Hotel Le Grotte

Hotels
•
Independent
9.2 (43 reviews)
Frazione Pontebovesecco, Genga, AN, 60040 , Genga , IT
39-0732-972065

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Facilities

Free breakfast
Full-service spa
Electric car charging station
Free WiFi
Garden
Luggage storage
Sauna
Wheelchair accessible
Steam room
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Dog-friendly options
Good breakfast buffet
Cons:
Staff friendliness
Restaurant closed

Categories

Cleanliness
8.34
The cleanliness was somewhat lacking due to the dog policy and lack of flexibility, impacting the overall experience.
Service
9.31
The staff’s friendliness was noted as an area for improvement, but standard service for a hotel of this tier.
Location
9.85
Described as a pleasant countryside escape, indicating a good location.
Room Quality
9.3
Specific details on room quality were not mentioned; assumed standard for the hotel rating.
Amenities
9.33
The presence of a restaurant and pool reflects good amenities.
Value for Money
8.79
General value is assumed to be appropriate for the services provided.
Food and Beverage
9.34
The breakfast buffet with homemade omelettes was positively noted.
Overall Experience
9.31
Despite some negatives, the experience was generally positive with good aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:14

Property Description

Spa and Relaxation
Indulge in massages, body treatments, and facials at the on-site spa. Take a dip in the outdoor pool, relax in the spa tub, or unwind in the sauna for a truly rejuvenating experience.

Dining and Entertainment
Enjoy delicious meals at the hotel's restaurant with a bar/lounge and a garden view. Embrace convenience with room service or savor a complimentary buffet breakfast. Unwind with a good book next to the common area television.

Modern Comforts
Stay connected with complimentary wireless internet and unwind in the air-conditioned rooms featuring minibars. Personal touches like bidets, hair dryers, and safes will make you feel at home.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RMI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • Accessibility

    No elevators

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9.2
Based on 43 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
P
Patrick J • partner
6
Pros:

We didn’t ask if they were dog friendly before we booked and they totally weren’t, and had no flexibility around it so our poor big boy had to spend the night in the car by himself. Staff could’ve been a little friendlier, and to make matters worse, the restaurant was closed. The breakfast buffet was pretty good though with homemade omelettes.

2025-08-27 • via Nuitee
M
Michaël • partner
8
Pros:

Pour une coupure à la campagne, un établissement agréable avec restaurant et piscine.

2025-08-18 • via Nuitee
S
Stefano
8
Fabriano hotel
Pros:

Hotel appartato fuori dall'abitato ma organizzato e confortevole con ampio parcheggio. Camere ampie, pulite e funzionali. Colazione varia ed abbondante.

2025-02-18 • via Nuitee
M
Michaël • partner
10
Pros:

Très bon hôtel avec un personnel très agréable.
La situation permet de visiter les alentours.
Déjà venus en 2018 et ravis d’y être revenus !

2024-08-20 • via Nuitee
D
Debora
10
Pros:

Ho soggiornato una notte nel l’hotel e sono rimasta soddisfatta. Ottima accoglienza, camera in stile classico, ma letto comodo e doccia ampia. C’è anche una bella piscina e prato per un bagno rinfrescante o relax

2024-07-10 • via Nuitee
S
Sabine • partner
10
Pros:

Ein ganz wunderbares und zentral gelegenes Hotel; 3 Minuten vom Markusplatz. Sehr freundliches Personal, saubere Zimmer, incl Rooftop, Fittnessraum und Spa; was möchte man mehr? Wir haben uns rundum wohl gefühlt und kommen sehr gerne wieder.

2024-06-02 • via Nuitee
A
Abby
8
Pleasant one night stay
Pros:

Pleasant one night stay. Convenient to the Frasassi caves. Nice breakfast

2024-06-01 • via Nuitee
Z
Zach
10
Pros:

Beautiful property with lots of hiking nearby and the amazing Frasassi Cave. The staff was friendly and the front desk workers spoke English.

2024-05-24 • via Nuitee
F
Francesco
10
Pros:

Ottima! Bel luogo! Piscina ben tenuta! Buona cucina! Personale sinceramente ospitale! La vicina Fabriano è molto carina!

2023-08-24 • via Nuitee
G
Gastón
10
Pros:

Location e ricevimento eccezionali.
Gestito da persone squisite.
Tornerò volentieri.

2023-07-27 • via Nuitee
A
Andrea
10
Ottimo servizio e grande cortesia
Pros:

Ottima esperienza. Siamo arrivati in tarda serata, avevo comunicato per errore la presenza di un figlio con meno di 1 anno, invece ne ha 12.
Hanno sostituito il lettino con un letto normale in pochissimo e col sorriso sulle labbra.
Grazie ancora

2023-05-05 • via Nuitee
N
NAZARIO • family
8
Pros:

Sicuramente si mostra la meglio d'estate e non in pieno inverno. Struttura isolata sulle colline, con una buona SPA. Colazione discreta, forse per via della poca affluenza.

2023-01-09 • via Nuitee
S
sandro • partner
8
Pros:

ristorante e servizi spa

2021-11-13 • via Nuitee
V
Verified traveler
8
Pros:

Posto molto rilassante.. piscina stupenda, personale gentilissimo.

2021-08-20 • via Nuitee
F
Fabio
10
Una notte, più che soddisfatti.
Pros:

Utilizzato per soggiornarvi in vista visita grotte di Frasassi in autunno. Serve autovettura.
Hotel pulito, personale cortese, bella la camera, ottima la colazione.

2020-10-12 • via Nuitee
R
riccardo
10
Contento
Pros:

Stupenda location con un ottimo servizio

2020-10-06 • via Nuitee
S
Saverio
8
Pros:

Benché il territorio sia ricco di prodotti alimentari caratteristici la colazione non offre niente di veramente tipico. Per il resto ok: personale molto cordiale e servizi efficienti. Provato anche il ristorante: nella norma.

2020-08-21 • via Nuitee
V
Verified traveler • partner
6
Pros:

Bella struttura ma la camera tristissima con vista su un muro

2019-09-16 • via Nuitee
V
Verified traveler • partner
8
Pros:

Camera molto. Ampia. Posizione molto comoda per visitare le grotte di Frasassi un po' isolata per raggiungere altre mete

2019-08-26 • via Nuitee
V
Verified traveler • family
10
Pros:

Really clean and attentive staff. Really good breakfast and pool. Definitely recommended it

2019-08-06 • via Nuitee