Logis Terrasse Hôtel

Hotels
6.8 (278 reviews)
25 avenue Sainte Thérèse , Lisieux , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Mismatched reservation

Categories

Cleanliness
5.38
Issues with cleanliness, such as stained sheets and moldy smells in the bathroom.
Service
7.85
Mixed reviews on service; some staff were friendly, but also noted issues with reception and communication.
Location
8.89
Good location, well-situated near the center.
Room Quality
5.34
Rooms are described as old and not well-maintained; issues with bedding and noise.
Amenities
6.37
Amenities not as expected, including a closed restaurant which was a deciding factor for staying.
Value for Money
6.83
Concerns about pricing, including mismatched invoices and unexpected charges.
Food and Beverage
7.38
Breakfast was well-reviewed, but restaurant closure impacted overall experience.
Overall Experience
6.35
Overall disappointment due to various issues, overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:53

Property Description

Luxurious Balcony Rooms
Logis Terrasse Hôtel offers rooms with a spacious balcony, complete with outdoor furniture, providing a perfect spot to relax and enjoy the surroundings.

Gourmet Dining Experience
Indulge in a culinary journey at Terrasse Hôtel’s restaurant, serving a delightful continental breakfast and a variety of traditional French and local specialities. The chic dining area and terrace offer a charming setting to savor your meals.

Convenient Amenities and Activities
With free Wi-Fi access, a library, garden, and children’s playground, the hotel ensures a comfortable stay for guests of all ages. Additionally, guests can explore nearby hiking and cycling trails, making it an ideal choice for adventure enthusiasts.

Book your stay at Logis Terrasse Hôtel for a memorable and relaxing experience in the heart of Lisieux!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 278 reviews
Cleanliness: 5.38
Service: 7.85
Location: 8.89
Room Quality: 5.34
Amenities: 6.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.35
M
Michèle couple fr
9
Pros:

La responsable a pris le temps de nous appeler afin de nous apprendre qu'elle n'avait plus de chambre pour nous, alors que le site booking a accepté notre réservation. Le pire c'est que nous n'étions pas les seuls dans ce cas !

Cons:

Ce serait bien que votre site ne permette pas de réserver des chambres qui ne sont plus disponibles !

2025-08-18 via Nuitee
J
Jean Dominique couple fr
7
2025-08-18 via Nuitee
C
christophe family_with_children fr
5
Emplacement excellent, mais prestations annoncées non disponibles
Pros:

Le monsieur des petits déjeuners était fort aimable et sympathique.
La chambre "familiale" avec 2 pièces et une salle de bain commune était parfaite pour notre famille.

Cons:

A l'arrivée, l'accueil a été compliqué : impossible de retrouver la réservation. Et pas de préparation de notre arrivée (mon nom n'était pas connu par la personne !).
Ensuite, on nous dit que le restaurant est fermé, alors que nous avons justement sélectionné cet hôtel pour cela ("restaurant" était bien mentionné sur la fiche "Booking").
Il y a avait une erreur sur la facture (10 euros en plus facturé, par rapport au prix "Booking") ; cela a été rectifié.

2025-08-17 via Nuitee
C
C family_with_children fr
1
Allez dans un autre hôtel si vous voulez passer un séjour agréable
Pros:

Hôtel bien situé

Cons:

La mauvaise foi de la patronne

2025-08-17 via Nuitee
Çiçek family_with_children ch
8
2025-08-16 via Nuitee
D
dupont couple fr
1
Accueil non chaleureux … accueillie avec la patronne dans son canapé et pas aimable
Cons:

Accueil non chaleureux … accueillie avec la patronne endormie dans son canapé et pas aimable …
Hôtel mal isoler simples vitrage
Literie à revoir ( pas de protèges matelas , pas d’oreillers , évacuation de la douche à revoir ( inondation de la salle de bain ) …)

2025-08-16 via Nuitee
L
Luc family_with_children be
7
2025-08-16 via Nuitee
Y
Yann François solo_traveller fr
5
Cons:

Acceuil directif de la patronne !!!

