Hotel Colonial Ciudad Juarez

Hotels
8.2 (677 reviews)
Abraham Lincoln 1355 , Ciudad Juárez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Dirty bathrooms
Old room quality
Lack of amenities

Categories

Cleanliness
7.59
Mentioned issues with dirty rooms and bathrooms.
Service
9.06
Positive remarks about staff being helpful and attentive.
Location
9.1
Multiple mentions about the great location.
Room Quality
7.05
Criticism regarding old rooms and uncomfortable mattresses.
Amenities
8.08
Some amenities were lacking, including insufficient towels and no minibar.
Value for Money
8.54
Overall value seems fair given the location and service.
Food and Beverage
8.09
No specific feedback, but the absence of coffee service was noted.
Overall Experience
8.06
Mixed feelings due to cleanliness and room condition, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:56

Property Description

Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.

Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.

Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.

Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please consult the hotel for details of the shuttle service timetable.

Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 677 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
J
Jaime • extended_group • mx
9
bueno
Pros:

Tuve problemas para entrar a la habitación debido a que la chapa no tenia pilas y cuando lo detectaron el personal de mantenimiento tardo bastante en ir abrir la puerta de la habitación

2026-03-13 • via Nuitee
C
carrasco • family_with_children • us
10
2026-03-12 • via Nuitee
J
Juan • couple • mx
10
Pros:

Buen servicio

Cons:

No hay cupón restaurante

2026-03-12 • via Nuitee
A
Alejandra • family_with_children • us
9
Nice hotel
Pros:

The grounds are nice and breakfast was good

Cons:

everything was ok!

2026-03-09 • via Nuitee
J
Jaramilu • couple • mx
8
Pros:

Muy confortable, limpio y tranquilo

2026-03-07 • via Nuitee
O
oscar • family_with_children • es
10
Pros:

Gracias por el trato del personal especialmente a Fernando que marco la diferencia,a personas como el hacen que funcionen los negocios

2026-03-06 • via Nuitee
J
johana • family_with_children • mx
9
Pros:

Esta tranquilo y lindo su área de alberca

Cons:

Que no tienen comedor

2026-03-05 • via Nuitee
V
Valencia • solo_traveller • mx
9
Pros:

Buen precio, limpio, a pesar de estar en una arterial de mucho tráfico es muy silencioso
Me gustó su área de albercas, me hubiera gustado estar mas tiempo para usarlas

Cons:

Me gustaría modernizaran los baños, sería aun más cómodo y acogedor

2026-03-04 • via Nuitee
Z
Zepeda • couple • us
1
Llegamos al hotel por que era supuestamente per friendly con una reserva pagada me cobraron 500 pesos por mi perro y in
Pros:

Nada interesante

Cons:

No ponen el precio final en el app al llegar me cobraron 500 pesos por hospedar a mi mascota y 1000 pesos de deposito en efectivo

2026-02-23 • via Nuitee
E
Esau • family_with_children • mx
9
Pros:

La ubicación está ideal

2026-02-22 • via Nuitee
M
Mc Clain • couple • us
10
Pros:

The staff was very helpful. We stayed 3 days and they helped me with the booking app because there was a slight mishap for the first night but they helped me get everything worked out. I would definitely recommend this hotel and everything you need is within a few blocks. Just be careful for the taxi's they are a rip off. Use DIDI for the best price

2026-02-22 • via Nuitee
L
Laura Susana • family_with_children • mx
9
2026-02-10 • via Nuitee
C
Carmen • solo_traveller • co
9
2026-02-09 • via Nuitee
A
Alondra Iturralde • family_with_children • us
8
2026-02-09 • via Nuitee
L
Laura • family_with_children • us
3
2026-01-19 • via Nuitee
R
Rosa Cecilia • family_with_children • mx
6
It was good in general. Comfortable, but there is nothing within walking distance to enjoy.
Pros:

Beds, swimming pool.

Cons:

The restaurants are not very close, there is only one convenience store and you have to cross a busy street to get there. The television was broken and there were only a handful of channels. The batroom floods with the shower water as there is no separation to contain it.

2026-01-19 • via Nuitee
D
David • family_with_children • mx
7
Cons:

La televisión mala calidad

2026-01-19 • via Nuitee
J
Julián • family_with_children • mx
5
Cons:

Pague por un servicio que no se me dio pague hospedaje con desayuno incluido y no se me hizo valido por el precio que pague

2026-01-19 • via Nuitee
A
Aldo • solo_traveller • mx
1
Espantoza
Pros:

Desayuno no nos dieron que no lo incluia la habiatacion y la pisina no la vi en el Hotel

Cons:

la habitacion muy caliente la television muy pequeña no tenia mini bar las camas muy feos el colchon solo 2 toallas para bañar no tenian de manos el piso sucio la puerta se atoraba mucho y se escuchaban muchos ruidos de las otras habiataciones

2026-01-19 • via Nuitee
J
Jose • family_with_children • us
10
Awesome
Pros:

The staff was great and nice

Cons:

No ice machine

2026-01-19 • via Nuitee