Aloft Zhengzhou Shangjie

Hotels
Aloft
8.4 (33 reviews)
No.101 Zhongxin Road , Zhengzhou , cn

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location is convenient
Spacious rooms
Cons:
Cleanliness issues
Staff communication problems

Categories

Cleanliness
5.81
Hallways stink, carpets heavily stained.
Service
8.28
Service is standard for a hotel of this rating; however, staff communication issues were noted.
Location
9.82
Great location for business travelers and close to amenities.
Room Quality
8.77
Spacious rooms with comfortable beds.
Amenities
8.8
Good amenities including a gym and pool.
Value for Money
8.76
Good price for the quality offered despite some issues.
Food and Beverage
7.81
Dinner was ok and breakfast was basic.
Overall Experience
9.18
Mixed feelings due to cleanliness and service, but location and room quality were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Indulge in Modern Comforts

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or stroll through the serene garden.

Convenient Location: Just a short drive away from popular attractions like Longmen Grottoes and Songshang Shaolin Temple.

Diverse Dining Options: Treat your taste buds to a delightful culinary experience with a variety of Chinese and Western cuisines available.

Ready to experience a blend of comfort and convenience? Book your stay at Aloft Zhengzhou Shangjie today!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGO

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 33 reviews
Cleanliness: 5.81
Service: 8.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.18
A
AZEEZ family_with_children om
8
2026-03-13 via Nuitee
Z
Zhanar couple kg
8
Для тех кто приехал по работе всем рекомендую. 2 этаж бассейн есть с парилкой
Pros:

Цена и место расположение

Cons:

Персонал не очень

2025-12-07 via Nuitee
Z
Zhanar couple kg
8
Если вы приехали купить дробилку камня то это топ место для бронирования
Pros:

Рядом есть мусульманская кухня

Cons:

Персонал не очень

2025-12-07 via Nuitee
2
2bundles Couples Brisbane, Brisbane Region, Queensland
4
Stay somewhere else
Pros:

Marriott should be ashamed of this hotel. Very run down both internally and externally. Feels like a backpacker hostel. Hallways stink, carpets heavily stained.
DO NOT DO LAUNDRY. the form is very misleading. You need to tick the dry cleaning column for regular laundry. We paid 550RMB for a bag.
Dinner was ok. Breakfast was basic.
Bed was comfortable.

2025-10-31 via Tripadvisor
B
Bolatbek extended_group kz
8
2025-10-23 via Nuitee
L
Laura solo_traveller ch
8
Molto carino, spazioso, comodo. Ottima qualità prezzo.
Pros:

La palestra, la stanza grande, i letti comodi, i servizi, la pulizia.

Cons:

Personale non parla inglese, non c’è il ristorante la sera e non hanno saputo dirmi dove era il più vicino (non parlava inglese), è un po’ vecchia la struttura

2025-10-13 via Nuitee
S
Serendipity29 Friends getaway Perth, Greater Perth, Western Australia
6
Weak tea
Pros:

A little improvement with staff speaking small amount English. Tea & coffee in rooms but no sugar or milk. Beds okay, fairly quiet. Located in govt district. Tourist attractions 1.5hrs away. Approx $6.00 Aud by Didi to Shaolin Temple & cable cars. Chinese & Western breakfasts. Restaurants within 1km, locals friendly & helpful.

2025-05-27 via Tripadvisor
D
davidajones111 Family Melbourne, Victoria
6
Calm among the chaos
Pros:

Nice hotel about 45kms out of city. Beds were very comfortable and food acceptable. The indoor swimming pool has been over treated with chlorine.

However the suburb around hotel is calm, safe and with only a few people walking around. Plenty of green spaces among the buildings.

2025-05-20 via Tripadvisor
C
C7964ROkarend Couples Cairns, Cairns Region, Queensland
6
Aloft Hotel Zhengzhou
Pros:

Big hotel. Decor is a bit dated. Carpet could do with a good clean or replacing. Otherwise room was ok. King bed was comfy. Only 2 lifts so be prepared to wait. We found the staff to be friendly. Bar was cheap. Breakfast was the usual mix of Western and Asian with poor quality coffee. We did eat in be restaurant on our first night and it was food. There is an indoor pool and gym.

2025-05-19 via Tripadvisor
H
Hageng review category business travellers id
10
Exceptional
2025-04-29 via Nuitee
G
GregMS57 Couples au
6
3 1/2 stars
Pros:

We spent two nights at this hotel during a tour. It's located 30 minutes from the city by taxi. Although our room was dated, it had the necessary amenities, but the shower needed renovation due to mould. The hotel's restaurant and buffet breakfast were highlights. Nearby were a people's park and numerous dining options, making it suitable for recovery after long tour days. My rating is 3 1/2 stars.

