Heritage Hotel Cameron Highlands

Hotels
7.8 (3852 reviews)
Jalan Gereja , Cameron Highlands , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.8
Based on 3852 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
S
Siti couple my
8
2026-08-08 via Nuitee
R
Rahimmi solo_traveller my
8
Pros:

Friendly staff.

Cons:

Short stayed at this hotel.

2026-08-08 via Nuitee
L
Li solo_traveller cn
10
金马伦高原不错的偏高档酒店
Pros:

尽管设施的确有点老旧了,但是入住体验非常好。酒店员工非常友善,房间内设施应有尽有,床和沙发非常舒服,还有一个自己的小阳台。我们这次的房间是是朝北的,可以看见漂亮的朝霞和山间的薄雾,景色绝佳。自助式的早餐,种类丰富,味道整体也还不错。整体体验非常好。

Cons:

正如上面所说,酒店设施的确有一些老,但不致命。

2026-08-07 via Nuitee
C
Camille couple be
9
Fantastisch!
Pros:

Zeer behulpzame en vriendelijke host! Bieden hulp bij het plannen van activiteiten. Ruime en propere kamers met gedeelde leefruimte.

Cons:

/

2026-08-06 via Nuitee
N
NOOR ASLINDA couple my
9
2026-08-06 via Nuitee
N
Nur couple my
7
2026-08-05 via Nuitee
A
Akmal Nizam extended_group my
7
2026-08-05 via Nuitee
A
Ahmad Fauzi extended_group my
8
the hotel offers good value for money
Pros:

a wide selestion of breakfast menu options

Cons:

the wardrobe door needs to be repaired becausa it is on the verge coming off

2026-08-04 via Nuitee
E
Eva solo_traveller es
6
Necesita reformas
Pros:

Las habitaciones eran amplias, el personal atento. Y el desayuno correcto.

Cons:

El hotel necesita reformas. El baño estaba muy "desaliñado". Como solo estuvimos una noche,preferimos no ducharnos. Adjunto foto de la bañera.

2026-08-04 via Nuitee
H
Haliza solo_traveller my
10
Pros:

good facilities & beautiful view

Cons:

one of two lift always stuck

2026-08-03 via Nuitee
K
krsihna mohan couple my
8
Super stay !
Pros:

Very nice hotel, eminities are good. Rooms are clean.
Entrance through a small hill is good. Good staff. We didn’t had breakfast. The clubhouse with snooker, board hockey & football are good. Kids had good time.

Cons:

Room & bathroom has slight bad odour. Are not tidy.

2026-08-03 via Nuitee
R
ROSLAN solo_traveller my
9
2026-08-02 via Nuitee
J
jiyy solo_traveller my
7
Pros:

Tempat tenang. Mudah berurusan dgn receptionist. Minta bilik tinggi dan hill view boleh dpt klau available. Lounge besar. Senang cri makan kedai2 bnyak. Breakfast hotel x bnyak sgt tpi ok sedap 👍

Cons:

Perabot dalam bilik old school walaupun wing baru, karpet agak kotor ada bekas tompok2 gelap bnyak. Cuaca kt sini kurang sejuk berbanding penginapan di brinchang.

2026-08-02 via Nuitee
G
galilon solo_traveller my
10
2026-07-25 via Nuitee
S
Simone solo_traveller au
8
Pros:

Excellent hotel. It had charm, charisma, and the hotel staff were helpful and lovely. Great value for money.

2026-07-24 via Nuitee
M
Mariah extended_group my
8
2026-07-24 via Nuitee
Y
Yusainy solo_traveller my
8
Pros:

Harga berbaloi booking dkt booking.com sekali dgn breakfast for couple..padan dgn hrga tak berhantu Alhamdulilahh 🤲bilik xde Aircond tapi sejuk nak mampoih laa xtau nak habaqq

2026-07-24 via Nuitee
I
Iwanowski solo_traveller pl
5
2026-07-23 via Nuitee
S
Siti hajar family_with_children my
6
Might not return again .
Pros:

The location is good and the scenery was beautiful from the balcony .

Cons:

Everything is old very old , not clean , the toilet smell everytime i use the toilet and flush will produce bad smell. The room it self smell old smell dusty . Water pressure slow 🥲

2026-07-23 via Nuitee
I
Ismailmustafa solo_traveller il
9
انصح به
Pros:

فندق ممتاز ومتكامل. السعر مناسب. الفطور جيد. موقف السيارات واسع وقريب. السرير مريح والغرف واسعة.

Cons:

لا شيء

2026-07-23 via Nuitee