Studio 6 Suites - Richland, MS - Jackson

Hotels
•
SureStay Hotel by Best Western
6.6 (277 reviews)
390 Highway 49 S , Richland , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Pleasant and helpful staff
Good location
Cons:
Dirty rooms and linens
Noise from traffic
Failed amenities

Categories

Cleanliness
6.06
Some guests reported cleanliness issues, including dirty linens and a dirty bathtub.
Service
8.03
Many reviewers noted helpful and pleasant staff interactions.
Location
7.07
Guests appreciated the location, though it was close to a noisy highway.
Room Quality
5.52
Mixed reviews; issues with room condition and furnishings impacted the rating.
Amenities
6.05
Basic amenities provided; some were not properly maintained.
Value for Money
7.51
Reasonably priced for the quality offered, though some felt it was lacking.
Food and Beverage
6.06
Limited breakfast options that did not meet all guests' expectations.
Overall Experience
6.53
Overall, guests had a range of experiences with notable issues, but some positive aspects as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:43

Property Description

Convenient Location and Nearby Attractions
Located off Interstate 20, SureStay Hotel by Best Western Richland offers easy access to Trustman Park and Jackson Convention Center.

Comfortable Guest Rooms and Amenities
All rooms feature a TV, coffee maker, and hair dryer. Some rooms include additional amenities like a desk, refrigerator, microwave, sofa sleeper, and whirlpool.

Relaxing Outdoor Pool and Business Facilities
Guests can unwind in the seasonal outdoor pool or utilize guest laundry services. Business travelers can benefit from the on-site Business Center with copy and fax services.

Book your stay at SureStay Hotel by Best Western Richland for a convenient and comfortable experience near top attractions in Richland, MS.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 277 reviews
Cleanliness: 6.06
Service: 8.03
Location: 7.07
Room Quality: 5.52
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 6.06
Overall Experience: 6.53
S
Serhii • solo_traveller • ua
10
2026-04-09 • via Nuitee
D
David • couple • us
10
Great stay. Will definitely stay there again when in town
Pros:

Every thing

Cons:

N/A

2026-04-06 • via Nuitee
B
Brian • family_with_children • us
8
2026-03-19 • via Nuitee
C
charles • family_with_children • us
10
Pros:

Everything

Cons:

No problems

2026-02-13 • via Nuitee
K
Katie • extended_group • us
10
Comfortable
Pros:

Clean, quiet, comfortable and easy to access

2025-11-04 • via Nuitee
J
Jan • couple • us
3
Very disappointed
Pros:

It was clean

Cons:

Broken/damaged night stand. Most USB ports did not work. Bed was hard. Air conditioner cover was missing and the electric plug had to be taped to the wall.

2025-10-25 • via Nuitee
C
Centille • family_with_children • us
9
Very nice room!
Pros:

The room was a very very nice room. It had two very comfortable beds. They were very clean with nice linens on them. They even had shampoo, conditioner and body wash in the shower and the towels appeared clean and were comfortable. The breakfast was muffins and yogurt and fruit coffee and some juices. Just enough of a snack to get you on the road. The staff were very pleasant, very helpful. And friendly. Once you get in the room it looks like a whole different place like a nice hotel, like a Hampton. Overall. I would highly recommend it. Very nice place at a very good price.

Cons:

It's called a hotel, but it is really a motel, as in, The doors are on the outside edge of the building, so you pull up to your own door (if there's room outside). Was not expecting that but it was fine. It was also very close to the highway so occasionally there were semis that Would go noisily by but for the most part we were not disturbed by noise. Unfortunately we asked for a sofa bed which WAS there but it was old and there were no linens or extra blankets for that-so that was the main downside to this room.

2025-10-25 • via Nuitee
A
Abdullah • solo_traveller • jo
1
Bad
Pros:

Bad

Cons:

Bad

2025-10-18 • via Nuitee
C
Cordova • family_with_children • us
7
2025-10-16 • via Nuitee
D
Damaria • couple • us
8
Our Anniversary
Pros:

Clean room

Cons:

N/A

2025-10-10 • via Nuitee
T
Tyshirra • couple • us
10
2025-10-09 • via Nuitee
T
Tyshirra • family_with_children • us
10
2025-10-09 • via Nuitee
J
John
2
Don't Stay Here
Pros:

Upon entering the room, immediately noticed that the stand between the beds was falling off the wall. There was no TV remote or phone in the room. Upon procuring a TV remote that worked after two trips to the office, it didn't control the DirecTV. There was no weather stripping under the door to the room, so bugs and hot air could creep in the room. The bath tub was dirty and brown. The shower head barely worked. I'd highly recommend that if this is the only hotel with vacancy in Richland, you drive somewhere else.

2025-09-21 • via Nuitee
K
Keith • partner
6
Pros:

Room clean but the room smells old

2025-09-21 • via Nuitee
G
George • partner
6
Pros:

Location location

2025-08-31 • via Nuitee
N
Norman • partner
4
Pros:

the room smelled of smoke. Was not asked what we preferred. I left my pillow in the room when we checked out. I called as soon as I reached my destination. He said he would check the room when the current guests checked out. What I didn’t understand is if the room was cleaned after we checked out why didn’t the cleaning staff notice that my pillow didn’t belong in that room. The person that answered the phone said he would call back. No response.!called again,No response

2025-08-21 • via Nuitee
J
Janice
2
Pros:

Q

2025-08-18 • via Nuitee
A
April
6
Pros:

Food choice was limited and the bed sheets needs washing

2025-08-18 • via Nuitee
E
Erik
10
Pros:

It was excellent and customer service was great

2025-08-17 • via Nuitee
G
Gabriella • family
10
Pros:

It was a wonderful stay all the staff where helpful and kind. The pool was fantastic.

2025-08-15 • via Nuitee