Eurostars Gran Via

Hotels
Eurostars Hotels
8.6 (2302 reviews)
Gran Vía de Colón, 20 , Granada , es

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated room conditions
Breakfast quality
Price-value ratio concerns

Categories

Cleanliness
8.54
Cleanliness was generally praised, though some guests noted issues with room odors and outdated conditions.
Service
9.51
Service was frequently highlighted as friendly, warm, and helpful.
Location
9.35
The location was described as spectacular and ideal for accessing local attractions.
Room Quality
8.1
Rooms were noted as spacious but reported as outdated with some maintenance issues.
Amenities
7.83
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.29
Value for money was critiqued, with some guests feeling it did not meet 5-star expectations.
Food and Beverage
7.84
Food options, especially breakfast, received negative feedback regarding quality and variety.
Overall Experience
9.31
Overall experiences were largely positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Spa Area
Indulge in relaxation at the spa area offering a Turkish bath, massage rooms, and a variety of treatments.

Stunning Rooftop Terrace
Enjoy breathtaking views of the city, including the iconic Alhambra, Cathedral, and Sierra Nevada, from the hotel's rooftop terrace.

Central Location
Conveniently situated on Gran Via de Colon, in the heart of Granada, with major attractions like the Granada Cathedral and Albaicin just a short walk away.

Experience the epitome of luxury and convenience at Eurostars Gran Via. Book now for an unforgettable stay.

Important information:

Please note that when booking 3 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2302 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.35
Room Quality: 8.1
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.31
J
Juan Jose couple cl
6
Muy bien ubicado
Pros:

La ubicación es espectacular y el desayuno también.

Cons:

La habitación un poco vieja, descuidada, la TV antigua, el baño mal logrado... Necesita mejoras.

2026-05-08 via Nuitee
I
Ibrahim solo_traveller de
8
2026-05-08 via Nuitee
A
Ali couple ae
10
Very good Hotel
Pros:

Location

Cons:

Excellent service

2026-05-07 via Nuitee
S
Sergio couple cl
8
Pros:

Ubicación y atención del personal

Cons:

Un poco viejo las instalaciones en general excepto el baño

2026-05-03 via Nuitee
Y
Youssef extended_group ma
9
2026-05-02 via Nuitee
M
Michel couple nl
7
PRIMA
Pros:

LOCATIE

Cons:

WELLNESS

2026-04-30 via Nuitee
H
Hassani solo_traveller iq
9
2026-04-30 via Nuitee
D
Derya couple tr
10
2026-04-28 via Nuitee
R
ROBERT couple gb
8
Modern hotel ideally placed for walking to all the major sites.
Pros:

Great location within walking distance to all major sites. The cathedral is only five minutes walk away; the old town even closer. Reception staff professional, friendly and always willing to help. Good views from the rooftop bar (though that can get busy!)

Cons:

Two things…
Our room - a deluxe that we’d paid extra for - was noisy. I think this was due to older or inadequate secondary glazing. The hotel staff were accommodating in moving us to a different room after the first night (where the secondary glazing did work!)
The breakfast was good but the service there not so good. For example, on two separate occasions I had the eggs made to order: these took longer than expected and were undercooked. When I asked for them to be cooked more I was told I’d have to wait until other guests’ orders had been filled!

2026-04-26 via Nuitee
T
Tommaso extended_group it
9
2026-04-25 via Nuitee
M
Margaret couple au
7
Pleasant stay , definitely made better by extremely helpful staff at reception area.
Pros:

Good location, clean and staff are friendly.

Cons:

Rooms are dark and quite dated

2026-04-24 via Nuitee
G
Glafira couple es
7
2026-04-24 via Nuitee
E
Elizabeth couple gb
6
Not if you like a clean fresh modern room
Pros:

The location.

Cons:

The buffer breakfast was good. Eggs were offered to order but we were told they were too busy to warm the raw eggs that were delivered. There were possibly eight people in the restaurant. We gave up

The roof top bar - too small and cramped

The room - not clean, not modern, smelled of cigarette smoke, awful bathroom layout. Old fitments in the bathroom.

The carpets in the hallways and bedrooms disgusting. Smelly, dirty and stained. Awful

2026-04-22 via Nuitee
S
Sabrina extended_group fr
9
Excellent rapport qualité prix
Pros:

Emplacement exceptionnel

2026-04-22 via Nuitee
D
Desirée solo_traveller es
9
2026-04-22 via Nuitee
S
Simona extended_group it
8
Breve ma intenso! Con una bella colazione che ti aiuta ad affrontare la giornata!!
Pros:

tutto molto comodo e pulito. colazione molto buona con vasta scelta di prodotti salati e dolci unitamente ai prodotti tipici del luogo. Purtroppo non ho amato il lavabo nella stanza e il bagno suddiviso in vasca/doccia e water. Scomodo per chi come noi alloggiava in 3 persone. Tutto il resto è stato molto curato, carine anche le caramelle all'ingresso. Personale molto gentile e disponibile.

Cons:

La nostra camera aveva il lavabo nella stanza. Questo non ci è piaciuto. Il bagno era suddiviso in una zona con la vasca e la doccia ed una zona con il water. Non ho trovato questa soluzione pratica e particolarmente comoda. Il lavabo, per una questione di privacy, secondo me, deve stare all'interno del bagno.

2026-04-21 via Nuitee
L
Linda couple im
9
2026-04-20 via Nuitee
L
LUSHANI couple gb
10
Really great
Pros:

Staff were amazing and the location was brilliant - great hotel - really good stay - will definitely recommend

Cons:

Not enough tea and coffee pods

2026-04-20 via Nuitee
K
Kuldeep extended_group gb
10
Great location, comfortable stay and exceptional staff
Pros:

Great location for parking, sights and restaurants. Staff were very helpful with bookings for restaurants and shows. They organised it for us.

2026-04-17 via Nuitee
J
Judi extended_group us
10
2026-04-17 via Nuitee