Dormy Inn Kumamoto Natural Hot Spring

Hotels
•
Dormy Inn
8.6 (2661 reviews)
Karashima-cho 3-1 , Kumamoto , jp

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Sauna
Massage services
See all facilities

Review Highlights

Pros:
Great onsen
Friendly staff
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Limited restaurant choices

Categories

Cleanliness
7.73
Some reviews indicated issues with cleanliness, describing the hotel as dirty with inadequate cleaning.
Service
9.2
Many reviews praised the staff for being friendly and attentive, which indicates a high level of service.
Location
9.24
Numerous mentions of the hotel's great location near transportation hubs and attractions.
Room Quality
8.19
Mixed sentiments regarding room location and quality, but some guests mentioned comfort and amenities.
Amenities
8.72
Guests appreciated the onsen and the outdoor pool, which contributed positively to their experience.
Value for Money
8.68
Overall positive feedback on economic prices, including breakfast and services provided.
Food and Beverage
8.23
While many guests enjoyed the breakfast, others pointed out the need for better dining options.
Overall Experience
8.8
Overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:30

Property Description

Central Location and Convenient Accessibility
Dormy Inn Kumamoto Natural Hot Spring is ideally situated in Kumamoto, right in front of the bus terminal and close to the JR station, ensuring easy access to transportation for guests.

Relaxing Sauna Facilities and Public Bath
Unwind and rejuvenate in the sauna facilities and public bath offered by the hotel, providing a perfect way to relax after a day of exploring the city.

Comfortable Rooms with Modern Amenities
The hotel's modern guest rooms are well-equipped with essential amenities such as air conditioning, free wired internet, and flat-screen TVs, ensuring a comfortable stay for all guests.

Experience convenience, relaxation, and modern comfort at Dormy Inn Kumamoto Natural Hot Spring. Book your stay now for an unforgettable experience.

Important information:

Full payment is required upon arrival.

Please contact the hotel directly if you are checking in after 22:00.

Please note, guests who have a tattoo are not allowed in the public bath. There are more instructions available in the changing rooms at the public bath.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.6
Based on 2661 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
T
takao • couple • jp
8
2026-02-14 • via Nuitee
S
SHUZO • couple • jp
2
2026-02-14 • via Nuitee
L
LIANG-CHUN • family_with_children • tw
7
2026-02-14 • via Nuitee
L
Liling • solo_traveller • jp
10
2026-02-14 • via Nuitee
K
Kevin • couple • fr
9
2026-02-12 • via Nuitee
莊 • extended_group • tw
7
交通便利是住這家飯店最大的優勢
Pros:

溫泉很棒

Cons:

訂房時我不是選擇環保專案無毎日清潔，但是感覺結果跟無每日清潔的方案一樣，並没有進去房間內打掃

2026-02-12 • via Nuitee
M
Masanao • couple • jp
9
満足
Pros:

快適です。

Cons:

なし

2026-02-11 • via Nuitee
P
Paul • family_with_children • us
9
2026-02-11 • via Nuitee
L
LEE • family_with_children • kr
10
쾌적하고 위치갑인 호텔
Pros:

요청사항이 잘 반영됩니다. 트윈룸을 예약하지 못해서 담요 2개를 요청했는데 준비해주셨어요. 두 사람이 함께 침대를 쓰기 불편해서 바닥에 이불을 깔고 지냈습니다. 충분히 넓고 쾌적해요. 다른 호텔보다 온천탕이 넓고 좋아요. 위치도 아주 좋습니다.

Cons:

바빠서 그런지 메시지 답변을 빠르게 안 하세요. 예전에는 바로바로 답변을 받았었거든요.

2026-02-10 • via Nuitee
H
Hideaki • family_with_children • jp
5
2026-02-10 • via Nuitee
J
Jang • family_with_children • kr
10
2026-02-09 • via Nuitee
T
Teck Jin • solo_traveller • tw
9
2026-02-09 • via Nuitee
M
Miyuki • solo_traveller • jp
8
2026-02-08 • via Nuitee
K
Kazumi • couple • jp
8
2026-02-08 • via Nuitee
K
kawahara • solo_traveller • jp
10
最高❗️
Pros:

温泉、ウェルカムドリンク👍

Cons:

特になし

2026-02-08 • via Nuitee
T
Teruyuki • solo_traveller • jp
8
エクセレント
Pros:

スタッフの対応が良かったら

Cons:

部屋に荷物を置く場所が欲しい

2026-01-31 • via Nuitee
W
WEI-CHUN • family_with_children • tw
10
高cp值的住宿選擇、還會持續選擇的住宿飯店
Pros:

優點：
飯店位置交通方便。
飯店人員親切有禮貌。
溫泉和宵夜超加分。
價格合適不會太貴。

Cons:

缺點：房間的浴室較小（不喜歡泡溫泉的人可能會不適應）。

2026-01-30 • via Nuitee
武智 • solo_traveller • jp
10
Pros:

温泉　よなきそば

2026-01-30 • via Nuitee
張茂坤 • family_with_children • tw
7
Pros:

溫泉品質不錯，泡湯完後還有比棒可以吃，早上則是養樂多，早餐菜色還可以，但並非是生魚片或鮭魚卵之類的

Cons:

一樓大廳旁邊有吸菸室，導致在大廳容易聞到煙味，對於不抽煙的來說，真是一大敗筆，另外一樓餐廳冬天太過寒冷，坐在最後幾排會有不舒服的感覺，此外，床太軟，睡到腰酸背痛的

2026-01-30 • via Nuitee
I
Issei • solo_traveller • jp
8
2026-01-30 • via Nuitee