Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Excellent breakfast and restaurant
Great location in a lovely neighborhood
Clean rooms with quality linens
Warm, home-like atmosphere and good details (toiletries, bottled water)
Dog friendly
Cons:
Rooms reported as small for the price
Perceived poor value for money / pricey
Occasional noise (renovation) at night reported
Strong corridor scent can be overpowering for some
Missing in-room coffee maker; some lighting/view issues

Categories

Cleanliness
9.6
Multiple reviews praise cleanliness and mention fresh linens and well-kept rooms; a few note a strong corridor scent (mixed), but overall cleanliness is highlighted positively.
Service
10
Consistently excellent comments about staff friendliness, attention and responsiveness (reception, restaurant, housekeeping, special callouts to staff like Augusta); many guests describe warm, attentive service.
Location
9.8
Frequent praise for location — described as very good, well located and in a lovely neighborhood; guests value proximity and setting.
Room Quality
8.4
Rooms are described as comfortable with good bedding by many, but several guests report rooms being small for the price, limited lighting, occasional noise from renovation and missing items (e.g., no coffee maker).
Amenities
9
Good amenities noted (toiletries, bottled water, nice in-room details, dog-friendly policy, pleasant hotel aroma for many) though a few mention the scent being too strong and lack of in-room coffee maker.
Value for Money
8.8
Mixed-to-negative sentiment on price: some guests call the hotel pricey or 'carísimo' for what is offered and note small rooms relative to cost; overall experience often praised but value perception is lower.
Food and Beverage
9.7
Repeated positive mentions of excellent, varied breakfast and a very good restaurant; food and drinks receive strong favorable comments.
Overall Experience
9.9
Overall guest sentiment is highly positive — many guests say it feels like home, a wonderful escape, and highlight warmth, atmosphere and return intent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Accommodations in the Heart of Vitacura

Outdoor Swimming Pool and Gourmet Dining

Indulge in a relaxing stay at Hotel Boutique Bidasoa, where you can unwind by the outdoor swimming pool nestled in lush gardens or dine at the cosy restaurant's terrace. Enjoy a complimentary welcome drink upon arrival, and take advantage of the free WiFi and parking during your stay.

Comfortable Rooms with Modern Amenities

Experience comfort and convenience in our cosy rooms equipped with cable TV, a safety deposit box, air conditioning, and heating. Whether you're here for leisure or business, our rooms provide the perfect retreat after a day of exploring Santiago.

Book your stay at Hotel Boutique Bidasoa today and elevate your Santiago experience with our exceptional hospitality and top-notch amenities.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.4
Based on 2155 reviews
Cleanliness: 9.6
Service: 10
Location: 9.8
Room Quality: 8.4
Amenities: 9
Value for Money: 8.8
Food and Beverage: 9.7
Overall Experience: 9.9
G
Guillermo • family_with_children • cl
9
Muy agradable
Pros:

Desayo muy bueno

2026-10-31 • via Nuitee
C
Carla Pia • family_with_children • cl
9
Nuestra Casa en Santiago☀️
Pros:

Todo...Bidasoa en nuestra casa en Santiago❤️

Cons:

Mas iluminacion en el Baño,.

2026-10-29 • via Nuitee
J
Juan Pablo • couple • cl
10
2026-10-27 • via Nuitee
P
Pascal • family_with_children • cl
10
Pros:

Es un lugar cálido

2026-10-26 • via Nuitee
P
Paulina • solo_traveller • cl
10
Pros:

La ubicación, atmósfera, instalaciones, personal, detalles en la pieza ( por ejemplo, agua, crema corporal, gorro de baño), calidad de sábanas, comodidad y altura de la cama.

2026-10-26 • via Nuitee
J
Javier • solo_traveller • cl
10
2026-10-24 • via Nuitee
J
Javier • solo_traveller • cl
10
2026-10-24 • via Nuitee
C
Camila • couple • cl
10
Dog friendly, beautiful and well located
Pros:

I live the hotel is so beautiful and friendly with dogs. The food is amazing

2026-10-22 • via Nuitee
Y
YOLANDA • solo_traveller • es
10
2026-10-22 • via Nuitee
J
Jorge • family_with_children • cl
10
Estadía en familia
Pros:

Amabilidad y atención. Solicitamos una sopa para mi nieto y fueron muy atentos y rápidos para atender nuestra solicitud

2026-10-21 • via Nuitee
A
Alejandro • couple • cl
8
Pros:

ambiente alegre

Cons:

cabeceras

2026-10-19 • via Nuitee
A
Anthony • solo_traveller • pt
9
2026-10-19 • via Nuitee
D
Diaz • solo_traveller • cl
10
2026-10-19 • via Nuitee
C
Cunha • family_with_children • br
10
2026-10-15 • via Nuitee
N
Nilo • couple • br
10
Hotel único em Santiago, localizado num dos bairros mais lindos que já conheci. Experiência maravilhosa.
Pros:

A simpatia do time, o conforto dos quartos, a beleza do hotel, o sabor surpreendente dos pratos do restaurante.

2026-10-14 • via Nuitee
C
CARLA PiA • family_with_children • cl
9
Calor de Hogar❤️☀️
Pros:

Todo... llegar a Bidasoa es llegar a casa❤️☀️

2026-10-14 • via Nuitee
M
Maria Ines • couple • cl
10
2026-10-13 • via Nuitee
E
Elena • couple • cr
10
2026-10-13 • via Nuitee
L
Linn • couple • us
9
Pros:

Breakfast was excellent

Cons:

The room was small for the price.
The delegation knew nothing about this deal

2026-10-13 • via Nuitee
J
Javier • couple • cl
10
Pros:

La atención del personal. Muy preocupados y amables

2026-10-12 • via Nuitee