Heritage Hotel Cameron Highlands

Hotels
7.8 (3681 reviews)
Jalan Gereja , Cameron Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3681 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
U
Utaya • solo_traveller • my
10
2026-05-22 • via Nuitee
J
JULIEN • couple • fr
7
Hotel bien situé avec un personnel accueillant et poli, les chambres sont propres mais mal insonorisé et l’hôtel n’est p
Pros:

Le personnel est sympathique et à l’écoute, les chambres sont propres, équipées du nécessaire, le petit déjeuner est génial, il y a pas mal de choix et c’est plutôt bon. L’hôtel est assez grand dans une ambiance vintage et il y plusieurs grands espaces communs avec des activités pour passer le temps (mais payante).

Cons:

L’hôtel dans sa globalité n’est pas très bien entretenu hormis les chambres, les espaces communs et la végétation. L’insonorisation des chambres est quasiment nul, ce qui fait que l’ont entend tout ce que font les voisins.

2026-05-22 • via Nuitee
T
Tmzulfadli • solo_traveller • my
7
Heritage hotel .old but okay.
Pros:

The view of our room.
Food is good enough.
The parking was okay.

Cons:

The overall cleanliness.
The room can be much better especially the toilet. Need more improvement on thr toilet n room interior.

2026-05-21 • via Nuitee
M
Mohd Amir Hamzah • solo_traveller • my
8
Pros:

The view,environment,friendly staffs,exceptional breakfast thy've prepared n the most importantly was their situated not far frm the terminal n thy prepared shuttle bus for u to go thr! 🥰

Cons:

None!

2026-05-20 • via Nuitee
Y
Ym Dato Muadzam Shah • solo_traveller • my
5
Pros:

The room is okay for the price, but its a bit too old. The toilet needs upgrading. Its old fashion & too small

2026-05-20 • via Nuitee
M
Mohd Amir Hamzah • solo_traveller • my
9
2026-05-20 • via Nuitee
M
Mohamad • solo_traveller • my
9
2026-05-20 • via Nuitee
A
Adnan Abdullah Sani • solo_traveller • my
10
2026-05-18 • via Nuitee
A
ABDULBARI • solo_traveller • ye
3
Pros:

Location
View
Breakfast

Cons:

Not clean.
Very old
No water in toilet
Reception

2026-05-17 • via Nuitee
M
Mohamad • family_with_children • my
10
2026-05-17 • via Nuitee
D
Dawood • couple • om
1
لا انصح بالسكن فيه
Pros:

الاطلاله فقط

Cons:

روائح الغرفه الموظفون غير ودودين كل شي سيء

2026-05-16 • via Nuitee
B
Balqis • couple • my
10
I have stayed at this hotel several times. Reasonable price with an exclusive cozy room
2026-05-16 • via Nuitee
T
Thevendra Rao • couple • my
8
2026-05-15 • via Nuitee
O
Othman • solo_traveller • my
8
2026-05-15 • via Nuitee
R
rosshafiza • extended_group • my
8
2026-05-12 • via Nuitee
S
Shuhana Ayu • solo_traveller • my
10
Nice stay will repeat again
Pros:

Big room n clean

Cons:

A lot of indoor activities

2026-05-12 • via Nuitee
J
Jagan • family_with_children • my
10
Pros:

Strategic and good

2026-05-12 • via Nuitee
S
shida • solo_traveller • my
10
2026-05-11 • via Nuitee
A
Alfa Rizqi Adjusters • couple • my
10
Pros:

brekfast, room, view

Cons:

nothing

2026-05-10 • via Nuitee
A
Alfa Rizqi Adjusters • couple • my
10
Pros:

room, brekfast

Cons:

nothing

2026-05-10 • via Nuitee