JW Marriott Hotel Chandigarh

Hotels
•
JW Marriott Hotels & Resorts
9.6 (1248 reviews)
Plot no: 6, Sector 35-B, Dakshin Marg , Chandīgarh , in
+91 172 455 5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Cons:
Lack of variety in dinner buffet

Categories

Cleanliness
9.28
Housekeeping staff did a great job maintaining cleanliness and hygiene.
Service
9.95
Exceptional service noted from multiple staff members including Aditi and Chef Amit.
Location
9.79
Great location with multiple restaurants available.
Room Quality
9.24
The room was in excellent condition, contributing to a comfortable stay.
Amenities
9.27
Good amenities were highlighted, including elegant dining options.
Value for Money
9.63
Great value for exceptional hospitality and service.
Food and Beverage
9.78
Food quality and presentation were exceptional, highly praised.
Overall Experience
9.85
Overall experience was fantastic as noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:13

Property Description

Luxurious 5-Star Stay in the Heart of Chandigarh

Experience luxury at its finest at JW Marriott Hotel Chandigarh. Elegant Rooms and Relaxing Spa - Unwind in one of the 162 well-appointed rooms equipped with modern amenities including a bathtub, 65-inch smart TV, and minibar. Pamper yourself at the Quan Spa with a range of massage services. Culinary Delights and Dining Experiences - Indulge in North Indian delicacies at Saffron, global cuisine at Cafe@JW, or Pan Asian flavors at XO. Don't miss the in-house microbrewery at 35 BrewHouse and the Chandigarh Baking Company. Recreational Activities and Nearby Attractions - Stay active at the fitness center, rooftop infinity pool, or children’s pool. Explore Sukhna Lake, Rose Garden, and the Bird Sanctuary located just a short distance away.

Book now for an unforgettable stay at JW Marriott Chandigarh.

Important information:

We are a smoke-free hotel. All our rooms are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXC

Location

Guest Reviews

9.6
Based on 1248 reviews
Cleanliness: 9.28
Service: 9.95
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.78
Overall Experience: 9.85
H
Harpreet • solo_traveller • in
10
2026-08-22 • via Nuitee
A
Ankush • family_with_children • in
8
2026-08-21 • via Nuitee
A
Ajay • solo_traveller • in
8
2026-08-20 • via Nuitee
T
Taranjot • extended_group • sg
7
Great!
Pros:

Scrumptious food and variety.

Cons:

Update and improve checkin matters. Specifically for folks reaching after check-in time.
We waited for 20 mins.

2026-08-20 • via Nuitee
S
shrey • solo_traveller • in
10
2026-08-19 • via Nuitee
A
Aarushi • solo_traveller • in
9
Awesome will visit again
Pros:

Superb stay
Staff very friendly super clean rooms

2026-08-18 • via Nuitee
D
devashish • couple • in
10
2026-08-18 • via Nuitee
S
Sipani • extended_group • in
7
2026-08-16 • via Nuitee
J
Jasdeep • extended_group • gb
10
Very comfortable- a home away from home
Pros:

The location was fantastic, the restaurants and bar were also really good and the rooms were superb

Cons:

Nothing

2026-08-16 • via Nuitee
G
Gourav • solo_traveller • in
8
Pros:

Overall a nice property, pool was good and good food options.

Cons:

There is no kids play area or activities.

2026-08-15 • via Nuitee
H
Harmanpreet • couple • us
10
Wonderful stay
Pros:

Everything

Cons:

Nothing was bad

2026-08-13 • via Nuitee
V
Vaibhav • solo_traveller • in
10
2026-08-12 • via Nuitee
P
Pradhan • family_with_children • in
9
2026-08-09 • via Nuitee
N
NIKHIL • family_with_children • in
7
2026-08-08 • via Nuitee
M
Mukund • couple • in
10
Value for money.
Pros:

Everything

Cons:

Nothing

2026-08-06 • via Nuitee
E
Explore57174422117 • Family
10
Saffron restaurant
Pros:

I went for dinner to saffron. Amazing food. And to top it off, their singer Kabir whose voice is so melodious and soulful that it adds a charm to the evening!

