Sercotel Toledo Imperial

Hotels
•
Sercotel Hoteles
8 (3496 reviews)
Horno de les Bizcochos, 5 , Toledo , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inadequate sound insulation
Need for room updates

Categories

Cleanliness
7.96
The room was reported as clean but the bathroom issues mentioned affected perception.
Service
8.43
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.97
The location is consistently praised for its proximity to key attractions.
Room Quality
7.42
Numerous comments about outdated furniture and poor sound isolation.
Amenities
7.95
Basic amenities were available but some guests found issues with internet and heating.
Value for Money
6.91
Some guests felt the price was high given the quality of facilities.
Food and Beverage
8.46
Generally positive mentions about the breakfast quality.
Overall Experience
7.93
The experience was largely positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Luxurious Accommodation:
Experience spacious rooms with traditional décor and terracotta floors at Toledo Imperial. Enjoy the comfort of air conditioning during your stay.

Prime Location:
Nestled in the heart of Toledo, our hotel is conveniently located near the renowned Alcázar castle, charming restaurants, bars, and the iconic cathedral.

Convenient Connectivity:
With Toledo Railway Station a short walk away, easily access the high-speed AVE train for a quick 35-minute ride to Madrid. Book now for an unforgettable stay at Toledo Imperial.

Important information:

It's important to indicate that Breakfast at Sercotel Imperial Toledo is served at the nearby Sercotel Alfonso VI (4*), just a few steps away. Enjoy a full buffet breakfast in a comfortable and cozy setting, designed to help you start your day with the best energy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3496 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.46
Overall Experience: 7.93
R
Roque • family_with_children • es
9
Pros:

Ubicación y baño

2026-04-16 • via Nuitee
R
Rafael • solo_traveller • es
6
2026-04-16 • via Nuitee
C
Casomera • couple • es
7
Pros:

La ubicación

Cons:

Llegamos a la habitación y estaba abierta la puerta, el suelo del baño sin fregar y el mando de la tele no funcionaba porque no encendía la televisión

2026-04-14 • via Nuitee
I
isabel • solo_traveller • es
9
Pros:

La habitación era espaciosa y las camas muy cómodas. El personal muy amable en todo momento.

2026-04-14 • via Nuitee
E
emilio • solo_traveller • es
10
2026-04-13 • via Nuitee
G
Gracia • family_with_children • es
9
Pros:

Habitaciones modernas con buen tamaño, cama y baño

Cons:

Las cañerías hacen mucho ruido

2026-04-13 • via Nuitee
J
José Raúl • couple • es
10
2026-04-12 • via Nuitee
M
Mariara • couple • es
9
Pros:

Ubicación inmejorable frente al Alcázar, muy céntrico y a destacar el trato del personal de Recepción, en especial el trabajador que estaba por las mañanas tanto en este hotel como en Alfonso VI, una atención a los clientes muy cercana, natural y empática.

Cons:

No poder quedarme unos días más :)

2026-04-12 • via Nuitee
C
Cesar • couple • ar
10
2026-04-11 • via Nuitee
A
Agustín • couple • es
8
Estada agradable
Pros:

La situació

Cons:

Res

2026-04-10 • via Nuitee
C
Céline • couple • fr
10
Pros:

Emplacement
Propreté
Calme

Cons:

Rien

2026-04-09 • via Nuitee
J
José María • couple • es
9
Pros:

La ubicación, las instalaciones y la limpieza.

Cons:

Las camas son algo incomodas.

2026-04-09 • via Nuitee
P
Pili • couple • es
7
2026-04-09 • via Nuitee
L
lorena • couple • es
10
Pascua 2026
Pros:

La Ubicacion, estava en el centro de la zona turistica, muy tranquila no se escuchan ruidos. Limpieza, todo esta reformado.

Cons:

No sabria que decir. Todo muy bien

2026-04-08 • via Nuitee
F
Francisco Manuel • couple • es
7
Pros:

Ubicación buena

Cons:

Tener que salir del hotel para el desayuno

2026-04-08 • via Nuitee
L
Luis Alberto • couple • co
10
excelente
Pros:

La ubicación es ideal para recorrer el centro

2026-04-07 • via Nuitee
D
Dolores • couple • es
6
agradable
2026-04-07 • via Nuitee
D
Duran • couple • es
9
Pros:

La ubicación y lo amplia que era la habitación

Cons:

Los ruidos de las habitaciones de al lado

2026-04-07 • via Nuitee
M
Marisa • couple • es
10
Lugar agradable y excelente trato y ubicación
Pros:

Fundamentalmente la ubicación , el trato con el recepcionista superamable y no estuvo nada mal, al contrario, la estancia muy bien

Cons:

Hacia bastante calor en la habitacion

2026-04-06 • via Nuitee
C
Carlos • couple • es
9
2026-04-06 • via Nuitee