Hotel Grand Continental Kuala Terengganu

Hotels
7.6 (2371 reviews)
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8 , Kuala Terengganu , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (assisted with luggage, provided baby cot)
Excellent location — near restaurants, malls; nice drawbridge/sea views
Spacious, comfortable rooms and beds
Breakfast often good, varied and includes local items (e.g., nasi dagang)
Family-friendly (suitable for big families, baby cot available)
Cons:
Poor cleanliness in multiple reports: stained/old linens, dirty towels, moldy anti-slip mat, occasional cockroaches
Hotel and rooms feel old — dated furniture and fixtures
Bathroom/toilet issues: old fittings, slippery floors, anti-slip mat dirty
Parking problems / limited parking
Air-conditioning issues (can't set temperature) and occasionally fuzzy TV
Some noise from nearby band/show

Categories

Cleanliness
5.5
Multiple reviews describe poor hygiene: stained/old sheets and towels, dirty breakfast area, moldy/dirty bath anti-slip mat, occasional cockroaches; cleanliness is a clear weakness.
Service
8.8
Staff consistently reported as friendly and helpful (assisted with luggage, provided free baby cot, praised by several guests); service is a strong point.
Location
8.6
Frequently praised: central/strategic, near restaurants and malls, nice view of the drawbridge and sea; location is a major positive.
Room Quality
7.5
Rooms often described as spacious and comfortable with clean rooms/bathtub, but also mixed comments about old furniture, slippery floors and AC temperature control issues.
Amenities
7
Some amenities work well (bathtub, bathtub clean), but recurring issues include parking shortages, fuzzy TV, old toilet/bathroom fittings and air-conditioning needing upgrade.
Value for Money
7.8
Mixed but slightly positive: several guests say it is good value ('berbaloi'), though some mention price feels high relative to maintenance issues.
Food and Beverage
7.9
Breakfast is frequently praised for variety and taste (including local items like nasi dagang); a few reviews request better choices or note buffet area cleanliness issues.
Overall Experience
7.7
Overall generally positive stays (comfortable beds, good location, friendly staff) but tempered by significant cleanliness and some facility-age problems for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:12

Property Description

Convenient Location
Hotel Grand Continental is a short distance from Batu Buruk Beach and Shahbandar Park, offering easy access to nearby attractions such as China Town and the Floating Mosque.

Value-for-Money Accommodation
Enjoy comfortable rooms equipped with essential amenities like a TV, minibar, and tea/coffee making facilities at an affordable rate.

Exciting Activities
Embark on diving trips, watersports adventures, or simply relax by the outdoor pool overlooking the South China Sea.

To book your stay at Hotel Grand Continental and experience these fantastic amenities, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TGG

Location

Guest Reviews

7.6
Based on 2371 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.6
Room Quality: 7.5
Amenities: 7
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 7.7
J
Jess • couple • my
6
2026-09-19 • via Nuitee
J
Jae • solo_traveller • my
8
Worth to try
Pros:

Good breakfast but besides cereal there were no meal for children such as chicken nuggets, mushroom soup or chicken.. The room is clean altough its quite old, the carpets were slightly dusty. Other than that everything is fine.

2026-09-19 • via Nuitee
Y
YUSRI • solo_traveller • my
5
Pros:

Basically the Location.. Easy to find food

Cons:

The room was not clean. Hskp not doing their daily Work. Have to call them to clean up the room. However due to slow respond, We only request to change towel and replanish mineral Water.

The breakfast Just so.. So...

2026-09-18 • via Nuitee
Z
Zamri • solo_traveller • my
7
Pros:

located in an urban area,making it easy to get around

Cons:

limited parking area

2026-09-18 • via Nuitee
S
Syukriatun • couple • my
6
2026-09-18 • via Nuitee
M
Mohammad Faizul • couple • my
8
Okay
Pros:

The space of room quite huge

Cons:

The air cond can’t control manually.. the bed uncomfortable.. the toilet as well so lame

2026-09-18 • via Nuitee
N
Nurdini • family_with_children • my
8
2026-09-18 • via Nuitee
S
Shahabuddin • couple • my
4
Pros:

Location

Cons:

WC broken
Shower tap broken
Floor not clean at door entrance

2026-09-17 • via Nuitee
M
Marin • couple • ch
7
2026-09-17 • via Nuitee
R
Rashidi • couple • my
7
2026-09-17 • via Nuitee
K
Ku Shafika • family_with_children • my
7
2026-09-17 • via Nuitee
M
MOHD HAFIZUL FIKRI BIN ISMAIL • family_with_children • my
7
Cons:

Limited parking
Breakfast didn’t have many choice

2026-09-16 • via Nuitee
A
Alya • family_with_children • my
9
2026-09-16 • via Nuitee
S
Syed Mohd Mazly • couple • my
10
good
Pros:

all going well

Cons:

need to wait for new towel

2026-09-15 • via Nuitee
H
Hashiza • solo_traveller • my
7
2026-09-15 • via Nuitee
R
Rosemi • family_with_children • my
5
2026-09-14 • via Nuitee
M
Mohd Radzi • couple • my
5
ENVIRONMENT NOT VERY WELL
Pros:

N/A

Cons:

Enviornment

2026-09-14 • via Nuitee
F
Farahiyah • family_with_children • my
4
Okay however not reccomended
Pros:

Stay for 3D2N, on the saturday morning, breakfast is okay, full of food variety, on the sunday morning, breakfast finished early at 9.15 am already no food and no topup

Cons:

facilities especially for the toilet is too small, not family friendly usage, hard for old people to go take a shower as you need to step into bathtub

2026-09-14 • via Nuitee
J
Jun Yong • solo_traveller • my
7
2026-09-13 • via Nuitee
A
ALIYA MAISARAH • solo_traveller • my
9
Opinion and suggestions
Pros:

We get the sea view and to me its very valuable scenery at the night, the amenities very complete.

Cons:

1. The receptionist said for parking we need to first come first serve but if I'm not mistaken during the booking there was a box that i said i need parking. In my opinion, you should reserve for someone who already applied for the parking and there will be no such thing like first come first serve.

2. For breakfast i think you need to use good quality of product since you're 4 star hotel. I'm aware of this because i don't want your reputation going down. Please upgrade the cereal to the good quality because my family members noticed that you used a cheap brand for the cereal

2026-09-13 • via Nuitee