Palais Hotel

Hotels
8.4 (2175 reviews)
Rua Pero Correa, 595 , São Vicente , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
7.6
The bathroom cleanliness was poor with hair from previous guests found, impacting overall satisfaction.
Service
8.1
Service quality varies; some staff were very friendly while others were unprofessional.
Location
9.1
The location is excellent, with easy access to the beach and nearby amenities.
Room Quality
8.1
Rooms are comfortable and quiet but some guests reported issues with space and amenities.
Amenities
8.6
Good amenities overall, though some improvements could enhance guest experience.
Value for Money
8.6
The hotel offers competitive pricing for the quality provided, considered good value.
Food and Beverage
8.6
Breakfast was delicious and varied, greatly enjoyed by guests.
Overall Experience
8.5
Overall a positive experience despite minor issues; guests expressed an interest in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:18

Property Description

Stylish Apartments with Modern Amenities
Experience contemporary interiors with modern furniture and wall-sized black and white photo panels. Enjoy air conditioning, satellite TV, and some rooms even offer a private hot tub for ultimate relaxation.

Convenient Location and Dining Options
Located just 300 meters from Itararé Beach, Palais Hotel is surrounded by various restaurants and bars, offering guests a taste of local cuisine. A daily breakfast with tropical fruits, cakes, and cold cuts is served to start your day right.

24-Hour Front Desk and Free Wi-Fi
With a 24-hour front desk, guests can come and go as they please, ensuring a hassle-free stay. Stay connected with complimentary Wi-Fi throughout the property.

Book your stay at Palais Hotel now for a relaxing and convenient experience in São Vicente!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 50 per person per night when using an available cot.
    People no matter the age stay for R$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2175 reviews
Cleanliness: 7.6
Service: 8.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
D
Denise • couple • br
7
Dentro do normal
Pros:

Localização, funcionários

Cons:

Café da manhã

2026-03-14 • via Nuitee
J
Juliana Basaglia • couple • br
6
Não retornaremos
Cons:

Acomodação suja e sem capricho. Alugamos a suíte com banheira, não tivemos coragem de usar. Falta manutenção.
Café da manhã gostoso.
Atendimento noturno da recepção mto bom.

2026-03-11 • via Nuitee
L
Luana • couple • br
8
2026-03-11 • via Nuitee
E
Elaine • couple • br
10
Pros:

Localização, atendimento, acomodação atenderam minhas expectativas.

Cons:

Limpeza do banheiro, deixou a desejar. O sanitário tinha a faixa de higienizado, porém estava sujo de urina e fezes. Pedimos a troca de quarto por outro limpo, mas não fomos atendidos. O funcionário falou que a limpeza do quarto seria realizada.

2026-03-09 • via Nuitee
R
Rubens • solo_traveller • br
9
2026-03-09 • via Nuitee
S
SANDRO • solo_traveller • br
8
Pros:

Bem atendido, café da manhã.

Cons:

Limpeza pode melhorar, quarto um pouco barulhento.

2026-03-08 • via Nuitee
M
Marcelo • couple • br
7
Pros:

Localização, funcionários atenciosos, e limpeza

Cons:

Janelas mesmo fechadas pareciam estar abertas, muito barulho dentro do quarto e o ar condicionado infelizmente está posicionado ao lado da cama na parte superior batendo o ar direto no rosto em quanto dorme.

2026-03-08 • via Nuitee
V
Viviane • solo_traveller • br
7
2026-03-05 • via Nuitee
D
Doralice • couple • br
8
Pros:

Localização

Cons:

Organização e limpeza.

2026-03-05 • via Nuitee
A
Ataides • couple • br
9
Ótimo custo benefício, funcionários educados e boa localização.
Pros:

O quarto é bem amplo e gostei do banheiro dividido.

Cons:

Gostaria que no café tivesse mais opções de frutas.

2026-03-04 • via Nuitee
A
Andreia • couple • br
9
2026-03-03 • via Nuitee
W
William • solo_traveller • br
7
2026-03-03 • via Nuitee
J
Joicy Rafaela • couple • br
10
2026-03-01 • via Nuitee
J
joseli • couple • br
5
Decepção total
Pros:

So a atenção dos funcionários

Cons:

O hotel não cumpre com o premetido.
Tive que solicitar cadeira. Travesseiros e papel higiênico
Não teve serviço de quarto.
O barulho da lavanderia começa as 4hs da manhã.
Decepcionada com a estadia

2026-03-01 • via Nuitee
L
Lunardi • solo_traveller • br
7
2026-02-28 • via Nuitee
F
FERNANDA RAQUEL • couple • br
9
Bom custo benefício
Pros:

Limpeza

Cons:

Barulho do ar condicionado

2026-02-28 • via Nuitee
S
Silvia • couple • br
8
Bom lugar
Pros:

Café da manhã simples, com reposição direta. Localização ótima próxima à praia, fácil acesso a outras praias.

Cons:

Só barulho alto do ar condicionado externo.

2026-02-27 • via Nuitee
M
Maurício Fabio Frankievi • solo_traveller • br
1
Pros:

De nada

Cons:

Quando cheguei fui primeiramente indagado se era se tinha reserva. Assim que identificou minha reserva falaram que não tinha quarto disponivel. O funcionario, que suspeito que seja o dono, falou que não gosta do sistema da Booking.com que a Booking não gerencia hotel e nãosabe o quanto é difícil. Não façam reserva se não quiserem procurar outro hotel assim que chegarem.

2026-02-27 • via Nuitee
N
neusa • couple • br
10
Pros:

Gostamos muito da gentileza dos funcionários, café da manhã ótimo, localização excelente!

2026-02-26 • via Nuitee
J
Julieta • family_with_children • br
10
Pros:

Tudo

2026-02-26 • via Nuitee