. Just a stone's throw away from Cardiff Central Rail Station and iconic landmarks like Cardiff Castle and Principality Stadium, our hotel is the perfect choice for both leisure and business travelers.

Book now to elevate your Cardiff experience at Clayton Hotel Cardiff.

Important information:

There is nearby public parking located at CF10 5RS or CF10 5DS

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4528 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Mustafa • solo_traveller • gb
10
Pros:

Clean, great location, nice and very helpful sraff.

Cons:

Nil

2026-05-09 • via Nuitee
C
Chelsea • couple • gb
8
2026-05-09 • via Nuitee
S
Steffen • couple • de
9
2026-05-09 • via Nuitee
R
Rafael • family_with_children • es
9
Muy bien hotel para visitar Cardiff
Pros:

Situación junto al centro Buen desayuno Camas cómodas

Cons:

Nada

2026-05-08 • via Nuitee
L
Lowri • solo_traveller • gb
10
Thank you
Pros:

Perfect location, stunning views from our room. Room was very clean. Check-in was smooth, no waiting.

2026-05-08 • via Nuitee
C
Clare • solo_traveller • gb
10
Great hotel for business stay
Pros:

I booked an executive double room. It was spacious and the Wi-Fi was great, enabling me to run a webinar smoothly.
A very comfortable stay.
Staff were also very helpful and friendly in the meeting room area where I was working the following day.

2026-05-08 • via Nuitee
G
Georgette • extended_group • gb
8
Pros:

Convenient

Cons:

Nothing

2026-05-07 • via Nuitee
S
Susan • couple • gb
9
2026-05-07 • via Nuitee
K
Karen • solo_traveller • gb
10
Will book again
Pros:

Friendly and helpful staff - comfy clean room

Cons:

N/A

2026-05-07 • via Nuitee
C
Caroline • couple • gb
10
Fab convenient city stay
Pros:

Convenient location,clean lovely corner room with dual aspect view over city.Super quick check in/check out

Cons:

Only negative was no fried eggs(only scrambled)at the breakfast buffet which would have been nice

2026-05-06 • via Nuitee
S
Sarah • couple • gb
8
Great breakfast, staff very helpful.
Pros:

Perfectly situated for the train station and city centre. Room was very quiet despite proximity to city.

Cons:

Nothing

2026-05-06 • via Nuitee
T
Tracey • solo_traveller • gb
7
Pros:

Location was great. Restraunt served delicious food.

Cons:

Room was a littke too warm

2026-05-05 • via Nuitee
R
Ross • couple • ie
6
Good
Pros:

Amazing location and lovely staff.

Cons:

Room was not clean and had to change rooms, there was a razor in the shower. Staff helped straight away and apologised and new room was clean

2026-05-05 • via Nuitee
C
Christopher • couple • gb
7
Perfectly fine
Pros:

Close to the station

Cons:

Rooms were a little cramped for two and the lady that served for check in went very welcoming.

2026-05-05 • via Nuitee
A
Alice • family_with_children • gb
9
2026-05-05 • via Nuitee
O
Orlin • family_with_children • gb
5
2026-05-05 • via Nuitee
A
Annmarie • solo_traveller • nz
4
Pros:

Lovely room great location

Cons:

Guard on door checking people names on re-entering like a youth hostel not a highly reputable hotel. Very off putting and rude!

2026-05-05 • via Nuitee
B
Beata • extended_group • gb
9
Good location , comfortable .
Pros:

Good location , comfortable .

2026-05-05 • via Nuitee
C
Cristina • extended_group • es
10
The stay at this hotel was truly memorable.
Pros:

Congratulations on all the services provided during the stay in Cardiff. It is a very beautiful hotel, and there are many things to see around it.

2026-05-04 • via Nuitee
H
HUW • solo_traveller • gb
10
Fabulous place
Pros:

Location. Service. Peaceful

2026-05-04 • via Nuitee