Pointe Plaza Hotel

Hotels
8.2 (1134 reviews)
2 Franklin Avenue , Brooklyn , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Poor cleanliness
Limited food options
Dated facilities

Categories

Cleanliness
6.55
Concerns about hygiene and cleanliness mentioned multiple times in reviews.
Service
9.55
Positive sentiments about staff friendliness and helpfulness noted by several reviewers.
Location
9.05
Many guests appreciated the location as being convenient and safe.
Room Quality
8.55
Overall comfort mentioned, but some rooms dated.
Amenities
7.55
Basic amenities stated to be lacking or needing improvement.
Value for Money
8.55
Reviews suggest it offers decent value considering location and comfort.
Food and Beverage
7.05
Breakfast options criticized as being limited with room for improvement.
Overall Experience
8.75
Generally positive feedback with several areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:02

Property Description

Modern Glass Façade and Spacious Rooms
Experience modern comfort with a touch of elegance at Pointe Plaza Hotel. Enjoy free WiFi, spacious bathrooms, and stunning views of the Manhattan skyline from select rooms.

Convenience and Comfort
Benefit from amenities such as an ironing board, complimentary continental breakfast, and a fitness centre. Our 24-hour reception, fax services, and shuttle to Times Square ensure a stress-free stay.

Prime Location and Nearby Attractions
Located just 6.4 km from downtown Manhattan, our hotel offers easy access to the subway station and key attractions like the Brooklyn Navy Yard, South Street Seaport, and the Barclays Center.

Book now for a memorable stay at Pointe Plaza Hotel!

Important information:

Guests must be at least 21 years of age to check in at Pointe Plaza Hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 25 per day.

Location

Guest Reviews

8.2
Based on 1134 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 7.05
Overall Experience: 8.75
P
Priscilla • family_with_children • fr
5
2026-07-25 • via Nuitee
L
Laurie • family_with_children • us
7
Nice neighborhood and spacious rooms.
Pros:

Nice neighborhood with an awesome bagel shop across the street. Very safe neighborhood with a neighborhood watch community.

Cons:

I had to pay for parking.

2026-07-25 • via Nuitee
K
Kolin • couple • us
10
2026-07-25 • via Nuitee
K
kol1974 • solo_traveller • il
1
A very bad experience
Cons:

If there is such a thing as deception and false advertising, then this place mistakenly called a hotel is the case.
We had an unpleasant experience to say the least. Incorrect bathroom and broken toilet, musty and dusty room. Very poor breakfast and the hotel is located in an area where you can't find anything open after 5pm and on weekends everything is closed.
I have no doubt that I do not and will not recommend going to this place at all. A complaint was even filed to Booking company.
This is not worthy of being called a hotel.

2026-07-25 • via Nuitee
C
Christina • solo_traveller • us
6
Not as nice as it looks but a nice place to stay
Pros:

Hotel staff was very friendly and helpful. The price was pretty good.

Cons:

The hotel definitely looks way nicer in the pictures and the rooms look much larger than they actually are. The 24 hour coffee bar advertised was instant folgers which was pretty dissapointing. While the hotel advertised a small parking lot, it's 5 spaces tops in the alley next to the building. We were lucky enough to get a spot but most nights when we got back the night manager was parked their blocking our spot and while he was very quick to move his car when we returned and asked it was a bit frustrating at the end of a long day.

2026-07-24 • via Nuitee
F
francisco javier • family_with_children • es
6
Mentalízate que no estás cerca de Manhattan, aunque es un hotel muy limpio y con habitaciones amplias
Pros:

Hotel muy muy limpio
El señor que hacía el turno de noche en recepción, era encantador, siempre dispuesto a ayudar, un 10 para él
Lavadora y secadora gratis

Cons:

El desayuno es poco variado, la señora que prepara los bagels es un poco desagradable, cuando faltaba algún producto en el desayuno se ponía a la defensiva, no me gustó su actitud
Está lejos de Manhattan, tienes q caminar 20 minutos para coger el metro, volver de noche impone respeto

2026-07-24 • via Nuitee
M
Maximilian • family_with_children • us
7
2026-07-24 • via Nuitee
J
Jo Edgar • couple • no
3
2026-07-23 • via Nuitee
J
Jaceh • solo_traveller • pl
9
Pros:

Darmowa hotelowa pralnia dla klientów oraz bardzo symapyczna i pomocna pani w recepcji. Polecam to miejsce, szczególnie dla rodzin z dziećmi.

Cons:

-

2026-07-23 • via Nuitee
C
Cédric • solo_traveller • fr
8
Pros:

Hôtel un peu vieillot mais qui est d'un très bon rapport qualité prix pour Brooklyn. Le métro est à 15 minutes à pied et un arrêt de bus est juste à côté de l'hôtel. Le petit déjeuner est simple mais bon par contre c'est toujours la même chose ( deux bagels). Attention de bien vérifier les dates de péremption car il proposait du lait périmé depuis quelques jours et il n'y a pas de déjeuner le samedi .

2026-07-23 • via Nuitee
G
Gilles • solo_traveller • us
4
Way to old looking. Go to THE POD in the same area. Much better !
Pros:

Not much.
Rooms are big.

Cons:

Almost everything.
Old looking, just good for one night if no other option available. Because I still paid $183 for one night !

2026-07-23 • via Nuitee
L
Leon Carlos • extended_group • de
9
Pros:

Das Zimmer und die Betten waren top

Cons:

Das Frühstück war etwas dürftig

2026-07-22 • via Nuitee
C
Colantuono • family_with_children • it
6
2026-07-20 • via Nuitee
H
Haraldur Ìsleifur • solo_traveller • is
9
2026-07-20 • via Nuitee
C
Colantuono • family_with_children • it
6
2026-07-20 • via Nuitee
A
Annik • solo_traveller • ch
8
Quartier surprenant mais rassurant où on dort très bien
Pros:

Le personnel a l’accueil était toujours très sympathiques et arrangeant. Vraiment ils étaient tous agréables.
Le ménage était bien fait et le lit très confortable. Nous avons aussi apprécié son calme

Cons:

La femme qui sert le petit déjeuner. Elle ne doit pas avoir l’option « sourire - bonjour ». Je l’avais lu avant notre petit déjeuner en me disant que c’était exagéré, mais pas du tout. Rarement vu quelqu’un d’aussi peu accueillante avec les touristes. Ne faisant aucun effort de compréhension ou de serviabilité. Dommage !
Les rideaux de notre chambre étaient très difficiles à fermer et à ouvrir. À changer selon moi

2026-07-20 • via Nuitee
J
James • solo_traveller • us
7
It was a good stay
Pros:

I liked the location

Cons:

Nothing

2026-07-20 • via Nuitee
L
LALITA • family_with_children • mu
8
2026-07-20 • via Nuitee
L
LALITA • couple • mu
8
2026-07-20 • via Nuitee
F
Frank • solo_traveller • nz
8
Pros:

The location, the beds were comfortable and the staff were professional, friendly and helpful.

2026-07-19 • via Nuitee