Ramada Encore Leicester City Centre

Hotels
•
Ramada Encore
7.8 (4836 reviews)
86-90 Charles Street , Leicester , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Great central location (close to theatres, restaurants, shops, transport)
Friendly, helpful and supportive staff
Reasonable / affordable price
Some rooms are spacious with large bathrooms and a pleasant lobby
Good transport links and convenient for short stays
Cons:
Inconsistent cleanliness (stains, grout, dust, missed housekeeping)
Noise issues from main road or neighboring rooms
AC or room equipment failures reported (AC, TV, lamps)
Parking is limited or offsite and can be costly
Limited in-room amenities (no USB ports, no fridge) and occasional poor breakfast/restaurant closures

Categories

Cleanliness
6.5
Multiple guests reported issues: stained curtains, grout and bathroom dirt, dusty rooms, missed housekeeping and occasional unpleasant smells — cleanliness is inconsistent.
Service
9
Staff are frequently described as friendly, helpful and supportive; several reviews praise reception and service, with isolated incidents of unanswered calls.
Location
9.2
Consistently praised as central and convenient for theatres, restaurants, shops and transport; a few guests found the hotel hard to spot or had parking access issues, but location itself is a strong positive.
Room Quality
6.5
Mixed reports: some rooms spacious and comfortable, but others note hard mattresses, small beds, broken lamps/hangers, stained or poorly maintained fittings and intermittent AC/TV failures.
Amenities
8.4
Good basic amenities (air conditioning when working, room size, lobby space) but shortcomings noted such as no USB ports, no in-room fridge, parking offsite and occasional restaurant closures.
Value for Money
8.8
Several guests call the hotel affordable and reasonable for location; extra parking charges and cleanliness/room wear reduce perceived value for some but overall seen as good value.
Food and Beverage
6.5
Limited mentions and mixed sentiment: some note poor breakfast and restaurant closures on certain evenings, so F&B is underwhelming overall.
Overall Experience
7.5
Generally positive overall due to excellent location and friendly staff, but offset by recurring cleanliness, noise, parking and occasional room/amenity issues — results in a mixed but acceptable stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:14

Property Description

Convenient Location

Located just a 5-minute walk from Leicester Rail Station and the bustling city centre, Ramada Encore Leicester offers easy access to local attractions and amenities.

Modern Rooms and Dining

Experience comfort and convenience in our well-equipped rooms featuring flat-screen TVs and stylish bathrooms with walk-in showers. Indulge in delicious meals at our bistro restaurant and unwind at the ground-floor bar with a variety of menu options.

Nearby Attractions

Explore the nearby parks, visit the Leicester City Football Club, or catch a flight from the East Midlands Airport, all within easy reach from our hotel.

Book now to enjoy a relaxing stay at Ramada Encore Leicester.

Important information:

Please note that the credit card used for Advance Purchase rates will need to be present upon check-in at the hotel.

Please note that National Car Parks (NCP) has entered administration and will be closing several Leicester locations. The Rutland Centre car park, located next to Ramada Encore Leicester City Centre, will close from Friday, 27 March at 11:59pm.

We understand this may affect your visit. Alternative parking options, including distances and access details, are available below.

For any queries, please contact us at [email protected] or call 0116 366 0150.

We look forward to welcoming you soon!

No. Car Park Name Opening Hours Walking Time

1 Queen Street (LE1 1QW) Open 24 Hours 2 mins

2 Phoenix Square (LE1 1TG) Open 24 Hours 3 mins

3 Dover Street (LE1 6PW) Open 24 Hours 6 mins

4 Leicester Railway Station (LE1 1PG) Open 24 Hours 8 mins

5 Haymarket Parking (LE1 3HR) Open 24 Hours 9 mins

6 Upper Brown Street (LE1 5AG) Mon-Sat: 24 Hours Sun & Bank Holidays: 6am-5pm 9 mins

7 Highcross Rooftop (LE1 4FY) Open 24 Hours 13 mins

8 Highcross John Lewis (LE1 4QJ) Open 24 Hours 13 mins.


Important Parking & Road Closure Notice

Please be advised that Yeoman Street, located at the rear of the hotel, will be closed from 1st September to 4th September due to roadworks being carried out by Leicester City Council.

