Hotel Napa Valley, an Ascend Collection Hotel

Hotels
•
Ascend Collection
9.1 (445 reviews)
1556 Polk Street , Napa , US
+1 707-257-0476

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Some minor maintenance issues

Categories

Cleanliness
9.09
Room was very clean, warm and inviting.
Service
9.36
Staff were very attentive and helpful.
Location
9.6
The location is perfect, central to everything.
Room Quality
9.05
Loved the comfy, cozy room; charming Victorian architecture.
Amenities
8.88
Great amenities including a jetted tub and charming atmosphere.
Value for Money
8.54
Affordably priced for the quality provided.
Food and Beverage
9.09
Excellent breakfast, charming dining area.
Overall Experience
9.16
A wonderful stay, would definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:34

Property Description

Luxurious Boutique Accommodation
The Hotel Napa Valley, Ascend Hotel Collection offers a charming stay in Downtown Napa, with easy access to numerous wine tasting rooms and local restaurants. Each room boasts a flat-screen HDTV, a cozy fireplace, and spa toiletries for a touch of luxury. Some rooms even come with a spa bath for ultimate relaxation.

Concierge Services and Adventure Planning
Guests can enjoy the convenience of arranging bike, kayak, or car hire right at the hotel reception. The concierge also offers VIP wine tasting trip planning, ensuring a memorable experience in Napa Valley. For outdoor enthusiasts, kayaking on the nearby Napa River is just a short walk away.

Proximity to Attractions and Airports
Conveniently located within walking distance of the Napa Valley Wine Train and the Oxbow Public Market, guests can indulge in local culinary delights. Additionally, the hotel is within a reasonable drive from major airports, making travel hassle-free.

Book your stay at Hotel Napa Valley, Ascend Hotel Collection for a delightful blend of luxury and convenience.

Important information:

Select rooms are pet friendly. Please contact property for pet friendly room availability and nightly pricing.

Please note to specify a ground floor room if needed. There is no bellman or elevator available. Since guests carry their own luggage to their room, it will be easier to have several smaller bags instead of one large one for transportation up and down the stairs. Some ground floor rooms are available at Hotel Napa Valley with a ramp up to the back door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

9.1
Based on 445 reviews
Cleanliness: 9.09
Service: 9.36
Location: 9.6
Room Quality: 9.05
Amenities: 8.88
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 9.16
L
Lewis • couple • gb
8
Pros:

Location, cleanliness, good breakfast

2026-10-23 • via Nuitee
J
Josef • couple • at
4
Für den Preis war das Hotel unterdurchschnittlich
Cons:

Ausstattung der 1930 Jahre

2026-10-22 • via Nuitee
K
Kenneth • couple • us
8
Was an excellent stay
Pros:

Great Breakfast, Room was nostalgic, Staff was prime, excellent Mexican Restaurant walking distance. Worth coming back.

Cons:

Nothing

2026-10-22 • via Nuitee
N
Nic • couple • us
10
Pros:

Adorable place - Dolly was an amazing host

2026-10-21 • via Nuitee
J
Julie • couple • us
9
Delightful & charming old hotel stay.!
Pros:

Excellent & delicious breakfast served each morning & cookies about the main floor for a homey effect.

Cons:

This is a vintage hotel—the rooms are small & there are stairs.

2026-10-15 • via Nuitee
A
Astrid • extended_group • us
10
2026-10-14 • via Nuitee
S
Stephen • couple • us
9
2026-10-12 • via Nuitee
A
Andreia • couple • us
10
Great surprise
Pros:

The room was very spcious - I booked a King size main building room . The breakfast was a very nice surprise! it was freshly cooked for individual plates each morning with 1 protein, fresh fruit and 1 carb. Each day was a different breakfast.

Cons:

I liked everything about the hotel. Plenty of parking, coffee and water available at the front hall, the bedroom was very comfortable, staff was very attentive.

2026-09-14 • via Nuitee
M
Maria C • couple • br
9
2026-09-13 • via Nuitee
A
Anna • couple • us
10
Pros:

Tasty breakfast made to order- big plus

Cons:

Nothing, all was good

2026-09-11 • via Nuitee
G
Geoffrey • couple • us
9
Great getaway hotel that has everything you need to enjoy your stay in Napa.
Pros:

Great facility. Very kind and attentive staff. Perfect location to walk to and from the down town. Brekkie was solid and coffee was always available.

Cons:

I had issues with the wifi on property. I was working remote on my laptop and it needed to be configured so I could use it. The staff immediately put me in touch with the IT team who resolved the issue within 30 minutes.

2026-09-10 • via Nuitee
G
Gheorghe • extended_group • ro
8
2026-09-06 • via Nuitee
D
Daphne • solo_traveller • us
10
2026-09-06 • via Nuitee
A
Ann • couple • us
10
Beautiful boutique Hotel very classy we loved it!
Pros:

It was beautiful. It was beautifully Furnished and a great location. We loved it.

2026-09-04 • via Nuitee
P
Paula • family_with_children • us
9
2026-09-03 • via Nuitee
P
Petrie • solo_traveller • us
10
Pros:

A beautiful antique building 2 blocks from main street. Exceptional value. A very nice well presented breakfast was served in a basement dinning area.

2026-09-01 • via Nuitee
K
Kayla • solo_traveller • us
10
Lovely stay in central Napa
Pros:

Very historical. Huge bathroom. Breakfast was amazing. Great central location

Cons:

Parking was a bit rare on Saturday night

2026-09-01 • via Nuitee
M
Mac • solo_traveller • us
9
2026-08-31 • via Nuitee
D
Dereck • couple • us
10
Impeccable service, stunning atmosphere and outstanding cuisine, every aspect was truly exceptional.
Pros:

From the moment we arrived, this hotel exceeded every expectation. The property itself is absolutely beautiful, but what truly set it apart was the warmth and hospitality we experienced from the very beginning. We arrived well before check-in time, yet the staff welcomed us without hesitation and even allowed us to choose our room with the help of the manager over the phone.

Speaking of the manager, Dolly could not have a more fitting name. She was an absolute delight—kind, genuine, generous, and incredibly knowledgeable. No question went unanswered, and every interaction felt personal and heartfelt. Her passion for hospitality shines through in everything she does.

The breakfasts were nothing short of exceptional. Each morning felt like a special occasion, with delicious food, attentive service, and a dining atmosphere that was both elegant and inviting.

After this experience, I can’t imagine staying anywhere else when visiting Napa. In fact, I learned that Dolly manages another nearby property, and I would gladly stay there as well, knowing the same remarkable standard of service and care would await us.

As if our stay wasn’t already memorable enough, Dolly surprised us with a thoughtful gift in celebration of our 39th wedding anniversary. It was a small gesture that left a lasting impression and made a special milestone even more meaningful.

Thank you, Dolly, for creating such a wonderful experience. You are truly a rare gem, and your kindness and dedication made our stay unforgettable.

Cons:

having to leave too soon :-( would have loved more time to enjoy the wonderful stay!

2026-08-31 • via Nuitee
M
Mascja Wandalina • couple • it
9
2026-08-23 • via Nuitee