Four Points Flex by Sheraton Birmingham Jewellery Quarter

Hotels
Four Points Express
8.3 (5903 reviews)
77 Caroline Street , Birmingham , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Room size
Lack of amenities
No breakfast options

Categories

Cleanliness
8.51
Reviews consistently mention clean rooms, though some guests noted issues affecting overall experience.
Service
9.48
Staff are frequently described as friendly and helpful.
Location
9.02
Convenient location for city access, praised in multiple reviews.
Room Quality
7.47
Rooms were often described as very small and compact, impacting comfort.
Amenities
8
Lack of breakfast options and limited in-room amenities noted by guests.
Value for Money
8.46
Mixed feelings about room cost versus quality and size.
Food and Beverage
7.01
No breakfast provided; additional food options not easily accessible.
Overall Experience
8.48
Guests had a generally positive stay, but room size and amenities affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:26

Property Description

Ultra-Modern Design
Experience the sleek and stylish rooms at BLOC Hotel, inspired by Japanese space-saving design. Enjoy free high-speed WiFi and flat-screen TVs in the heart of Birmingham's cultural Jewellery Quarter.

Luxurious Amenities
Relax in comfort with large beds, air conditioning, and multi-layered Artemide ambient lighting in every room. Freshen up in the sleek Italian-tiled shower rooms with power showers for a rejuvenating experience.

Convenient Location
With a plethora of dining options at your doorstep, easy access to shopping, and proximity to transportation hubs, BLOC Hotel offers the perfect blend of convenience and luxury for your Birmingham stay.

Book now for an unforgettable experience at BLOC Hotel Birmingham.

Important information:

Smoking is not permitted throughout the property.

The best way for our guests to travel to Four Points Flex by Sheraton Birmingham would be by Train or Taxi. If you do wish to drive by car, Four Points Flex by Sheraton Birmingham does not offer any parking but there are parking options nearby. These are not associated or affiliated with the hotel and we advise all our guests to do their own due diligence on the parking options before leaving their vehicle.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 5903 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.48
C
Clare couple gb
5
A night in a modern, well-located hotel in a compact room without tea!
Pros:

Staff were very helpful. Location was great, which is why I booked The Sheraton. Very modern hotel.

Cons:

Was disappointed not to have a kettle in the room to be able to make a hot drink. Also a shame that breakfast is only a 'to go' option. The room was very small (literally the width was the length of a double bed)and I've never seen such a small bathroom! I guess the idea is that it's compact. However, the light switch for the bathroom was by the bed so not easy to find in the middle of the night.

2026-03-14 via Nuitee
L
Lloyd couple gb
8
2026-03-14 via Nuitee
D
duane couple gb
8
2026-03-13 via Nuitee
R
Ryan solo_traveller gb
10
2026-03-11 via Nuitee
E
Elinor solo_traveller gb
9
Great value stay in the jewellery quarter
Pros:

Lovely location and well designed room, which didnt feel cheap despite being very compact

2026-03-10 via Nuitee
M
Mohammed couple gb
10
2026-03-09 via Nuitee
L
Laura family_with_children gb
5
Pros:

Fair away from city centre and was quite a walk but near the beautiful jewellery quarter.

Staff friendly and helpful.

Hotel was quiet and perfect just for one night.

Cons:

Room was really small.

Light wouldn't switch off so had to leave it all night.

Wasn't easy to find at first.

Instructions for Aircon and lights weren't clear.

2026-03-09 via Nuitee
A
Alan McMillan couple gb
7
2026-03-09 via Nuitee
A
Adnan solo_traveller ba
9
2026-03-08 via Nuitee
G
gillian solo_traveller gb
10
Overnight visit to son - just needed comfy bed and good shower - delivered
Pros:

Great location
Everything you needed
Lovely staff

Cons:

No kettle in room

2026-03-08 via Nuitee
A
Ademola solo_traveller ng
5
Apart from the cold nights, pleasant stay otherwise.
Pros:

Good location.

Cons:

Very cold, insufficient heating.

2026-03-08 via Nuitee
L
Luke family_with_children gb
7
Meh....
Pros:

Close to tram station. Beds comfy.

Cons:

For the size of the room and the price paid it was very very very underwhelming. £140 for something that probably shouldn't be anymore than £70.
Coffee machine didn't work and the paint on the ceiling looked liked it had been chipped away by something.....

2026-03-08 via Nuitee
A
Aaron couple gb
10
Perfect will book again I love this place
Pros:

Everything

Cons:

Nothing

2026-03-07 via Nuitee
W
William couple gb
9
Comfortable night in a clean hotel .
Pros:

The hotel was clean and the staff friendly , the location is ok for a walk into town .

Cons:

The breakfast is just a picnic in a bag , not what I was expecting really .

2026-03-06 via Nuitee
S
Sidhpura solo_traveller gb
3
Pros:

Just the location

Cons:

Too uncomfortable

2026-03-06 via Nuitee
S
Stephen solo_traveller ie
10
Nice Clean Hotel
Pros:

Very Clean & Modern. Friendly Staff.

Cons:

Very small Room & Bathroom. No Kettle. But different grandes of rooms.

2026-03-05 via Nuitee
D
Dana couple gb
1
Very disappointing! For an American company 😞
Pros:

The shower room was practical

Cons:

Too small crammed in, too near services noisy !placed next to services no lift Had to use reception for a cup of tea no sweetener or milk alternatives… will not stay again full stop!

2026-03-04 via Nuitee
M
Muhammed couple gb
7
2026-03-01 via Nuitee
I
Iain couple gb
1
2026-03-01 via Nuitee
S
Scarlett couple gb
8
2026-03-01 via Nuitee