2024-11-15 via Tripadvisor
J
johngL5354QB Friends getaway
2
Don't do it
Pros:

What an absolute dump, room is filthy, minimal facilities, a heater that won't turn off, carpet dirty, stained with cigarette burns, Shower dirty with a build up of soap scum suggest wearing something on your feet if stuck here, toilet dirty. Failed miserably with all the basics

2024-10-24 via Tripadvisor
A
Aussie_Binturong Friends getaway Queensland
10
Comfortable temperature
Pros:

We were happy to finally be in a room that was not stuffy. It was still centrally controlled but it was a little cooler, 20 degrees and there was a window you could open. In the foyer you can buy snacks so you don’t need to walk to the shops/restaurants if you don’t want to.

2024-10-20 via Tripadvisor
S
Skeney57 Couples Sydney, New South Wales
2
Fire Safety Non-Existent
Pros:

What started with a lot of promise at the end was a disgrace of poor management, lack of maintenance & basically a complete lack of concern for the guests! The room presented as big with a large comfy bed and we spent two good nights. A good breakfast was served but again with slow coffee as the machines dictate the speed of service. The beer was a tad pricey at the colourful bar, so a quick trip to the local supermarket quickly cured that problem. The hotel prides itself on being modern, bright colours and even robot delivered room service but they let us down badly with their lack of attention to fire safety! A poor performing lift had a mind of its own and it kept ascending without stopping at ground level and repeated this action several times on one use! So I exited the lift mid height and used the fire stairs. Imagine my horror on reaching the exit to find the door blocked & unable to be opened?? To get out of the building I had to go through the kitchen to get to the lobby. How many hotel fires start in the Kitchen?? A lot I would venture! I raised the issue with the Manager but she didn't appear to be concerned? Thankfully it was a not an emergency as I shudder to think what could of happened to the guests if there had been a fire?? Lift your game Aloft!!

2024-10-09 via Tripadvisor
F
freyjablue Couples
4
Not great.
Pros:

Two things let this hotel down.
1. The room was grubby. Although the bedsheets and sink area were clean, there was built-up soap scum on the bathroom walls and all the painted areas needed a good wipe down.
2. The breakfast was low quality. For example, hot food items were only luke warm.
There are plenty of restaurants around with a selection of local foods as well as massage shops and night markets. The Square next door has dancing in the early evenings and there is a nice park and waterway to walk along behind the hotel.
This was my least preferred hotel, food and city during my visit to China. I don’t see any need to return.

2024-09-16 via Tripadvisor
S
Samit review category business travellers gb
6
Good hotel, but staff need to be more trained.
Pros:

Aloft is an International brand; it delivers the quality of the property and location. Rooms are good size and clean and properly ventilated.

Cons:

As a global brand, it has to be more professional while managing international clients. Please understand that we come from different countries with different languages and cultures. However, the hotel staff members fail to deliver assurance and support.

2024-06-20 via Nuitee
K
kaidia2017 Friends getaway Brisbane, Brisbane Region, Queensland
6
I’m not fussy but…
Pros:

Stayed 2 nights as part of a tour group which included Breakfast. Breakfast was run of the mill standard. Most options were Chinese.

Located about an hour from the train station which is how we arrived.

Room itself was a little grubby. Stains on the walls, shower was a little questionable. Take jandles or flip flops! Towels were changed daily but I don’t think they “cleaned”. Toilet wobbled.

Pump bottles in shower which did not work! A bar of soap on the vanity was the saviour.

Small fridge, jug with black and green tea selection available. Does have an iron but needs a plug adapter to use.

2024-06-14 via Tripadvisor
O
Ochjock Couples Shoalhaven, New South Wales
6
Trust your instincts.
Pros:

If this is a Marriot Benvoy hotel then I will cancel my membership. 2 nights in this hotel, disgusting cold breakfast. No, will not recommend. Not sure how I can make 200 characters without slamming the review. I'm sure there are better places.

2024-05-29 via Tripadvisor
C
Camper41798371885 Business Hong Kong
4
Very poor local hotel
Pros:

The hotel is poor, the location is poor, the staff is poor, and hygiene is poor. The hotel has operated for quite some years you can tell the interior starts to wear off. Honestly this area, city, and province, you can't expect anything exceptional. We are offered breakfast but the food is quite disappointing, nothing but local food. It is not a hotel for international guests but a locally operated hotel. The staff are very poorly trained. No English and the guests there are quite impolite I think the hotel aimed to cater to the local people living around for running a banquet. It is highly not recommended if you are looking for some standard to book in this hotel. We don't have a choice as this is the only hotel close to our customers.

2023-12-07 via Tripadvisor
K
Ka solo traveller sg
10
Exceptional
2023-10-22 via Nuitee