Ramada Encore Leicester City Centre

Hotels
•
Ramada Encore
7.8 (4836 reviews)
86-90 Charles Street , Leicester , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great central location (close to theatres, restaurants, shops, transport)
Friendly, helpful and supportive staff
Reasonable / affordable price
Some rooms are spacious with large bathrooms and a pleasant lobby
Good transport links and convenient for short stays
Cons:
Inconsistent cleanliness (stains, grout, dust, missed housekeeping)
Noise issues from main road or neighboring rooms
AC or room equipment failures reported (AC, TV, lamps)
Parking is limited or offsite and can be costly
Limited in-room amenities (no USB ports, no fridge) and occasional poor breakfast/restaurant closures

Categories

Cleanliness
6.5
Multiple guests reported issues: stained curtains, grout and bathroom dirt, dusty rooms, missed housekeeping and occasional unpleasant smells — cleanliness is inconsistent.
Service
9
Staff are frequently described as friendly, helpful and supportive; several reviews praise reception and service, with isolated incidents of unanswered calls.
Location
9.2
Consistently praised as central and convenient for theatres, restaurants, shops and transport; a few guests found the hotel hard to spot or had parking access issues, but location itself is a strong positive.
Room Quality
6.5
Mixed reports: some rooms spacious and comfortable, but others note hard mattresses, small beds, broken lamps/hangers, stained or poorly maintained fittings and intermittent AC/TV failures.
Amenities
8.4
Good basic amenities (air conditioning when working, room size, lobby space) but shortcomings noted such as no USB ports, no in-room fridge, parking offsite and occasional restaurant closures.
Value for Money
8.8
Several guests call the hotel affordable and reasonable for location; extra parking charges and cleanliness/room wear reduce perceived value for some but overall seen as good value.
Food and Beverage
6.5
Limited mentions and mixed sentiment: some note poor breakfast and restaurant closures on certain evenings, so F&B is underwhelming overall.
Overall Experience
7.5
Generally positive overall due to excellent location and friendly staff, but offset by recurring cleanliness, noise, parking and occasional room/amenity issues — results in a mixed but acceptable stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:14

Property Description

Convenient Location

Located just a 5-minute walk from Leicester Rail Station and the bustling city centre, Ramada Encore Leicester offers easy access to local attractions and amenities.

Modern Rooms and Dining

Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs and stylish bathrooms with walk-in showers. Indulge in delicious meals at our bistro restaurant and unwind at the ground-floor bar with a variety of menu options.

Nearby Attractions

Explore the nearby parks, visit the Leicester City Football Club, or catch a flight from the East Midlands Airport, all within easy reach from our hotel.

Book now to enjoy a relaxing stay at Ramada Encore Leicester.

Important information:

Please note that the credit card used for Advance Purchase rates will need to be present upon check-in at the hotel.

Please note that National Car Parks (NCP) has entered administration and will be closing several Leicester locations. The Rutland Centre car park, located next to Ramada Encore Leicester City Centre, will close from Friday, 27 March at 11:59pm.

We understand this may affect your visit. Alternative parking options, including distances and access details, are available below.

For any queries, please contact us at [email protected] or call 0116 366 0150.

We look forward to welcoming you soon!

No. Car Park Name Opening Hours Walking Time

1 Queen Street (LE1 1QW) Open 24 Hours 2 mins

2 Phoenix Square (LE1 1TG) Open 24 Hours 3 mins

3 Dover Street (LE1 6PW) Open 24 Hours 6 mins

4 Leicester Railway Station (LE1 1PG) Open 24 Hours 8 mins

5 Haymarket Parking (LE1 3HR) Open 24 Hours 9 mins

6 Upper Brown Street (LE1 5AG) Mon-Sat: 24 Hours Sun & Bank Holidays: 6am-5pm 9 mins

7 Highcross Rooftop (LE1 4FY) Open 24 Hours 13 mins

8 Highcross John Lewis (LE1 4QJ) Open 24 Hours 13 mins.


Important Parking & Road Closure Notice

Please be advised that Yeoman Street, located at the rear of the hotel, will be closed from 1st September to 4th September due to roadworks being carried out by Leicester City Council.

During this period, on-site hotel parking will not be available.

Guests may still be dropped off and picked up in front of the hotel via Charles Street.

Alternative public parking is available nearby at St George's CAR PARK LTD, located on Queen Street, Leicester, LE1 1QG, approximately a 3-minute walk from the hotel.

We apologise for any inconvenience and thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 4836 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 6.5
Overall Experience: 7.5
R
Renaud • solo_traveller • gb
8
2026-08-29 • via Nuitee
Q
Quincy • solo_traveller • gb
1
2026-08-29 • via Nuitee
S
Sukhchain • couple • gb
1
2026-08-29 • via Nuitee
M
Matthew • couple • gb
10
2026-08-28 • via Nuitee
M
Matthew • couple • gb
10
2026-08-28 • via Nuitee
S
Siobhan • solo_traveller • gb
9
Great location
Pros:

Lovely room and great shower. Brilliant central location and lovely lobby/bar area.

Cons:

TV wasnt working.

2026-08-28 • via Nuitee
M
MJ • solo_traveller • gb
10
2026-08-28 • via Nuitee
R
Roberts • extended_group • gb
8
Excellent. Staff very professional and helpful
Pros:

Good location for city centre and station.
Staff were all very helpful and really pleasant. Nothing too much trouble.
Good breakfast.
Room very clean

Cons:

Fan in bathroom not effective so stale smell from moisture.

2026-08-27 • via Nuitee
R
Rob • solo_traveller • gb
5
Pros:

Beds were very comfortable. A very good location.

Cons:

Bathroom was dirty and there are water stains on the bathroom ceiling.
I paid for a breakfast which was basically inedible. Uncooked and cold. At 8 oclock in the morning.
Also parking charges at the site are exhorbitant.

2026-08-27 • via Nuitee
C
Chapman • extended_group • pt
9
2026-08-27 • via Nuitee
C
Chris • couple • gb
7
2026-08-26 • via Nuitee
A
Ayisha • family_with_children • gb
1
Unhygienic room with strong urine odour, no cot provided, manager promised full refund but hotel refused — terrible expe
Pros:

Nothing — the room was unclean, unhygienic, and not fit for my family. No cot was provided despite being requested in advance.

Cons:

Checked in at 6pm — the room smelt strongly of urine and was unclean. I requested a cot for my young child in advance but none was provided. I returned at 11pm from a wedding and told the manager I couldn’t stay — but I had my elderly disabled mother and two young children with me, nowhere safe to go at that hour. The duty manager agreed the room was unsuitable and confirmed a full refund in person on 24th Aug — yet the hotel has ignored me and refused to process it. Unhygienic, unprofessional, and unacceptable.

2026-08-26 • via Nuitee
J
Jarvis • couple • gb
2
2026-08-25 • via Nuitee
B
Bisma • family_with_children • gb
1
2026-08-25 • via Nuitee
M
Minette Caressa • couple • gb
10
2026-08-25 • via Nuitee
W
Williams • solo_traveller • gb
6
2026-08-25 • via Nuitee
M
Michael • extended_group • gb
7
2026-08-24 • via Nuitee
P
Paweł Pieczyński • solo_traveller • pl
8
2026-08-24 • via Nuitee
D
Dodi • solo_traveller • gb
10
2026-08-23 • via Nuitee
D
David • solo_traveller • gb
7
Comfortable bed, good staff.
Pros:

Hotel is in a good location, bed was very comfortable.

Cons:

Hotel decor is looking a little tired.

2026-08-22 • via Nuitee