JW Marriott Hotel Chandigarh

Hotels
•
JW Marriott Hotels & Resorts
9.6 (1171 reviews)
Plot no: 6, Sector 35-B, Dakshin Marg , Chandīgarh , in

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Cons:
Lack of variety in dinner buffet

Categories

Cleanliness
9.28
Housekeeping staff did a great job maintaining cleanliness and hygiene.
Service
9.95
Exceptional service noted from multiple staff members including Aditi and Chef Amit.
Location
9.79
Great location with multiple restaurants available.
Room Quality
9.24
The room was in excellent condition, contributing to a comfortable stay.
Amenities
9.27
Good amenities were highlighted, including elegant dining options.
Value for Money
9.63
Great value for exceptional hospitality and service.
Food and Beverage
9.78
Food quality and presentation were exceptional, highly praised.
Overall Experience
9.85
Overall experience was fantastic as noted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:13

Property Description

Luxurious 5-Star Stay in the Heart of Chandigarh

Experience luxury at its finest at JW Marriott Hotel Chandigarh. Elegant Rooms and Relaxing Spa - Unwind in one of the 162 well-appointed rooms equipped with modern amenities including a bathtub, 65-inch smart TV, and minibar. Pamper yourself at the Quan Spa with a range of massage services. Culinary Delights and Dining Experiences - Indulge in North Indian delicacies at Saffron, global cuisine at Cafe@JW, or Pan Asian flavors at XO. Don't miss the in-house microbrewery at 35 BrewHouse and the Chandigarh Baking Company. Recreational Activities and Nearby Attractions - Stay active at the fitness center, rooftop infinity pool, or children’s pool. Explore Sukhna Lake, Rose Garden, and the Bird Sanctuary located just a short distance away.

Book now for an unforgettable stay at JW Marriott Chandigarh.

Important information:

We are a smoke-free hotel. All our rooms are nonsmoking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 4,000 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1171 reviews
Cleanliness: 9.28
Service: 9.95
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.78
Overall Experience: 9.85
H
Harsimran • couple • in
10
2026-06-27 • via Nuitee
A
Abeer • family_with_children • in
10
2026-06-26 • via Nuitee
M
Mudit • extended_group • in
8
2026-06-25 • via Nuitee
P
Paradise62946516091 • Family
10
Awesome location
Pros:

The hotel is situated at excellent location and near to city attraction. Prakhar and Anil were awesome Chef Lal Bahadur was always helpful and ready to serve you with smile.

2026-06-19 • via Tripadvisor
T
Trip50955471588 • Family • Chandigarh
10
Chef Lal Bahadur JW Marriott Chandigarh
Pros:

I loved how welcoming this place felt. The menu had plenty of options and chef Mr. Lal Bahadur suggests one of the best dishes seekh Kabab it is the best I have tested. It's the kind of place you stumble upon and then keep returning to.

2026-06-18 • via Tripadvisor
C
Culture05121012693 • Family
10
Best Sandwich Mushroom tikka by Chef Lal Bahadur speciality
Pros:

Best Food ever that i have had here, chef Lal Bahadur special dish mushroom sandwich was Awesome, Best experience ever, will visit again soon.

2026-06-18 • via Tripadvisor
A
aniket7222 • Family
10
Chicken and Potatao Croquette kabab by Chef Lal Bahadur
Pros:

It wad fantastic innovative recipe at JW chandigarh chicken potato croquett kabab it was mouth watering delicious kabab made by Chef Lal Bahadur. Must try recipe

2026-06-16 • via Tripadvisor
S
Shyamakant • Solo travel • Jaipur, Jaipur District, Rajasthan
10
Feedback
Pros:

Fantastic location and housekeeping
Thanks Prabhjot

2026-06-16 • via Tripadvisor
S
Saurabh • family_with_children • in
10
Great place to stay
Pros:

It was an excellent stay with JW Marriot, great service by entire staff, Amazing and spacious room. Amazing breakfast..

