Sercotel Toledo Imperial

Hotels
•
Sercotel Hoteles
8 (3694 reviews)
Horno de les Bizcochos, 5 , Toledo , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate sound insulation
Need for room updates

Categories

Cleanliness
7.96
The room was reported as clean but the bathroom issues mentioned affected perception.
Service
8.43
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.97
The location is consistently praised for its proximity to key attractions.
Room Quality
7.42
Numerous comments about outdated furniture and poor sound isolation.
Amenities
7.95
Basic amenities were available but some guests found issues with internet and heating.
Value for Money
6.91
Some guests felt the price was high given the quality of facilities.
Food and Beverage
8.46
Generally positive mentions about the breakfast quality.
Overall Experience
7.93
The experience was largely positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3694 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
J
joakin • solo_traveller • es
7
Pros:

Está muy bien situado en el centro histórico de la ciudad

Cons:

El acceso sin personal más allá de las 17 horas. Has de acceder con clave

2026-06-26 • via Nuitee
M
Maria • family_with_children • es
7
Bien
Pros:

Está bien situado y la habitación está bien

Cons:

La atención del hotel, nos quedamos sin agua, no era un problema del hotel pero tenemos un bebé y solo nos ofrecieron una botella de agua de 33cl... ningún gerente nos dio respuesta o solución, ningún email informativo, nada... muy descontentos en este aspecto.

2026-06-25 • via Nuitee
S
Susa • solo_traveller • de
9
Pros:

Die Lage ist wirklich toll, das Bad ziemlich neu, eine riesige Dusche, bequemes Bett
.. alles prima. Die Rezeption im Haus selbst hat zwar eingeschränkte Öffnungszeiten, aber im Schwesterhotel ein paar Meter weiter ist 24 Stunden lang jemand da. Von dem bekommt man auch das W-LAN-Passwort.

Cons:

Dass man für das LAN-Passwort ins Nachbarhotel laufen muss, um das W-LAN-Passwort zu bekommen, wenn man abends ankommt. Das könnte man auch auf einem Kärtchen im Zimmer hinterlegen oder in einer Mail schicken.

2026-06-24 • via Nuitee
M
Masahiko • solo_traveller • es
10
I'm glad I stayed here!
Pros:

Great location, convenient, and excellent service. The breakfast was fantastic. Great view. Comfortable room. Friendly service. I'm glad I stayed here!

2026-06-24 • via Nuitee
C
Cristina • family_with_children • ar
8
excelente hotel , muy buen desayuno
Pros:

la ubicacion , el desayuno excelente

Cons:

nada

2026-06-24 • via Nuitee
S
Sergio • couple • es
9
Muy satisfecho
Pros:

Buena ubicación, habitacion espaciosa y limpia
Precio ajustado

Cons:

Nada que reseñar

2026-06-23 • via Nuitee
T
Tomás • extended_group • es
7
2026-06-22 • via Nuitee
C
Carlos Eduardo Mejía • couple • co
9
Pros:

Excelente ubicación, habitación grande y cómoda, buen wifi y el personal muy atento.

Cons:

Lo único malo es que se escuchaba fuerte el sonido del baño de la habitación del lado. No sé si era la ducha o qué, pero sonaba fuerte.

2026-06-22 • via Nuitee
M
Maria • couple • es
8
2026-06-17 • via Nuitee
O
Omar • solo_traveller • ar
9
Pros:

Excelente ubicación. Excelente el desayuno

2026-06-16 • via Nuitee
A
Almudena • solo_traveller • es
9
Hotel perfecto
Pros:

Ubicación magnífica, al lado del Alcázar de Toledo y la plaza Zoocodover. Camas cómodas, limpieza correcta, desayuno perfecto. Aire acondicionado funcionó bien. Un hotel muy bueno en cuanto a calidad- precio.

Cons:

Nada significativo. Aparcar es complicado en Toledo. No obstante, el hotel tiene un concierto con el parking Alcazar que cuesta 19€ si lo dejas 24 horas.

2026-06-15 • via Nuitee
E
eli • couple • es
7
Pros:

La amplitud de la habitación

Cons:

Ventanas y paredes mal aisladas.
Hizo viento por la noche y las cortinas se movían bastante.
Se oían todos los ruidos de la calle, así como a los huéspedes de las habitaciones de al lado.

2026-06-15 • via Nuitee
A
Alejandro • couple • es
9
Bue fin de semana
2026-06-14 • via Nuitee
M
MARIA PILAR • solo_traveller • es
7
2026-06-14 • via Nuitee
D
DeYuQui • solo_traveller • es
9
Pros:

Amabilidad del personal

Cons:

No está bien insonorizado y se escucha mucho el ruido de la calle y la ducha de la habitación contigua

2026-06-14 • via Nuitee
T
Tomás • couple • es
7
Agradable y buena ubicación
Pros:

Que admitan mascotas

Cons:

Tener q salir del hotel para desayunar

2026-06-13 • via Nuitee
J
Jose Luis • solo_traveller • es
9
2026-06-12 • via Nuitee
M
Miguel Angel • couple • es
9
2026-06-12 • via Nuitee
R
Rafael Martín • solo_traveller • es
8
2026-06-12 • via Nuitee
J
Javier • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-06-12 • via Nuitee