Heritage Hotel Cameron Highlands

Hotels
7.8 (3466 reviews)
Jalan Gereja , Cameron Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3466 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
E
Elly_towing • couple • my
10
2026-02-14 • via Nuitee
R
Ruziliana • couple • my
8
2026-02-13 • via Nuitee
Z
Zulizham • family_with_children • my
10
2026-02-12 • via Nuitee
A
Aishah Ahmad • couple • my
9
Bercuti sambil berkerja 🥰🚗
Pros:

Semua saya suke..❤️🥰👍staf peramah..👍bilik bersih,selesa katil wangi❤️

Cons:

Semua ok👍❤️

2026-02-12 • via Nuitee
H
Hata • couple • my
10
2026-02-12 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

The room was very spacious and the view from the balcony was fantastic. Nice bathroom. Probably one of the better hotels in Tanah Rata and decent value for money.

Cons:

The carpet looks old and dirty, I'd recommend replacing it for some decent wood effect flooring. The breakfast was like a feeding frenzy at the zoo so not a pleasant experience. It's quite a long, uphill walk from town which wasn't a problem for me but be aware if you're unfit without transport.

2026-02-12 • via Nuitee
V
VETRRI KUMARAN • couple • my
10
Pros:

The best hotel to stay in Cameron highlands. Strategic location to all places. Good customer service. Clean room and good view.

Cons:

No comment so far. This is my second time stay in this hotel.

2026-02-11 • via Nuitee
M
Mark • couple • de
2
Pros:

Die Lage war ok

Cons:

Man hat uns beim CheckIn die Renovierungsarbeiten verschwiegen, die bis April andauern..Wir haben uns extra ein ruhiges Zimmer gewünscht. Es war wirklich nicht angenehm dort. Das Hotel ist komplett runtergekommen. Frühstück an 9 Uhr alles kalt.

2026-02-11 • via Nuitee
S
Selva • couple • my
8
Pros:

The surrounding views

Cons:

No issues, all ok

2026-02-10 • via Nuitee
N
NHAB • couple • my
10
Owhsome!!!Will repeat again!!
Pros:

View!bapak best view..green n fresh.staff pun best ramah, helpfull n bg clear information.mula2 dpt bilik yg agak mngganggu rehat then dpt tukar bilik yg aman damai n dpt berehat dgn baik atas kebaikan staff hotel.jln 400m turun bukit rendah je utk ke kawasan full facility through greenery view.its great morning walk.breakfast sedap.i live their sliced potato cheese..yummihh!!

Cons:

At 1 st dpt bilik depan main road..after a long journey o need a deep sleep.every time kereta langgar besi penutup longkang mmg terjaga..n kebetulan bilik n ruang atas tanah selari dgn area selenggara utk staff bekerja.van dobi in out dgn enjin “klasiknya” tu.kebetulan ada kerja2 baiki sesuatu pulak tong tang tong tang.sgt la stress.call staff mohon tukar bilik.mujur ada bilik kosong malah lebih besar pulak dapat tukar..tq for your understanding n kindness.

2026-02-10 • via Nuitee
D
Dzulkifli • couple • my
8
2026-02-10 • via Nuitee
I
Irwan • couple • my
4
2026-02-10 • via Nuitee
M
Melanie • couple • de
7
2026-02-10 • via Nuitee
C
Christine • extended_group • my
8
2026-02-10 • via Nuitee
M
Muhammad Alif • couple • my
10
Pros:

Everything was really good and worth it to stay

Cons:

Only the lighting is a bit dark but overall it is perfect..

2026-02-09 • via Nuitee
H
Haizriq • couple • my
9
2026-02-08 • via Nuitee
H
Hazwani • couple • my
4
Cons:

1.The matress is too hard
2.staff(cheff)select.not fair to customer

2026-02-08 • via Nuitee
A
Anis • couple • my
7
2026-02-08 • via Nuitee
G
Ganesan • extended_group • my
1
Pros:

Worst experience

2026-01-31 • via Nuitee
A
Alicia • couple • es
1
Decepcionante
Pros:

Solo nos gustó la cama y el desayuno no estaba mal

Cons:

El hotel está terriblemente viejo y sucio, las fotos no se corresponden para nada con la realidad. Si lo hubiésemos sabido no lo hubiésemos reservado. Decepcionante.

2026-01-29 • via Nuitee