Sercotel Toledo Imperial

Hotels
•
Sercotel Hoteles
8 (3725 reviews)
Horno de les Bizcochos, 5 , Toledo , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate sound insulation
Need for room updates

Categories

Cleanliness
7.96
The room was reported as clean but the bathroom issues mentioned affected perception.
Service
8.43
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.97
The location is consistently praised for its proximity to key attractions.
Room Quality
7.42
Numerous comments about outdated furniture and poor sound isolation.
Amenities
7.95
Basic amenities were available but some guests found issues with internet and heating.
Value for Money
6.91
Some guests felt the price was high given the quality of facilities.
Food and Beverage
8.46
Generally positive mentions about the breakfast quality.
Overall Experience
7.93
The experience was largely positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3725 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
R
Robert • solo_traveller • gb
8
Pros:

Cleanliness. Location.

Cons:

Nothing.

2026-07-17 • via Nuitee
R
Ramos Melián • solo_traveller • es
10
Pros:

Todo

2026-07-17 • via Nuitee
A
Aleix • solo_traveller • es
9
Buena estancia
Pros:

Ubicación, comodidad y limpieza

2026-07-17 • via Nuitee
M
Murillo • solo_traveller • es
10
Pros:

Excelente alojamiento: cómodo, limpio y espacioso.

Cons:

Horario de recepción limitado.

2026-07-15 • via Nuitee
N
Nerea • solo_traveller • es
8
Pros:

La ubicación

Cons:

En el baño se concentraba mucho calor porque las ventanas son viejas y no hay aire

2026-07-14 • via Nuitee
G
Guzmán • solo_traveller • es
8
Buena opción para visitar Toledo
Pros:

La ubicación es estupenda, justo enfrente del Alcázar y a 5 minutos andando de la catedral.
La cama era cómoda y las sábanas muy limpias.
El baño muy completo.
Una buena televisión y un buen aire acondicionado.
El precio, muy económico.

Cons:

La habitación no estaba muy limpia: pelusas por el suelo, manchas en la tapa del WC, en el suelo del baño y en las paredes de la ducha...
Se oían muchísimo los ruidos de otras habitaciones (duchas, despertadores...).

2026-07-14 • via Nuitee
O
Olga • couple • es
10
Un 10
Pros:

Está en pleno centro a 5 minutos andando de todo

Cons:

Nada

2026-07-14 • via Nuitee
C
Cesar • couple • es
8
2026-07-14 • via Nuitee
L
Lorena • solo_traveller • es
7
2026-07-13 • via Nuitee
L
Laura • couple • es
8
2026-07-12 • via Nuitee
S
Salto • solo_traveller • ar
10
Pros:

Muy amable la recepcionista, permitiéndonos dejar el equipaje después del check out. Desayuno excelente. Buen aire acondicionado.

2026-07-12 • via Nuitee
E
Emilio • couple • es
7
Ubicacion inmejorable, detalles mejorables
Pros:

La ubicación

Cons:

El baño

2026-07-12 • via Nuitee
T
Tsasi • couple • es
9
Genial
Pros:

El servicio y el trato

Cons:

Que tienes que aparcar en el parking por lo céntrico que está por lo demás genial todo

2026-07-12 • via Nuitee
S
Sandra • family_with_children • es
4
Buena ubicación, poco resolutivos
Pros:

La habitación

Cons:

Que hubo una avería de agua durante más de 12 horas en plena ola de calor, no nos ofrecieron ninguna compensación o detalle

2026-07-11 • via Nuitee
A
Alejandro • solo_traveller • es
10
2026-07-10 • via Nuitee
C
Capela • family_with_children • pt
5
2026-07-10 • via Nuitee
R
Regina • couple • es
10
2026-07-09 • via Nuitee
D
Duarte50 • solo_traveller • gb
9
2026-07-09 • via Nuitee
M
Mariela • couple • es
10
2026-07-08 • via Nuitee
R
Raquel • couple • es
9
2026-07-08 • via Nuitee