Townhouse Maastricht & Spa

Hotels
8.1 (4306 reviews)
Sint Maartenslaan 5 , Maastricht , nl

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High price for amenities

Categories

Cleanliness
7.36
There was a used razor and toothbrush found in the shower, indicating poor cleanliness.
Service
8.83
Very friendly and helpful staff, outstanding service throughout the stay.
Location
8.87
Excellent location just a few steps from the main Maastricht Station.
Room Quality
7.82
Rooms were reported as clean and spacious, though some mentioned issues with the shower.
Amenities
8.35
Good amenities such as free coffee, soup, and a comfortable lobby.
Value for Money
7.31
Considered expensive by some for the amenities offered.
Food and Beverage
8.36
Breakfast and complementary tomato soup received positive reviews.
Overall Experience
7.93
Overall enjoyed the stay with several positive aspects, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:13

Property Description

Unique Eco-Friendly Design
Experience the award-winning Townhouse in historic Maastricht, boasting a Planet Care eco-label. Enjoy modern-vintage fusion, free WiFi, and a restaurant.

Luxurious Rooms and Wellness Facilities
Indulge in air-conditioned rooms with high-tech amenities like remote-controlled curtains and flat-screen TVs. Unwind in the wellness facilities and 'microgym', offering pampering packages and unique room features.

Local Experience and Convenience
Explore Maastricht effortlessly with the hotel's proximity to the Central Railway Station and the famous Vrijthof. Benefit from perks like bicycle rentals, hot soup upon arrival, and the LBG Live Like a Local card for exclusive discounts.

Ready to immerse yourself in the charm of Maastricht? Book your stay at Townhouse Hotel now for a memorable experience.

Important information:

Please note that, in case you book a nonrefundable reservation, you will receive a payment link from the hotel to make your reservation final. Credit card is not automatically charged once the reservation is confirmed, booker will have to complete the payment process via the payment link.

Townhouse Maastricht invests in various environmental sustainable solutions. Townhouse Maastricht asks you for a small contribution, which on your confirmation is referred to as 'Environment Fee'.

When booking 5 rooms or more, different policies and additional supplements may apply.

Please note that the Large Apartment and the Extra Large Apartment are located right across the main building of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 18 per day.

Location

Guest Reviews

8.1
Based on 4306 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 7.93
N
Nancy • solo_traveller • nl
9
We will rock you shopping
Pros:

Locatie prima nette kamer vriendelijk personeel

Cons:

De kussens, te dik en compact, slecht geslapen hierdoor

2026-04-25 • via Nuitee
G
Gennaro • solo_traveller • nl
8
2026-04-24 • via Nuitee
S
Stefanie • solo_traveller • de
8
2026-04-24 • via Nuitee
M
M.M.O. • couple • nl
9
Prima, fijn personeel en prima faciliteiten
Pros:

Vriendelijk personeel. Goede prijs.

Cons:

Gratis koffie thee soep gebak

2026-04-24 • via Nuitee
R
Robin • solo_traveller • gb
10
Great hotel. Great location. Nice touches…
Pros:

Good value. Pleasant staff and nice touch providing small bites, tea, coffee, fruit…..

Cons:

The pillows. Too thick…

2026-04-24 • via Nuitee
V
van Horssen • extended_group • nl
7
Prima
Pros:

De grootte van de kamer. Heel fijn.

Cons:

De kamer zat aan een hel drukke weg. Dat was niet fijn met slapen

2026-04-24 • via Nuitee
G
Gisbert • couple • de
7
Im Ganzen empfehlenswert.
Pros:

Die Lage ist optimal.
Man kann sehr gut auch mit der Bahn anreisen.

Cons:

Lüftung im Badezimmer Raum Nr. 134 lief ständig.
Kühlschrank kühlt kaum bzw. garnicht.

2026-04-23 • via Nuitee
M
marcel • solo_traveller • be
9
2026-04-23 • via Nuitee
V
Violeta • couple • lt
9
We liked everything - the location, the cleanliness, the staff. We would definitely stay at this hotel again and recomme
Pros:

Cozy hotel in a good location.

2026-04-23 • via Nuitee
J
Jetje • solo_traveller • nl
9
Prima
Pros:

Prachtige kamer

Cons:

Enige wat minder was was dat er toch nog wat buitenlicht naar binnenkwam en ik daardoor vroeger wakker werd

2026-04-23 • via Nuitee
T
Tobias • couple • de
7
2026-04-23 • via Nuitee
E
Erwin • solo_traveller • nl
8
Pros:

Gastvrijheid, parkeren en locatie.

Cons:

Ontbijt aan de dure kant maar daar staat tegenover dat je de hele dag koffie thee en fruit kunt pakken zonder daar iets voor te betalen.

2026-04-23 • via Nuitee
S
Stamatina • solo_traveller • lu
9
2026-04-22 • via Nuitee
K
Katie • couple • nl
6
Pros:

This is a nice enough hotel with some nice elements. The location is great.

Cons:

The hotel is expensive and is marketed as a superior, spa hotel, when it is really quite a basic hotel. The rooms are standard without any special elements. They are a bit tired (ours had a series of weird burn marks on the floor and the bathroom was old) and the 'courtyard view' is of a car park. The price does not match the experience.

2026-04-22 • via Nuitee
A
Ad • solo_traveller • nl
8
Pros:

Service en vriendelijk personeel, locatie ten opzichte centrum Maastricht ook perfect

Cons:

Ondanks vriendelijk personeel, niet of nauwelijks Nederlands spreken, voor ons geen probleem, maar er zullen ongetwijfeld ook mensen komen ,voor wie dat wel een probleem kan zijn.

2026-04-22 • via Nuitee
P
Paul • solo_traveller • be
10
Uitstekend verblijf met zeer vriendelijk en behulpzaam personeel
Pros:

Moest helaas vroeg vertrekken, dus niet ontbeten

Cons:

Niets

2026-04-22 • via Nuitee
M
Mathilde • solo_traveller • at
8
Pros:

Empfang mit Suppe, Kaffee und Snacks
Personal sehr freundlich

2026-04-21 • via Nuitee
C
Christopher • couple • gb
7
Good place to stay in the city, close to the train station and city highlights.
Pros:

Hotel in a Great location for the city. Parking was a great bonus being safe and secure. Great that coffee, fruit and soup was available all day. We did not have breakfast as we went into the city. Thought the hotel breakfast was expensive.

Cons:

Breakfast was expensive for what we could see was available.

2026-04-21 • via Nuitee
N
Nieck • solo_traveller • nl
3
Pros:

Personeel

Cons:

In de naam staat spa, er is echter geen spa of welness in het hotel. Hiervoor moet je naar een hostel naast het hotel en hiervoor moet je bijbetalen

2026-04-21 • via Nuitee
H
Hans Peter • couple • nl
8
Fijne locatie met goede faciliteiten.
Pros:

Locatie, prijs en kamergrootte.

Cons:

Bed lag niet comfortabel en stof van beddengoed was onprettig.

2026-04-21 • via Nuitee