Hotel Colonial Ciudad Juarez

Hotels
8.2 (727 reviews)
Abraham Lincoln 1355 , Ciudad Juárez , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Dirty bathrooms
Old room quality
Lack of amenities

Categories

Cleanliness
7.59
Mentioned issues with dirty rooms and bathrooms.
Service
9.06
Positive remarks about staff being helpful and attentive.
Location
9.1
Multiple mentions about the great location.
Room Quality
7.05
Criticism regarding old rooms and uncomfortable mattresses.
Amenities
8.08
Some amenities were lacking, including insufficient towels and no minibar.
Value for Money
8.54
Overall value seems fair given the location and service.
Food and Beverage
8.09
No specific feedback, but the absence of coffee service was noted.
Overall Experience
8.06
Mixed feelings due to cleanliness and room condition, but overall a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:56

Property Description

Convenient Location
Hotel Colonial is ideally situated just a 15-minute drive from the US Consulate, with a complimentary shuttle service to both the airport and consulate. Explore the nearby Chamizal Park and Paso del Norte Cultural Centre.

Comfortable Accommodations
Relax in our soundproofed rooms equipped with Cable TV, work desk, and free local calls. Upgrade to a Junior suite for added convenience with a microwave and mini-fridge.

Business and Leisure Facilities
Take advantage of our business center for work needs and laundry services for a hassle-free stay. Enjoy free Wi-Fi, private parking, and breakfast for 2 guests during your visit.

Book your stay at Hotel Colonial Ciudad Juarez for a convenient and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please consult the hotel for details of the shuttle service timetable.

Please note that the breakfast included rate only offers breakfast for 2 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 727 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
C
Chavez • couple • us
9
2026-07-04 • via Nuitee
F
Flores • solo_traveller • us
1
Cons:

No tenían shampo,ni jabon para el cuerpo , no nos dejaron toallas para el cuerpo, una sabana estaba manchada de sangre, mande mensaje por WhatsApp y no me contestaron la habitación era 245 y nunca recibí ninguna atención pésimo servicio

2026-07-04 • via Nuitee
H
Hugo • family_with_children • us
10
2026-07-03 • via Nuitee
R
Roberto • solo_traveller • mx
7
2026-07-02 • via Nuitee
S
sergio • couple • us
9
2026-07-02 • via Nuitee
S
sergio • couple • us
9
2026-07-02 • via Nuitee
V
Vanessa • family_with_children • mx
9
Pros:

La alberca

Cons:

No hay servicio de alimentos ni hielo...no hay telefono para comunicarte a recepcion

2026-06-30 • via Nuitee
R
R • solo_traveller • mx
10
Pros:

La terraza

Cons:

El guardia era un poco despota y la alberca estaba un poco sucia

2026-06-30 • via Nuitee
S
Sanchez • family_with_children • us
2
Pros:

La alberca

Cons:

Que había cucarachas
La reservación con Booking me decia que incluye desayuno y en el hotel me dijeron que no lo incluia y tube que pagar aparte los desayunós

2026-06-29 • via Nuitee
A
Ascencion • solo_traveller • mx
1
Pros:

La ubicación

Cons:

La limpieza del cuarto había mucho polvo no parecía que hubieran hecho limpieza

2026-06-29 • via Nuitee
P
Puga • solo_traveller • mx
9
Pros:

Él jardín y la alberca

Cons:

No me dieron clave wifi

2026-06-28 • via Nuitee
D
Daneyis • solo_traveller • mx
8
2026-06-26 • via Nuitee
V
Violeta • family_with_children • us
7
2026-06-26 • via Nuitee
W
walvi • solo_traveller • mx
10
Pros:

El personal sumamente amable, felicidades y muy limpio.

Cons:

No me gustó el agua de la alberca no se veía muy limpia.

2026-06-24 • via Nuitee
D
Designs • solo_traveller • mx
8
Pros:

La tranquilidad y el horario amplio de la alberca. Lo fresco de la habitación, perfecto para el calor

2026-06-24 • via Nuitee
P
Paula Yadira • solo_traveller • mx
10
Pros:

Muy bien todo lo malo. Esque la entrada es muy tarde

Cons:

La entrada alas 3 de la tarde

2026-06-23 • via Nuitee
C
Claudia Villa • solo_traveller • mx
8
2026-06-23 • via Nuitee
D
Diana • extended_group • mx
4
Esperaba mas.
Cons:

Estaba sola y no querian permitir que alguien ingresara a ayudarme a recoger mis cosas para hacer check out

2026-06-22 • via Nuitee
E
Ernesto A • couple • us
3
2026-06-20 • via Nuitee
A
Alejandro • solo_traveller • us
9
Pros:

It was clean

Cons:

Nothing

2026-06-15 • via Nuitee