Hotel Palafox

Hotels
8.6 (5344 reviews)
Calle Marques de Casa Jiménez S/N , Zaragoza , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Cons:
Rude staff response
Inconsistent maintenance

Categories

Cleanliness
8.06
Some guests noted cleanliness but others had issues, particularly with bathroom comforts.
Service
8.93
Most reviews praised the service; however, one guest experienced rude behavior from staff during check-out.
Location
9.07
The location received high praise, with many finding it ideal for city excursions.
Room Quality
8.52
Guests generally found rooms comfortable, though there were concerns about temperature control.
Amenities
8.55
Standard amenities for a 5-star hotel; some comments indicated the need for updates.
Value for Money
8.31
Overall, guests felt the value was appropriate for the quality; some discrepancies noted in amenities expected for a 5-star.
Food and Beverage
8.76
Breakfast variety and quality noted positively; one guest had a billing issue which affected the score.
Overall Experience
8.63
While there were some issues, the overall experience was favorable across most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:50

Property Description

Rooftop Pool with City Views
Hotel Palafox, a short stroll from Zaragoza’s Old Town, boasts a seasonal rooftop pool offering stunning city vistas. Enjoy free Wi-Fi and relax in the elegant, air-conditioned rooms with satellite TV.

Leisure Facilities and Dining
Indulge in the sauna and fitness center at Palafox, where the 24-hour staff is ready to assist with local insights. Delight in traditional Aragonese cuisine at the hotel’s restaurant, complemented by a diverse wine selection.

Convenient Location
Explore Zaragoza easily with El Pilar Basilica just a 15-minute walk away and transportation options to the train and bus station within reach. Unwind in comfort and style at Hotel Palafox.

Book now to experience the perfect blend of luxury and convenience at Hotel Palafox.

Important information:

Hotel Palafox's swimming pool is open during the summer. Please contact the hotel directly for specific opening dates. Contact details can be found on your booking confirmation.

Please note that the parking entrance is in Avenida Cesar Augusto, 14.

Swimming pool will be open from May 28 to October 2.Swimming pool: Closed from Sun, Oct 12, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 23 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5344 reviews
Cleanliness: 8.06
Service: 8.93
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.31
Food and Beverage: 8.76
Overall Experience: 8.63
R
Rober • couple • es
10
2026-05-09 • via Nuitee
A
ALBERT • couple • es
7
Pros:

Ubicación

Cons:

Antiguo

2026-05-09 • via Nuitee
A
Andrea • couple • es
8
2026-05-08 • via Nuitee
J
José • solo_traveller • es
9
Muy buena ubicación y con un parking bueno y con cargador
Pros:

Han hecho reformas en los últimos años así que todas las habitaciones han sido modernizadas

Cons:

Yo creo que en el comedor para el desayuno, hay que colocar mesas para dos al lado de la pared, no en el medio de la sala donde esta la comida y obviamente mucho trajin de gente ni al lado de la entrada con el corriente de frío que entra.. hay que pensar más en los comensales que no estamos en grupo de 4 /6… las veces que he estado, hemos sido más parejas que grupos y todos teniendo que desayunar en las peores mesas con las de 4 vacías y colocadas encontrar la pared ..

2026-05-07 • via Nuitee
P
Peep Kubber • couple • ee
8
Zaragoza old town!
Pros:

Good location! Car parking under hotel!

Cons:

A bit "tired" room and bathroom.

2026-05-07 • via Nuitee
M
Mabel • couple • us
10
2026-05-07 • via Nuitee
M
marta • solo_traveller • es
10
El latir de un corazón maño
Pros:

La humanidad, trato profesional,

2026-05-06 • via Nuitee
L
Linda • couple • es
10
Fantastic location. Parking, staff all fantastic
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
S
Silvio Josué • solo_traveller • es
10
Pros:

El gran servicio que tiene es increíble

2026-05-04 • via Nuitee
I
Irene • extended_group • us
9
2026-05-03 • via Nuitee
D
Danny Navarro • solo_traveller • us
9
Pros:

The location was great. The room was spacious and comfortable.

Cons:

The breakfast buffet could use more fruits and vegetables in their omeletts.

2026-05-03 • via Nuitee
J
José • couple • es
10
2026-05-03 • via Nuitee
P
palacio marin • family_with_children • es
9
Pros:

El desayuno

Cons:

Todo estaba bien

2026-05-03 • via Nuitee
M
Miguel • solo_traveller • es
9
2026-05-02 • via Nuitee
C
Carlos • solo_traveller • es
5
Pros:

La ubicación

Cons:

Se equivocaron con el tipo de habitación que pedimos por Booking

2026-05-02 • via Nuitee
J
JOSÉ MARÍA • solo_traveller • es
9
2026-05-02 • via Nuitee
A
Andrea • couple • de
9
2026-05-02 • via Nuitee
S
Sargis • couple • es
10
2026-05-02 • via Nuitee
G
gimenez llagunes • solo_traveller • es
10
2026-05-02 • via Nuitee
S
Santiago • extended_group • es
10
Relax con encanto
Pros:

Me gusto todo: la ubicación, el combinar con acierto el estilo clásico con lo moderno, la atención recibida, el CONFORT de todo!

Cons:

No hay nada. Todo genial!

2026-05-01 • via Nuitee