Hotel Colonial Ciudad Juarez

Hotels
8.2 (775 reviews)
Abraham Lincoln 1355 , Ciudad Juárez , mx
+52 656 613 5050

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Dirty bathrooms
Old room quality
Lack of amenities

Categories

Cleanliness
7.59
Mentioned issues with dirty rooms and bathrooms.
Service
9.06
Positive remarks about staff being helpful and attentive.
Location
9.1
Multiple mentions about the great location.
Room Quality
7.05
Criticism regarding old rooms and uncomfortable mattresses.
Amenities
8.08
Some amenities were lacking, including insufficient towels and no minibar.
Value for Money
8.54
Overall value seems fair given the location and service.
Food and Beverage
8.09
No specific feedback, but the absence of coffee service was noted.
Overall Experience
8.06
Mixed feelings due to cleanliness and room condition, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:56

Property Description

Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.

Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.

Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.

Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please consult the hotel for details of the shuttle service timetable.

Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Location

Guest Reviews

8.2
Based on 775 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
D
dltt • solo_traveller • mx
10
2026-08-26 • via Nuitee
R
Ramon • solo_traveller • us
1
2026-08-26 • via Nuitee
A
Arzue • couple • mx
9
Pros:

En general todo bien

Cons:

Se me desactivo 2 veces en un día la tarjeta tuve que pedir ayuda en lobby, el desayuno muy mal lo

2026-08-26 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-08-24 • via Nuitee
M
Mauricio • solo_traveller • us
8
2026-08-20 • via Nuitee
R
Roberto • solo_traveller • mx
10
2026-08-19 • via Nuitee
M
Martha I Cortes V • solo_traveller • mx
10
2026-08-19 • via Nuitee
M
Minerva • solo_traveller • us
5
2026-08-19 • via Nuitee
O
Obed • solo_traveller • mx
8
Pros:

Instalaciones muy cómodas y limpias

Cons:

La tarjeta de la puerta se desprogramaba constantemente

2026-08-15 • via Nuitee
S
Sandoval • family_with_children • mx
10
2026-08-12 • via Nuitee
A
Abril • family_with_children • mx
8
No de lujo, pero si cómodo
Pros:

El área del alberca muy linda y limpia, incluyendo fachada del hotel, me encantó que está en una zona súper bien ubicada con todo muy cercano,sería perfecto si remodelaran las habitaciones, el guardia de seguridad súper amable y atento (el de la caseta)

Cons:

No me gustaron las habitaciones están un poco antiguas y descuidad parecieran de un motel, al bañarte se salía el agua por todos lados y la televisión muy vieja incluso ni la utilizamos ya que no había nada que ver

2026-08-10 • via Nuitee
M
Mendoza • solo_traveller • mx
5
Cuartos falta mantenimiento
Pros:

Un poco la alberca..

Cons:

Que no tiene aire los baños ni ventilación ni extractor
Que la tv no tiene canales para ver
No tienen baño para servicio de alberca
Clima tarda demasiado en enfriar el cuarto

2026-08-09 • via Nuitee
L
Lopez • solo_traveller • mx
9
2026-08-09 • via Nuitee
E
Esteban • extended_group • mx
8
Agradable para volver a reservar
Pros:

Las camas estaban muy bien para descansar, el clima estaba super excelente la sabanas que tenian guardadas como extra nos ayudo bastante y nos gusto el clima del agua

Cons:

el lavamanos estaba tapado y se llenaba de agua y no se iba pronto, la television no servia el control y es demasiada vieja la pantalla, les sugiero actualizar por unas mas recientes con controles de buena calidad, ademas, me hubiera gustado estar mas cerca de la alberca para disfrutarla mas tiempo y ademas los horarios de la alberca hubiera estado increible que fuera de las 12 pm a 12 am

2026-08-05 • via Nuitee
C
Cortes • family_with_children • us
10
2026-08-04 • via Nuitee
P
pete • solo_traveller • us
10
Pros:

Pool

Cons:

They kept my license and still do also air conditioner needs door key and only 1 key i. Need 2 keys

2026-08-04 • via Nuitee
M
Mariel • solo_traveller • mx
10
2026-07-25 • via Nuitee
O
Olivas • family_with_children • mx
10
2026-07-23 • via Nuitee
D
Duran • solo_traveller • us
10
Pros:

The room was beautiful and clean

Cons:

Everything was nice I don't have any complaints

2026-07-21 • via Nuitee
V
Victor Alejandro • family_with_children • mx
10
2026-07-21 • via Nuitee