Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Dated rooms
Limited space for families

Categories

Cleanliness
9.55
Impeccable cleaning mentioned in review.
Service
10
Staff was super courteous and provided exceptional service.
Location
10
Location was praised as extremely privileged and excellent for tourists.
Room Quality
8.52
Rooms were spacious but felt dated and were uncomfortable for more than 2 adults.
Amenities
9.56
Great amenities mentioned, including a beautiful hotel bar and inviting atmosphere.
Value for Money
8.51
Perceived low value due to dated property and below-average breakfast.
Food and Beverage
9.54
Breakfast was highly rated and considered the best in years.
Overall Experience
9.5
Overall experience was very positive with memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:51

Property Description

Luxurious Accommodation in a Historic Palace

Stylish Rooms with Modern Amenities
The InterContinental Porto - Palacio das Cardosas offers spacious rooms with high ceilings, flat-screen TVs, and marble bathrooms. Some rooms even feature a cozy seating area with plush chairs, providing a comfortable and elegant stay for guests.

Wellness and Dining Options
Guests can enjoy a workout at the 24-hour Fitness Centre or relax at the on-site spa with 3 treatment rooms and a sauna. The Restaurant Astoria serves a variety of Portuguese dishes with a contemporary twist, while the Cardosas Bar offers a selection of cocktails and Port wines in a relaxing setting.

Book your stay at InterContinental Porto - Palacio das Cardosas for a luxurious experience in the heart of Porto's historical centre.

Important information:

Dinner consists of a three-course dinner from a set menu or buffet in a designated hotel restaurant for one or two resident adults sharing a room. Drinks are not included.

Please note that, until end of February 2026, our Wellness Center (gym, sauna and treatment rooms) will be temporarily closed for renovations.

Our team is available to assist with alternatives and ensure a seamless stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 478 reviews
Cleanliness: 9.55
Service: 10
Location: 10
Room Quality: 8.52
Amenities: 9.56
Value for Money: 8.51
Food and Beverage: 9.54
Overall Experience: 9.5
R
Rodrigo • couple • pt
10
2026-02-28 • via Nuitee
T
troys590 • Couples
10
Outstanding hotel
Pros:

Superb 5☆ hotel and the staff were amazing. Luxurious splendour everywhere and the Valentines dinner was fabulous! Located in the heart of Porto and couldn't be more central.

2026-02-15 • via Tripadvisor
U
upatthetop • Couples • San Francisco, California
10
Outstanding Hotel and 5 Star Service
Pros:

The service was outstanding all through are stay. My wife Irene and myself were there 3 times, a good part of January 2026.
Exceptional service by all Staff, especially by the Day Manager Mr. Duarte Pinho who’s addressed a small issue immediately the 1st day of our stay at the hotel and the night desk gentleman Tiago Cordoso who should be promoted to Manager.

We left on the 27th at 2:00am. a storm was raging, It was raining and windy.
We called the BELL HOP Note: HIS name IS CHRISTIAN (I am mentioning his description as there may be another Christian on staff). in uniform, was bald and not wearing a hat) to take our luggage down to the Bolt transportation that was waiting. THE BELL HOP named CHRISTIAN took the bags down to the hotel door, stood there and was waiting. He opened the door for us.
Christian THE BELL HOP then had to be prodded to handle our luggage to load into the waiting vehicle. Christian THE BELL HOP picked up two of our carry on suitcases and placed them in the vehicle. He picked up the 3rd which was a a large fabric duffel bag, slightly on the heavier and placed it at side of the vehicle in the rain in a puddle, rapidly turned around and rushed back to the hotel shutting the door which is self locking. My wife tried to get in but was unable to because of the self locking door. She got completely drenched from the sheets of rain. Christian disappeared and was no where in sight.
My wife banged on the door and then the window and Mr. Tiago Cordoso came running and unlocked the door for her. He offered to help in anyway he could and was quite upset at Christians disservice. My wife later on the same morning 01/27 called from Munich and spoke to the Manager Mr. Duarte Pinho who has promised to investigate and to contact us via our email on file. We plan on spending a great amount of time in Porto, this coming, in the month of May. The disservice of THE BELL HOP Christian will not deter our plans to stay at the interContinental Porto Palacio Das Cardosas and we trust that Mr. Duarte Pinho the manager will contact us as promised.
Eardley Mervyn Fernandes

2026-02-13 • via Tripadvisor
G
Gustavo • family_with_children • br
9
2026-02-12 • via Nuitee
D
denniscE7261RT • Family
10
Intercontinental Porto, we will be back!
Pros:

We were only here for two days, but we had a wonderful experience! The front desk staff were very helpful and attentive. Our room was clean, the bed was comfortable, and everything felt fresh and well maintained.

