Holiday Inn Express Heber Springs by IHG

Hotels
Holiday Inn Express
9.2 (135 reviews)
1350 Southridge Pkwy, Heber Springs, Arkansas, 72543 , Heber Springs , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Fitness facilities
Gift shops or newsstand
Free breakfast
Safe-deposit box at front desk
Smoke-free property
24-hour business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good variety of breakfast
Cons:
Poor room cleaning service
Rude manager experience

Categories

Cleanliness
8.34
Some mixed sentiments; cleaning delays were mentioned.
Service
9.31
Overall positive feedback about staff friendliness and helpfulness.
Location
9.35
Convenient location close to town, valued by guests.
Room Quality
9.3
Positive remarks about room comfort and size.
Amenities
9.33
Guests enjoyed the amenities like the pool and breakfast.
Value for Money
9.29
Generally perceived as good value by guests.
Food and Beverage
9.34
Breakfast received high praise for quality and variety.
Overall Experience
9.31
Most guests had a memorable and pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:09

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center to relax and stay active during your stay.

Complimentary Breakfast
Start your day right with a delicious buffet breakfast served daily.

Convenient Location
Explore nearby attractions such as Little Red River and Greers Ferry Lake within a short drive.

Contact us now to book your stay at Holiday Inn Express Heber Springs and make the most of your visit to Heber Springs.

Important information:

  • Pool access available from 8 AM to 11 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 135 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
D
D
10
Great place to stay
Pros:

Fantastic place to stay. Very clean, very friendly staff, very secure feeling. After staying at all the other places in town, this is the place to be. Thanks

2025-10-12 via Nuitee
T
Thomas family
10
Pros:

Everything was lovely!

2025-10-12 via Nuitee
W
William
10
Pros:

The breakfast was very good and fresh, nice variety. Parking was nice and clean.

2025-09-28 via Nuitee
J
Joseph partner
10
Pros:

This property was excellent especially from the friendliness of the staff

2025-09-22 via Nuitee
K
Kelly
10
Excellent
Pros:

Cozy and quiet.

2025-09-21 via Nuitee
A
Amanda
10
Pros:

Always have great experiences here.

2025-09-04 via Nuitee
D
DAWN friends
10
Pros:

Great property in Heber Springs. The staff is fantastic especially Dawna. They always welcome our group in a friendly fantastic way. Love returning to the property!

2025-09-02 via Nuitee
L
Louise
6
i’ve had better
Pros:

We were disappointed that on the 1st day of our stay, no one cleaned our room, make the bed or even bother to give us fresh towels. I had to go to the desk to request more towels & request that the room be cleaned. During the remaining stay, “cleaning” consisted of: the bed was made ( but sheets not changed) trash was emptied & we got clean towels. Not the Holiday Inn experience I remember from previous stays.

2025-09-01 via Nuitee
E
Emily
10
Loved!
Pros:

This was a beautiful hotel! Clean, quiet, friendly staff, and great breakfast!
We have 2 small ones and it was extremely accommodating to them, as well as good breakfast for them!
The beds were comfortable as well and clean! Would stay again!

2025-08-17 via Nuitee
K
Katie
10
1 night Heber Springs stay
Pros:

1 night stay at Heber Springs. Room was very nice. Beds very comfy. Size nice for a family of 4. Bathroom large and lots of counter space. Nice sitting area in room as well. Pool was great, on the smaller size but perfect to relax by.

2025-08-09 via Nuitee
W
William
6
Pros:

I had paid Expedia for 4 rooms. We were only able to get 3 rooms. Then I was told I would have to get a refund from Expedia. So now I will have to jump through hoops to get a refund.

2025-08-03 via Nuitee
S
Staci
4
Needs new Management!!!!!
Pros:

Manager was very rude!! I booked 2 night stay and second night we came back from eating and we were locked out of our room. Went to front desk and asked why we were locked out . I showed her that i had payed for 2 nights. She never could figure it out but finally gave me keys to my room. When we’re leaving the next morning she then could find my receipt. Manager came out and was rude like we had done something wrong. Told the other girls she would have to straighten it out. Very unprofessional! Never apologized or nothing. Do better Holiday Inn, Heber Springs , Arkansas!!!

2025-08-01 via Nuitee
T
Timmy partner
10
Pros:

It was quiet and the staff was super helpful. Close to the town.

2025-07-31 via Nuitee
J
Julia
10
Pros:

The hotel was very nice and absolutely the best staff i have seen in along time . ABSOLUTELY VERY CLEAN and the breakfast was top notch

2025-07-28 via Nuitee
B
Bradley
10
Pros:

The staff was extremely helpful

2025-07-26 via Nuitee
J
Jennifer
10
Pros:

The staff were awesome the borrowing library and fresh cookies were a nice touch.

2025-07-25 via Nuitee
T
Tammy family
10
Pros:

Great staff. Front desk and breakfast lady.

2025-07-21 via Nuitee
F
Francis Joseph
8
Pros:

The hotel is very clean and very comfortable. The staff is very friendly .

2025-07-20 via Nuitee
J
Joshua family
8
Pros:

Quick and easy check in

2025-07-15 via Nuitee
L
Linda
10
Pros:

Very nice, clean, good breakfast, great service.

2025-07-13 via Nuitee