Hotel 48LEX New York

Hotels
8.8 (546 reviews)
517 Lexington Avenue , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Hidden charges
Small room sizes
Noisy HVAC

Categories

Cleanliness
8.76
Rooms were very clean, but some issues with small sizes and noisy HVAC.
Service
9.73
Outstanding, friendly, professional, and helpful staff.
Location
9.77
Super convenient and great location.
Room Quality
8.22
Small room sizes, but overall well-maintained.
Amenities
8.25
Lack of sufficient amenities such as a hot tub or pool.
Value for Money
8.21
Hidden charges were disappointing and affect overall value.
Food and Beverage
8.76
Restaurant was good, but breakfast options are overpriced.
Overall Experience
8.73
Good experience overall, but several aspects need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:46

Property Description

Luxurious Apartment-Style Accommodation
Hotel 48LEX New York offers a sophisticated stay in Manhattan with its apartment-style rooms featuring floor-to-ceiling windows, fully-equipped kitchenettes, and 37" flat-screen TVs.

Exclusive Amenities and Services
Guests can enjoy the convenience of an on-site restaurant and bar, along with a second-floor lounge offering complimentary coffee, pastries in the morning, and a wine reception in the evening. The 24-hour front desk and concierge services cater to every need seamlessly.

Prime Location
Situated just 500 meters from Rockefeller Center, with The Museum of Modern Art and Times Square a short distance away, Hotel 48LEX New York provides the perfect base for exploring the vibrant city.

Book now for an unforgettable experience at Hotel 48LEX New York!

Important information:

The mandatory service charge includes the following and is subject to applicable state taxes:
• Cognac Breakfast. $25 value per room. Cognac has a pre-fixed breakfast menu with 11 entree options. The menu is priced at $25 per person. Includes coffee, juice, or tea. Guests are responsible for the tax and auto 20% gratuity.
• Umbrella Usage. All guest rooms have a Hotel 48Lex umbrella to use while staying at the hotel. The guest will be charged $25 if they decide to keep the umbrella.
• Two Bottles of 48Lex water daily. Guest will receive two bottles of water on their bed stand daily. $5.00 per bottle will be charged if additional bottles are requested.
• Fitness Center Access. Includes access to Peloton bikes and Tonal workout machine.
• Shoe Shine Service. Guests would need call the desk for the service. Each room has a shoe bag to request for the service.
• Press Reader. Access more than 7,000 top publications, newspapers and magazines from around the globe.
• Access to Lex Lounge. Self-serve coffee available from 11am to 4pm. Happy Hour Wine service available daily from 5pm to 7pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 70.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 178
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 546 reviews
Cleanliness: 8.76
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
M
Milka couple rs
9
2026-02-13 via Nuitee
K
Karen741113 Business Mexico City, Central Mexico and Gulf Coast
8
First time in NY. Great location, clean room and view, but poor heating and not enough hot water in extreme cold.
Pros:

The location is great. The room and the view were very nice, and the room was very clean. However, the hot water was not very hot, especially since it was very cold outside. The central heating was quite noisy and did not provide enough warmth.

2026-02-11 via Tripadvisor
C
CarlC-DC Solo travel Washington DC, District of Columbia
10
Wonderful!
Pros:

After reading some of the negative reviews, I was a bit hesitant about my reservation. I wasted time with worry as my experience was wonderful from the minute I stepped into Hotel 48LEX. Brady at the front desk checked me in quickly and said my room was available.

My room was quite spacious and very comfortable. The thermostat was set and the room was nice and warm especially since it was extremely cold outside.

This hotel was convenient to where I needed to be, and was also very close to Grand Central Station, which made continuing my trip on Saturday afternoon very easy.

The staff that I encountered over the weekend were quite friendly. Checkout was a breeze. I would gladly stay at Hotel 48LEX again.