I wasn’t expecting the slippers, but I was so happy to see them — I don’t like walking barefoot on hotel floors. The welcome pastries were a lovely surprise and absolutely delicious.

Breakfast is highly recommended, and the staff in the dining area and at the bar were amazing — friendly, attentive, and welcoming.

Overall, our stay was truly a great experience. We highly recommend staying here!

2026-01-28 • via Tripadvisor
M
maria jose • family_with_children • es
10
2026-01-28 • via Nuitee
R
Rajesh • couple • in
10
It was comfortable and has good accessibility to local tourist attractions by walk.
Pros:

Location

Cons:

The lady at the front desk created a bit of confusion on charging for complimentary water on requesting for a water bottle in our room. However, it was taken clarified by the subsequent staff at the front desk.

2026-01-27 • via Nuitee
C
Curiosity47455443784 • Couples
6
To avoid while the metro works are still there
Pros:

Very bad windows, no thermal and no acoustic isolation
Noisy environment, not possible to rest after 7am even on weekends, due to street works that are not the responsibility of the hotel but which should be involved in the process, they just dont care.
Tricky access to garage which is not owned by the hotel and impossble to drive aound the hotel due to works in place for years...

2026-01-26 • via Tripadvisor
K
Kemel • solo_traveller • pt
10
2026-01-23 • via Nuitee
J
jose maria • extended_group • es
8
MUY BUEN TRATO Y BUEN SERVICIO
2026-01-21 • via Nuitee
K
KYUNG HEE • family_with_children • kr
8
Pros:

최고의 아침 식사였어요. 분위기며 인테리어는 최고였고 직원들도 친절해서 대접받는 느낌 받았어요. 음식들도 좋았어요

Cons:

방도 넓고 고급졌고 특히 화장실이 넓고 좋았어요. 어메니티도 고급이었고 향이 좋았어요. 아쉬운점은 온도를 설정해놓으면 쉬지않고 히터와 에어컨이 돌아가는데 소리가 계속나서 잠들때 거슬렸어요.

2026-01-20 • via Nuitee
R
RAHIM andres • couple • us
10
Pros:

All
Was perfect

2026-01-19 • via Nuitee
R
Ruedi • couple • ch
5
Genügend
Cons:

Frühstück , Roomservice

2026-01-19 • via Nuitee
R
Ramon • extended_group • us
10
❤️❤️❤️👍🙏
Pros:

Stayed there before (10yrs) and was looking forward to another stay. We brought other family members this time around.

Cons:

Add a swimming pool to the hotel if possible.

2026-01-19 • via Nuitee
V
Vitalijus • extended_group • ie
8
2026-01-19 • via Nuitee
L
Leon • couple • ar
9
2026-01-19 • via Nuitee
W
W3032TKwilliamf • Couples • Seaside Heights, New Jersey
6
Beautiful hotel but not great on execution
Pros:

Although the staff was extremely friendly & trying to help they just had trouble executing our needs. Examples:
- rooms were too hot. No follow up upon us asking.
- wanted a fan… took 3 requests
- no streaming available
Hotel is gorgeous but need an tech upgrade

2026-01-18 • via Tripadvisor
M
May • couple • jp
7
ハードはよかったが、スタッフは高飛車な印象がしてあまり歓迎されている気がしなかった
Pros:

ロケーションはよかったが、前の道路が工事中だった。

Cons:

The staff service was not very good. At checkout, there was only one staff member at the front desk, and that person was busy assisting guests who were checking in, so we were kept waiting for quite a long time. Since this is the busy checkout time in the morning, shouldn’t there be multiple staff members available?

In addition, one of the male front desk staff members was just standing there with his hands in his pockets, without a smile, and we did not feel any sense of hospitality at all. The hotel itself has good facilities, but the staff overall gave an arrogant impression, and we did not feel welcomed in the slightest.

2026-01-18 • via Nuitee
C
charlescN5187NE • Family
10
Super Dope Hotel
Pros:

Very convenient place for all the toursit spots. Atmosphere is great and friendly. The rooms were very nice and clean. Service was top notch and one of the best experiences.

2026-01-10 • via Tripadvisor
K
Karin & Jim • family_with_children • au
9
2026-01-10 • via Nuitee