Clayton Hotel Cardiff

Hotels
•
Clayton
8.6 (4803 reviews)
St Mary Street , Cardiff , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean rooms
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.31
Most reviews mention clean and well-maintained rooms, but there are minor complaints regarding noise and lack of amenities.
Service
9.28
Numerous reviews highlight helpful and friendly staff, particularly highlighting Addie's exceptional customer service.
Location
9.32
Guests frequently praised the hotel's excellent location, being close to transport links and attractions.
Room Quality
8.27
Rooms are generally comfortable and spacious; however, some reviews mentioned issues like air conditioning and hardness of pillows.
Amenities
7.8
Lack of specific amenities (e.g., fridges, slippers) was noted, suggesting there is room for improvement.
Value for Money
8.76
Most guests felt the pricing was fair considering the location and overall experience.
Food and Beverage
8.31
Breakfast received mixed reviews; overall good but some items lacked freshness.
Overall Experience
8.78
Despite some minor complaints, most guests enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:04

Property Description

Modern Rooms with Free WiFi
Experience luxury and convenience at Clayton Hotel Cardiff. The air-conditioned rooms boast stylish decor, luxury bathrooms, and free WiFi. Unwind in the cozy seating area or catch up on work at the spacious desk.

Dining Excellence at The View Restaurant
Indulge in a culinary journey at The View Restaurant, offering an international menu and an extensive wine list. Start your day with a delicious Clayton Vitality Breakfast, and later, enjoy a variety of beverages and snacks at the chic on-site bar.

Prime Location in Cardiff
Discover the heart of Cardiff with a stay at Clayton Hotel. Just a stone's throw away from Cardiff Central Rail Station and iconic landmarks like Cardiff Castle and Principality Stadium, our hotel is the perfect choice for both leisure and business travelers.

Book now to elevate your Cardiff experience at Clayton Hotel Cardiff.

Important information:

There is nearby public parking located at CF10 5RS or CF10 5DS
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4803 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
V
Victoria • solo_traveller • gb
8
Pros:

Central location to pubs bars etc 2 minutes walk from train station

Cons:

Noisy guests in next room dragging furniture in middle of night not the fault of the Hotel but thought it worth mentioning as when we stayed before the floor we stayed on was noisy

2026-07-11 • via Nuitee
H
Harmon • solo_traveller • us
10
2026-07-11 • via Nuitee
N
Nerys • solo_traveller • gb
10
2026-07-11 • via Nuitee
K
Kurt • couple • de
9
Perfekt um Cardiff zu erschließen
Pros:

Lage und Preis ( kurzfristiges Sonderangebot)

Cons:

Nichts spezifisches.

2026-07-11 • via Nuitee
L
Lian Marie • family_with_children • gb
8
Very good breakfast close to Cardiff station
Pros:

The two best things about this hotel are the location and the breakfast.

Cons:

Double bed was small. Room too small to be a family room.

2026-07-11 • via Nuitee
L
Lowri • couple • gb
1
Cons:

There was an issue with the toilet making noise, I raised this with the staff in the reception, it didn’t get fixed. Poor night sleep because of the noise.

2026-07-11 • via Nuitee
S
Sean • couple • gb
10
2026-07-11 • via Nuitee
H
helene • couple • ch
9
Top
Pros:

Sehr freundliches und hilfsbereites Peronal

2026-07-10 • via Nuitee
M
Maurice • couple • gb
10
Exceded my experience.
Pros:

Convenient for the city.

Cons:

N/A

2026-07-10 • via Nuitee
A
Amy • extended_group • gb
10
2026-07-10 • via Nuitee
J
Jennifer • solo_traveller • gb
10
2026-07-09 • via Nuitee
Y
Yassine • couple • fr
9
Pros:

Emplacement à l'hyper centre de la ville, accessibilité (2mins de la gare de train de Cardiff)

2026-07-08 • via Nuitee
Y
Yung Ting • couple • tw
10
2026-07-08 • via Nuitee
C
Cara • couple • gb
10
2026-07-07 • via Nuitee
Меглена • solo_traveller • bg
10
Благодаря!
Pros:

Отлична локация, любезен персонал и чисто!

2026-07-07 • via Nuitee
O
Ornette • extended_group • ag
9
It was great.
Pros:

The breakfast was excellent. Quite satisfying. The location was ideal.

Cons:

Wash cloths should have been provided
.

2026-07-07 • via Nuitee
R
Rachael • solo_traveller • gb
8
2 night stay
Pros:

The staff was great,very friendly qnd helpful.The bathroom was very nice,decor was high quality was just tiny details that stop it from being perfect.The bed was very comfortable,we had great nights sleep and breakfast was amazing, good selection of very tasty food.

Cons:

Attention to detail-room had quite bit of dust,stains on carpets,chipped paint and I know its free but the coffee for the machine and dried coffee was awful.Our view was from a very small window was basically just a view of the walls very disappointing for the cost of the room

2026-07-07 • via Nuitee
C
Cara • couple • gb
10
2026-07-07 • via Nuitee
J
Jones • extended_group • gb
9
Pros:

Location

2026-07-06 • via Nuitee
Y
YAN • couple • cn
7
与其他城市的Clayton 酒店相差有点多
Pros:

地理位置优异，距离火车站和商业区很近。早餐不错，员工热情

Cons:

酒店设施太老旧，这次订的行政间，没想到的狭小，尤其是浴室，洗手盆只有四分之一平方米，下水时咚咚响

2026-07-06 • via Nuitee