Garden Hotel Muscat

Hotels
Independent
8 (35 reviews)
Way 3504, Al Khuwair, Beside Zawawi Mosque, Muscat, Muscat Governorate, 179 , Muscat , OM

Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Steam room
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Acceptable options including wifi and breakfast
Cons:
Cleanliness issues
Poor service and unhelpful staff
Room cleaning done without permission and lost items not taken responsibility for

Categories

Cleanliness
3
Guests expressed concerns about cleanliness issues in the rooms and common areas.
Service
4
Guests were dissatisfied with the service, mentioning long wait times and unhelpful staff.
Location
5.5
The hotel's location garnered mixed reviews, with some guests finding it convenient while others mentioned issues with accessibility.
Room Quality
5
Rooms were described as average, with complaints about cleanliness and missing items.
Amenities
5
Guests were disappointed with the amenities offered, especially in terms of cleanliness and maintenance.
Value for Money
5
Many guests felt that the hotel did not offer good value for the price paid.
Food and Beverage
5.5
Mixed reviews for the food and beverage services, with some guests mentioning limited options.
Overall Experience
4.5
Overall, guests had a below-average experience and were not likely to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-23 17:14

Property Description

Relaxation and Wellness
Indulge in the steam room and fitness center for a rejuvenating experience.

Comfort and Convenience
Enjoy complimentary Wi-Fi, concierge services, and onsite gift shops/newsstands for a stress-free stay.

Delightful Dining Options
Savor a meal with garden views at Al Luban or grab a snack at the cafe, with continental breakfasts available daily.

Book your stay at Garden Hotel Muscat today to enjoy these fabulous amenities and more!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 8 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MCT

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8
Based on 35 reviews
Cleanliness: 3
Service: 4
Location: 5.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5.5
Overall Experience: 4.5
P
Pauline
2
Pros:

They were not very accommodating at all. I was early, like 1:00 a.m., because that's when my flight landed. No way could I have a room even though I had booked one. They left me sitting in the foyer until 3:30 a.m., then said I could have a room, which I had to pay for again. I was only there for 2.5 hours, then gone again for my next flight. Don't tell me a room suddenly became available at 3:30 a.m. Front desk person dressed in his white robes had no personality at all.

2025-04-24 via Nuitee
M
mkheradmehr Friends getaway ir
6
Fair hotel in muscat
Pros:

We stayed there for 3 days. It is a fair hotel with acceptable options including wifi,breakfast and ... .
The problem we had was that the room cleaning was done without our permission and the charger and the box of my smart watch that I have recently bought, was lost and I think It was put on garbage by mistake although the personnel and manager didn't take the responsibility.

2025-03-13 via Tripadvisor
V
Verified traveler
6
OK für eine / max. zwei nächte
Pros:

die lage des hotels ist nicht sehr nahe der altstadt von muscat
ein auto ist zwingend
das servicepersonal ist in ordnung. leider fehlten bei uns duschtücher & handtücher für zwei personen und obwohl wir dies meldeten, erhielten wir nichts. das zimmer müffelte nach käsefüssen, der teppichboden ist nciht toll/ideal. das bad ist eher älter
das frühstück überzeugte nicht wirklich

2025-01-20 via Nuitee
V
Vishal
6
Very for given price
Pros:

It is an old property of Tulip Inn changed to Garden Hotel. Now it is just equiv.to 2 * hotel.
But there are no renovations. Bathroom was in terrific situation and when I complaint about bathroom, there was no response. They said it is ok.. disaappointed

Breakfast was ok with limited menu, no focus on refilling.

2025-01-16 via Nuitee
L
Leanne friends
8
Pros:

Nice, clean hotel in Muscat. The rooms are very spacious. Beds were a bit hard and pillows not great, but overall a good sleep. The shower and tub/shower both didn't have shower curtains so the floor got wet. There were no face cloths, but they had shampoo & body wash. There were 2 bottles of water per day in your room along with a kettle to make coffee or tea (provided). The "balcony" is fully fenced with 2 windows that open slightly, not a lot of natural light in the room. There is a couch and chair, desk, closet, safe and mini fridge. There is a restaurant onsite, but I did not eat there so can't comment. Wifi works well enough in the rooms and lobby. There is a good restaurant nearby called imperial kitchen. The hyper market is a 2 minute walk, so you can stock up on snacks or water. There is also an atm nearby. I felt the area was safe as a woman traveller.

2024-11-19 via Nuitee
S
Sherpa36253551801 Friends getaway
10
Had a great time with friends in garden hotel
Pros:

I recently stayed at Hotel Garden in Muscat for four days and had a superb experience. The hotel is centrally located, making it convenient to explore the city. The staff were exceptionally courteous and attentive, always ready to assist with a smile. The hotel's appearance is quite appealing, blending modern comfort with aesthetic charm. Overall, my stay was fantastic, and I would highly recommend Hotel Garden for anyone visiting Muscat.

