Holiday Inn Express Hotels & Suites Rockingham West by IHG

Hotels
•
Holiday Inn Express
8.4 (297 reviews)
800 East US Highway 74 , Rockingham , US
+1 910-817-7288

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly/excellent staff
Clean rooms reported by some guests
Breakfast bar / decent breakfast
Cons:
Rooms small
Unpleasant smells / dampness in places
Maintenance issues (broken lights, torn headboard, dated facilities)
Housekeeping lapses (not replenishing items)
Booking/reservation problems (Booking.com confusion)

Categories

Cleanliness
7.2
Mixed reports: some guests said 'very clean' while others reported strong smells, a torn headboard with a foreign substance, and bathroom/maintenance cleanliness issues.
Service
10
Generally praised — multiple mentions of excellent, friendly staff and quick check-in; isolated reports of unhelpful or not-nice staff and one reservation confusion (Booking.com) but majority sentiment is very positive.
Location
10
Repeatedly described as a great location and not in high traffic areas — location is a clear strength in the reviews.
Room Quality
6
Several negative notes: rooms described as small, missing promised pull-out couch, unpleasant odors in rooms, broken bedside light, and dated/poorly maintained furnishings.
Amenities
9.5
Breakfast bar is noted positively and basic amenities are present, but guests reported dated facilities and occasional housekeeping lapses (e.g., not replenishing items).
Value for Money
6.2
Multiple comments state the hotel feels overpriced or 'not worth the price' given maintenance and room issues.
Food and Beverage
9.5
Breakfast described as decent and the breakfast bar was called out positively by guests.
Overall Experience
8.8
Mixed overall: several guests had a wonderful stay and would return, while others experienced significant issues (smell, missing furniture, reservation hassle). Balanced but leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Situated just a few miles from Hamlet and the Rockingham Dragway, the Holiday Inn Express Rockingham is the perfect base for exploring the area.

Modern Amenities
Enjoy the contemporary design and environmentally friendly furnishings in our rooms, each equipped with a spacious desk and a coffee maker. Relax and unwind while watching your favorite shows on the 32’’ flat-screen TVs.

Fitness and Business Facilities
Keep up with your fitness routine at our on-site health and fitness center, or take care of business at the well-equipped business center offering free Wi-Fi and essential services like copying and faxing.

Book your stay at Holiday Inn Express Rockingham now for a comfortable and convenient experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 297 reviews
Cleanliness: 7.2
Service: 10
Location: 10
Room Quality: 6
Amenities: 9.5
Value for Money: 6.2
Food and Beverage: 9.5
Overall Experience: 8.8
C
Caroline • extended_group • us
10
2026-11-02 • via Nuitee
K
kelly • family_with_children • us
10
2026-10-19 • via Nuitee
J
John • solo_traveller • us
8
2026-09-08 • via Nuitee
C
Carlos • couple • us
9
We will definitely come back to stay because we had a wonderful time.
Pros:

Everyone was friendly and the atmosphere was pleasant.

Cons:

I didn’t find anything that I didn’t like.

2026-08-31 • via Nuitee
C
Charles • family_with_children • us
8
Ok but overpriced.
Pros:

Great location excellent staff

Cons:

Rooms small, facilities are getting very dated and has several maintenance issues.

2026-08-31 • via Nuitee
M
Micco • solo_traveller • us
7
2026-08-23 • via Nuitee
C
Chris • couple • us
10
2026-08-17 • via Nuitee
A
Alyson • family_with_children • us
3
Cons:

We booked a King Size bed room with a pull out couch. The room we received had no pull out couch and smelled terrible.

2026-08-16 • via Nuitee
R
Radacsi • solo_traveller • us
10
2026-08-14 • via Nuitee
E
Edward • family_with_children • us
4
Not worth the price we paid.
Pros:

Quick check in
Friendly staff
Decent breakfast

Cons:

Extremely damp/humid/smelly throughout the building.
Broken bedside night light was hardwired and wouldn't turn off.
Leather headboard was torn (pet claws?) and had a foreign substance on it.

2026-07-20 • via Nuitee
A
Anishia • family_with_children • us
10
2026-07-20 • via Nuitee
C
Cheryl • solo_traveller • us
8
Very clean but when staff came on next day did not replace makeup remover, coffee pods, trash bags on can, nor did they
Pros:

Not in high traffic area

2026-07-19 • via Nuitee
C
Christie • couple • us
6
2026-07-17 • via Nuitee
R
Rubi • couple • us
10
2026-07-14 • via Nuitee
O
Owens • couple • us
7
2026-07-11 • via Nuitee
O
Owens • couple • us
7
2026-07-11 • via Nuitee
M
Miranda • family_with_children • us
7
It was okay
Pros:

Clean

Cons:

Staff was not nice

2026-07-02 • via Nuitee
G
Gavette • family_with_children • us
10
2026-06-30 • via Nuitee
T
Timothy • couple • us
9
2026-06-25 • via Nuitee
L
Levannah • solo_traveller • us
9
Pros:

Breakfast bar.

Cons:

My bathroom.

2026-06-19 • via Nuitee