NOI Casa Atacama

Hotels
8.6 (201 reviews)
Tocopilla E-8 , Tocopilla , cl

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Poor value for money
Inedible food on Christmas

Categories

Cleanliness
7.98
Some areas mentioned as dirty, particularly the pool and balconies, which impacted the cleanliness rating.
Service
9.45
Staff were described as friendly and accommodating, contributing positively to the service experience.
Location
9.49
Well-located hotel with convenient access to the heart of San Pedro de Atacama.
Room Quality
8.44
Rooms were comfortable and clean, though a lack of air conditioning was noted.
Amenities
8.97
Amenities like a breakfast to-go and a water refill station were appreciated, although some areas were neglected.
Value for Money
7.43
Price did not correspond to the overall quality, particularly highlighted during a disappointing Christmas dinner.
Food and Beverage
7.98
While breakfast options were available, the quality of dinner during a holiday was below expectations.
Overall Experience
9.05
Overall, guests had a comfortable stay with nice staff, despite some issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

Luxurious Accommodations
Experience the ultimate comfort in our bright and spacious rooms at Casa Atacama. Enjoy garden views from large windows, 400 thread count Egyptian cotton sheets, and complimentary WiFi for a relaxing stay.

Relaxation and Wellness
Indulge in our spa facilities featuring a sauna, steam room, and massage services. Unwind on sun loungers by the outdoor pool or explore the area with our complimentary bikes. Let us pamper you with complimentary welcome drinks and a gourmet restaurant.

Convenient Location and Services
Located just a minute's walk from San Pedro de Atacama's main square, Casa Atacama offers easy access to local attractions. Take advantage of our 24-hour front desk for shuttle services to the airport and book exciting excursions right at the hotel.

Book your stay at Casa Atacama by Noi Hotels for an unforgettable experience in San Pedro de Atacama.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$80 per person per night when using an existing bed.
    People 5 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 201 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 9.05
F
Froggy_in_Denmark Couples
10
Rustic, cosy, has a lot of character
Pros:

We enjoyed spending four nights at this hotel. It is an odd place in a way with low and somewhat worn buildings but it is in character with the town. The room (standard room 31) was also a bit rustic and worn but it had character too, was comfortable, and we liked it. The small outdoor courtyard is with high walls and completely without a view – it's an odd way of designing a courtyard – but at least we did have a small private outdoor space. The shower is very big and really nice. We enjoyed the restaurant for dinner a couple of times – cosy and nice food.

We felt very comfortable here and thoroughly enjoyed our stay.

2026-02-26 via Tripadvisor
M
Mauro Alexandre couple br
7
Pros:

Quarto bom e confortável

Cons:

A estrutura deixa um pouco a desejar

2026-02-24 via Nuitee
H
H8061BBmariom Family
10
Great time at San Pedro de Atacama
Pros:

We had an excellent time at Noi! Great Hotel, great location and, more importantly, great service!
We will return!

2026-02-21 via Tripadvisor
4
4amritr Family Port of Spain, Trinidad, Trinidad and Tobago
10
Great hotel and family friendly
Pros:

NOI Casa offers a great oasis in the SPDA. The service is excepcional. The rooms offers modern amenities and the restuturant has a wide selection of meals and artisinal drinks from the region. We enjoyed our stay as a family off our with young kids 2 and 9 years old. Would recommend the hotel to anyone especially with a young family. Happy visitors from Trinidad and Tobago.

2026-02-18 via Tripadvisor
D
DannyY_traveler NONE Taipei
10
Great stay
Pros:

Comfortable room and friendly staff. Booked a suite room and very roomy. Food from the restaurant are tasty and price is fair compared with the restaurant on the street.

2026-02-14 via Tripadvisor
T
T3548ZBluisag Couples
8
Nice hotel
Pros:

Pleasant and comfortable hotel. Front desk and restaurant staff (particularly Rosa & Magaly) are super friendly and always helpful. Architecture blends in nicely, rooms and bathrooms are spacious and clean though not air conditioning in rooms. Kitchen not very good.

2026-02-12 via Tripadvisor
A
Andre Luiz family_with_children br
8
Pros:

localização boa, café da manhã bom

Cons:

falta ar condicionado nos quartos

2026-02-09 via Nuitee
J
J9396YUjohno Couples Brentwood, Borough of Brentwood, Essex, England
10
Great location for town
Pros:

Great location for town just a 5 min walk. Spacious comfortable bedroom, fan cooled. Very helpful staff with a special mention for Brian who really helped me with an issue.
Overall great stay for Atacama visit

2026-02-07 via Tripadvisor
H
Henrique César family_with_children br
10
2026-01-25 via Nuitee
A
Ana Cecilia family_with_children br
10
Hotel delicioso e bem localizado
Pros:

Acomodação deliciosa, boa cama, bom banheiro. Tudo limpo e agradável.

Cons:

Não tem ar condicionado.

2026-01-25 via Nuitee
D
dror couple fr
7
2026-01-24 via Nuitee
A
Amanda solo_traveller ca
9
Pros:

The location is excellent, quiet but right in town. A great breakfast buffet and a charming hotel. Refreshing pool and attentive service.

Cons:

There is no air conditioning, so it is warm at night, but there is a good ceiling fan and it cools down at night in the desert.

2026-01-20 via Nuitee
6
661sapnas Couples
10
Nice accommodation with very attentive, helpful staff. Endrey was brilliant at all our dinners service’s. Also Magui.
Pros:

Nice accommodation in San Pedro, Atacama. Awesome central location. Nice rooms, great service! Nice pool. Rooms have fans but no air-con.
Very pleasant stay!