2024-09-08 via Tripadvisor
A
ankush-gm Friends getaway in
10
Friends Reunion
Pros:

One of the best experiences of my life. Stayed at The Garden Hotel Muscat for three days during my visit to Oman covering various locations. The hospitality of the hotel was top notch starting from the arrival experience at the airport until departure. The food was made to the taste, polite staff, world class standards, comfortable state of the art facilities. Kudos to the management of the hotel who went out of the way to make sure that we carry memories of lifetime.

2024-09-07 via Tripadvisor
2
212fatemeh Family ca
2
Very bad
Pros:

It was too dirty, with disgusting smell🥵.
the breakfast was very simple,The variety of food in the breakfast was very little,and tableclothes were dirty 🤢
the wifi had some problem with conection. I'll never choose this hotel again.😔🤕

2024-08-16 via Tripadvisor
8
853fadya Business
2
Not as described by other reviewers
Pros:

This hotel degraded recently and I wonder how these reviews describe it as a magical place to stay. I entered as a walk in customer and was not impressed at all to take a room and went to stay in another hotel. Dark corridors and the room was not looking inviting with a bad smell.

2024-06-13 via Tripadvisor
7
732armanp Solo travel
10
All in all, magical and memorable.
Pros:

Beautiful experience. The calmness that was felt throughout my time there was indescribable and magical. The main difference from other similar trips was the experienced and expertly excellent reception named sama. The angel-like picture of a helping hand.
Beside all of that the short but memorable trip to matrah bazaar was perfect.

2024-06-05 via Tripadvisor
6
616farhane Couples
10
Best hotel to stay in Muscat..!!
Pros:

One of the best hotels in Muscat..!!.. I recommended evwryone visiting Muscat to stay at this hotel. Special thanks to Mr. Rakesh and Mr. Ahmed for such excellent services.
Located in one of the prime location in Al Khuwair. Close to market and malls.

2024-06-05 via Tripadvisor
7
743samaa Couples
10
couple hotel experience
Pros:

it was a good experience very silent atmosphere so that i enjoyed my time with my boyfriend and the staff was also very corprativw and gave the best feeling of hospitality the front staff was very nice and had smiling faces the room was really spacious .

2024-06-03 via Tripadvisor
A
Alawi
10
Pros:

love it

2024-06-01 via Nuitee
D
d_licej2024 Solo travel
10
Good
Pros:

It was a very wonderful experience. A great hotel for anyone who wants to have a good time
The treatment of the workers is good, especially Fatima Al-Aidouni
The food is delicious
The rooms and towels are clean, and this is the most important thing. I hope to visit it again

2024-05-29 via Tripadvisor
T
Traveler825324 Business
10
Awesome hotel in al khuwair Muscat omanI will recommend my friend to visit this hotel
Pros:

Good location, Good staff, room was neat and clean. Service was great,staff behaviour was good
Mr.Paul was helped me lots during my stay .I will come again in future in this hotel again
I also told to my family and friends to visit this hotel for stay.

2024-05-29 via Tripadvisor
Z
Z450AEmohamads Business
10
Thank you to Mrs. Sama
Pros:

Everything was perfect. Thank you for the reservation, Mrs. Sama for If I come to Oman again, I will definitely choose Garden Hotel, all the rooms are excellentThe location of the hotel is excellent, it has access to the whole city The service was excellent

2024-05-28 via Tripadvisor
K
kouroshe247 Friends getaway
10
I recommend Garden Hotel Muscat to everyone, it was affordable in terms of price and the cleanliness of the room was exc
Pros:

First of all, the staff were hospitable, the rooms were very clean, I felt comfortable in the room, the breakfast had a lot of variety and was very tasty, it was affordable in terms of price, The atmosphere of the hotel was very beautifuland I recommend it to others.

2024-05-18 via Tripadvisor
7
715baharehp Business
10
attractive and kind reception
Pros:

The atmosphere was very friendly, among the positive points of your hotel,is the good, attractive and kind reception,In fact, I think it would be much better if the personnel and reception are well chosen. The receptionist should be beautiful, not frowning and should be kind. A good receptionist should speak well and with a smile. I am very grateful to Miss Sama because she makes me feel good.

2024-05-14 via Tripadvisor
C
Curious11141800185 Family
10
HOTEL
Pros:

Great hospitality, very friendly staff! A must stay at this hotel! This hotel has made us feel at home, and definitely eould recommend my friends to come stay at this hotel! Many friendly staff like Ahmed, Hussain , Sama ! They make you feel at home and give a good vibe!

2024-05-14 via Tripadvisor
M
mahdih651 Solo travel
6
Ok
Pros:

Is cleaning and closed in hometown
If you want to choose a hotel for your trip, this place is very suitable god personal are doing the work

2024-05-06 via Tripadvisor