Sercotel Toledo Imperial

Hotels
Sercotel Hoteles
8 (3496 reviews)
Horno de les Bizcochos, 5 , Toledo , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate sound insulation
Need for room updates

Categories

Cleanliness
7.96
The room was reported as clean but the bathroom issues mentioned affected perception.
Service
8.43
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.97
The location is consistently praised for its proximity to key attractions.
Room Quality
7.42
Numerous comments about outdated furniture and poor sound isolation.
Amenities
7.95
Basic amenities were available but some guests found issues with internet and heating.
Value for Money
6.91
Some guests felt the price was high given the quality of facilities.
Food and Beverage
8.46
Generally positive mentions about the breakfast quality.
Overall Experience
7.93
The experience was largely positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3496 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
S
Sandra couple es
8
2026-03-07 via Nuitee
V
Ventura extended_group es
9
Pros:

La ubicación!!

Cons:

Todo estaba perfecto

2026-03-07 via Nuitee
N
Ninfa couple es
10
Estancia con encanto
Pros:

Bien ubicado, habitación con vista al Alcázar y desayuno espectacular

2026-03-07 via Nuitee
V
Valenzuela del Burgo couple es
10
2026-03-06 via Nuitee
F
francisco javier couple es
8
2026-03-06 via Nuitee
S
stefan couple de
10
2026-03-06 via Nuitee
F
Francesca solo_traveller it
10
2026-03-05 via Nuitee
S
Sandra couple es
7
2026-03-05 via Nuitee
S
sonia couple es
8
2026-03-05 via Nuitee
J
Jose Manuel extended_group es
8
Genial
Pros:

Ubicación perfecta y personal excelente.

Cons:

Creo que debería actualizarse el hotel. Hacerlo más acogedor.

2026-03-05 via Nuitee
M
Marta couple pt
10
2026-03-04 via Nuitee
K
Krista couple nl
9
Lovely hotel - would definitely come back!
Pros:

We really enjoyed our stay. The price-quality is high and we got a room on the 4th floor with amazing sunset & sunrise views. The beds are comfortable, the room is spacious, it's quiet and the bathroom clean. Oh, and not to forget the breakfast is good, lots of choice. Check-out at 12 gave us flexibility to leave our luggage in the room while exploring Toledo. Very recommendable!

2026-03-03 via Nuitee
C
Cindy couple ca
9
Pros:

Déjeuner incroyable, goûteux, variété locale et service impécable

2026-03-03 via Nuitee
T
Teresa Maria family_with_children es
10
Pros:

La ubicación céntrica, la limpieza y la comodidad de las camas

2026-03-03 via Nuitee
S
SEBASTIAN family_with_children es
8
adecuada
Pros:

bien todo

2026-03-03 via Nuitee
R
RODOLFO couple es
9
2026-03-02 via Nuitee
T
Tamara couple es
7
Pros:

La comodidad de la cama

Cons:

Era un poco antiguo

2026-03-02 via Nuitee
A
Andrea couple es
9
2026-03-01 via Nuitee
L
Liudmyla solo_traveller lt
10
Un lugar maravilloso en el corazón del Casco Antiguo, con vistas al Alcázar
Pros:

Habitación bonita, personal muy amable y desayunos deliciosos

2026-03-01 via Nuitee
J
Juan couple es
9
2026-03-01 via Nuitee