Eurostars Gran Via

Hotels
•
Eurostars Hotels
8.6 (2199 reviews)
Gran Vía de Colón, 20 , Granada , es

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Outdated room conditions
Breakfast quality
Price-value ratio concerns

Categories

Cleanliness
8.54
Cleanliness was generally praised, though some guests noted issues with room odors and outdated conditions.
Service
9.51
Service was frequently highlighted as friendly, warm, and helpful.
Location
9.35
The location was described as spectacular and ideal for accessing local attractions.
Room Quality
8.1
Rooms were noted as spacious but reported as outdated with some maintenance issues.
Amenities
7.83
Amenities like breakfast received mixed reviews; some guests found them lacking.
Value for Money
8.29
Value for money was critiqued, with some guests feeling it did not meet 5-star expectations.
Food and Beverage
7.84
Food options, especially breakfast, received negative feedback regarding quality and variety.
Overall Experience
9.31
Overall experiences were largely positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:04

Property Description

Luxurious Spa Area
Indulge in relaxation at the spa area offering a Turkish bath, massage rooms, and a variety of treatments.

Stunning Rooftop Terrace
Enjoy breathtaking views of the city, including the iconic Alhambra, Cathedral, and Sierra Nevada, from the hotel's rooftop terrace.

Central Location
Conveniently situated on Gran Via de Colon, in the heart of Granada, with major attractions like the Granada Cathedral and Albaicin just a short walk away.

Experience the epitome of luxury and convenience at Eurostars Gran Via. Book now for an unforgettable stay.

Important information:

Please note that when booking 3 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2199 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.35
Room Quality: 8.1
Amenities: 7.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.31
S
Syed • family_with_children • ca
9
Pros:

The room and facilities were excellent.
The location was very good, close to everything.

2026-02-13 • via Nuitee
T
Tamara • couple • es
9
Buena experiencia
Pros:

La ubicación perfecta.

2026-02-12 • via Nuitee
M
Mohamed • family_with_children • eg
7
Pros:

The standout feature is definitely the convenience. Being situated right at the center means you are within walking distance of all the major sightseeing spots, monuments, and local attractions.

Cons:

It had a bad smell .. might be due to the recent rains

2026-02-09 • via Nuitee
D
Dominic • solo_traveller • ch
8
Pros:

Es war eigentlich eine Fehlbuchung durch ein Fehler meinerseits... ich habe das Hotel verwechselt.
Dennoch war ich sehr überascht und fand die Zimmer zwar in die Jahre gekommen (Teppichboden) aber funktional und sauber. Die Lage ist ferfekt, wenn man gut isolierte Fenster hat und die Rooftopbar ist zwar auch etwas in die Jahre gekommen aber sehr nett für ein Sundowner. Das Restaurant ist gut.

Cons:

Zimmer etwas in die Jahre gekommen

2026-02-09 • via Nuitee
M
MIGUEL ANGEL • couple • es
10
2026-02-09 • via Nuitee
M
Miguel Angel • family_with_children • es
9
2026-01-29 • via Nuitee
M
Mireia • couple • es
5
Es un hotel de 4 estrellas,no 5 ,particularmente no volvere
Pros:

Desayuno bueno, poca cantidad pero buena calidad

Cons:

Habitacion nada insonorizada,se oia todo el ruido de la calle,demasiados cristales de separación en baños

2026-01-28 • via Nuitee
N
Nicolás • family_with_children • co
8
2026-01-28 • via Nuitee
C
Covadonga • couple • es
8
2026-01-27 • via Nuitee
A
Amalia Fernanda • family_with_children • co
10
Pros:

I loved the place, the hotel was very nice and the staff were very friendly. I highly recommend it and its location is perfect.

2026-01-27 • via Nuitee
K
Klein • family_with_children • es
9
Pros:

Roof top,chambre

Cons:

Salle de bain,le mitigeur eau froide/ eau chaude

2026-01-25 • via Nuitee
M
MANUEL • couple • es
8
2026-01-25 • via Nuitee
F
foofoo • extended_group • kw
8
الاقامه كانت حيده الى حد ما
Pros:

اعجبني الموقع فقط كان رائع

Cons:

الغرفه قديمه والاثاث متهالك ولا يرقى الفندق لخمس نجوم للاسف وحدث لي موقف انه سقط عامود الخشب في الغرفه فجأه من ورائي وهو ثقيل جدا اشكر الله انه لم يسقط على رأسي او على ابني الصغير وكتفو فقط بتغيير الغرفه ويوجد ترميم خارج الفندق وصوت مزعج وايضا الغرف غير مطله والحمام المغسله خارج في الغرفه والحمام صغير جدا لم يعجبني التصميم

2026-01-25 • via Nuitee
A
Amilcar • family_with_children • sv
9
Sorprendente
Pros:

La habitacion en general

Cons:

La ducha al bañarse se.sale el agua mojando al rededor

2026-01-23 • via Nuitee
H
hide • couple • jp
10
Pros:

早朝のエアポートバスの説明、タクシー手配など、常に私達の意向に寄り添い迅速かつ、親切にご対応いただきました。本当にありがとうございます。

2026-01-23 • via Nuitee
J
JUAN • family_with_children • pl
7
Extraordinary location. Beautiful rooms (mad house bathroom).
Pros:

Charming personnel. Good breakfast.

Cons:

The worst design of a bathroom ever. Insane distribution of glass walls separating WC, shower, hot tube, provoking a lot of ridiculously small sections, even difficult to move. I suppose that it was to obtain 5 stars. They lose the 5 stars for that.

2026-01-23 • via Nuitee
S
Sophie • family_with_children • bl
9
Pros:

Hôtel bien situé, le personnel est accueillant et les chambres sont top, avec tout le confort et l’équipement.

2026-01-20 • via Nuitee
M
Marta • extended_group • es
9
2026-01-20 • via Nuitee
J
Jose Maria • couple • es
8
2026-01-20 • via Nuitee
L
Lara • couple • us
1
Cons:

The worst hotel i have stayed at in my life. The hotel and rooms are extremely old and dirty. Upon arriving there was trash in the room, dirty carpets and dirty bathroom. Beds are extremely uncomfortable and old. Not even close to 2 star quality let alone 5 stars. After the first night i left and went to another hotel even though i had already paid for the second night and they would not give me a refund. It was that terrible.

2026-01-19 • via Nuitee