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Facilities
Property facilities
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Meeting rooms
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Shopping on site
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Meeting rooms
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Tours/ticket assistance
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Wheelchair accessible parking
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Snack bar/deli
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Parking (limited spaces)
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Free self parking
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Free valet parking
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Computer station
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Banquet hall
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Make yourself at home in one of the 357 air-conditioned rooms featuring minibars and LCD televisions. Enjoy complimentary wireless internet access and unwind in the private bathrooms featuring shower/tub combinations.
Gourmet Dining
Indulge in international cuisine at Madinah Restaurant or dine at the coffee shop/cafe. With a bar/lounge and 24-hour room service available, savor your favorite drinks and dishes at your convenience.
Convenient Location
Centrally located in Madinah, a short walk from Al Haram and Prophet's Mosque, Madinah Hilton offers easy access to nearby attractions like Baqi Cemetery and Uhud Battle Field. Explore the city with free valet parking on-site.
Don't miss the chance to experience luxury and convenience at Madinah Hilton. Book your stay now for an unforgettable retreat near Al Haram.
- Only Muslims are allowed to enter the holy cities of Mecca and Medina.
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Couples wishing to share a room must provide proof of marriage.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Food & Beverage
No alcohol served onsite
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Food & Beverage
No alcohol allowed onsite
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Check-in & Check-out
Contactless check-out is available
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Food & Beverage
No alcohol served onsite
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Food & Beverage
No alcohol allowed onsite
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General
Professional property host/manager
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Location
Guest Reviews
It was a total mess starting at the reception so when arrived for a 4 rooms we didnβt get what we paid for , because itβs Ramadan and after an 8 hours flight we got no energy to argue . Secondly the food was a disaster no quality and service anarchy anyways it was a very bad experience for me and for my family
I am someone who comes every year to perform Umrah. This year I came with my family, we booked four rooms with a partial view of the Haram on the upper floors, which cost 1.5 times the price of a normal room. They gave me four normal rooms! When I complained, I was told that they had no availability!!!! And I have to accept this!! They give the number of duty manager to call him(to be done tomorrow).
As for the buffet, it is really bad quality! compared to the Sofitel across from this hotel!! A total rip-off. This is my first and last time staying at this hotel!
medina holton hotel good
housekeeping excelent Shahab Udin
Excellent stay at Madinah Hilton. We stayed for a few days. The staff ensured there was exceptional service and we were taken care of all the way. Highly recommend. Close to gate 21/22 Haram. Women entrance is 25 so not very far.
Madinah Hilton is good. Housekeeping services are excellent. Sahabuddin Efkar Aliπππππππ
Madinah hotel good Housekeeping servis excellen. mr shahab uddin and Atacker π°πΈπΈπ...........................
Our January 2026 stay at Madinah Hilton was truly exceptional β a well-deserved five-star experience. This was our fifth stay since 2014, and once again the hotel exceeded expectations in every aspect.
The location is outstanding, just steps from Al-Masjid an-Nabawi, which makes every visit for prayers incredibly convenient and spiritually uplifting. The rooms were comfortable, spotless, and well maintained, and the overall atmosphere of the hotel continues to feel welcoming and serene.
We would like to sincerely recognize all the staff across the departments β Front Desk, Bell Services, Housekeeping, Breakfast Service, Najd CafΓ©, and Concierge β for their professionalism, courtesy, and genuine hospitality. Every interaction reflected teamwork, respect, and a true commitment to guest satisfaction.
A very special thank you to Mohammed AlMalki, Front Office Manager, for recognizing our Hilton Diamond status and graciously arranging a room upgrade. His attentiveness and warmth truly set the tone for a memorable stay.
We look forward to visiting Madinah again soon and, without hesitation, staying once more at the Hilton. It continues to feel like a trusted home away from home. βββββ
This hotel is very nice. Everythink is perfect. Spicily housekipper mohammad opi and superveisor amjad is very good and cairing person. Clenning reat 10/9.8.
Madina hilton hotel is good and house keeping Mr Shahab Uddin and Iltekar Ali excelltent β¦β¦β¦β¦β¦β¦β¦β¦β¦..
This hotel is amazing.Housekippeng Mohammad Opi and superveisor Amjad is very nice ang caring person. β¦β¦β¦β¦
Madina Hilton Hotel good cleaning room good housekeeping service excellent mr shahab uddin good π πβ¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦.
Very good housekeeping service from Tajul Islam and Shakir. Clean up the room very professional and above standard. Always give the best and maintain Hilton Standard
Madina Hilton hotel good housekeeping service excellence shahab uddin good.....................................
This hotel is very nice . Speasily housekipper mohammad Opi and Imran. Opi cleaning my room last 2 days. He is very careful housekipper.
Had a great stay at Madina Hilton, rooms were clean and spacious. The rooms were cleaned properly and were cleaned really nicely. Especially by Shahab Uddin. Itβs also really close to the haram and the food markets so itβs pretty accessible to everything.
Mohammad Moin from housekeeping doing good job room was very clean my room 810&811β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦β¦..
Amjad and Riaz very good
I am stistfied with service .........................................................
This hotel is amazing . Everything is good . Spicaly housekipper Mohammad opi and supervisor Amjad is very cairing. They give to me very ceairng service.
Excellent services, nice guest rooms, cleaning service very good, in particular Mohamad Moin take care of guest personally, very polite and friendly.
Breakfast also very nice n many varieties. Staff very helpful and attentive and qualities
This hotel is amazing.Everything is great.specially The housekipping Mohammad opi is very nice person.today first time he cleaning my room ,his cleaning was very nice.
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