Ramada Encore Leicester City Centre

Hotels
•
Ramada Encore
7.7 (4716 reviews)
86-90 Charles Street , Leicester , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent, friendly and helpful staff
Very central/convenient location (close to theatre/shops/transport)
Comfortable beds and generally clean rooms (for many guests)
Good value for price mentioned by several guests
Cons:
Cleanliness issues for some (odour, dirty floors, urine smell)
Parking problems: no/closed NCP or expensive parking
Inconsistent food/breakfast quality (scarce options, evening meal letdowns)
Limited amenities (few plugs, limited menu, missing in-room items)

Categories

Cleanliness
6.5
Mixed reports: some rooms described as very clean, but multiple guests reported bad odour, dirty floors and urine smell on arrival; these recurring negative comments lower the score.
Service
9.2
Consistently praised: many guests called staff excellent, friendly and very helpful, smooth online check-in and staff going out of their way to assist.
Location
9.2
Strong positive: repeatedly described as very central/convenient, close to theatres, shops and transport — a key strength of the hotel.
Room Quality
8
Generally comfortable rooms and beds with some guests noting large rooms for the price; a minority reported small beds, heating issues or smelly bathrooms.
Amenities
7
Mixed/limited: guests noted parking problems (no or expensive parking), few plugs, limited menu choices and missing small amenities (e.g., no biscuits).
Value for Money
7.5
Mixed perceptions: several guests commented it was good value for the price, while others felt the price was high for the hotel's standard (cleanliness/food issues).
Food and Beverage
7
Mixed feedback: some guests rated breakfast highly (10/10), but others reported scarce or poor breakfast options, undercooked eggs and disappointing evening meals.
Overall Experience
7.2
Overall a convenient, well-located stay with very helpful staff, but recurring issues with cleanliness, parking and inconsistent food quality temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location

Located just a 5-minute walk from Leicester Rail Station and the bustling city centre, Ramada Encore Leicester offers easy access to local attractions and amenities.

Modern Rooms and Dining

Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs and stylish bathrooms with walk-in showers. Indulge in delicious meals at our bistro restaurant and unwind at the ground-floor bar with a variety of menu options.

Nearby Attractions

Explore the nearby parks, visit the Leicester City Football Club, or catch a flight from the East Midlands Airport, all within easy reach from our hotel.

Book now to enjoy a relaxing stay at Ramada Encore Leicester.

Important information:

Please note that the credit card used for Advance Purchase rates will need to be present upon check-in at the hotel.

Please note that National Car Parks (NCP) has entered administration and will be closing several Leicester locations. The Rutland Centre car park, located next to Ramada Encore Leicester City Centre, will close from Friday, 27 March at 11:59pm.

We understand this may affect your visit. Alternative parking options, including distances and access details, are available below.

For any queries, please contact us at [email protected] or call 0116 366 0150.

We look forward to welcoming you soon!

No. Car Park Name Opening Hours Walking Time

1 Queen Street (LE1 1QW) Open 24 Hours 2 mins

2 Phoenix Square (LE1 1TG) Open 24 Hours 3 mins

3 Dover Street (LE1 6PW) Open 24 Hours 6 mins

4 Leicester Railway Station (LE1 1PG) Open 24 Hours 8 mins

5 Haymarket Parking (LE1 3HR) Open 24 Hours 9 mins

6 Upper Brown Street (LE1 5AG) Mon-Sat: 24 Hours Sun & Bank Holidays: 6am-5pm 9 mins

7 Highcross Rooftop (LE1 4FY) Open 24 Hours 13 mins

8 Highcross John Lewis (LE1 4QJ) Open 24 Hours 13 mins.


Important Parking & Road Closure Notice

Please be advised that Yeoman Street, located at the rear of the hotel, will be closed from 1st September to 4th September due to roadworks being carried out by Leicester City Council.

During this period, on-site hotel parking will not be available.

Guests may still be dropped off and picked up in front of the hotel via Charles Street.

Alternative public parking is available nearby at St George's CAR PARK LTD, located on Queen Street, Leicester, LE1 1QG, approximately a 3-minute walk from the hotel.

We apologise for any inconvenience and thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 4716 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.2
Room Quality: 8
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7.2
S
Sasha • couple • gb
8
Pros:

Excellent staff

2026-10-31 • via Nuitee
C
Caitlin • couple • gb
8
2026-10-31 • via Nuitee
D
Dallanda • family_with_children • gb
7
2026-10-30 • via Nuitee
J
Jazmin • solo_traveller • gb
8
2026-10-30 • via Nuitee
M
Murshed • couple • bd
9
A convenient and comfortable hotel in a great location for exploring Leicester city centre.
Pros:

The hotel is in a convenient city-centre location, close to shops, restaurants, and transport links. The room was comfortable, and the hotel was a good choice for a short stay in Leicester.

Cons:

The room could be more spacious, and some facilities could be improved to make the stay even more comfortable.

2026-10-29 • via Nuitee
T
Tracy • solo_traveller • gb
10
2026-10-29 • via Nuitee
R
Rebecca • couple • gb
10
2026-10-29 • via Nuitee
J
James • couple • gb
10
Room was lovely and very clean bed comfy. Breakfast was lovely 10/10
Pros:

Staff were super helpful and the breakfast was great 10/10

Cons:

Nothing to complain about

2026-10-28 • via Nuitee
G
Garry • family_with_children • ie
9
2026-10-27 • via Nuitee
L
Lewis • family_with_children • gb
8
2026-10-26 • via Nuitee
S
Sheila • family_with_children • gb
7
Pros:

It was friendly and helpful

Cons:

The menu was limited . No information regarding other venues near

2026-10-26 • via Nuitee
T
Takeshi • solo_traveller • jp
3
2026-10-26 • via Nuitee
G
Georgina • family_with_children • gb
10
2026-10-26 • via Nuitee
P
Paul • extended_group • gb
8
Perfect hotel to explore the city centre
Pros:

Great location

2026-10-25 • via Nuitee
G
Godwin • couple • gb
6
Pros:

The staff made everything smooth and easy for me. 🙏

Cons:

there was no parking space for visitors. Had to pay extra to park at the hotel, and honestly, it felt unfair. ?

2026-10-24 • via Nuitee
A
Asha • family_with_children • om
8
Pros:

Location and facilities was great

2026-10-23 • via Nuitee
J
James • solo_traveller • gb
9
2026-10-23 • via Nuitee
C
CAMILA • solo_traveller • gb
8
2026-10-23 • via Nuitee
N
nadiya • couple • lk
10
2026-10-22 • via Nuitee
K
Karl • solo_traveller • gb
8
Great location and clean room
Pros:

Location, price and comfort

2026-10-22 • via Nuitee