Heritage Hotel Cameron Highlands

Hotels
7.8 (3905 reviews)
Jalan Gereja , Cameron Highlands , MY
+60 5-491 3888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.8
Based on 3905 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
H
H • couple • my
8
2026-10-30 • via Nuitee
M
Maznizain • extended_group • my
9
2026-10-30 • via Nuitee
Z
Zabidi • couple • my
10
Pros:

Staf memberikan layanan yang bagus

Cons:

sarapan pagi sedap

2026-10-28 • via Nuitee
M
Mohammad Monirul • solo_traveller • my
9
2026-10-28 • via Nuitee
Z
ZARINA • extended_group • my
10
Pros:

excellent condition

Cons:

very friendly staff

2026-10-26 • via Nuitee
S
Sara Shakilla • extended_group • my
9
2026-10-25 • via Nuitee
H
hidayah • couple • my
9
Pros:

Good

2026-10-22 • via Nuitee
N
NILEMEGAM • couple • my
8
Pros:

It's had many facilities includes library, gym, laundry and pool table. The restaurants there are easy accessible. The staffs are friendly too.

Cons:

The microwave oven is kept at the laundry room. It would be convenient if they keep one at the room. As the laundry room will be closed by 11pm.

2026-10-18 • via Nuitee
N
NOR THAQIEFAH • couple • my
9
2026-10-18 • via Nuitee
N
NOR • extended_group • my
8
Pros:

Permandangan dan faciliyies semua ok

Cons:

Staf yang agak kurang baik dari segi penampilan. Duduk di front desk tapi bulu hidung panjang. Cakap tak berapa jelas. Maaf ya

2026-10-18 • via Nuitee
S
Salirah • extended_group • fr
6
Pros:

Emplacement bien, pdj copieux.

Cons:

Tres vieillot. Sdb à revoir, couette à revoir.

2026-10-15 • via Nuitee
M
Mastura • solo_traveller • my
1
Bad experience staying in this hotel.
Pros:

Only the location I like

Cons:

I didn't get the room like mentioned in the apps, I booked a room with a garden view but did not get that room,I did inform the receptionist during check in but she told me need to request then what is the point mention in apps that room with garden view if still need to request it, the washroom floor was slippery., Too noisy outside room I can't even sleep after check in, sound like they're doing the renovation,did complain about it but still same the noise doesn't stop and at night the house near the hotel had karaoke and the sound very loud until midnight. I don't have enough sleep while staying here, really disappointed, for sure will not stay here again!

2026-10-13 • via Nuitee
L
Longo • couple • fr
8
2026-10-12 • via Nuitee
A
Aishah Ahmad • solo_traveller • my
7
Pros:

Saya suka cekin hotel heritage...bilik bersih,luas🥰 waktu malam tak bising..staf bagus👍

Cons:

Semua baik👌❤️

2026-10-12 • via Nuitee
N
Nafisa • solo_traveller • au
6
Beautiful building but needs an upgrade
Pros:

Good location, beautiful building.
Breakfast was an average spread

Cons:

Rooms are worn and dated, had a very bad musty smell like carpets were wet and not dried properly. No amount of air freshener or air helped.
Staff were quite unfriendly, not a lot of smiles or helpful service unfortunately.

2026-10-11 • via Nuitee
Z
Zahid • couple • ae
6
2026-10-10 • via Nuitee
S
Suratman • couple • sg
6
Fair judgment
Pros:

The location was good, the breakfast was good n the room clean

Cons:

As we stay longer 5 nights, the toilet become smelly n the bidet was leaking

2026-10-08 • via Nuitee
Z
Zaidi • solo_traveller • my
9
2026-10-08 • via Nuitee
W
Wan norzantie • solo_traveller • my
9
2026-10-08 • via Nuitee
M
MUHAMMAD FARIS • solo_traveller • my
5
2026-10-07 • via Nuitee