NOI Casa Atacama

Hotels
8.6 (243 reviews)
Tocopilla E-8 , San Pedro de Atacama , cl
+56 2 2432 6800

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Poor value for money
Inedible food on Christmas

Categories

Cleanliness
7.98
Some areas mentioned as dirty, particularly the pool and balconies, which impacted the cleanliness rating.
Service
9.45
Staff were described as friendly and accommodating, contributing positively to the service experience.
Location
9.49
Well-located hotel with convenient access to the heart of San Pedro de Atacama.
Room Quality
8.44
Rooms were comfortable and clean, though a lack of air conditioning was noted.
Amenities
8.97
Amenities like a breakfast to-go and a water refill station were appreciated, although some areas were neglected.
Value for Money
7.43
Price did not correspond to the overall quality, particularly highlighted during a disappointing Christmas dinner.
Food and Beverage
7.98
While breakfast options were available, the quality of dinner during a holiday was below expectations.
Overall Experience
9.05
Overall, guests had a comfortable stay with nice staff, despite some issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:28

Property Description

Luxurious Accommodations
Experience the ultimate comfort in our bright and spacious rooms at Casa Atacama. Enjoy garden views from large windows, 400 thread count Egyptian cotton sheets, and complimentary WiFi for a relaxing stay.

Relaxation and Wellness
Indulge in our spa facilities featuring a sauna, steam room, and massage services. Unwind on sun loungers by the outdoor pool or explore the area with our complimentary bikes. Let us pamper you with complimentary welcome drinks and a gourmet restaurant.

Convenient Location and Services
Located just a minute's walk from San Pedro de Atacama's main square, Casa Atacama offers easy access to local attractions. Take advantage of our 24-hour front desk for shuttle services to the airport and book exciting excursions right at the hotel.

Book your stay at Casa Atacama by Noi Hotels for an unforgettable experience in San Pedro de Atacama.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Fri, Aug 14, 2026 until Tue, Sep 15, 2026
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJC

Location

Guest Reviews

8.6
Based on 243 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 9.05
P
Paulina • couple • cl
9
Pros:

Desayuno muy variado, buen café. Espacios comunes tranquilos y bien cuidados. Muy agradable

Cons:

La calefacción funcionaba sólo en la noche.

2026-08-28 • via Nuitee
M
Milena • couple • cl
9
excelente. descanso
Pros:

Desayuno excelente muy variado , frutas , diversos. tipos de pan y dulces . Ademas. comida. para Vegis
El servicio personal muy amable .
El hotel estaba en periodo de mantencion no habia piscina ni spa de eso no puedo opinar
Tiene disponibilidad de. Bicicletas ,prestan casco y cadena de seguridad
Gracias. a eso pudimos. hacer paseos por nuestra cuenta a las lagunas Cejar , garganta del diablo y Ayllu de Tulor
Habitacioens. muy comodas. , con calefaccion muy importante !! mucho silencio. Gracias!!

Gracias al personal de la recepcion Gerson y Andrea
A Andres operador turistico, por su ambilidad. y consejos
A Rosita del bar y comedor

Gracias a todos por hacer de nuestra semna. un dscanso muy entretenido

Cons:

mantener mejor las. areas " verdes".
le falta mantencion de limpieza a los ventnales y areas " verdes " es cierto que es desierto y el agua falta pero limpiar los maceteros y suculentas le falto.
mantencion de las bicicletas. que estaban algunnas con barro
es mi impresion que por ser temporada baja hay menos personal y se.estan haciendo las mantenciones
las.

2026-08-24 • via Nuitee
J
Jorge • extended_group • pt
9
Impecável, foi uma casa durante a nossa estadia. Excelente serviço
Pros:

A qualidade do serviço, impecável.

2026-08-22 • via Nuitee
L
Luis • couple • cl
8
Buen hotel, buena atencion , cercano a calle principal
Pros:

desayuno muy bueno

habitacion temperada

2026-08-15 • via Nuitee
M
Marcos • family_with_children • br
9
Um local maravilhoso que o Adobe esconde.
Pros:

Café da manhã excelente, chuveiro e nível de ruído baixo.

Cons:

Apesar do Hotel ficar próximo a área central, ele fica uns 250 metros isolado. A noite quando se retorna ao Hotel, as ruas estão um pouco ermas. Mas o local é bastante seguro.

2026-08-12 • via Nuitee
M
María Amparo • couple • cl
10
Excelente experiencia
Pros:

Excelente ubicación, todo impecable , la gente muy amable, el restaurante muy rico. Desayuno exquisito. Calefacción funciona perfecto. Un detalle por nuestro aniversario, muy cuidado. Especial mención a la amabilidad de Magaly y Endrina del restaurante.

