ibis Concepcion

Hotels
ibis
7.8 (4530 reviews)
Av San Andres 37 , Concepción , cl

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cozy room
Decent breakfast
Cons:
Cleanliness issues
Room discomfort
Lack of amenities
Noise disturbances

Categories

Cleanliness
6.76
Cleaning issues were mentioned in regards to bed cleanliness and air conditioning malfunction.
Service
8.73
Positive mentions of the friendly staff and reception service.
Location
8.77
Multiple reviews highlighted the good location of the hotel.
Room Quality
7.22
Some negative comments about room size and comfort.
Amenities
6.75
Some amenities lacking, such as necessary toiletries and functionality.
Value for Money
8.21
Overall fair pricing for the quality offered.
Food and Beverage
7.76
Breakfast received mixed reviews in terms of variety and timing.
Overall Experience
8.23
Guests had a generally positive experience but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:46

Property Description

Modern Accommodations
Experience comfort and style at Ibis Concepcion, where modern rooms with free WiFi and Smart TVs await. From heating to air conditioning, our rooms are designed for your utmost satisfaction.

Culinary Delights
Indulge in a culinary journey at our restaurant, offering a diverse selection of international dishes paired with exquisite Chilean wines. Craving a midnight snack or a hot beverage? Our 24-hour bar has you covered.

Convenience and Hospitality
Conveniently located near Carriel Sur International Airport and Plaza Trebol Shopping Mall, Ibis Concepcion ensures a seamless stay with amenities like free covered parking. Book now for a memorable experience!

Important information:

Please note breakfast is not included in the final rate.

This fee is not automatically calculated in the total costs for the reservation.

Guests arriving with children must inform the hotel in advance, since special identification documents are required in that case.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

For the accommodations of pets, the hotel requests to comply with documentation of "Responsible Ownership"Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 4530 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.23
H
Heinz solo_traveller cl
10
I liked everything on the hotel and the improvements are small
Pros:

The excellent treatment of the staff. There was a football match going on and the bar was able to prepare some drinks for us viewers! Everybody super nice and the place manager very kind.

Cons:

Perhaps the breakfast place could be bigger. I had to wait to the fruit to be replaced because it went off super quick ( i war during the fathers day weekend!

2026-07-18 via Nuitee
F
flavio couple cl
8
Al paso
Pros:

Ubicacion y cama perfecto, tiempos y traslados al aeropuerto muy bien !!!

Cons:

Poca coordialidad del personal al momento de check aut.

2026-07-18 via Nuitee
P
Paola solo_traveller cl
10
Contenta con mi estadia
Pros:

El personal muy atento en general, descansé bien, buena cama. la habitacion muy bien aislada, hubo corte de luz, pero el hotel tenia su propio generador por lo tanto siguió funcionando. los desayunos con mucha varieadad y fresco, eso se agradece. muy buena disposición a ayudarte

Cons:

todo bien

2026-07-18 via Nuitee
C
Cristian solo_traveller cl
7
Horel bueno para ir por trabajo, oliva mmmmm
Pros:

El hotel impecable, buenas instalaciones. A mejorar el acceso a los estacionamientos subterraneos.

Cons:

Personal del restaurant oliva, muy pesado, no tenian el desayuno a la hora que hay que tenerlo, sacando cosas de a poco, cafe tibio y si le decias algo, mala dispocision

2026-07-17 via Nuitee
M
Marcela couple cl
1
mala
Pros:

Olvide algo en el hotel y es imposible comunicarse con el hotel NO contestan nunca

Cons:

Lo poco amable de la gente

2026-07-17 via Nuitee
N
Nydia solo_traveller cl
9
Pros:

La ubicación, cero ruido para descansar hasta tarde

2026-07-17 via Nuitee
C
catayanto2010 solo_traveller cl
9
Pros:

La ubicación y el desayuno

Cons:

Falta manutención del edificci9

2026-07-17 via Nuitee
L
Lilian couple cl
10
2026-07-16 via Nuitee
E
Evelyn Chandia solo_traveller cl
6
Pros:

Disponibilidad de habitación

Cons:

Mucho ruido de las habitaciones de arriba

2026-07-16 via Nuitee
B
Bertacini solo_traveller br
10
atendeu bem
Pros:

custo

Cons:

na

2026-07-16 via Nuitee
L
Lilian couple cl
10
2026-07-16 via Nuitee
C
christian fernando couple cl
8
2026-07-16 via Nuitee
J
Jocabed Yanina solo_traveller cl
10
2026-07-14 via Nuitee
J
Jorge solo_traveller cl
6
2026-07-14 via Nuitee
R
René H. C. solo_traveller cl
9
Pros:

Limpieza , ubicación

2026-07-13 via Nuitee
S
Soto Ortiz solo_traveller cl
10
Pros:

buena ubicacion, servicio muy amable

2026-07-13 via Nuitee
D
Daniela family_with_children cl
10
2026-07-13 via Nuitee
E
Ernesto solo_traveller cl
9
Pros:

La ubicación

Cons:

La cafetería cierra muy temprano y quienes llegamos tarde no tenemos la opción de tomarnos un café o un comer un sándwich

2026-07-13 via Nuitee
R
Ruiz Ruiz solo_traveller cl
10
2026-07-13 via Nuitee
C
Carlos solo_traveller cl
10
2026-07-13 via Nuitee