During this period, on-site hotel parking will not be available.

Guests may still be dropped off and picked up in front of the hotel via Charles Street.

Alternative public parking is available nearby at St George's CAR PARK LTD, located on Queen Street, Leicester, LE1 1QG, approximately a 3-minute walk from the hotel.

We apologise for any inconvenience and thank you for your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.8
Based on 4836 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 6.5
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 6.5
Overall Experience: 7.5
M
Matthew • extended_group • gb
7
Convenient location
Pros:

Convenient location. Great base and price

Cons:

Air conditioning kept turning off so woke in the night really hot. Also there was a lot of noise outside, which we could hear on the 6th floor.

2026-09-12 • via Nuitee
W
Wai Kuen • solo_traveller • gb
6
2026-09-11 • via Nuitee
K
Kerry • solo_traveller • gb
7
It was good, but only had to stay 1 night
Pros:

Central and very close to where I needed to be and get to

Cons:

Rooms very a little bit dated and carpet seems old in places

2026-09-11 • via Nuitee
T
Tina • family_with_children • gb
5
2026-09-10 • via Nuitee
Z
Zephyrine • solo_traveller • je
7
Served its purpose as a quick overnight stop. No services or facilities used.
Pros:

Convenient location. Spacious room. Opening window. Clean and plentiful linen and towels. Decent shower pressure n hot water.

Cons:

A basic sprung mattress that was a bit too soft for me.
All the check in n out emails I received - were they really necessary??

2026-09-10 • via Nuitee
T
Tapiwanashe • couple • gb
10
2026-09-10 • via Nuitee
J
jonathan • couple • gb
8
Pros:

Easy check in , great location in the town centre

Cons:

Everything was good

2026-09-10 • via Nuitee
C
CHRIS • extended_group • gb
10
VERY GOOD .
Pros:

ROOMS WHERE LARGE AND ROOMY WITH GOOD FACILITIES. BREAKFAST WAS OK.

2026-09-09 • via Nuitee
E
Ella • solo_traveller • gb
9
Good
Pros:

I had a good stay here. The room was very spacious, clean and comfortable, with a really comfy bed and a good TV with plenty of programmes to watch. The staff were friendly and welcoming, and the location was great and convenient. I didn’t end up having breakfast, so I can’t comment on that. Overall, I enjoyed my stay and honestly couldn’t find anything I didn’t like. I would stay here again.

2026-09-08 • via Nuitee
M
Muru • couple • in
6
2026-09-08 • via Nuitee
H
Hal • solo_traveller • gb
7
2026-09-07 • via Nuitee
N
Nishant • couple • gb
10
2026-09-07 • via Nuitee
A
Allard • solo_traveller • gb
9
Single night stay
Pros:

Very clean and also efficiently run, adequate rooms, even the standard double is a good size

Cons:

The towels and bedding were adequate but didn't feel luxurious, it is a good value hotel but maybe more generously sized towels and softer pillows might help

2026-09-07 • via Nuitee
J
Jayne Woolley • solo_traveller • gb
8
Overnight stay
Pros:

Location of hotel perfect for a visit to The Curve Theatre.

Cons:

Problem with room key.
Had to move room which impacted my stay.

2026-09-07 • via Nuitee
D
Dwaipayan • family_with_children • gb
10
Excellent
Pros:

location, staff

2026-09-06 • via Nuitee
H
Hariharan • extended_group • ae
8
2026-09-06 • via Nuitee
P
prabhjot • couple • gb
9
2026-09-06 • via Nuitee
A
Anna • solo_traveller • gb
10
2026-09-05 • via Nuitee
T
Tibymon • solo_traveller • gb
7
2026-09-05 • via Nuitee
S
Stephanie • extended_group • gb
8
2026-09-05 • via Nuitee