Cons:

Me habría gustado t net cápsulas de café para cada día en la habitación

2026-08-02 • via Nuitee
A
Alba • couple • co
10
Fantástica Casa Noi
Pros:

Excelente el servicio, la calidez de sus colaboradores y siempre nos sorprendieron con detalles especiales, el mensaje personalizado de Bienvenida, recibir a las 4 am antes de tu excursión, tu caja de desayuno super equipada y el mega regalo de despedida!! Volveremos!!

Cons:

Todo estuvo de maravilla

2026-08-02 • via Nuitee
D
DANIELA • solo_traveller • br
9
Sensacional, o hotel é excelente e bem confortável pra descansar pós passeios do atacama. Fica há 2 quarteirões do centr
Pros:

Quartos amplos, camas confortáveis, aquecimento, super silenciosos.

Cons:

Entrada de luz pela fresta da cortina e chuveiro (quente, mas vazava água pelo chuveirinho o que prejudicava o fluxo pelo chuveiro)

2026-08-02 • via Nuitee
R
Rosangela • couple • br
9
Muito confortável. Surpreendente.
Pros:

Limpeza, bom gosto das instalações e conforto.

2026-07-04 • via Nuitee
E
Elena • extended_group • us
10
We had a great stay at Noi Casa Atacama and highly recommend it for its beautiful set up, service oriented staff and gre
Pros:

Great hotel. Comfortable set up and beautifully decorated with local weaves and natural elements. Beds were very comfortable, nice pillows and bedding. Felt very clean and well kept. Great breakfast and eating area with complementary water to keep well hydrated. Very service oriented staff, very polite. Just a short walk into the main part of town.

Cons:

They have solar power for energy which is amazing but the generator at night can feel noisy if your room is close to it and you are noise sensitive. There are plenty of rooms away from it.

2026-06-27 • via Nuitee
A
Alvaro • couple • cl
10
2026-06-27 • via Nuitee
J
Jin • solo_traveller • br
7
2026-06-08 • via Nuitee
J
Jin • extended_group • br
8
2026-06-08 • via Nuitee
A
Alejandra • solo_traveller • mx
3
2026-06-04 • via Nuitee
P
pedro • solo_traveller • br
9
Pros:

Localização, conforto e educação dos colaboradores

Cons:

O café da manhã poderia ser um pouco mais variado

2026-05-30 • via Nuitee
F
Francisca • family_with_children • cl
8
2026-05-28 • via Nuitee
B
BERENICE • couple • br
10
Noi casa Atacama está localizado próximo ao centrinho de San Pedro. Quartos silenciosos. ótimo banho
Pros:

café da manhã muito bom. gentileza dos atendentes do restaurante. recepção amavél e presente

2026-05-27 • via Nuitee
L
Landeta • solo_traveller • cl
5
Buenas instalaciones mal atendido ..
Pros:

El persona muy despreocupado, de los pasajeros. Se nota que hay mucha rotación… poco instruido en el funcionamiento del hotel ..

Cons:

El Sauna no funciona bien, no llega a los grados necesarios… sector de pisina desatendido y descuidado ..

2026-05-25 • via Nuitee
F
Felipe • solo_traveller • cl
5
No vale la pena la pension completa. Relacion precio/calidad malo.
Pros:

La amabilidad del personal y las habitaciones.

Cons:

La comida del restaurant era pesima. El servicio lento, llegaba fria, no era del 100% de lo que aparecia en el menu, por ej: en el plato de atun decia arroz thai y llego con otro arroz y la salsa no era thai. El sandwich llego con un pan frio, ni siquiera tostado o con una capa de mayonesa, la carne no llegaba al punto solicitado. En general, estuvimos 3 dias completos y pagamos la pension completa y el menu de la sugerencia del chef fue la misma en los tres dias y tenia 4 platos, es decir en un almuerzo y cena, entre dos personas probaban el menu completo y en los otros dias no habian mas opciones. Por ningun motivo pedir las sopas/cremas o los sandwich, y claramente la pension completa no.es una experencia a la altura de lo que uno esperaria del hotel NOI. De todas formas destacar que la amabilidad y cordialidad del personal destacaba.

La pension completa no ofrece una experencia para realmente aprovechar el hotel el dia completo.

2026-05-17 • via Nuitee
B
Bernardo • family_with_children • br
9
2026-05-14 • via Nuitee