Governor's Lodge

Hotels
•
Independent
8.4 (59 reviews)
Queen Elizabeth Avenue, Norfolk Island, 2899 , Norfolk Island , NF
617-3-337 8544

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Facilities

Express check-out
Area shuttle (surcharge)
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Central Location
quiet and comfortable
restaurant always open
Cons:
The room hasn't been properly cleaned
mouldy room
cockroaches

Categories

Cleanliness
5.45
The room hasn't been properly cleaned for a long time; it was mouldy and had a smell of mould.
Service
9.45
Standard quality for this hotel tier.
Location
9.45
Central location near the town.
Room Quality
7.45
Room quality impacted by cleanliness issues.
Amenities
8.85
Standard quality for this hotel tier.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.85
Restaurant always open and convenient.
Overall Experience
8.85
Great place to relax and unwind despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:49

Property Description

Recreational Amenities: Outdoor pool, spa tub, and bicycles for rent.
Dining Options: On-site restaurant, coffee shop, and two bars/lounges.
Event Spaces: Conference center and meeting room available for events.

Book your stay at Governor's Lodge Resort Hotel in Norfolk Island for a historical getaway near Queen Victoria's Garden.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NLK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

See all policies

Location

Guest Reviews

8.4
Based on 59 reviews
Cleanliness: 5.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.85
K
Kevin • couple • au
5
Pros:

Breakfast too pricey ($A40 per head). Swimming pool facility was good but was unaware of it until late in stay.
Supply of fresh towel in laundry was good, however, didn't know about until end of stay.

Cons:

Room 43 - needs to be sprayed for brown cockroaches.
Needs a toaster - NO reason for not having one, other than owner desire for us to use their dining facilities.
No replacement rubbish bin liners.
Need directions about where to empty rubbish bin.

2026-01-18 • via Nuitee
T
Tania • family_with_children • au
8
Great place to relax and unwind
Pros:

Central Location, quiet and comfortable

Cons:

Shower

2026-01-03 • via Nuitee
P
Peter • solo_traveller • au
5
It’s ok
Pros:

Bear to the town and have restaurant always open

Cons:

The room haven’t properly clean for a long time. It was mouldy. The room smells of mould, lots of cockroaches.

2025-12-31 • via Nuitee
E
Emese • couple • au
8
2025-12-14 • via Nuitee
J
John • couple • au
8
2025-10-18 • via Nuitee
J
Jennifer • young couple • au
7
Well priced, needs some TLC
Pros:

Fabulous staff and beautiful grounds.

Cons:

Cabins are outdated and need renovations from furniture to bedding to shower facilities.

2025-03-25 • via Nuitee
M
Moffett • young couple • ie
10
Exceptional
2025-03-19 • via Nuitee
R
Rakesh • solo traveller • au
7
It was a satisfying stay.
Pros:

I was a bit concerned initially that internet was not available in all the cottages. However, the staff were marvellous in locating a lodge where it was available flawlessly. Thank you very much indeed.

Cons:

See above re wifi.

2025-01-30 • via Nuitee
P
patricia
8
Pros:

I liked the one bedroom apartments. The restaurant had very good food and the nightly happy hour was enjoyable

2024-11-23 • via Nuitee
R
Robert • partner
8
Pros:

Rooms starting to show their age. No shelf space in the bathroom and very little space around the basin. Pillows too soft.
Sofa beds do not make comfortable couches in a "deluxe suite"
No toasters in the rooms and the excuse for this is not acceptable.
Restaurant at the Governors is overrated.
Breakfast in the dining space is very good but the staff are all young backpackers who would rather be somewhere else.
If location is of paramount importance this is a go-to destination, otherwise, assess your options ....

2024-10-12 • via Nuitee
J
Jacinta • group • au
8
Very good
2024-04-23 • via Nuitee
S
Sally
8
Pros:

I would stay at the Governors Lodge again. The staff are great, helpful and friendly. The cabins are basically a small house and very comfortable. The pool was good. If you have a car you park outside your cabin and the lodge can organise your car hire for you.
Tour coaches stop outside reception. Bailey's restaurant is slightly upmarket with delicious food.
The only negative is no free wifi and the paid wifi isn't stable. It's a walk into Burnt Pine township but no problem if you're fit.

2024-03-23 • via Nuitee
D
Debra • solo traveller • au
7
Good
Cons:

When i checked out i was not made to feel like i mattered the staff member just took my card and handed it back, no conversation at all. I left feeling deflated

2024-03-10 • via Nuitee
R
Richard • partner
8
Pros:

no free wifi no toaster

2024-03-08 • via Nuitee
R
Ryan • family with young children • gb
4
Charge for WiFi! Nice place overall but overpriced for what it is
Pros:

Was very clean and the pool was great. The grounds were also lovely and it’s a short walk to the Main Street. Would have scored higher but for the extortionate WiFi costs

Cons:

Charge for WiFi! In 2024! Have travelled to all continents and not been charged for WiFi, anywhere….. it’s just a tax on your captive customers. Taking the mick

2024-02-29 • via Nuitee
H
Henry John • partner
6
Pros:

Food In Bailey’s really good. No free wifi or aircon. Although the fans did the job, as it wasn’t too hot, so not necessarily a complaint! Staff friendly and mostly very helpful

2024-02-20 • via Nuitee
C
Chris • friends
10
Pros:

Great place to stay staff incredibly helpful Baileys restaurant excellent. Would certainly stay here again

2024-02-05 • via Nuitee
S
Sandra • young couple • au
9
Superb
Pros:

Staff...accommodation....food....tours

Cons:

The rooms are a little dated and the high humidity made it a little uncomfortable

2024-01-04 • via Nuitee
P
Paul • young couple • au
9
Superb
2023-11-04 • via Nuitee
G
Glenn • young couple • au
8
great stay. Baileys a bit overpriced. Pizzas from Boatshed fantastic, also lunches great. very helpful staff 👍
Pros:

proximity, great staff, lovely cottage.

2023-04-10 • via Nuitee