Cons:

Room, Breakfast

2026-06-16 • via Nuitee
2
273visheshs • Solo travel
10
Would highly recommend
Pros:

Great experience thanks to Navjot and Ashish and Jasleen

2026-06-15 • via Tripadvisor
2
289shivanim • Family
10
Its first time but wonderful experience..❤️❤️
Pros:

Very coperative & quick service

2026-06-15 • via Tripadvisor
N
Neeti • couple • in
10
Fabulous as always
Pros:

This was the third time I have stayed at this property.It is absolutely one of my favourite hotels - the room size is huge and so are the loos. The staff is excellent and the breakfast buffet is very elaborate and delicious. I can keep going back to this hotel.

2026-06-15 • via Nuitee
J
JourneyWithJoy • Family • Kolkata (Calcutta), Kolkata District, West Bengal
6
Major Marriott Service Failure
Pros:

As a repeat Marriott guest with five stays across Marriott properties in India, I am disappointed to say that this was my third major service failure, representing a concerning 60% failure rate. Having previously raised similar concerns at other Marriott properties, including Coorg, Siliguri, and JW Marriott Chandigarh, it is difficult to view these issues as isolated incidents.
Restaurant Service Failure

Our experience at Saffron restaurant started poorly. There was no staff available to welcome or guide guests, forcing me to search for assistance while accompanied by my hungry child. After seating ourselves, a staff member approached only to explain seating rules rather than offer assistance. This is not the standard expected from a luxury hotel.

Poor Room Service

At check-in, we accepted an offer of tea and coffee and requested it be sent to our room. The beverages never arrived while we were present. Later, we returned to find cold, stale, and undrinkable drinks left in the room. This demonstrated a complete lack of coordination and attention to detail.
Unprofessional Response to Complaints
When I raised these concerns with the front desk and billing team, the response was dismissive. Instead of acknowledging the seriousness of the issues, I was simply told, "Sorry Sir, just wait, we will get you the coffee." This showed little ownership, accountability, or concern for the guest experience.
Final Thoughts
Luxury hospitality is defined by service, professionalism, and guest care. Unfortunately, our stay in Room 324 on May 18 fell far short of those expectations. Given the recurring nature of these issues across multiple Marriott properties, I sincerely hope Marriott conducts a serious review of its training, service standards, and operational oversight.

2026-06-14 • via Tripadvisor
N
NileshW30 • Family
10
Navjyot at her best
Pros:

Navjot is exceptional in doing her job.
She’s gets it quickly and neatly.

2026-06-14 • via Tripadvisor
R
Roving64968038658 • Couples
10
Great stay
Pros:

Nice hotel. Great service. Thanks to Prabhjot and Vishakha for their prompt room service. The breakfast spread was good.

2026-06-14 • via Tripadvisor
S
Sanjayomprakash • Couples
10
Good
Pros:

I would like to appreciate the housekeeping services provided by Ms. Navjot and Aashish. They have been professional, punctual, and attentive to cleanliness and hygiene standards. Their work is consistently thorough, and they ensure that the area is well-maintained and organized. Their positive attitude and dedication are highly valued and contribute to a comfortable and pleasant environment.
Thank you to both of them for their excellent service and commitment.

2026-06-14 • via Tripadvisor
9
949leighp • Business • Bangkok
10
Amazing hotel with great facilities and service from all areas
Pros:

Great daily cleaning service by Prabhjot

2026-06-13 • via Tripadvisor
E
Explore03790353320 • Family
10
great experience
Pros:

Great stay loved every bit of it excellent staff and service by Ms Prabhjot kaur from housekeeping

2026-06-13 • via Tripadvisor
Q
Quest14610138105 • Family
10
Awesome food with awesome hospitality
Pros:

Overwhelmed!! The food, the ambiance, the staff, especially Chef Amit Nayak and his suggestions, the hospitality…everything was top notch. Must visit experience.

2026-06-13 • via Tripadvisor
M
Maj Piyush • solo_traveller • in
10
Pros:

The amenities and overall experience

2026-06-13 • via Nuitee