Hilton Garden Inn Eugene/Springfield

Hotels
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Hilton Garden Inn
8.6 (229 reviews)
3528 Gateway Street , Springfield , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Convenient location
Cons:
Breakfast not included
Restaurant food not satisfactory

Categories

Cleanliness
8.59
Clean and comfortable. Room was spotless clean.
Service
8.86
Staff is friendly and helpful. Many positive mentions of staff interactions.
Location
8.9
Convenient location with easy access to major routes.
Room Quality
8.45
Spacious rooms; however, some amenities need improvement.
Amenities
8.58
Indoor heated pool and giant jetted bathtub are highlights.
Value for Money
8.44
Breakfast not included with room price.
Food and Beverage
8.29
Restaurant food quality could improve; waitress was friendly.
Overall Experience
8.66
Great overall experience with friendly staff and good facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:34

Property Description

Convenient Location and Transportation
Located just 9 miles from Eugene Airport, Hilton Garden Inn Eugene/Springfield offers free airport and local shuttles, ensuring a hassle-free arrival and departure for guests.

Comfortable Rooms with Modern Amenities
The rooms at this Oregon hotel are equipped with 37-inch flat-screen TVs, free Wi-Fi, microwaves, refrigerators, and coffee makers, providing a comfortable stay for guests. Room service is also available for added convenience.

Dining and Leisure Facilities
Guests can enjoy dining at the Great American Grill Restaurant and Bar, grab snacks at the 24-hour Pavilion Pantry Market, or relax in the indoor pool. The hotel also features a gym, business center, and an on-site convenience store for all your needs.

Book your stay at Hilton Garden Inn Eugene/Springfield for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EUG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 229 reviews
Cleanliness: 8.59
Service: 8.86
Location: 8.9
Room Quality: 8.45
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.29
Overall Experience: 8.66
T
Tracy • couple • us
1
Never again
Pros:

Clean and good location

Cons:

Loud. The walls are thin. Can hear every step someone takes above you, every time they drop something or move got no sleep

2026-04-15 • via Nuitee
P
Pam • solo_traveller • us
10
2026-04-14 • via Nuitee
S
Shawnee • family_with_children • us
7
2026-04-13 • via Nuitee
G
Greg • solo_traveller • us
8
Very nice.
Pros:

Staff was great

Cons:

Closer to the airport.

2026-03-31 • via Nuitee
T
terrill • family_with_children • us
7
2026-03-26 • via Nuitee
K
Kyah • couple • us
10
2026-03-22 • via Nuitee
C
Cassidy • solo_traveller • us
9
Pros:

Location to cabelas, Costco, and the I5 was amazing, the breakfast was nice as well.

Cons:

The front doors didn't seem to be working correctly.

2026-03-13 • via Nuitee
C
Christie • family_with_children • us
8
2026-02-28 • via Nuitee
M
Mel • solo_traveller • us
10
2026-02-24 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-02-22 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

The room was very nice

Cons:

I prefer a robe to wear. Price was a bit much with all tax and fees. I was staying as my daughter is in the hospital so with the price I could bot stay two nights.

2026-01-15 • via Nuitee
P
Peggy • couple • us
5
I would not stay there again, too much money for a low value hotel.
Pros:

Close to the freeway. Easy access.

Cons:

We did not get daily house cleaning as was stated. The breakfast was mediocre and overpriced.
The nightly charge was overpriced too.

2026-01-07 • via Nuitee
B
Brown • family_with_children • us
6
Sufficed for purpose of trip.
Pros:

Convenience to I-4.

Cons:

For the room price, breakfast should have been included, not an additional charge.

2025-12-15 • via Nuitee
S
Suzanne • family
10
Pros:

Repeat guests, and never any complaints, clean, modern, friendly staff and affordable

2025-10-09 • via Nuitee
L
Leslie
10
Pros:

Na

2025-09-19 • via Nuitee
J
James • partner
10
Pros:

Clean and comfortable. Staff is friendly and helpful with a smile. Have stayed several times and will return

2025-09-15 • via Nuitee
B
Bonnie • family_with_children • us
8
Spacious room in well-maintained facility.
Pros:

Easy access to freeway and other major routes

Cons:

Hospitality service in the room itself. ADA room still had a step-up-and-over tub

2025-09-15 • via Nuitee
C
Carol
8
Pros:

It was close to everything and the staff was always friendly. The restaurant wasn’t the best. I had the salmon and it wasn’t very good. The waitress was wonderful, very nice and polite.

2025-09-08 • via Nuitee
M
Michelle
8
labor day getaway
Pros:

very nice stay very friendly staff room was clean Hotel was clean aand pet friendly, hot tub had so much clorine it burned our eyes

2025-09-02 • via Nuitee
T
Trent
4
Pros:

The property is fine. The Expedia experience is severely lacking! Unorganized. I booked my stay throught the Expedia app. I reserved a double king room with a jacuzzi tub. I get to the hotel. They have two single king rooms and not jacuzzi tub. Come to find out the hotel doesnt even have a double king rooms. Not even double queens with a jacuzzi tub.. i called customer support. Their solution was to draft an email on my behalf to the "care team" to look into what can be done. They asked me of i wanted to canel or move my reservation to another date.WWHHAAATT??!! Canceling the reservation would mean my wife and i would have a place to sleep and i would loose the some money becuase i was past the cancelation time. The Front desk offed to check in one of the two rooms and make the 2nd a no show so there could be a better possibility for a partcial refund.

2025-08-25 • via Nuitee