Eurostars Gran Via

Hotels
•
Eurostars Hotels
8.6 (2326 reviews)
Gran Vía de Colón, 20 , Granada , es

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated room conditions
Breakfast quality
Price-value ratio concerns

Categories

Cleanliness
8.54
Cleanliness was generally praised, though some guests noted issues with room odors and outdated conditions.
Service
9.51
Service was frequently highlighted as friendly, warm, and helpful.
Location
9.35
The location was described as spectacular and ideal for accessing local attractions.
Room Quality
8.1
Rooms were noted as spacious but reported as outdated with some maintenance issues.
Amenities
7.83
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.29
Value for money was critiqued, with some guests feeling it did not meet 5-star expectations.
Food and Beverage
7.84
Food options, especially breakfast, received negative feedback regarding quality and variety.
Overall Experience
9.31
Overall experiences were largely positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Spa Area
Indulge in relaxation at the spa area offering a Turkish bath, massage rooms, and a variety of treatments.

Stunning Rooftop Terrace
Enjoy breathtaking views of the city, including the iconic Alhambra, Cathedral, and Sierra Nevada, from the hotel's rooftop terrace.

Central Location
Conveniently situated on Gran Via de Colon, in the heart of Granada, with major attractions like the Granada Cathedral and Albaicin just a short walk away.

Experience the epitome of luxury and convenience at Eurostars Gran Via. Book now for an unforgettable stay.

Important information:

Please note that when booking 3 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2326 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.35
Room Quality: 8.1
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.31
T
Teri • couple • us
7
The staff was great amd the hotel was clean but the hotel amenities need work.
Pros:

The location was perfect; it was close to
attractions, restaurants, tavernas, and shops. The staff was great; super friendly and helpful when we needed recommendations.

Cons:

The rooftop bar closed early. After exploring all day we would have liked to have a glass of wine on the terrace, but it was never open. I’m not sure what time they close but we were back at the hotel by 9:00pm and it was already closed. The shower door also had a gap and leaked a lot of water on the marble floor which made it slick and dangerous. We had to put a towel on the floor when taking a shower. Lastly, there was no full length mirror.
This is a small thing that the hotel could provide. We had a Junior Suite so I would have expected a mirror.

2026-05-30 • via Nuitee
V
Viviana • couple • mo
7
Good location. Getting out dates and not as modern as the pictures showed.
Pros:

The bed was comfortable and it is a great location close to everything! We took a taxi from the airport and to the Alhambra and they were both about 7 EUR everywhere else we could walk.

Cons:

Staff could have been more professional and helpful. We asked for more water and they said it was just 1 bottle for the whole stay and we could use tap water. In general they were not very courteous. Shower was kind of small but clean and served it purpose.

2026-05-29 • via Nuitee
J
Junko • couple • jp
6
2026-05-28 • via Nuitee
H
Harriet • couple • in
10
2026-05-28 • via Nuitee
E
EIICHI • solo_traveller • jp
7
Pros:

バスタブがあり、リラックスすることができました。

2026-05-28 • via Nuitee
C
Christoph • couple • de
8
2026-05-27 • via Nuitee
B
Barry • solo_traveller • gb
10
Great location
Pros:

Absolutely loved the roof top bar and the barman was extremely friendly. Room was very clean and housekeeping was excellent

Cons:

It was very noisy outside in the evening but I think that's just how Granada is so not an issue of the hotel

2026-05-25 • via Nuitee
M
Marcelo • solo_traveller • ad
8
Regular
Pros:

Ubicacion
Limpieza

Cons:

El personal de mantenimiento muy mal educado

2026-05-25 • via Nuitee
S
Serra Nicolau • couple • es
9
2026-05-25 • via Nuitee
M
MICHAEL • couple • fr
7
Overall, we enjoyed our stay but the grading of the hotel was exaggerated.
Pros:

Very good reception staff and excellent advice from them.

Cons:

Listed as 5 star - it was not!

2026-05-24 • via Nuitee
S
Simon • couple • gb
9
Very comfortable stay room was nice and quiet good location for walking and seeing the city
Pros:

Good location for Alhambra cathedral etc
Helpful staff good breakfast

Cons:

The roof top bar was lovely with great views but unfortunately it is not always open

2026-05-24 • via Nuitee
A
Abdulrahman • extended_group • kw
8
Cons:

الاثاث قديم

2026-05-24 • via Nuitee
أبوطالب • couple • sa
10
Pros:

رائع

2026-05-22 • via Nuitee
R
Robert • couple • gb
9
Pros:

Superb location

Cons:

Buffet - breakfast choices limited

2026-05-22 • via Nuitee
A
ahmet • solo_traveller • tr
10
2026-05-21 • via Nuitee
G
Graciela Gladys • solo_traveller • ar
10
Pros:

Es muy moderno y acogedor, excelente ubicación.

Cons:

Todo excelente.

2026-05-19 • via Nuitee
M
María Dolores • solo_traveller • es
9
Pros:

La situación y el silencio

Cons:

Nada

2026-05-19 • via Nuitee
A
Abdullah • solo_traveller • sa
10
Pros:

Everything

2026-05-18 • via Nuitee
E
Elizabeth • couple • us
10
2026-05-18 • via Nuitee
J
Juan Carlos • couple • nl
6
Pros:

Location

Cons:

Facilities are outdated. It need a renovation asap. The toilet is arranged in a very uncomfortable way.

2026-05-17 • via Nuitee