Hotel Glenwood Springs

Hotels
9 (1504 reviews)
52000 Two Rivers Plaza Road , Glenwood Springs , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Poor service
Breakfast quality

Categories

Cleanliness
8.73
Multiple reviews mentioned cleanliness issues including trash and unclean rooms.
Service
9.2
General sentiment suggested service was subpar, but there were mentions of friendly staff.
Location
10
Many guests highlighted the good location as a key positive.
Room Quality
8.74
Reviews indicated that rooms were old and some had maintenance issues.
Amenities
9.69
Some good amenities noted, such as the pool and hot tub, though some were out of order.
Value for Money
8.72
Reviews indicated that the hotel was overpriced for the quality received.
Food and Beverage
7.68
Breakfast received significant negative feedback regarding quality and variety.
Overall Experience
9.23
The experience was mixed, with significant positives and negatives balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:55

Property Description

Exciting Indoor Pool with Waterslide

Discover the thrill of a year-round indoor pool with a fun waterslide at Hotel Glenwood Springs. Adjacent to Glenwood Caverns Adventure Park, this feature is sure to delight guests of all ages.

Comfortable Rooms with Modern Amenities

Relax in air-conditioned rooms equipped with a work desk, flat-screen cable TV, and coffee-making facilities. Enjoy the convenience of an en suite bathroom during your stay.

Convenient Location with Nearby Attractions

Located just a 15-minute walk from Spa of the Rockies, and 21 km from Sunlight Mountain Resort, our hotel offers easy access to popular destinations.

Ready to experience a memorable stay? Book now and make Hotel Glenwood Springs your next vacation destination.

Important information:

Please note: The minimum age to check in to this property is 21 years of age.

Please contact the property in advance of your stay to check the availability of dog-friendly rooms.

Our indoor water park is currently closed for maintenance and is scheduled to reopen on 02/13/2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GJT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1504 reviews
Cleanliness: 8.73
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 9.69
Value for Money: 8.72
Food and Beverage: 7.68
Overall Experience: 9.23
R
Ryan • family_with_children • us
3
Pros:

Location. Staff

Cons:

Pool was filthy. Didn’t trust my kids in it. No lighting. Pictures were very misleading.

2026-04-11 • via Nuitee
G
Gonzalo • family_with_children • us
7
Pros:

Ubicación

Cons:

Las camas muy mal estado

2026-04-09 • via Nuitee
F
Francis • family_with_children • us
5
2026-04-09 • via Nuitee
V
Valeria • solo_traveller • co
10
2026-04-07 • via Nuitee
J
Judy • family_with_children • us
4
Very disappointed
Pros:

The view was beautiful

Cons:

The bed was terrible very uncomfortable very bouncy no daily housekeeping,key card was always not working had to go downstairs to constantly get card re working breakfast was okay if you wanted food you would have to go early if you went a little later after that they do not re stock food if they were out of a certain item no syrup what so ever for the waffles a lot of people for breakfast as well and don’t have enough food for there guest we just had a terrible experience we will not be booking there again.

2026-04-06 • via Nuitee
C
Clinton • family_with_children • us
10
Pros:

The cleanliness and how close it was to everything we wanted to do during our stay.

Cons:

That I couldn't stay longer

2026-04-04 • via Nuitee
A
Adam • family_with_children • us
10
Excellent hotel. Great for kids.
Pros:

Great location, comfortable, and staff were very friendly.

Cons:

Nothing

2026-04-04 • via Nuitee
S
Sheri • couple • us
10
2026-04-01 • via Nuitee
P
Pava • family_with_children • us
10
2026-03-31 • via Nuitee
C
cristian • family_with_children • us
6
Good place friendly staff helpful as well
Pros:

How close it was to everything

Cons:

Where they put us in the basement

2026-03-30 • via Nuitee
M
Mariana • family_with_children • us
10
Mis vacaciones perfectas
Pros:

Todo perfecto

Cons:

Nada todo fue perfecto

2026-03-30 • via Nuitee
L
Laura • family_with_children • us
8
Fun stay!
Pros:

Nice pool, good location

Cons:

Nothing

2026-03-27 • via Nuitee
S
Sylwia • family_with_children • us
10
Great
Pros:

Pool

Cons:

It shops be cleaner little bit

2026-03-26 • via Nuitee
A
Angela • family_with_children • us
5
Decent stay for families — avoid if you’re a couple!
Pros:

We secured a king suite for our family and it was nice to have a separate bunk room for the kids. The pool was nice for the kids but watch out for wild kids that play rough. It was nice that it was next to the gondola for Grand Caverns.

Cons:

Breakfast was terrible and way too busy so definitely picked over. The room was a bit loud as we could hear I70 and lobby noise pretty clear. Also, lighting was poor in the room and we had a hard time seeing the contents of our luggage.

2026-03-26 • via Nuitee
S
Shantelle • family_with_children • us
1
Extremely run down, poor value for the price.
Pros:

It was wonderful to be so close to the gondola

Cons:

property was extremely run down. Our room smelled strongly of bleach, there was trash left in the ice bucket, and there was water leaking in the bathroom with a towel placed underneath it. There was only one elevator, which moved extremely slowly, and the hot tub was broken. Given the price we paid, we could have stayed at a much nicer hotel in the same area.

2026-03-22 • via Nuitee
E
EDGARDO • family_with_children • ve
10
Pros:

Muy buena atención

2026-03-19 • via Nuitee
F
fionalY623IM • Family
2
Pros:

We are extremely disappointed with our recent experience at your hotel this past weekend.

We had a reservation but were unfortunately forced to leave the property after only 1–2 hours due to an unexpected military work emergency involving my husband. We immediately went to the front desk, explained the situation, and respectfully requested a refund given the circumstances and the fact that we had barely used the room.

The receptionist informed us that only the second night could be refunded, and that the first night would need to be approved by the manager, who was not present at the time. We were told to call back on Monday.

Since then, we have made multiple attempts to reach the hotel:
• On Monday, we were told the manager was unavailable and that a message would be left for a callback — we never received one.
• On Tuesday morning, we called again and were told once more that the manager was not available.
• After several additional attempts, our calls started being ignored altogether.
• When calling from a different number, the phone was suddenly answered, but we were transferred to the manager who did not pick up.
• Further calls from both numbers were then ignored.
• When calling with a hidden number, the call was answered but we were placed on hold for over 20 minutes without any response.

This behavior is extremely unprofessional and unacceptable. We fully understand that policies exist, and we were simply asking for a clear answer — whether it be yes or no — not to be ignored repeatedly.

At this point, our concern is not only about the refund but about the lack of communication and professionalism from your staff.

We hope this matter will be taken seriously and that someone will finally reach out to resolve this situation.

2026-03-17 • via Tripadvisor
L
Lisa • couple • us
8
2026-03-17 • via Nuitee
J
Jasmine • solo_traveller • us
7
Cons:

The hot tub was closed and the pool was freezing

2026-03-16 • via Nuitee
A
Andrea • family_with_children • us
6
Cons:

The pool is cold, it's not temperate water, my children couldn't even enjoy the pool

2026-03-16 • via Nuitee