2026-08-01 • via Tripadvisor
R
Rachanashah • Family
10
Excellent
Pros:

Excellent service at JW! A special thank you to Chef Harshida, Amit, Mahesh, and Prakhar from the restaurant for their outstanding service and warm hospitality. They made our breakfast experience truly memorable with their attentiveness and professionalism. Thank you all for making our stay so enjoyable!

2026-07-30 • via Tripadvisor
V
vinaypoddar • Family • Dubai, Emirate of Dubai
6
Fantastic Food, Mixed Luxury Experience
Pros:

Stayed here for two nights with my family in July 2026, and the experience was good overall, though not without a few disappointments.

The stay got off to an average start. Check-in wasn't particularly smooth, mainly because the lobby was extremely crowded. The café occupying a large portion of the lobby also takes away from the sense of arrival. For a premium brand like JW Marriott, I expected a more spacious and luxurious first impression.

The room was comfortable, clean and well-appointed. However, the toiletries were underwhelming. I've experienced noticeably better amenities at several comparable luxury hotels, so this felt like an area where the property could improve.

The standout aspect of the hotel was undoubtedly the dining experience. The breakfast buffet was exceptional, with one of the largest and most impressive spreads I've come across at any hotel in India. We also had a late dinner at the restaurant, and the food was excellent once again. A special thanks to Prakhar, whose service was attentive, professional and genuinely memorable. He played a big part in making our dining experience outstanding.

The only major disappointment was the handling of my Marriott Bonvoy points query. I had eligible spends within the hotel and contacted the reception to understand when the points would be credited. Over the phone, I was told they would reflect within 72 hours of checkout. When I later visited the front desk, Diya gave me three completely different answers within a matter of minutes: first that I wouldn't receive any points, then that the points would be credited automatically, and finally that I wasn't eligible to earn them at all.

For a global hospitality brand with a well-established loyalty programme, it's surprising that front office staff seemed so uncertain about Marriott Bonvoy's basic earning rules. This is an area where better staff training would go a long way.

Overall, JW Marriott Chandigarh offers comfortable accommodation and excellent food, and the restaurant alone is worth recommending. However, the arrival experience and inconsistent handling of a simple loyalty query fell short of the standards I expect from the JW Marriott brand.

2026-07-30 • via Tripadvisor
G
G8685UOtoma • Family
10
Very friendly staff
Pros:

Restaurant 9.9.9. - For starter I had calamari with saffron aioli, for main the vegetable pizza and for desert an off menu item, peanut butter macarons with strawberry coulis. They are very very catering to allergies, the chef came out to talk to us about the options for me and that the pizzas were made fresh to order and hence he could make it dairy free. There was nothing for me on the desert menu so the chef (Dairav) went to with his colleagues in the other kitchens in the hotel to ensure I had something. Both the kitchen and FOH staff were incredibly caring and friendly and they did everything they could to make us feel welcomed.
The rooms were very big and very clean with views overlooking the restaurant courtyard and a green space. Somebody came within 10 minutes to set up the spare bed and checked that we had everything we needed.
I could not recommend this hotel more, if you are in Chandigarh and looking for a very friendly place to stay, all the staff at the JW Marriott Bonvoy would do anything to make you feel comfortable and welcomed.

2026-07-29 • via Tripadvisor
1
182tomm • Business • East Greenwich, Washington County, Rhode Island
2
Bed Bugs
Pros:

I traveled to Chandigarh, India with 2 clients on business. I have stayed at this hotel at least 12 times over the years. This time I was bitten by bed bugs while staying in Room 628. The hotel moved me immediately but the damage was done. Coming home, needless to say, required immense amounts of cleaning and quarantining of all my clothes and luggage. I notified Marriott through my Bonvoy App. I’m a lifetime Platinum Level member. I received a boiler plate response with a promise of follow up in 5-7 days. I had requested escalation to the corporate level. Nothing happened; no email, text or phone call. I have notified my corporate HR as well as the clients I travel regularly there with and we will not be staying at this property again.

2026-07-27 • via Tripadvisor