Heritage Hotel Cameron Highlands

Hotels
7.8 (3466 reviews)
Jalan Gereja , Cameron Highlands , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3466 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
K
Kamal extended_group my
9
2026-03-07 via Nuitee
S
SITI FADHILA extended_group my
8
2026-03-07 via Nuitee
R
Reggina couple my
6
2026-03-07 via Nuitee
L
Lee couple my
10
2026-03-05 via Nuitee
B
Bruno couple it
9
2026-03-05 via Nuitee
N
Noémie couple ch
8
2026-03-05 via Nuitee
I
Iwona couple pl
4
Nie polecam
Pros:

Śniadanie urozmaicone bardzo dobre zarówno na słodko jak i na słono. Obsługa podczas śniadania bardzo miła i pomocna. Obsługa hotelowa wnosi bagaż do pokoju.

Cons:

Hotel niby 4 gwiazdowy ma co najwyżej 1 gwiazdkę. Standard pokoju nie ma nic wspólnego ze zdjęciami zamieszczonymi na stronie. Meble stara zniszczone. Łazienka okropna do totalnego remontu. Ściany brudne, odrapane. Pobyt w tym miejscu jest po prostu nieprzyjemny. Wszystko stare zniszczone. Cena całkowicie nieadekwatna do standardu jak zastajemy na miejscu. Zdecydowanie odradzam pobyt w tym hotelu.

2026-03-05 via Nuitee
V
V.VIJAYAKUMAR extended_group my
7
Pros:

Staff very friendly 😁

Cons:

“I am extremely dissatisfied with the breakfast .
The nasi lemak lacked taste and aroma, and it was very bland and unappetizing. This was not the quality I expected.”

2026-03-03 via Nuitee
S
Sharmila couple my
9
Pros:

Good location and service very good

Cons:

No

2026-03-03 via Nuitee
N
Nur asyikin couple my
10
Nothing to say all ok
Pros:

All ok, i will repeat again.

Cons:

Very nice view from balcony

2026-03-03 via Nuitee
D
Daniela couple de
8
2026-03-02 via Nuitee
N
narayanan couple my
10
The Hotel Excessively good
Pros:

Very thing is Excellent

Cons:

Room is big and clean

2026-03-02 via Nuitee
M
M Sarasuvathy couple my
5
Pros:

Food was good and lots of variation

Staff very friendly and helpful

Cons:

Pillow was too hard to sleep

Toilet hose handle broken, toilet door very hard to lock.

Floor very cool should put carpet more comfortable

2026-03-01 via Nuitee
N
Nagin extended_group my
10
2026-03-01 via Nuitee
T
Tar couple my
9
Quiet stay surrounded by greenery and beautiful scenery.
Pros:

Open concept compound,hotel hallway does not feel cram. Despite that, every corridor are clean and neat. Many variety of local cuisine during breakfast buffet.

Cons:

The pillows are not so comfortable for me.

2026-03-01 via Nuitee
I
Ibrahim extended_group my
10
Pros:

Old but fresh...

Cons:

Nothing

2026-03-01 via Nuitee
B
Borja couple es
6
Pros:

Ubicación apartada del pueblo, tranquilidad. Personal majo y un gran buffet de desayuno (no completamente estilo europeo).

Cons:

El hotel tiene unas instalaciones viejas, olores (platos de habitaciones no recogidos, culpa de los huéspedes también) y no muy limpio (mosquitos en los pasillos).

2026-02-26 via Nuitee
S
suzilawati couple my
8
Pros:

Everything good

2026-02-25 via Nuitee
Z
Zanete couple lv
9
2026-02-25 via Nuitee
M
Mujibullah family_with_children af
1
Pros:

Nothing

2026-02-25 via Nuitee