Fredrick's Hotel & Spa

Hotels
7 (1211 reviews)
Shoppenhangers Road , Maidenhead , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice spa facilities
Cons:
Poor cleanliness
Outdated rooms
Long wait for food

Categories

Cleanliness
5.25
Multiple reviews indicated that the rooms were dirty with stained carpets and poor cleanliness overall.
Service
8.75
Many reviews praised the helpfulness of staff and the service quality.
Location
8.25
The location received positive mentions, being close to key attractions.
Room Quality
6.25
Room quality varied with mentions of old and outdated facilities.
Amenities
7.25
Amenities received mixed reviews with highlights on the spa but also notes on needing updates.
Value for Money
6.25
Value perception was low due to cleanliness and maintenance issues.
Food and Beverage
7.25
Breakfast received positive feedback, although there were some complaints.
Overall Experience
6.75
Overall experience was average with strong points in service but significant complaints regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:57

Property Description

Luxurious Accommodations
Individually designed and elegantly furnished, every room and suite at Fredrick’s has been conceived to provide exceptional standards of comfort.

Award-Winning Dining
Exceptional food and fine wines deserve to be savoured in the finest of settings, and Fredrick’s award-winning restaurant will not disappoint.

Relaxation and Rejuvenation
Few things in life are more pleasurable than succumbing to a total state of relaxation, where your body can unwind and your mind can run free. But then, there are few spas that compare with Fredrick's.

Come experience luxury, fine dining, and ultimate relaxation at Fredrick's. Book your stay now!

Important information:

Guests must be aged 18 or over to use the spa facilities.

When booking for 5 rooms or more, different policies and additional supplements will apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1211 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 6.75
C
Colson couple gb
2
Disappointing. Frustrating.
Pros:

Location.

Cons:

Spa was closed and no compensation offered. I know other people who stayed for a less time than us where given money back on their booking.

2026-04-09 via Nuitee
J
Jamie couple gb
7
Nice hotel... In need of a little tlc
Pros:

Hotel was as expected based on the reviews I had read. It was a lovely building but a little dated inside.

Cons:

Was just a bit tired.

2026-04-05 via Nuitee
S
Siobhan solo_traveller ie
7
2026-04-03 via Nuitee
O
Oliver solo_traveller gb
4
Pros:

Lovely hotel, friendly staff.

Cons:

I experienced a number of issues with the bathroom facilities, particularly due to significant limescale build-up. The bath plug was so heavily affected that it would not go down properly, meaning I was unable to use the bath at all. In addition, the tap was leaking, which further added to the inconvenience.
I was moved to another room in an attempt to resolve the issue, however the same standard was not maintained there either. In that room, the bath plug would not come out, again making it impossible to empty the bath.
Overall, the condition of the facilities suggests that the property is in need of maintenance and investment. It appears overdue for refurbishment and general upkeep to bring it back to the standard it likely once offered.

2026-04-01 via Nuitee
L
liz extended_group gb
10
Lovely hotel, great staff
Pros:

Beautiful building, nice rooms. Really lovely, friendly and helpful staff

Cons:

Only thing was we requested a ground floor room for my disabled niece which we got, but there were a few steps down. Shame there wasn’t a ramp but not too big a problem

2026-03-31 via Nuitee
M
Merrick solo_traveller gb
4
Disappointing
Pros:

Location

Cons:

The hotel was a bit tired and dated.

2026-03-31 via Nuitee
L
Leigh couple im
10
Pros:

Room was amazing and we were upgraded upon arrival which was a nice surprise. The food was excellent when we stayed for dinner the evening of arrival.

2026-03-31 via Nuitee
K
Katie couple gb
10
Kindest most lovely staff, really really really wonderful restaurant and chef and stuff really couldn’t fault the place
Pros:

Always loved Frederick’s - love the eclectic art and the comfortable rooms

2026-03-29 via Nuitee
D
DUNSTAN couple gb
6
Ok but would not use again
Pros:

Good breakfast, good location, pleasant staff

Cons:

Poor cleanliness, stained carpets in room, wall paper hanging off, stained tea pots at breakfast, no usb sockets, sockets missing and wires showing in room,

2026-03-27 via Nuitee
S
satpal couple gb
10
2026-03-27 via Nuitee
K
knighton solo_traveller gb
3
2026-03-26 via Nuitee
3
320ianj Couples
10
Nice comfortable stay.
Pros:

Stayed a Sunday and Monday night. It was very quiet, particularly on the Sunday. Rooms are spacious and comfortable, if a little dated. It didn't spoil the stay. Bathroom was well fitted and a very nice shower. Breakfast was excellent, as was evening meal. Staff are friendly and efficient. Good amount of parking at the door.
All in all, a nice hotel.
The spa was not in operation, which was disappointing. Hopefully it will be next time.

2026-03-25 via Tripadvisor
R
Rhoda couple gb
7
A pleasant few days at The Frederick hotel
Pros:

A fabulous breakfast.

Cons:

Unfortunately no spa and gym facilities

2026-03-25 via Nuitee
A
Andrew solo_traveller gb
8
Very helpful and friendly staff would highly recommend
Pros:

The staff were very helpful and friendly

Cons:

Unfortunately, I thought the breakfast was not worth worth the money

2026-03-23 via Nuitee
H
Helen couple gb
5
2026-03-22 via Nuitee
S
salanne234 Couples East Molesey, Molesey, Surrey, England
4
Disappointing
Pros:

The positive: quiet, comfortable room. Clean and bright en suite. Reception welcoming.

The negative: mould and peeling wallpaper in bedroom, overall damp smell throughout corridors, spa out of order, damp cereal boxes at breakfast and no Greek yoghurt, fresh fruit or homemade granola provided. All windows need cleaning. Obviously any attention to detail not a priority.

2026-03-21 via Tripadvisor
D
Danielle extended_group gb
1
2026-03-20 via Nuitee
D
Danielle extended_group gb
1
Would NOT recommend to ANYONE
Pros:

Not much. Location for my wedding.

Cons:

- we had to be moved rooms when we arrived due to the smell in the room.
- I booked a meal for a large group the night before my wedding for 7.30pm. No one was at the table and then bought the food out at 7.25pm, with no one sitting down!
- the spa was shut, some people got a free breakfast, some got nothing, some were told to cancel and rebook for a better price, but then they said they couldn’t.

2026-03-20 via Nuitee
couple gb
1
2026-03-20 via Nuitee
A
Alex couple gb
7
Pros:

Good location for what I needed.

Cons:

Spa was 'broken'. So unable to use.

2026-03-20 via Nuitee