Heritage Hotel Cameron Highlands

Hotels
7.8 (3905 reviews)
Jalan Gereja , Cameron Highlands , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.8
Based on 3905 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
M
Mastura • solo_traveller • my
1
Bad experience staying in this hotel.
Pros:

Only the location I like

Cons:

I didn't get the room like mentioned in the apps, I booked a room with a garden view but did not get that room,I did inform the receptionist during check in but she told me need to request then what is the point mention in apps that room with garden view if still need to request it, the washroom floor was slippery., Too noisy outside room I can't even sleep after check in, sound like they're doing the renovation,did complain about it but still same the noise doesn't stop and at night the house near the hotel had karaoke and the sound very loud until midnight. I don't have enough sleep while staying here, really disappointed, for sure will not stay here again!

2026-10-13 • via Nuitee
L
Longo • couple • fr
8
2026-10-12 • via Nuitee
A
Aishah Ahmad • solo_traveller • my
7
Pros:

Saya suka cekin hotel heritage...bilik bersih,luas🥰 waktu malam tak bising..staf bagus👍

Cons:

Semua baik👌❤️

2026-10-12 • via Nuitee
N
Nafisa • solo_traveller • au
6
Beautiful building but needs an upgrade
Pros:

Good location, beautiful building.
Breakfast was an average spread

Cons:

Rooms are worn and dated, had a very bad musty smell like carpets were wet and not dried properly. No amount of air freshener or air helped.
Staff were quite unfriendly, not a lot of smiles or helpful service unfortunately.

2026-10-11 • via Nuitee
Z
Zahid • couple • ae
6
2026-10-10 • via Nuitee
S
Suratman • couple • sg
6
Fair judgment
Pros:

The location was good, the breakfast was good n the room clean

Cons:

As we stay longer 5 nights, the toilet become smelly n the bidet was leaking

2026-10-08 • via Nuitee
Z
Zaidi • solo_traveller • my
9
2026-10-08 • via Nuitee
W
Wan norzantie • solo_traveller • my
9
2026-10-08 • via Nuitee
M
MUHAMMAD FARIS • solo_traveller • my
5
2026-10-07 • via Nuitee
T
Tom • couple • au
9
Great stay and we extended for a further 2 nights.
2026-10-07 • via Nuitee
S
Shahiran • family_with_children • my
8
Will repeat if go to CH
Pros:

Breakfast provided and good. Many choses. Room was clean and comfortable. Hotel location was good. All hospitalities very good and well maintained.

Cons:

To Heritage Chef restaurant ...... Just to share please make sure when you serve Ayam Geprek and Keli Geprek to customer it well cooks. Don't serve to customer if only half cook.

2026-09-19 • via Nuitee
A
Aishah Ahmad • solo_traveller • my
9
Pros:

Sgt2 best..saya cek in Kali kr 8,semua ok,sarapan sedap...👍🥰 Tidor lena 😅

Cons:

Yang tak best tuala bau masam.yg lain semua ok👍

2026-09-18 • via Nuitee
N
Nor Shariza • solo_traveller • my
10
Perbaiki apa yg di tegur
Pros:

Sgt selesa dan silent environment.

Cons:

1. Pg td pukul 10am dh ada pekebun bunyikan jentera..sgt mengganggu guest nk rehat atau tidur sebentar.
2. Better jika nk kemas makanan bkfst, pastikan guest dh habis makan kerana sedang enjoy makan, rasa nk kena cepat habis kan..

2026-09-17 • via Nuitee
S
Syafiqa • couple • my
10
2026-09-17 • via Nuitee
S
Sharven Cuttaree • family_with_children • mu
8
2026-09-16 • via Nuitee
N
NURZALINA • family_with_children • my
8
2026-09-16 • via Nuitee
J
Juan Ramón • couple • es
7
Buena
Pros:

El alojamiento estaba en buena zona

Cons:

Las habitaciones no son lo que parecen en las fotos, además de que todo es SÚPER antiguo, la cortina del baño llevaba ahí desde la WW2.

2026-09-16 • via Nuitee
Z
Zainuddin Yatim • solo_traveller • my
8
2026-09-16 • via Nuitee
N
Noor Hazwani • couple • my
8
penginapan berbaloi dengan harga
Pros:

dekat dengan tanah rata, kemudahan banyak, vintage, makanan sedap

Cons:

agak seram hehe…tapi ok jer tiada gangguan mistik..

2026-09-14 • via Nuitee
A
Abdulraof • couple • my
10
2026-09-13 • via Nuitee