Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG

Hotels
•
Holiday Inn Express
8.2 (192 reviews)
7 Frost Road , Arkadelphia , US
+1 870-403-0880

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Good breakfast (frequently praised)
Helpful and friendly staff
Pool open late — kids enjoyed it
Convenient location / easy on/off interstate
Rooms described as clean and sometimes spacious
Comfortable bed (reported by some)
Allowed motorcycle parking under portico
Cons:
Property feels old and needs updating
Torn carpet in hallway and sour/wet carpet smell in some rooms
Broken items reported (bed, phone) and small TV/remote issues
Perceived poor value / overpriced
Limited meal choices for late arrivals
No usable outlets near bed for some guests
Pillows too small/soft and AC noise
In-room coffee missing; disposable serviceware inconsistencies

Categories

Cleanliness
7.5
Mixed — multiple guests praised clean rooms and breakfast area, but others reported wet/soured carpet smell and torn hallway carpet; property needs updating.
Service
9.7
Strong — staff repeatedly described as helpful and friendly (found alternate room after reservation error, attentive breakfast staff).
Location
8
Generally convenient (easy on/off interstate, central for weekend), though some guests found the surrounding area sketchy and limited for late-night meals.
Room Quality
7.4
Mixed to below average — some enjoyed comfortable, spacious rooms; others reported broken bed/phone, small TV, torn carpet, soft/small pillows, and AC noise.
Amenities
8.6
Positive for on-site amenities (pool open late, decent breakfast), but issues noted with in-room coffee availability, limited usable outlets, and disposable serviceware.
Value for Money
6.8
Negative — several guests felt the hotel was overpriced for condition and amenities; booking/cancellation issues added frustration.
Food and Beverage
9.5
Strong — breakfast repeatedly praised and called a highlight; limited choices for late arrivals and some service details (coffee/disposables) noted.
Overall Experience
8.1
Mixed overall — many positive interactions and good breakfast/pool experiences, but notable issues (old facilities, odors, broken items) led to varied guest outcomes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Convenient Location
Located near Ouachita Baptist University and Henderson State University, Holiday Inn Express & Suites Arkadelphia - Caddo Valley offers easy access to key attractions.

Relaxing Amenities
Guests can unwind in the indoor pool, fitness centre, and hot tub, perfect for relaxation after a day of exploring.

Business-Friendly Services
With a 24-hour front desk and business centre, we cater to all your professional needs during your stay.

Book your stay at Holiday Inn Express & Suites Arkadelphia - Caddo Valley for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

8.2
Based on 192 reviews
Cleanliness: 7.5
Service: 9.7
Location: 8
Room Quality: 7.4
Amenities: 8.6
Value for Money: 6.8
Food and Beverage: 9.5
Overall Experience: 8.1
K
Kevin • family_with_children • us
9
2026-10-14 • via Nuitee
M
Misty • couple • us
5
I would not stay here again.
Pros:

Convenient to my weekend.

Cons:

Seemed old, needs updated. Carpet was torn in main hallway right off of the elevator. TV was small, had trouble with the remote/sensor. Way overpriced for what I got.

2026-10-12 • via Nuitee
C
Caitlin • solo_traveller • us
4
2026-10-08 • via Nuitee
C
Cindy • extended_group • us
1
We didn’t stay. We came back down and told them we weren’t staying.
Pros:

Nothing. We left and didn’t stay. They are supposed to cancel the charge.

Cons:

The room smelled bad, like wet soured carpet.
The bed was broke.
The phone was broke.

2026-09-17 • via Nuitee
T
TravelMaven260 • solo_traveller • us
9
Pros:

Very clean, pleasant staff, good hot shower and good breakfast

Cons:

Area was sketchy, and limited meal choices for later arrivals

2026-09-14 • via Nuitee
S
Shacresha • solo_traveller • us
9
2026-09-02 • via Nuitee
S
Shacresha • solo_traveller • us
9
2026-09-02 • via Nuitee
S
Saragwen • solo_traveller • us
9
The st ay in A
Pros:

The staff at the hotel was very helpful because actually reserved a room for the wrong date. I tried to use my phone for the reservation while the car was moving (i was not driving). Anyway, I put the wrong date in, and the hotel staff couldn't find our reservation when we arrived 2 days earlier than our reservation. But they did find a room for us on the desired night of Friday, August 7. I asked to cancel the Sunday night, August 9, request when they found it. And the hotel was fine with cancelling because we stayed there on friday night and paid the required fee.

Cons:

Actually, the only thing I did not like is that booking .com was not cooperative about the room cancellation of Sunday night. "They wanted to charge us a cancel fee for Sunday inight even though we changed our reservation to "Friday evening instead. Booking.com has not been helpful about this, and I may not use them again. on our travels.

2026-08-11 • via Nuitee
D
Daniel • solo_traveller • us
10
Would stay again without hesitation.
Pros:

Good breakfast the ladies working the food area were very nice and doing an excellent job.

2026-07-16 • via Nuitee
N
Nancy • solo_traveller • us
8
Comfortable bed, no usable outlets.
Pros:

It was easy on/ off from the interstate. The bed was very comfortable. The room was spacious. They let me leave my motorcycle under the portico overnight. The staff was quite friendly and helpful.

Cons:

There was no coffee in the room. They claimed that it was to keep disposables out of the environment, but in the breakfast room, it was all plastic disposables. So clearly, it was to save them money. The only working outlet near the bed was being used for the lamp and the clock. There was only one other in the room, and it would not hold my charger without letting it drop out.

2026-07-02 • via Nuitee
D
Duane • couple • us
10
2026-06-28 • via Nuitee
M
Mobley • solo_traveller • us
8
Pros:

Location

Cons:

Pillows to small and to soft

2026-06-28 • via Nuitee
M
Melissa • family_with_children • us
8
Was a nice stay.
Pros:

The breakfast was good and the area was clean and neat. The people were nice also.

Cons:

The noise of the a/c

2026-06-27 • via Nuitee
J
jaedyn • couple • us
9
2026-06-26 • via Nuitee
C
Courtney • family_with_children • us
10
2026-06-20 • via Nuitee
N
Nicole • family_with_children • us
10
Wonderful! Highly recommend
Pros:

Pool is open all hours so my kids loved that!!! Rooms were clean!!

2026-06-14 • via Nuitee
R
Randall J • couple • us
10
Pros:

Loved the breakfast.

2026-05-29 • via Nuitee
R
Rachel • family_with_children • us
10
2026-05-25 • via Nuitee
D
David • solo_traveller • us
10
2026-05-24 • via Nuitee
F
Fritz • solo_traveller • us
10
2026-05-12 • via Nuitee