Hotel Colonial Ciudad Juarez

Hotels
8.2 (704 reviews)
Abraham Lincoln 1355 , Ciudad Juárez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Dirty bathrooms
Old room quality
Lack of amenities

Categories

Cleanliness
7.59
Mentioned issues with dirty rooms and bathrooms.
Service
9.06
Positive remarks about staff being helpful and attentive.
Location
9.1
Multiple mentions about the great location.
Room Quality
7.05
Criticism regarding old rooms and uncomfortable mattresses.
Amenities
8.08
Some amenities were lacking, including insufficient towels and no minibar.
Value for Money
8.54
Overall value seems fair given the location and service.
Food and Beverage
8.09
No specific feedback, but the absence of coffee service was noted.
Overall Experience
8.06
Mixed feelings due to cleanliness and room condition, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:56

Property Description

Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.

Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.

Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.

Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please consult the hotel for details of the shuttle service timetable.

Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 704 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
J
Juan • solo_traveller • us
10
2026-04-25 • via Nuitee
O
Obdalis • solo_traveller • do
10
La mejor
Pros:

Me encantó regresaría muchas veces ma primero Dios

Cons:

Todo me gustó

2026-04-24 • via Nuitee
S
Samantha • family_with_children • us
10
Staff were great, place was clean, security was a plus love that the hotel was gated and you could not enter unless you
Pros:

I love that the property was closed in , the pool and facilities were both great. Security was also great.

Cons:

Clean well kept.

2026-04-23 • via Nuitee
E
Edgar • couple • mx
8
2026-04-23 • via Nuitee
J
Juan • couple • us
7
Meh
Pros:

The location was very convenient

Cons:

They can maybe self check after the cleaning lady is done so the guest doesn’t find hair dust and dried pee in the bathroom/shower also for the price they are stingy with the towels,no microwave no refrigerator, no ice machine

2026-04-21 • via Nuitee
G
Gonzalez • solo_traveller • mx
9
2026-04-19 • via Nuitee
S
Sindi • solo_traveller • mx
10
Pros:

Área de alberca

Cons:

Nada

2026-04-19 • via Nuitee
C
Cavazos • solo_traveller • mx
10
Pros:

Trato

2026-04-18 • via Nuitee
C
Carmen Jaqueline • couple • mx
10
Pros:

excelente
atencion

2026-04-10 • via Nuitee
B
Banner • family_with_children • mx
10
Pros:

El servicio

Cons:

Nada todo excelente

2026-04-08 • via Nuitee
H
Hugo • couple • mx
7
2026-04-06 • via Nuitee
M
Maria Guadalupe • family_with_children • mx
9
2026-04-03 • via Nuitee
G
Georgina • extended_group • mx
7
🤨
Pros:

Ubicación

Cons:

Las camas muy incómodas

2026-03-27 • via Nuitee
G
gonzalez • couple • mx
10
2026-03-24 • via Nuitee
F
Fabiola • extended_group • us
10
2026-03-23 • via Nuitee
F
Francisco • family_with_children • us
5
Jamás volvería
Pros:

La ubicación es lo único bueno de este lugar

Cons:

Todo se escucha, había gente toda la noche alegando en el patio y toda la mañana desde las 6 am

2026-03-23 • via Nuitee
H
Humberto • solo_traveller • mx
9
Pros:

Excelente trato del personal muy atentos, Buenas instalaciones

2026-03-23 • via Nuitee
F
Francisco Julian • extended_group • us
9
2026-03-21 • via Nuitee
A
Alejandra • couple • us
9
Great overnight stay
Pros:

The hotel is good, in a good location, accepts pets, has a lot of gated parking.

Cons:

Nothing wrong, it works for me.

2026-03-15 • via Nuitee
J
Jaime • extended_group • mx
9
bueno
Pros:

Tuve problemas para entrar a la habitación debido a que la chapa no tenia pilas y cuando lo detectaron el personal de mantenimiento tardo bastante en ir abrir la puerta de la habitación

2026-03-13 • via Nuitee