ibis Concepcion

Hotels
•
ibis
7.8 (4182 reviews)
Av San Andres 37 , Concepción , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cozy room
Decent breakfast
Cons:
Cleanliness issues
Room discomfort
Lack of amenities
Noise disturbances

Categories

Cleanliness
6.76
Cleaning issues were mentioned in regards to bed cleanliness and air conditioning malfunction.
Service
8.73
Positive mentions of the friendly staff and reception service.
Location
8.77
Multiple reviews highlighted the good location of the hotel.
Room Quality
7.22
Some negative comments about room size and comfort.
Amenities
6.75
Some amenities lacking, such as necessary toiletries and functionality.
Value for Money
8.21
Overall fair pricing for the quality offered.
Food and Beverage
7.76
Breakfast received mixed reviews in terms of variety and timing.
Overall Experience
8.23
Guests had a generally positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:46

Property Description

Modern Accommodations
Experience comfort and style at Ibis Concepcion, where modern rooms with free WiFi and Smart TVs await. From heating to air conditioning, our rooms are designed for your utmost satisfaction.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a diverse selection of international dishes paired with exquisite Chilean wines. Craving a midnight snack or a hot beverage? Our 24-hour bar has you covered.

Convenience and Hospitality
Conveniently located near Carriel Sur International Airport and Plaza Trebol Shopping Mall, Ibis Concepcion ensures a seamless stay with amenities like free covered parking. Book now for a memorable experience!

Important information:

Please note breakfast is not included in the final rate and has an additional cost of USD 7 per night

This fee is not automatically calculated in the total costs for the reservation.

Guests arriving with children must inform the hotel in advance, since special identification documents are required in that case.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

For the accommodations of pets, the hotel requests to comply with documentation of "Responsible Ownership"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 4182 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.23
P
perez vega • couple • cl
10
Pros:

Buena ubicación

2026-04-05 • via Nuitee
B
Ben • solo_traveller • au
4
I’ll be back next year
Pros:

Staff helped me book uber to airport

Cons:

Cost of uber for 3 mins drive 😰

2026-04-04 • via Nuitee
J
José Ignacio • family_with_children • cl
6
2026-04-04 • via Nuitee
C
Carla • couple • cl
6
2026-04-04 • via Nuitee
J
Jorge • solo_traveller • cl
10
Buena y se agradece poder tener espacio para mascota
Pros:

Si todo estuvo bien

Cons:

No tengo reparos

2026-04-02 • via Nuitee
M
Montserrat • couple • cl
3
2026-04-02 • via Nuitee
A
Arellano • couple • cl
2
Pros:

Nada

2026-04-02 • via Nuitee
D
Deborah • couple • cl
7
Subió los precios sin notificar
Pros:

Buenas instalaciones

Cons:

Se subió la tarifa por el REC y no se cumplió la tarifa de reserva, se modificó lo que encuentro que no corresponde ya que hay un precio definido, esto genera desconfianza de volver a hospedarse en este hotel

2026-03-31 • via Nuitee
J
Joaquin • couple • cl
8
2026-03-30 • via Nuitee
R
Ramirez Parra • family_with_children • cl
8
2026-03-30 • via Nuitee
J
Juan Carlos • couple • cl
7
Pros:

Restaurant

Cons:

Falta de amabilidad y mucho ruido en las habitaciones durante toda la noche.

2026-03-30 • via Nuitee
C
Camilo • family_with_children • cl
10
2026-03-28 • via Nuitee
S
Sergio • extended_group • cl
7
Para viajar con gente de ventas o servicios está Ok. Pero hoy ya es caro, para lo que entrega.
Pros:

Todos conocemos la hotelería algo espartana de Ibis. Esta Ok. El chorro de llave del lavatorio es ridículo. Supongo que tratan de ahorrar agua. No la ahorren conmigo por favor. La cama Ok. Es escritorio Ok. WC Ok. La ubicación muy buena. Y el estacionamiento con reja es excelente. El desayuno en el primer día fué sin frutas. Supongo que yo desayuno muy temprano. No sé.

Cons:

Fruta en el primer día no había.

2026-03-27 • via Nuitee
D
Daniel • couple • cl
10
2026-03-27 • via Nuitee
R
Roberto • couple • cl
8
2026-03-26 • via Nuitee
V
Victor • family_with_children • cl
9
Pros:

La ubicación

Cons:

El restaurante, el desayuno excelente, pero las opciones de menú en la noche, son bastante pobres.

2026-03-25 • via Nuitee
L
Lisbeth • solo_traveller • cl
10
Pros:

Camas muy comodas.

2026-03-24 • via Nuitee
D
Dinamarca • solo_traveller • cl
5
Regular
Pros:

Ubicación

Cons:

El baño olia pésimo, hedía a alcantarilla y sin extractor era insoportable

2026-03-24 • via Nuitee
R
Ramírez • couple • cl
10
2026-03-21 • via Nuitee
C
carles • couple • cl
7
2026-03-20 • via Nuitee