Pointe Plaza Hotel

Hotels
8.2 (1167 reviews)
2 Franklin Avenue , Brooklyn , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Poor cleanliness
Limited food options
Dated facilities

Categories

Cleanliness
6.55
Concerns about hygiene and cleanliness mentioned multiple times in reviews.
Service
9.55
Positive sentiments about staff friendliness and helpfulness noted by several reviewers.
Location
9.05
Many guests appreciated the location as being convenient and safe.
Room Quality
8.55
Overall comfort mentioned, but some rooms dated.
Amenities
7.55
Basic amenities stated to be lacking or needing improvement.
Value for Money
8.55
Reviews suggest it offers decent value considering location and comfort.
Food and Beverage
7.05
Breakfast options criticized as being limited with room for improvement.
Overall Experience
8.75
Generally positive feedback with several areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:02

Property Description

Modern Glass Façade and Spacious Rooms
Experience modern comfort with a touch of elegance at Pointe Plaza Hotel. Enjoy free WiFi, spacious bathrooms, and stunning views of the Manhattan skyline from select rooms.

Convenience and Comfort
Benefit from amenities such as an ironing board, complimentary continental breakfast, and a fitness centre. Our 24-hour reception, fax services, and shuttle to Times Square ensure a stress-free stay.

Prime Location and Nearby Attractions
Located just 6.4 km from downtown Manhattan, our hotel offers easy access to the subway station and key attractions like the Brooklyn Navy Yard, South Street Seaport, and the Barclays Center.

Book now for a memorable stay at Pointe Plaza Hotel!

Important information:

Guests must be at least 21 years of age to check in at Pointe Plaza Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.2
Based on 1167 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.05
Overall Experience: 8.75
M
Michael family_with_children ch
7
2026-08-22 via Nuitee
S
sai extended_group ca
10
2026-08-21 via Nuitee
M
Muhammad family_with_children ae
7
Budget friendly for short stay
Pros:

Room was spacious

Cons:

Property requires proper maintenance of rooms, kitchen should have basic cutlery . Breakfast should have some options include some muffins or sweet stuff bread eggs as there was only coffee juice cereal and bagels . Honestly Disappointing at breakfast

2026-08-21 via Nuitee
A
Andrea couple hu
10
2026-08-20 via Nuitee
V
Vít couple cz
8
2026-08-19 via Nuitee
J
Joel solo_traveller ca
10
2026-08-18 via Nuitee
C
C family_with_children us
6
Pros:

😒I’ve stayed in many interesting places and this hotel’s location was by far the worse. Trash everywhere in the streets, while walking my kids and I seen two dead rodents. The neighborhood was a bit eerie when we were there. No food options around and nothing else worth visiting.
I also spent $600+ on uber to get to around.


Breakfast was embarrassing! Bagels and cereal it was insulting. The rooms were clean and spacious but needs an upgrade.

I thought the staff was the best part of the stay! Super accommodating, answered all my questions, very tentative, and super polite. I hope they are earning what they deserve.

Cons:

Transparency with the location! Maybe real photos.

2026-08-18 via Nuitee
D
Daniela extended_group sk
6
Cons:

Very poor breakfast.Old furniture in room.Bad aircondition.Located in jewish district there were no restaurants,grocerries.

2026-08-17 via Nuitee
M
Michelle couple us
9
Comfy, quiet, clean
Pros:

I liked how affordable everything was. The room / bed were spacious and comfortable. The front desk were open all day & didn’t have to worry about coming in / out. The location was pretty safe.

Cons:

A little outdated & unless you’re exploring Brooklyn, the nearest train station was a little far to manhattan.

2026-08-17 via Nuitee
N
Noga family_with_children us
5
Way too expensive for the experience! Will never return or recommend to a friend
Pros:

N/A

Cons:

The building the lobby and the room were old and not inviting, it felt like a motel and not worth the money I paid.

2026-08-17 via Nuitee
A
Anne family_with_children fr
7
2026-08-15 via Nuitee
S
Sean family_with_children ca
9
NIce quiet hotel. Great staff and very clean.
Pros:

Room was large and quiet. Parking was easy.

2026-08-15 via Nuitee
Élodie solo_traveller fr
8
Pros:

Large space
Kitchen

Cons:

No cutlery, plates, etc. in the kitchen

2026-08-14 via Nuitee
T
Trini solo_traveller tt
5
Pros:

The room was clean

Cons:

The AC was noisy and intermittent. The cable/ direct TV was horrible. I used the drinking glasses the first day I got there and they were never replaced. No refrigerator or microwave in the room.

2026-08-13 via Nuitee
P
Priscilla couple us
10
2026-08-08 via Nuitee
A
Aurelien family_with_children fr
7
Hôtel bon rapport qualité prix
Pros:

La chambre était propre et nettoyée quotidiennement

Cons:

L’hôtel est vieillissant

2026-08-08 via Nuitee
P
Piotr solo_traveller pl
6
Cons:

Byliśmy w tym hotelu okolo 3 lata temu, były śniadania i nawet można było wziąć bajgle na wynos a tym razem, po przyjeździe był limit 2 bajgle na osobę, czego nie napisano w ofercie że śniadanie jest limitowane. Ale "najlepsze" było że w trakcie pobytu zmniejszono limit bajgli 1 na osobę (wspomnę że żona i dzieciaki w ogóle nie mieli parcia na bajgle) ale fakt zmniejszenia i tak limitowanego śniadania bez opisu tego w ofercie, spowodował że zgłosiłem reklamację w recepcji. Hotel nie zmienił zasad i nie odwołał limitów. Po reklamacji w Booking.com nadal nic nie zmienili, ale booking.com w ramach rekompensaty dał mi środki na kolejną rezerwację. Dziwne podejście hotelu, szczególnie w USA...

2026-08-07 via Nuitee
A
Andrea family_with_children de
6
Pros:

Breakfast, friendly staff good for the money

Cons:

To far off from the city

2026-08-07 via Nuitee
B
BALAJI family_with_children be
7
Worth the money in Brooklyn and breakfast room lady Guadalupe was kind
2026-08-06 via Nuitee
L
LaTisha family_with_children us
9
2026-08-03 via Nuitee