Ramada Encore Leicester City Centre

Hotels
•
Ramada Encore
7.8 (4802 reviews)
86-90 Charles Street , Leicester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great central location (close to theatres, restaurants, shops, transport)
Friendly, helpful and supportive staff
Reasonable / affordable price
Some rooms are spacious with large bathrooms and a pleasant lobby
Good transport links and convenient for short stays
Cons:
Inconsistent cleanliness (stains, grout, dust, missed housekeeping)
Noise issues from main road or neighboring rooms
AC or room equipment failures reported (AC, TV, lamps)
Parking is limited or offsite and can be costly
Limited in-room amenities (no USB ports, no fridge) and occasional poor breakfast/restaurant closures

Categories

Cleanliness
6.5
Multiple guests reported issues: stained curtains, grout and bathroom dirt, dusty rooms, missed housekeeping and occasional unpleasant smells — cleanliness is inconsistent.
Service
9
Staff are frequently described as friendly, helpful and supportive; several reviews praise reception and service, with isolated incidents of unanswered calls.
Location
9.2
Consistently praised as central and convenient for theatres, restaurants, shops and transport; a few guests found the hotel hard to spot or had parking access issues, but location itself is a strong positive.
Room Quality
6.5
Mixed reports: some rooms spacious and comfortable, but others note hard mattresses, small beds, broken lamps/hangers, stained or poorly maintained fittings and intermittent AC/TV failures.
Amenities
8.4
Good basic amenities (air conditioning when working, room size, lobby space) but shortcomings noted such as no USB ports, no in-room fridge, parking offsite and occasional restaurant closures.
Value for Money
8.8
Several guests call the hotel affordable and reasonable for location; extra parking charges and cleanliness/room wear reduce perceived value for some but overall seen as good value.
Food and Beverage
6.5
Limited mentions and mixed sentiment: some note poor breakfast and restaurant closures on certain evenings, so F&B is underwhelming overall.
Overall Experience
7.5
Generally positive overall due to excellent location and friendly staff, but offset by recurring cleanliness, noise, parking and occasional room/amenity issues — results in a mixed but acceptable stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:14

Property Description

Convenient Location

Located just a 5-minute walk from Leicester Rail Station and the bustling city centre, Ramada Encore Leicester offers easy access to local attractions and amenities.

Modern Rooms and Dining

Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs and stylish bathrooms with walk-in showers. Indulge in delicious meals at our bistro restaurant and unwind at the ground-floor bar with a variety of menu options.

Nearby Attractions

Explore the nearby parks, visit the Leicester City Football Club, or catch a flight from the East Midlands Airport, all within easy reach from our hotel.

Book now to enjoy a relaxing stay at Ramada Encore Leicester.

Important information:

Please note that the credit card used for Advance Purchase rates will need to be present upon check-in at the hotel.

Please note that National Car Parks (NCP) has entered administration and will be closing several Leicester locations. The Rutland Centre car park, located next to Ramada Encore Leicester City Centre, will close from Friday, 27 March at 11:59pm.

We understand this may affect your visit. Alternative parking options, including distances and access details, are available below.

For any queries, please contact us at [email protected] or call 0116 366 0150.

We look forward to welcoming you soon!

No. Car Park Name Opening Hours Walking Time

1 Queen Street (LE1 1QW) Open 24 Hours 2 mins

2 Phoenix Square (LE1 1TG) Open 24 Hours 3 mins

3 Dover Street (LE1 6PW) Open 24 Hours 6 mins

4 Leicester Railway Station (LE1 1PG) Open 24 Hours 8 mins

5 Haymarket Parking (LE1 3HR) Open 24 Hours 9 mins

6 Upper Brown Street (LE1 5AG) Mon-Sat: 24 Hours Sun & Bank Holidays: 6am-5pm 9 mins

7 Highcross Rooftop (LE1 4FY) Open 24 Hours 13 mins

8 Highcross John Lewis (LE1 4QJ) Open 24 Hours 13 mins.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 4802 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 6.5
Overall Experience: 7.5
C
Chris • solo_traveller • gb
10
Great hotel
Pros:

Great location, friendly staff, good public transport options, range of parking nearby, close to all restaurants, bars, shops and attractions, clean and tidy hotel

Cons:

No USB ports in the bedrooms

2026-08-08 • via Nuitee
H
Hani • solo_traveller • gb
1
Disaster !
Pros:

Aircon does not work. Extremely hot inside. No fans
Housekeeping didnt refresh my room.
not staying there anymore

2026-08-06 • via Nuitee
R
Ranganathan • solo_traveller • gb
7
2026-08-06 • via Nuitee
A
Abigail • solo_traveller • gb
4
2026-08-06 • via Nuitee
N
Nikki • couple • gb
9
Great thanks
2026-08-05 • via Nuitee
D
David • couple • gb
9
2026-08-05 • via Nuitee
M
Madu • couple • gb
2
Cons:

Parking facilities

2026-08-05 • via Nuitee
S
Steve • couple • gb
8
Good location reasonable price
Pros:

Good location reasonable price

2026-08-05 • via Nuitee
M
Mohit • solo_traveller • in
4
It was okay but not good.
Pros:

Location was really good.

Cons:

Tap water wasn't clean.
Curtain has stains on them.
Mirror wasn't clean properly

2026-08-04 • via Nuitee
S
saim • solo_traveller • gb
10
Pros:

Very good location with comfortable beds and all facilities required for a short stay

2026-08-04 • via Nuitee
P
Paul • couple • gb
10
great people and location
Pros:

the staff were friendly and the whole experience was excellent

Cons:

N/A

2026-08-04 • via Nuitee
L
letizia • solo_traveller • it
5
2026-08-03 • via Nuitee
S
Sanjay • solo_traveller • gb
1
Cons:

Reception did not answer calls to my several call attempts. All calls over different dates went unanswered.

2026-08-03 • via Nuitee
S
SK DIDARUL • solo_traveller • gb
10
2026-07-25 • via Nuitee
J
Jasveeni • family_with_children • my
10
Amazing
Pros:

Very spacious room and bathroom. Also a large lobby to rest after check out meanwhile waiting for train/bus timing

Cons:

Nothing

2026-07-24 • via Nuitee
M
Michael • extended_group • gb
7
Pros:

though breakfast was a bit poor. Staff were very helpful

2026-07-24 • via Nuitee
E
Erum • couple • qa
8
We’ve been staying in Ramada for past five years, every time we visited our daughter. This one was our last as our daugh
Pros:

Location is perfect and it had Air-con.

Cons:

Not having a room fridge and the sofa cushioning was finished.

2026-07-24 • via Nuitee
M
Mercy owole • couple • no
4
2026-07-24 • via Nuitee
K
Katarzyna • family_with_children • gb
4
Pros:

Very pleasant service

Cons:

The neighbors in the next room were terrible; they made noise all night, and it was impossible to sleep.

2026-07-23 • via Nuitee
D
Darren • couple • gb
7
Good
Pros:

Central location. Quiet room. Friendly staff

Cons:

Tissue box empty. Conditioner bottle nearly empty.
Lamp not working and broken clothes hanger.

2026-07-23 • via Nuitee