2025-08-15 via Nuitee
A
anne-marie couple fr
4
Décevant
Pros:

Rapport qualité prix à revoir

2025-08-14 via Nuitee
C
Cedric couple fr
5
Propre mais vieux
Pros:

Drap propre chambre propre
Bien situé. A côté du centre .

Cons:

La tv trop petite et capter mal.
Trop bruyant ( route )
On devait avoir terrasse.
Hotel vieux, rien moderne
Et quand il a fallu payer , la propriétaire avait rajouter 4 petits dej alors qu on n a pas prit.
Donc vérifier bien avant de payer

2025-08-13 via Nuitee
L
Leonardo couple it
5
2025-08-12 via Nuitee
M
Marco75018 couple fr
9
2025-08-10 via Nuitee
S
Suzy family_with_children gb
9
Lovely stay at a quaint yet practical hotel
Pros:

Friendly staff, comfy beds, excellent showers, great location and good value breakfast.

Cons:

Despite some of the negative reviews, we had an excellent stay and the staff were very friendly and helpful.

2025-08-06 via Nuitee
J
joelle family_with_children fr
2
Cons:

Les draps tachés, l ordeur de moisisure dans la salle de bain,
La chasse d eau qui ne fonctionnait pas correctement le bouton bloqué, difficile d arrêter la chasse d eau qui coule.
Le flexible de douche percé.
Le produit douche 7g pour 2 douches.

2025-08-02 via Nuitee
R
Richard family_with_children ph
7
Good for short stay.
Pros:

Close to the train station, they have a free parking space behind the hotel, close to the city center. Walking distance to the St. Therese Basilica and the Carmelite Chapel where St. Therese is entombed. Restaurants and small shops are also nearby. Wifi was ok, though not really strong. The hotel is a bit old, but surprisingly, our bathroom was newly renovated. No aircon, but opening the window will let cool air in. It’s a quiet place (but you can hear noise from the outside).

Cons:

From the train station, the hotel is close, however, if you take the shortest route, that would be an uphill climb for about 200 meters and pulling a heavy luggage would be an onerous task. You have to stop for rest every few meters. You can take the longer route turning left after the railroad, then right turn at the end of the intersection towards the hotel. The hotel has seen better days and the room has nothing except the room and the bed itself, just enough space between the bed and the walls for your luggage. No cups, ref, oven, or anything for coffee. But the staff provided us when we asked for cups. The elderly lady owner is very strict with the number of people checking-in. She, however, allowed our son to stay without extra pay. She doesn’t speak english. Other staff would translate for her. The other staff were helpful and kind. They have a restaurant but it was closed as we were the only people around during our stay.

2025-07-31 via Nuitee
C
Claire solo_traveller fr
10
2025-07-30 via Nuitee
N
Norbert couple de
9
Charmantes Old-Fashion-Quartier
Pros:

Superfreundliche Patrons
Charme vergangener Zeiten

2025-07-28 via Nuitee
solo_traveller fr
7
2025-07-27 via Nuitee
P
Peribois couple fr
5
Moyen y’a mieux
Pros:

Un peu vieux

Cons:

Rien de moderne

2025-07-25 via Nuitee
A
anne family_with_children be
5
Pros:

L'emplacement pour les visites. Le parking.

Cons:

Ma demande bien en amont d'une chambre avec des lits séparés pas prise en compte donc " la chambre avec vue et balcon " telle que décrite dans la confirmation de réservation s'être transformée en chambre au 3ème sa.s ascenseur. La dame de l'accueil désagréable quand je redescends de la chambre pour signaler qu'il n'y a pas de papier toilette et que le lavabo est bouché. Vmc de salle de bain encrassée.

2025-07-20 via Nuitee