Dormy Inn Kumamoto Natural Hot Spring

Hotels
Dormy Inn
8.6 (2874 reviews)
Karashima-cho 3-1 , Kumamoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Great onsen
Friendly staff
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Limited restaurant choices

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness, describing the hotel as dirty with inadequate cleaning.
Service
9.2
Many reviews praised the staff for being friendly and attentive, which indicates a high level of service.
Location
9.24
Numerous mentions of the hotel's great location near transportation hubs and attractions.
Room Quality
8.19
Mixed sentiments regarding room location and quality, but some guests mentioned comfort and amenities.
Amenities
8.72
Guests appreciated the onsen and the outdoor pool, which contributed positively to their experience.
Value for Money
8.68
Overall positive feedback on economic prices, including breakfast and services provided.
Food and Beverage
8.23
While many guests enjoyed the breakfast, others pointed out the need for better dining options.
Overall Experience
8.8
Overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:30

Property Description

Central Location and Convenient Accessibility
Dormy Inn Kumamoto Natural Hot Spring is ideally situated in Kumamoto, right in front of the bus terminal and close to the JR station, ensuring easy access to transportation for guests.

Relaxing Sauna Facilities and Public Bath
Unwind and rejuvenate in the sauna facilities and public bath offered by the hotel, providing a perfect way to relax after a day of exploring the city.

Comfortable Rooms with Modern Amenities
The hotel's modern guest rooms are well-equipped with essential amenities such as air conditioning, free wired internet, and flat-screen TVs, ensuring a comfortable stay for all guests.

Experience convenience, relaxation, and modern comfort at Dormy Inn Kumamoto Natural Hot Spring. Book your stay now for an unforgettable experience.

Important information:

Full payment is required upon arrival.

Please contact the hotel directly if you are checking in after 22:00.

Please note, guests who have a tattoo are not allowed in the public bath. There are more instructions available in the changing rooms at the public bath.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2874 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
N
naoko solo_traveller jp
8
前回があまりにも良かったので、少し残念でした。
Pros:

バスターミナルに近いので非常に便利でした。

Cons:

前回宿泊したときは、お部屋も清潔でフロアスタッフさんの笑顔に癒されました。
今回宿泊したお部屋は所々掃除が行き届いていなくて残念でした。
いつ泊まっても同じ状態だったら嬉しいです。

2026-05-02 via Nuitee
M
Maiko solo_traveller jp
8
2026-05-01 via Nuitee
K
KIDA couple jp
8
2026-05-01 via Nuitee
J
Jinncherng solo_traveller tw
9
地點佳,環境乾淨
Pros:

地點,住宿環境

Cons:

沒有

2026-05-01 via Nuitee
S
sakina solo_traveller jp
4
Pros:

スタッフの方はキチンとできてる

Cons:

洗面所の水が出にくい、

2026-04-30 via Nuitee
D
Daryl solo_traveller sg
10
Pros:

The free use of hot spring

Cons:

Nothing

2026-04-30 via Nuitee
L
LINA family_with_children fr
10
Bel établissement pour une nuit en famille à Fukuoka.
Pros:

Bel hôtel bien situé. Onsen super.
Petit déjeuner varié.
Nous étions une famille de 4 dans une chambre familiale et un des enfants a dormi sur un futon, très bien.
A 5 min à pied de la rue commerçante.

2026-04-30 via Nuitee
Y
YuSheng extended_group tw
9
Pros:

Location and facilities is superb.

2026-04-29 via Nuitee
K
KOGA couple jp
6
また行きマース🚗³₃
Pros:

夜のラーメンがあったりアイス、乳酸品が飲めたり、雨の中行きたい所に行けなかったですがホテルでのんびりできました。
店内もすごく綺麗でした。

Cons:

よくなかった点はないんですが、こちらに気持ちを書かせて頂きました。
感動を受けたスタッフは夜ラーメンを出してくださった二人の方で
仕事って一瞬でもしんどいとか眠いって感情の顔が出ると思うんですが、お客さん対応してない間でも連携をしっかりとっておりまたお客さんが来られたらすぐ笑顔で対応してくださっていました。なのでまた行きたいと思いました。今後もお身体に気をつけて頑張ってください。またお会いしに行きます。

2026-04-29 via Nuitee
江頭直光 solo_traveller jp
9
2026-04-29 via Nuitee
H
hirotaka couple jp
7
2026-04-29 via Nuitee
solo_traveller jp
9
2026-04-29 via Nuitee
藤川 solo_traveller jp
8
Pros:

清潔で良かったです。

2026-04-29 via Nuitee
Y
Yee Leung extended_group hk
10
2026-04-28 via Nuitee
H
Hiroko solo_traveller jp
10
最高でした!
Pros:

温泉!そして朝食!

Cons:

特に無し!

2026-04-28 via Nuitee
S
SHINJI couple jp
8
2026-04-28 via Nuitee
M
MASAKI couple jp
7
良い
2026-04-27 via Nuitee
H
hirokazu solo_traveller jp
7
2026-04-27 via Nuitee
C
CHIGUSA solo_traveller jp
7
2026-04-27 via Nuitee
檜山 solo_traveller jp
6
臭いさえ無ければ最高だった
Pros:

バス利用旅行だったため、立地は最高だった。

Cons:

大浴場の更衣室と部屋のタオルが臭かった。

2026-04-27 via Nuitee