Heritage Hotel Cameron Highlands

Hotels
7.8 (3535 reviews)
Jalan Gereja , Cameron Highlands , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Comfortable stay
Cons:
Cleanliness issues
Outdated facilities
Poor breakfast quality

Categories

Cleanliness
6.38
Significant hygiene concerns noted, particularly regarding breakfast items.
Service
8.85
Staff were nice but communication issues occurred; generally average service.
Location
9.89
Great location with lovely views and close to attractions.
Room Quality
7.34
Hotel has seen better days; issues with amenities like the TV and blocked bath.
Amenities
7.87
Some amenities are outdated; needs refurbishment.
Value for Money
7.83
Prices higher than before, not fully reflective of current offerings.
Food and Beverage
5.88
Breakfast quality was poor with hygiene issues; significant room for improvement.
Overall Experience
8.35
Overall decent experience with notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Tudor-Style Boutique Hotel
Experience the charm of Heritage Hotel Cameron Highlands, a serene Tudor-style boutique hotel nestled amidst the picturesque Tanah Rata. Unwind in the cool climate and revel in the tranquility of this unique hilltop retreat.

Amenities and Features
Indulge in the hotel's library, unwind in the landscaped garden, or savor a delightful meal at one of the dining options available. With a range of facilities to cater to your every need, Heritage Hotel promises a truly memorable stay.

Elegant Accommodation
Each room at Heritage Hotel boasts a private balcony, LCD TV, tea/coffee making facilities, and more. Opt for the Deluxe Wing rooms for added luxuries like a DVD player and in-room safe. With impeccable service and stylish amenities, your comfort is our priority.

Ready to experience the allure of Heritage Hotel Cameron Highlands? Book your stay now and immerse yourself in a world of luxury and tranquility.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that an extra bed is subject to availability upon check-in (see policies).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 17 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3535 reviews
Cleanliness: 6.38
Service: 8.85
Location: 9.89
Room Quality: 7.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 5.88
Overall Experience: 8.35
R
redza • solo_traveller • my
10
2026-04-18 • via Nuitee
M
Muhammad Zulhilmi • couple • my
8
Pros:

the place is great the bed is comfy value for money and the place is very pristine

Cons:

the vibe is quite old maybe need some improvement or renovation for some part and also the parking area could be better

2026-04-17 • via Nuitee
K
Khairul • solo_traveller • my
8
2026-04-17 • via Nuitee
A
Aishah Ahmad • couple • my
8
Best hilang kan stress selepas kerja🥰❤️ sejuk hujan...👍💜
Pros:

Masuk ni saya sudah cek in 7 Kali...hotel bersih selesa keadaan hotel..tidor lena 🤭🩷

Cons:

Kalau boleh siaran TV tambah baik..bilik mandi ada bau masam cikit...

2026-04-16 • via Nuitee
L
Lulus • family_with_children • sg
8
Pleasant stay
Pros:

Old world hotel, lots of parking space. bed was reasonably comfortable. Place was reasonably clean.

Cons:

A worn hotel. Rooms were dated and faced a water fountain that splurted throughout the night. Rather noisy

2026-04-14 • via Nuitee
C
CTee • extended_group • my
6
Pros:

The location is peaceful and not far from the town. The room and the bathroom is spacious snd very adequate for a family of 4

Cons:

The floor carpeting is outdated and quite smelly.

2026-04-14 • via Nuitee
R
Richbunny • solo_traveller • my
9
Hotel with cozy environment for you to relax
Pros:

- cosy environment around the hotel
- kids play room, good when im unable to go out during raining day
- variety of breakfast choice
- plenty of parking
- acceptable cleanliness
- big space for hotel room
- staff ok, attend when call to ask for something. Staff top up breakfast very fast even almost end of breakfast time
- Have reading room, snooker
- Have paid laundry, halal and non halal oven
- Have refrigerator

Cons:

- slow wifi
- TV channel dont have Netflix, Astro, Youtube
- Can smell the odor of carpet in the room
- The furniture in the room are old
- No speed adjustment for fan

2026-04-13 • via Nuitee
L
LIEW • couple • my
10
2026-04-13 • via Nuitee
J
Jan • solo_traveller • de
8
2026-04-12 • via Nuitee
M
michel • solo_traveller • fr
7
Pros:

Personnel sympa
Chambre grande et jolie vue
Petit dej correct
Salle de bains grande et fonctionnelle
Parking facile

Cons:

Etat des moquettes et peintures: a raffraichir d'urgence
Chambres bruyantes car on entend bien tout ce qui se passe dans le couloir et chez tous les voisins...
Wifi marche bien en soirée, inutilisable le matin, et en plus il faut se reconnecter en permanence

2026-04-12 • via Nuitee
S
Siva • couple • my
8
2026-04-09 • via Nuitee
S
Siti Aimuni • extended_group • my
8
2026-04-08 • via Nuitee
C
Chok Hon • couple • my
8
2026-04-08 • via Nuitee
J
Jim • couple • nl
1
Vies, vuil
Pros:

Het hotel ligt in een prachtige omgeving

Cons:

Hotel is oude meuk. Na inchecken zijn we even op bed gaan liggen, overal jeuk en uitslag. Wat blijkt: bedwantsen. Naar de receptie kregen we het aanbod om de kamer te poetsen of n andere kamer. Wij voor de andere kamer.....vies niet normaal. Lichaamssappen overal op het beddengoed, heel de kamer vol zwarte haren, badkamers vol schimmel. Wij zijn vertrokken zonder ook maar 1 nachtje te blijven.

2026-04-07 • via Nuitee
S
Suziana • couple • my
7
can repeated stay here
Pros:

dekat dgn pelbagai kedai

Cons:

nothing

2026-04-06 • via Nuitee
D
Daniel • couple • ch
4
Nothing to write home about
Cons:

The hotel is quite old and most of it seems a bit run down. The staff did not seem to enjoy working and no one smiled at us during our stay.
Rooms are not isolated well and we could hear our neighbors quite well.
Really bizarre was that the night light needed to be turned on so that the plug besides the bed worked so we could charge our phone.

2026-04-05 • via Nuitee
N
Noor Ashikin • solo_traveller • my
8
2026-04-05 • via Nuitee
S
Siti Fariza • couple • my
8
Pros:

Room are spacious, vintage style and still comforting. Staffs are attentive and very helpful.

Cons:

Tv receptiins are not good

2026-04-03 • via Nuitee
W
w. azan shahalan mahmood • solo_traveller • my
8
2026-04-03 • via Nuitee
H
HEMAN • couple • my
8
2026-04-03 • via Nuitee