2026-02-10 via Tripadvisor
A
Almeida couple br
10
2026-02-08 via Nuitee
P
Phillip couple us
8
2026-01-27 via Nuitee
N
Natalia couple uy
8
Una buena elección , un solo punto a mejorar
Pros:

Ubicación, restaurante, tipología de habitación , que tenga un espacio de kitchenette con microondas es genial

Cons:

La limpieza de la habitación no era buena , debería mejorar eso. Igual lo contemplaron cuando se planteó la situación

2026-01-26 via Nuitee
P
PATRICIA extended_group pe
6
Caro, pero bueno, es Manhattan
Pros:

la ubicación y las vistas

Cons:

la mala atención en recepcion. Algunos recepcionistas si fueron amables, pero otros no. No hay restaurante.

2026-01-26 via Nuitee
שיר couple il
9
Pros:

The staff were great!! So kind and helpful! The room was great.

2026-01-20 via Nuitee
S
Santiago family_with_children co
9
Pros:

Ubicación

Cons:

Nada

2026-01-19 via Nuitee
P
Phan tieu khuyen family_with_children fr
10
Pros:

Le lit était très confortable, la douche était agréable,le bureau était convenient. Le personel était très gentils. Grand merci à monsieur le technicien.

Cons:

Rien. Tout était parfait!

2026-01-19 via Nuitee
J
Jessica solo_traveller br
10
Excelente
Pros:

Quarto super confortável, bela vista e extremamente limpo!

2026-01-19 via Nuitee
T
Talal couple us
4
2026-01-19 via Nuitee
K
KARINA family_with_children ar
9
2026-01-19 via Nuitee
B
Bert couple us
10
2026-01-19 via Nuitee
O
Oscar couple hn
10
2026-01-17 via Nuitee
J
JustinB2638 Business
4
Excellent staff and beautiful rooms, but hindered by major technical issues
Pros:

I have mixed feelings about my stay. On the positive side, the hotel itself is beautiful. The guest rooms are extremely nice, and the snacks and drinks offered in-room were a wonderful bonus. Furthermore, the staff is truly excellent—attentive, professional, and very responsive to every request.

However, several functional issues made the stay difficult, particularly for a business trip. One of the two elevators was down, which was quite frustrating when trying to move through the hotel. We also struggled with the conference rooms; a cooling issue made them extremely hot, forcing us to keep the doors open for airflow. Because the conference area is right next to the social lounge, we had to deal with constant noise. While the staff was very helpful in asking loud guests to quiet down, the combination of the heat and the noise made it a very difficult environment for work.

The biggest hurdle was the internet. While it worked better in the conference area, the Wi-Fi in the guest rooms dropped approximately every 10 minutes. Having to constantly reset the connection and re-register our room number or access code caused extreme delays in getting our work done over the weekend.

While I appreciated the hospitality and the quality of the rooms, the technical and maintenance issues made it nearly impossible to have a productive stay. I would not recommend this hotel until these issues have been resolved.

2026-01-16 via Tripadvisor
D
David couple us
10
2026-01-13 via Nuitee
K
Kierah couple gb
9
We visited to celebrate our birthdays and were well taken care of
Pros:

Beautiful room with a perfect view. 10/10 shower! Location was great for exploring, a short stroll to grand central or other subway connections. Writhing walkable distance to Times Square or 5th ave. Lots of restaurants and bakery’s close by too. Staff were friendly and helpful - available 24/7. The room was cleaned daily, with towels refreshed daily. Premium toiletries provided - a shampoo worth using!

Cons:

My only criticism is some of the furniture or flooring throughout the hotel looked a little worn. A few chips in woodwork ect but a minor detail compared to the great room and service

2026-01-13 via Nuitee
S
SteveF-1950_03 NONE
10
Nice stay, great value
Pros:

Nice, quiet hotel. Great value with New Year's discount rates (thanks Instagram) and a free upgrade to the 22nd floor. Good full breakfast for 2 ($37 with tax & tip). Complimentary wine each late afternoon in a lovely, quiet lounge. No more than a 10 minute walk to Grand Central or the 4/6/E lines.

2026-01-11 via Tripadvisor
R
Richard solo_traveller pr
10
Pros:

Muy bueno y excelente ubicación.

Cons:

Todo estuvo bien.

2026-01-10 via Nuitee