Dormy Inn Kumamoto Natural Hot Spring

Hotels
Dormy Inn
8.6 (2963 reviews)
Karashima-cho 3-1 , Kumamoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
See all facilities

Review Highlights

Pros:
Great onsen
Friendly staff
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Limited restaurant choices

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness, describing the hotel as dirty with inadequate cleaning.
Service
9.2
Many reviews praised the staff for being friendly and attentive, which indicates a high level of service.
Location
9.24
Numerous mentions of the hotel's great location near transportation hubs and attractions.
Room Quality
8.19
Mixed sentiments regarding room location and quality, but some guests mentioned comfort and amenities.
Amenities
8.72
Guests appreciated the onsen and the outdoor pool, which contributed positively to their experience.
Value for Money
8.68
Overall positive feedback on economic prices, including breakfast and services provided.
Food and Beverage
8.23
While many guests enjoyed the breakfast, others pointed out the need for better dining options.
Overall Experience
8.8
Overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:30

Property Description

Central Location and Convenient Accessibility
Dormy Inn Kumamoto Natural Hot Spring is ideally situated in Kumamoto, right in front of the bus terminal and close to the JR station, ensuring easy access to transportation for guests.

Relaxing Sauna Facilities and Public Bath
Unwind and rejuvenate in the sauna facilities and public bath offered by the hotel, providing a perfect way to relax after a day of exploring the city.

Comfortable Rooms with Modern Amenities
The hotel's modern guest rooms are well-equipped with essential amenities such as air conditioning, free wired internet, and flat-screen TVs, ensuring a comfortable stay for all guests.

Experience convenience, relaxation, and modern comfort at Dormy Inn Kumamoto Natural Hot Spring. Book your stay now for an unforgettable experience.

Important information:

Full payment is required upon arrival.

Please contact the hotel directly if you are checking in after 22:00.

Please note, guests who have a tattoo are not allowed in the public bath. There are more instructions available in the changing rooms at the public bath.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2963 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
M
m solo_traveller jp
7
2026-06-27 via Nuitee
T
Takashi couple jp
8
2026-06-27 via Nuitee
Y
Yasuo solo_traveller jp
8
ロケーションがいい
Pros:

常に大浴場と夜泣きラーメンがあるのがいい。朝食も他のチェーン店よりクオリティが高い。部屋は普通。

Cons:

宿泊費の高騰

2026-06-27 via Nuitee
松山 solo_traveller jp
7
2026-06-27 via Nuitee
S
SHUHEI solo_traveller jp
10
2026-06-26 via Nuitee
Y
Yoko couple jp
9
旅行の疲れが癒やされるホテルでした
Pros:

駐車場係さんやフロントスタッフがとても親切で良かった
寝具も心地よかった
朝食バイキングも満足でした
温泉も清潔でいいお湯でリラックスできました

Cons:

お部屋が狭くてトイレ行くと必ずどこかぶつけてしまう

2026-06-25 via Nuitee
K
Katsumi couple jp
5
普通。
Pros:

ロケーションが良かった。

Cons:

エコで清掃がないため、タオル類の追加が必要なら直接フロントに言って直接もらう事になっているが、2泊の部屋に1泊分しか用意されてない。最初から2泊分用意していれば、フロントで言う必要もない。

2026-06-24 via Nuitee
W
WEN HSUN couple tw
8
還可以,但不一定會想回住
Pros:

位置很方便,晚上有提供免費宵夜,大浴場泡湯很舒服

Cons:

只有淋浴沒有浴缸,感覺差很多。 如果早知道沒有浴缸,就可能不會訂這家

2026-06-24 via Nuitee
Y
Yasushi solo_traveller jp
8
2026-06-24 via Nuitee
M
mitsuru solo_traveller jp
9
Pros:

スタッフの対応
朝食と夜鳴きそばが美味しかった

Cons:

部屋から持っていくタオルというのが2度目が濡れているので嫌でした。浴場に新しく使える清潔なタオルがあると嬉しい。

2026-06-23 via Nuitee
C
Chiu Chuan solo_traveller tw
8
2026-06-23 via Nuitee
E
EIICHI solo_traveller jp
8
2026-06-22 via Nuitee
Z
zhiyao family_with_children cn
9
Pros:

连锁的品质值得信赖,顶楼的泡汤也值得期待

2026-06-22 via Nuitee
N
NAKASHIMA extended_group jp
9
最高でした。
Pros:

バスタブが欲しいと思いました。

2026-06-21 via Nuitee
P
PoChen solo_traveller tw
10
2026-06-21 via Nuitee
K
Ketaki Rituraj solo_traveller jp
10
Excellent , would visit again
Pros:

Great property - right next to the Bus Terminal, which ensures great connectivity to the airport, ferry terminal, and the rest of the city. Great facilities overall with a natural hot spring, well sized rooms, and great amenities. The check-in is smooth and quick. The lobby has a free coffee machine as well.

Cons:

NA

2026-06-21 via Nuitee
P
Po Cheng couple tw
9
Pros:

溫泉很舒服 離巴士總站很近 交通方便

2026-06-21 via Nuitee
R
REIKO solo_traveller jp
6
Cons:

便座が冷たい

2026-06-21 via Nuitee
C
Concepcion couple es
7
Basico y Onsen masificado pero bonito
Pros:

Cerca del castillo de Kumamoto

Cons:

Lo elegimos por el onsen y no pudimos disfrutarlo, masificado aunque era muy bonito fue el unico hotel con Onsen que no hemos podido usar por masificado

2026-06-19 via Nuitee
Y
YUKIKO couple jp
8
排水口以外は、良かったと思います
Pros:

朝食はご当地メニューもありで美味しく頂きました。

Cons:

部屋のシャワーは利用してませんが、
シャワーの排水口のカビが目に入り、利用するのをやめました。

2026-06-19 via Nuitee