2026-01-06 via Tripadvisor
A
AdventureswiththeBou Family Alpharetta, Georgia
10
Comfortable Stay with Welcoming Staff in San Pedro de Atacama
Pros:

NOI Casa Atacama is a comfortable and well-located hotel, within easy walking distance of the heart of San Pedro de Atacama. The rooms were comfortable and clean. While there is no air conditioning, we found the rooms to be comfortable during our stay. One of the rooms was a little warmer, and the staff brought a portable air conditioner for use. The pool was a nice place to relax, especially after long days out on excursions.

The staff truly stood out—friendly, helpful, and always greeting us with a smile. Breakfast buffet was nice, though we didn’t use it most mornings due to very early tour departures. The hotel does offer breakfast boxes to go for early starts, which is a thoughtful option, even though we didn’t take advantage of it. We also appreciated the water bottle refill station, which was very convenient in the desert environment.

Overall, NOI Casa Atacama was a solid choice and a great base for exploring the area, with welcoming staff and thoughtful amenities that made our stay easy and comfortable.

2026-01-03 via Tripadvisor
Еkaterina family_with_children it
5
The price does not correspond to the quality
Pros:

Location, breakfast

Cons:

We booked this hotel for Christmas night hoping that the Christmas dinner (which was quite expensive) would be a memorable experience. Unfortunately, to the hotel’s discredit, it turned out to be a complete disappointment. There was no program at all, not even basic live music. The food was mediocre, and the meat was completely inedible — it was impossible to chew.

As for cleanliness, the balconies and the swimming pool were extremely dirty, which was very disappointing. Another major drawback was the lack of parking: cars had to be parked on the street in front of the hotel.

2025-12-30 via Nuitee
S
Sandy solo_traveller us
8
Great choice, comfortable, nice staff, clean and relaxing, and a nice place to hang out and rest your head
Pros:

Layout it’s fantastic and the rooms are lovely and spacious. My room had an outdoor terrace and face the pool. The restaurant was great and they really tried to do a good job. The menu has a lot of options in variety. The staff were very nice and accommodating. It is a lovely place and I would recommend it to other folks to stay here. I could just use a couple of touchups to make it amazing.

Cons:

Let me start by saying I would definitely stay here again. A couple of notes: 1. The power went out two nights in a row for about 10 to 15 minutes around 9pm. When the lights go out, it is pitch black so you can’t see anything and I was in the middle of washing my face and had to remove my contacts so it’s a bit difficult to find my phone. I don’t think this is typical of the area, but it did happen two nights in a row. 2. There were literally no additional outlets to be found so I had to unplug a lamp to plug in my phone and other items. 2. The Wi-Fi was very unreliable on my phone, but for some reason, it worked better on my laptop. It was more consistently connected. 3. The restaurant was fantastic and the service was wonderful however, the food was a bit heavy on salt. 4. The bed was squeaky - the joints probably needed some lubrication, but it was comfortable 5. The bikes were rickety and old and could definitely use some updating.

2025-12-27 via Nuitee
V
Victor couple cl
3
Hotel sobrevalorado
Pros:

Su ubicación

Cons:

Sin estacionamiento dentro de las instalaciones.
Habitación sin aire acondicionado.
Infraestructura de áreas comunes en mal estado y poco acogedora.

2025-12-12 via Nuitee
L
LUIS ALBERTO extended_group br
5
EXTREMAMENTE CARO PARA O PADRÃO DO HOTEL.
Pros:

Localização, tamanho do quarto.

Cons:

PREÇO ABUSIVO PELO PADRÃO DO HOTEL E PELO QUE OFERECE EM CONFORTO. Café da manhã básico.

2025-12-11 via Nuitee
J
Juliana couple br
8
Hotel limpo, confortável e muito bem localizado
Pros:

Muito bem localizado. Quarto com uma varanda simpática

Cons:

A área da piscina me parece um pouco abandonada

2025-12-03 via Nuitee
R
RonanM737 Family
6
Shabby Chic in San Pedro de Atacama
Pros:

The hotel is nice and has a relaxed atmosphere. Our room was pretty good with decent amenities. We booked late so we didn’t get a suite (we had two deluxe rooms). Our outdoor area was a very small high-walled in terrace which was too hot to use. And if we did want to use it there was only one chair. There’s no air conditioning just a noisy fan. The standard of the food was mixed. We had some excellent dishes and some that were poor. The drinks selection is limited. Almost all of the staff were incredibly friendly but few of them had English and so we found it difficult to communicate as we have no Spanish. We had one strange experience. We paid for B&B for 2 rooms for 4 nights. Some excursions leave before the breakfast buffet opens. So you can choose a breakfast box to go. It contains a very limited selection of food from the breakfast buffet: bap with a slice of ham and a slice of cheese; yogurt; piece of fruit; some nuts; and a bottle of still water - it was not good. One morning we returned from our early excursion earlier than scheduled and the breakfast buffet was still open. We went to have breakfast but were told we couldn’t because we had had the breakfast in a box. We were really surprised. I went to reception to speak about it but was told quite firmly that if we wanted breakfast from the buffet then we would have to pay for it. I said I was not happy about that and the receptionist replied “ok” and went back to her looking at her computer. It’s a small thing possibly but we felt it said a lot about the hotel’s attitude towards its guests. Because of this we didn’t eat or drink in the hotel again even though we had planned to have two more lunches and one dinner there. We checked out with same receptionist who I suppose understandably did not ask us how our stay was. If we were ever to return to San Pedro de Atacama we would stay somewhere else.

2025-11-30 via Tripadvisor