Holiday Inn Express & Suites Arkadelphia - Caddo Valley by IHG

Hotels
•
Holiday Inn Express
8.6 (301 reviews)
7 Frost Road , Caddo Valley , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Clean facilities
Cons:
Odor issues
Some worn-out amenities
Inconsistent room cleanliness

Categories

Cleanliness
7.93
Multiple mentions of cleanliness were positive, but specific negative experiences regarding odors and unclean items were highlighted.
Service
9.4
Reviews frequently praised friendly and helpful staff, indicating a strong service experience.
Location
8.94
The location was convenient and easy to access, satisfying guests’ needs.
Room Quality
7.89
While most rooms were described as comfortable, instances of poor condition such as mold issues were noted.
Amenities
8.42
Amenities like the pool and breakfast were enjoyed, but some facilities showed signs of wear.
Value for Money
8.38
Generally perceived as good value, although higher pricing during specific events was a concern.
Food and Beverage
8.93
Breakfast received positive feedback with a good variety, enhancing the overall staying experience.
Overall Experience
8.9
The experience was predominantly positive with minor issues, leading to a favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:30

Property Description

Convenient Location
Located near Ouachita Baptist University and Henderson State University, Holiday Inn Express & Suites Arkadelphia - Caddo Valley offers easy access to key attractions.

Relaxing Amenities
Guests can unwind in the indoor pool, fitness centre, and hot tub, perfect for relaxation after a day of exploring.

Business-Friendly Services
With a 24-hour front desk and business centre, we cater to all your professional needs during your stay.

Book your stay at Holiday Inn Express & Suites Arkadelphia - Caddo Valley for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 301 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.9
B
Brandon • solo_traveller • us
5
average stay
Pros:

Breakfast and shower were great

Cons:

but the bed and tv were low level. Needs updated. For the price this not equal to what you are paying.

2026-04-18 • via Nuitee
C
Charlotte • couple • us
9
Pros:

Easy access

2026-04-07 • via Nuitee
S
Smith • family_with_children • us
5
Looking to relax? This is not the place, hot tub out of order and broken vending machine.
Pros:

It was clean and the breakfast was great!

Cons:

The hot tub was out of order and the vending machine was broke!

2026-04-05 • via Nuitee
G
Ginny • family_with_children • us
10
2026-03-29 • via Nuitee
B
Brandon • family_with_children • us
10
Pros:

The staff was wonderful, the rooms were beautiful, the food was amazing.

2026-03-27 • via Nuitee
J
Jerry • couple • us
9
Location gas and good eats all within 200 yards.
Pros:

Location, gas station close and Cracker Barrel restaurant walking distance. Friendly staff

Cons:

I could not get the shower to work. Could take a bath but looked like the shower function was not working

2026-03-25 • via Nuitee
S
staci • couple • us
4
Will not book again.
Pros:

NA

Cons:

The price of the room. TV was too small and old. It is outdated.

2026-03-22 • via Nuitee
C
Clyde • family_with_children • us
9
2026-03-13 • via Nuitee
S
Sandra • couple • us
10
Extraordinary
Pros:

Thr hotel. Staff, and room was exceptional. Clean and vibrant. Breakfast the next day was soooo delicious and fresh.

Cons:

N/a

2026-02-13 • via Nuitee
N
Nicole • couple • us
5
Give refunds when things aren’t working, we would have stayed somewhere else.
Pros:

It was clean and good water pressure in the shower.

Cons:

The key card program was not working. The staff had to let us into our room or anywhere we needed to go every time we went anywhere. We never received a key. The hot tub timer and jets were broken.

2026-02-12 • via Nuitee
J
Jessica • family_with_children • us
10
2026-02-08 • via Nuitee
W
Willis • couple • us
10
2026-01-23 • via Nuitee
C
Chastity • solo_traveller • us
10
2026-01-19 • via Nuitee
S
Scott • couple • us
3
Why are the sheets wet? Why would you do that to someone.
Pros:

Breakfast was decent, eggs, sausage, biscuits and gravy

Cons:

The first room was not clean, ac was damp and room was damp, smelled of mold, visible mold in bathtub, sheets were wet as if dryer cycle was not completed, showed pics to front desk and was given another room. Second room smelled better. Still had uncomfortable mattress, and inexplicably wet sheets.

2026-01-19 • via Nuitee
J
Janice • couple • us
4
Pros:

Breakfast Buffet was Excellent.

Cons:

The TV didn't work and the USB ports mostly did not work.

2026-01-19 • via Nuitee
T
Tim • couple • us
7
The stay was good and friendly staff, not enough seating at the breakfast area
Pros:

Easy to get to

2026-01-19 • via Nuitee
J
Jo • extended_group • us
10
Excellent, clean place with very good staff.
Pros:

Breakfast was good- they had a variety of.

2026-01-19 • via Nuitee
R
Rhonda • solo_traveller • us
8
2026-01-11 • via Nuitee
J
Juan • family_with_children • us
10
2026-01-11 • via Nuitee
M
Melissa • family_with_children • us
8
2025-12-29 • via Nuitee