Holiday Inn Express - Cortland by IHG

Hotels
Holiday Inn Express
8.6 (374 reviews)
4 1/2 Locust Avenue , Cortland , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean
Great location
Cons:
Pool cleanliness
Fire alarm incident

Categories

Cleanliness
8.34
Clean room, friendly staff; some comments about the pool cleanliness.
Service
9.01
Excellent customer service, staff very welcoming and helpful.
Location
8.75
Great location with many nearby restaurants.
Room Quality
8.5
Newly renovated rooms and comfortable beds.
Amenities
8.53
Good amenities generally provided.
Value for Money
8.49
Moderate priced hotel with good offerings.
Food and Beverage
8.54
Good breakfast options, warm and freshly made.
Overall Experience
8.61
Overall a solid experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:05

Property Description

Convenient Location
Situated just off Interstate 81 and a short 5-minute drive from downtown Cortland, Holiday Inn Express – Cortland offers easy access to the city's attractions and businesses.

Modern Amenities
Each contemporary room is equipped with a flat-screen TV, iPod docking station, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Leisure and Business Facilities
Guests can enjoy the indoor pool, fitness room, and business center during their stay. Additionally, the hotel provides convenient services like a launderette and dry cleaning.

Experience comfort and convenience at Holiday Inn Express – Cortland. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 374 reviews
Cleanliness: 8.34
Service: 9.01
Location: 8.75
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
L
Lundquist solo_traveller us
3
Pros:

The staff were helpful and kind.

Cons:

The bed was very uncomfortable. It felt like a rock was under my hips all night. Also I'm a custodian at a college so I notice things that no one else would care about like stains mold cobwebs dust. But nothing major like trash of dirty bedding.

2026-08-21 via Nuitee
G
Gary couple us
7
Ok
Pros:

Ok

Cons:

AC was very loud, made it hard to sleep.

2026-08-16 via Nuitee
K
Katie couple us
10
2026-08-03 via Nuitee
K
Kim solo_traveller us
10
Wonderful
Pros:

Clean

Cons:

Shower floor was very slippery

2026-07-20 via Nuitee
L
Lawrence solo_traveller us
8
Cons:

The bathtub needs non-slip strips added to its floor. Currently a danger as it is.

2026-07-19 via Nuitee
P
Pablo family_with_children us
10
Very convenient for my sons baseball tournament in lumber yard
Pros:

It was convenient and the staff was super friendly

Cons:

No complaints

2026-07-18 via Nuitee
C
Cynthia couple us
7
2026-07-18 via Nuitee
L
Laurie couple us
7
Comfortable
Pros:

It was quiet, after a few things were worked out it was great

Cons:

There were a pair of panties stuck up inside of our lamp that hung over the settee, no toilet paper in room

2026-07-16 via Nuitee
S
Steve solo_traveller us
10
2026-07-12 via Nuitee
B
Barker couple us
8
2026-07-10 via Nuitee
C
Corey solo_traveller pr
9
It was a surprisingly great stay
Pros:

The breakfast was very good, varied and tasty. I enjoyed the young man who was bustling aroung the breakfast on the first of my two nights gthere, He greeted everyone, asked about the experience, helped me to find hot water for my oatmeal. Just generally much more attentive than the usual breakfast attendent.

Cons:

You could add a vegan milk for the coffee and cereal.

2026-07-07 via Nuitee
A
Amy solo_traveller us
10
My stay in cortland ny
Pros:

We enjoyed everything about our stay. The hotel was very nice, check in went smoothly, showers were hot, room was big and spacious. Pool was nice except for the 3 foot depth. Breakfast was delicious.

Cons:

Ran out of body soap but that was to be expected. The pool being 3 foot depth. We figured it was made for little kids.

2026-07-05 via Nuitee
J
Jacqueline solo_traveller us
5
2026-07-05 via Nuitee
P
Priscila solo_traveller us
9
2026-06-30 via Nuitee
C
Chris couple us
8
Good location, nice staff, and a pleasant place to stay.
Pros:

Solid hotel - safe, clean, and convenient. It's an Express location, so not many frills but everything was fine.

Cons:

Nothing important.

2026-06-28 via Nuitee
A
Abby solo_traveller il
7
2026-06-27 via Nuitee
S
Smith solo_traveller us
10
2026-06-10 via Nuitee
K
Kathleen couple us
8
2026-06-03 via Nuitee
R
Rajesh couple in
9
Comfortable stay but a bit expensive possibly due to the graduation ceremony in Cornell. Otherwise all went well okay.
Pros:

The room size and facilities in the room.

Cons:

Less options in breakfast

2026-05-26 via Nuitee
S
Serrano family_with_children us
10
2026-05-25 via Nuitee