Grand Villa Heights

Great

Have visited GVH regularly when it was the Ravenscar Hotel, but have never stayed. The hotel appears to be transitioning in to a wedding venue, to the detriment of the hotels other guests. The bar breakfast and lounge area used to be overlooking the scenic bay. This area has now been pushed to the rear of the hotel,in a rather drab and dreary room with no charm or outlook. Whoever decided to paint the ceiling of this area in the same depressing colour as the walls must enjoy living in a cave. Even though we enjoy the area and walk here regularly this shift
on emphasis does not entice me to make a return visit. We had a meal in the restaurant on the Saturday evening, this was overpriced so we expected very good quality. This was not to be, the “oven chips” to go with the meal were cold and undercooked and so had to be returned to the kitchen.
Over all we love visiting this area, and enjoy the ambiance, character and charm of the hotel. However it appears it has lost its soul.

Spectacular views from our room and the grounds.

Amazing grounds. Helpful staff and a very good breakfast.

What an absolutely Fantastic location- Views are incredible

Beautiful place to stay, lovely rooms, nice and clean, rest and relax, staff couldn't be more helpful.

Wifi was slow but the hotel is on a cliff so i didnt expect great signal. The view however is beautiful and the food was lovely. Highly recommend

We srarted our short stay with Sunday lunch, which was very good - plenty of vegetables which suits us. We then checked in with a very helpful young lady on reception. The room was spacious, with stunning views over Robin Hood's Bay. We're looking forward to breakfast as we've stayed here before and know how good it is. I'm already looking at the calendar with a view to booking our next visit.

Our second stay here. The views are to die for. It's lovely and quiet. The grounds make for a good stroll. The staff are super helpful and we'll definitely be back.

At check in there was immediate demand for £30 for dog. This was unexpected since not mentioned on Expedia booking. Amount seemed wholly disproportionate and check in staff were very abrupt. Room extremely shabby. Broken toilet seat, shower water pressure very low at useable temperature, broken edge on dressing table, paper thin walls allowing conversations to be heard from adjoining rooms, saggy, thin mattress. No signage or staff so difficult to find restaurant which was very dark and gloomy. Lacking sea view. However evening meal and breakfast were satisfactory although service was cursory.

Position of accommodation on headland woth stunning views.

Views was beautiful, unfortunately if your not a dog person , this is not the hotel for you , dogs everywhere , restaurant, lounge, bedrooms , constant barking & dog hair, reception & bar staff lovely , food not great , raw chips , but could not careless when mentioned, Breakfast staff dripping in sweat, again manager could not careless and not very friendly,

Stunning location. Room was rather tired but clean. Sky high drinks prices.

Excellent value inbetween Scarborough and Whitby . If you stay here visit robin hoods bay for lovely cliff walk from bootle hill 5 mile from hotel
Breakfast was excellent and plenty of choice Staff were all polite and helpful
Would definitely stay again

Hotel is beautiful. Beautiful location and views to die for. Rooms could be doing with an update,but clean enough. Staff cant do enough for you. Only downfall was the drink prices,but on the expensive side .

We stayed for one night and we absolutely loved it. From start to finish the staff were exceptional. We arrived to find this amazing hotel that had such stunning grounds and views. On entering the hotel staff at reception were so helpful and very polite. Our room was overlooking the sea and the grounds. Very large quiet room with all amenities. Beds comfy and room at good temperature. We ventured into the grounds which were breathtaking, this hotel also functions for weddings and I can see why. The views and beauty of this place are amazing. We will definitely be back. The breakfast was very nice with ample choice of full English as well as cereals, pastries and fruit and yogurt. It’s self serve but does have a menu option available. The hotel is on the doorstep of the National trust Cleveland coastal route where we walked and seen over 300seals and my god could you hear them but absolutely amazing experience, there was also some highland cows a few minutes walk from the hotel. Staff at the hotel were very knowledgeable about the hotel and its surroundings and gave us some information about the seals and an alternative route to take to see them closer. We will definitely return as we both loved it so much.

Really loved the location! It was really good for how cheap the night was. Next time up this way I’d definitely stay up there again!

An absolutely stunning hotel, the staff here are as lovely as the hotel setting. I would definitely recommend staying and i would definitely stay here again. Lovely walks around the area too so bring your hiking boots, Robin Hoods Bay is a 5 mile walk away.

On going work restricted where we could sit/ relax in the hotel.

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