Holiday Inn Express & Suites Donegal by IHG

Hotels
•
Holiday Inn Express
8.8 (469 reviews)
3695 State Route 31 , Donegal , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, named staff and welcoming service
Very clean and well kept
Comfortable beds and spacious rooms
Convenient/ideal location for Laurel Highlands
Good breakfast and great coffee (often)
Pool, jacuzzi and in-room spa tubs
Easy check-in and plenty of parking
Cons:
Inconsistent breakfast stocking; limited hot/vegetarian options and missing utensils
Occasional room issues: empty soap dispenser, centipede reported, TV not working
Fitness room small and lacking equipment/mats
Jacuzzi/whirlpool functionality or temperature issues
Value concerns — some guests found the price high
Serious isolated service failure: double charge and disputed refund/manager refusal

Categories

Cleanliness
9.4
Multiple reviews explicitly praise the hotel as very clean and well kept; a few isolated issues (alive centipede in one room, one brief 'Dirty' mention) slightly reduce a perfect score.
Service
9.3
Staff repeatedly called out by name as welcoming and helpful and several notes of excellent service at breakfast; one serious negative about a disputed charge and manager refusal lowers this slightly.
Location
9
Several guests cite a convenient, ideal location for visiting Laurel Highlands and easy access to activities; a couple mentions of limited nearby restaurants (20-minute drive) modestly temper the score.
Room Quality
9.1
Guests report large, comfortable rooms, good beds, useful room features (blackout shades, luggage racks) and in-room jacuzzis; a few issues (soap dispenser empty, occasional insect, TV not working) prevent a higher rating.
Amenities
8.6
Pool, jacuzzi and spa tub are praised and parking is convenient; fitness room small and lacking mats, some jacuzzi temperature or functionality issues and occasional empty dispensers reduce the score.
Value for Money
7.2
Mixed signals: some guests say they'd stay again for price/proximity, while others found the one-night rate (e.g., $270) and general price level higher than expected, lowering this category.
Food and Beverage
8.3
Breakfast is often described as delicious with good variety and great coffee, but multiple complaints about being understaffed, sparse items at times, no vegetarian/hot options, and missing utensils/packets reduce consistency.
Overall Experience
9.5
Majority of reviews are highly positive about the stay, staff, cleanliness and location, with many guests saying they'd return; isolated serious service/charge and small facility issues keep this from a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Conveniently Located Off the Pennsylvania Turnpike

Daily Continental Breakfast and Indoor Pool

Experience comfort and convenience at Holiday Inn Express & Suites Donegal. Start your day with a delicious continental breakfast and take a refreshing dip in the indoor pool.

Modern Amenities and On-Site Facilities

Each guest room features a 32-inch flat-screen TV, free Wi-Fi, a refrigerator, and a microwave. Stay active at the fitness center or unwind in the hot tub. Need to catch up on work? Utilize the business center with fax services.

Explore Nearby Attractions

Located just 2 miles from Living Treasures Animal Park and a short drive from Fallingwater, designed by a renowned architect.

Book your stay at Holiday Inn Express & Suites Donegal for a memorable and relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBE

Location

Guest Reviews

8.8
Based on 469 reviews
Cleanliness: 9.4
Service: 9.3
Location: 9
Room Quality: 9.1
Amenities: 8.6
Value for Money: 7.2
Food and Beverage: 8.3
Overall Experience: 9.5
D
Denise • extended_group • us
10
2026-11-07 • via Nuitee
M
Melissa • couple • us
10
2026-11-02 • via Nuitee
M
Matt • couple • us
5
Cons:

Hot tub did not bubble & breakfast was kind of sub par during our stay.

2026-10-28 • via Nuitee
C
Carol • family_with_children • us
10
Pros:

Very clean and comfortable

Cons:

We thought the cost for one overnight was expensive at $270.

2026-10-23 • via Nuitee
M
Michele • family_with_children • us
1
Never again
Pros:

Good when there was food to eat

Cons:

Being double charged for the room and manager refused to return my money. Had to file a fraud complaint just to get my 218 bacj

2026-10-23 • via Nuitee
D
Daniel • family_with_children • us
10
Pros:

Large room and bathroom.

2026-10-19 • via Nuitee
B
Brian • couple • us
9
2026-10-19 • via Nuitee
M
Michele • couple • us
10
One of the best places I’ve ever stayed!
Pros:

Love everything about staying here! Stayed here 2 months ago and couldn’t wait to come back! Christine, Debbie, Becca and the breakfast crew, did an amazing job at making us feel welcome! The property is well kept, the room and the bed is super comfortable and clean. The breakfasts are delicious and a nice variety. The location is perfect for access to fishing, fun, and good food!

Cons:

Love everything! No complaints.

2026-10-18 • via Nuitee
W
Willa • family_with_children • us
10
2026-10-15 • via Nuitee
L
Levi • solo_traveller • us
9
2026-10-09 • via Nuitee
M
Matthew • couple • us
10
2026-09-07 • via Nuitee
M
Matthew • couple • us
10
This place was clean and the staff was super nice and friendly. From the moment we walked in to the time we checked out
Pros:

Everything was clean the staff was welcoming and the location was convenient

2026-09-07 • via Nuitee
K
kambiz • family_with_children • us
9
Good location, clean, friendly staff and the pool
Pros:

Nice pool and not far the highway

2026-08-28 • via Nuitee
C
Cheryl • extended_group • us
7
I would stay again because of the price and proximity to where I was visiting.
Pros:

Good variety of food. Coffee was great.

Cons:

There were no knives to cut bagels, sausage, etc. Staff said they were all out. There was a tub of "butter" that everyone used instead of packets of butter.

2026-08-25 • via Nuitee
B
bernard • solo_traveller • us
9
Great for family.
Pros:

The staff was super. They were so nice to my talkative little boy. The breakfast attendant was delightful and helpful.

Cons:

Its too bad there aren't more restaurants nearby. But, a 20 minute drive took us to the adorable Main Street Ligonier.

2026-08-25 • via Nuitee
S
SUSAN • couple • us
9
Excellent choice for a short or long visit in the beautiful Laurel Highlands.
Pros:

Kudos to the Holiday Inn designers...wall hooks, built in luggage rack for 2 suitcases, long counter in bathroom, beautiful blackout shade.

Cons:

Soap dispenser in shower was empty.
Breakfast attendant seemed to have trouble keeping the breakfast bar stocked.

2026-08-24 • via Nuitee
R
ROSA • solo_traveller • es
7
2026-08-24 • via Nuitee
A
Alexis • couple • us
6
Pros:

They had a spa tub in our room

Cons:

The next morning we found an alive centipede

2026-08-21 • via Nuitee
M
Michele • couple • us
10
Could not have asked for a better stay!
Pros:

The staff was so welcoming and friendly! Christine, Deb, Wendy and Tamara were wonderful! The hotel is very clean and comfortable! The breakfasts were delicious! The location is ideal for visiting the Laurel Highlands!

Cons:

Loved everything!

2026-08-15 • via Nuitee
J
John • family_with_children • us
8
Pros:

The place was clean. The facility was nice.

Cons:

The price was higher then I would have liked.

2026-08-12 • via Nuitee