Fredrick's Hotel & Spa

Hotels
7 (1199 reviews)
Shoppenhangers Road , Maidenhead , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Nice spa facilities
Cons:
Poor cleanliness
Outdated rooms
Long wait for food

Categories

Cleanliness
5.25
Multiple reviews indicated that the rooms were dirty with stained carpets and poor cleanliness overall.
Service
8.75
Many reviews praised the helpfulness of staff and the service quality.
Location
8.25
The location received positive mentions, being close to key attractions.
Room Quality
6.25
Room quality varied with mentions of old and outdated facilities.
Amenities
7.25
Amenities received mixed reviews with highlights on the spa but also notes on needing updates.
Value for Money
6.25
Value perception was low due to cleanliness and maintenance issues.
Food and Beverage
7.25
Breakfast received positive feedback, although there were some complaints.
Overall Experience
6.75
Overall experience was average with strong points in service but significant complaints regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:57

Property Description

Luxurious Accommodations
Individually designed and elegantly furnished, every room and suite at Fredrick’s has been conceived to provide exceptional standards of comfort.

Award-Winning Dining
Exceptional food and fine wines deserve to be savoured in the finest of settings, and Fredrick’s award-winning restaurant will not disappoint.

Relaxation and Rejuvenation
Few things in life are more pleasurable than succumbing to a total state of relaxation, where your body can unwind and your mind can run free. But then, there are few spas that compare with Fredrick's.

Come experience luxury, fine dining, and ultimate relaxation at Fredrick's. Book your stay now!

Important information:

Guests must be aged 18 or over to use the spa facilities.

When booking for 5 rooms or more, different policies and additional supplements will apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 15 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 1199 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 6.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 6.75
S
salanne234 Couples East Molesey, Molesey, Surrey, England
4
Disappointing
Pros:

The positive: quiet, comfortable room. Clean and bright en suite. Reception welcoming.

The negative: mould and peeling wallpaper in bedroom, overall damp smell throughout corridors, spa out of order, damp cereal boxes at breakfast and no Greek yoghurt, fresh fruit or homemade granola provided. All windows need cleaning. Obviously any attention to detail not a priority.

2026-03-21 via Tripadvisor
D
Danielle extended_group gb
1
Would NOT recommend to ANYONE
Pros:

Not much. Location for my wedding.

Cons:

- we had to be moved rooms when we arrived due to the smell in the room.
- I booked a meal for a large group the night before my wedding for 7.30pm. No one was at the table and then bought the food out at 7.25pm, with no one sitting down!
- the spa was shut, some people got a free breakfast, some got nothing, some were told to cancel and rebook for a better price, but then they said they couldn’t.

2026-03-20 via Nuitee
couple gb
1
2026-03-20 via Nuitee
A
Alex couple gb
7
Pros:

Good location for what I needed.

Cons:

Spa was 'broken'. So unable to use.

2026-03-20 via Nuitee
D
Danielle extended_group gb
1
2026-03-20 via Nuitee
J
Jason solo_traveller gb
9
Pros:

Clean and good food

Cons:

Gym and pool closed down

2026-03-18 via Nuitee
J
Jens-Peter solo_traveller se
5
2026-03-17 via Nuitee
A
Ashley couple gb
2
Do NOT book. Scam
Pros:

False Advertisement
Deliberately using ‘spa facilities’ knowing full well they are not operational to encourage bookings to only advise you after the fact and then offer a free drink to compensate. Absolute total scam
Breakfast was also appalling

Cons:

False Advertisement
Deliberately using ‘spa facilities’ knowing full well they are not operational to encourage bookings to only advise you after the fact and then offer a free drink to compensate. Absolute total scam
Breakfast was also appalling

2026-03-16 via Nuitee
I
Ian couple gb
3
We were looking forward to a 4 star hotel, and it probably was, 25 years ok. Unfortunately, it seemed like it’s on its l
Pros:

We liked that we got upgraded to a suite, but unfortunately it was because the spa was closed.
It was also very local to a wedding we attended nearby.

Cons:

The decor was tired and there were lots of staff (who were nice) on their phones. The spa being closed was very disappointing. The food was ok, but quite expensive for wit it was.

2026-03-13 via Nuitee
M
Mark couple gb
6
2026-03-08 via Nuitee
I
Ian couple gb
5
Pros:

The style of the hotel
The size of the room and cleanlkness

Cons:

Hotel needed lots of repairs- holes in. Walls, broken mirrors in room,, heating wouldn't turn off, air conditioning and fan didn't work, spa closed ,no lift ,no rails on stairs (disabled) , drove past hotel as no lights by signs

2026-03-08 via Nuitee
L
Lakshmi solo_traveller gb
5
2026-03-07 via Nuitee
D
Dominic couple gb
5
2026-03-06 via Nuitee
M
Mohammad couple gb
10
Amazing
Pros:

Size and tidiness

Cons:

The shower pressure

2026-03-05 via Nuitee
R
ryanpG2641TR Business
10
Great value for money and well looked after.
Pros:

All the Staff are amazing i have stayed for buisiness for a few months and it feels like a home from home.
Thank you all.

2026-03-04 via Tripadvisor
M
Mark couple gb
1
Cons:

Was cancelled because no facilities available?

2026-03-04 via Nuitee
G
Gary couple gb
5
Pros:

Staff were friendly and helpful

Cons:

The spa was closed and we were only informed the day before so to time to re arrange our stay.

2026-03-03 via Nuitee
N
Neil couple gb
7
Just about acceptable
Cons:

Spa facilities not available and no reduction in room rate
Looking tired in some areas

2026-03-03 via Nuitee
A
Alun couple gb
6
OK, but probably would not stay again.
Pros:

Hotel was in a good location for us with plenty of parking. Room was clean and quite spacious.

Cons:

Unfortunately, the hotel is looking and feeling very tired. Decor, fittings etc need updating. Spa was closed. The net curtain in our bedroom was split /torn from top to bottom, radiator in the bathroom was leaking and had to be wrapped in a towel. Breakfast was average - no butter, only fruit was some water melon which looked as if it had been there a while, bacon was very crispy, poor tea and coffee facilities. Only 1 member of staff on duty.

2026-03-02 via Nuitee
D
Debbie couple gb
6
It was ok we were just disappointed about the spa
Pros:

Bed was very comfy and the breakfast was nice

Cons:

The spa was closed and it was on the dirty side. Needs a bit of TLC

2026-03-02 via Nuitee