Cityhotel Monopol

Hotels
8 (3396 reviews)
Reeperbahn 48-52 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noisy environment
Small rooms
High breakfast cost

Categories

Cleanliness
7.96
The rooms are stated as clean and well-maintained but some reports about noise distract from the overall quality.
Service
8.43
Friendly and helpful staff are mentioned positively throughout the reviews.
Location
8.97
Consistently praised for its central location, particularly for access to the Reeperbahn.
Room Quality
7.42
Rooms are deemed adequate but there are mentions of size issues and aging bathrooms.
Amenities
7.95
Basic amenities are available but some guests found certain items lacking, like kettles in rooms.
Value for Money
7.41
Some reviews complain about high breakfast prices, impacting the perceived value.
Food and Beverage
7.46
Positive mentions of breakfast, but also complaints about high costs.
Overall Experience
8.43
Many guests indicate a desire to return, reflecting a strong overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Vibrant Location on Reeperbahn Nightlife Mile
Experience the heart of Hamburg at City Hotel Monopol, where entertainment and comfort meet.

Modern Rooms and Convenient Amenities
Enjoy soundproofed rooms with free Wi-Fi, cable TV, and en suite bathrooms.

Dining Options and Entertainment
Indulge in delicious meals at Monopol restaurant, unwind at the summer terrace, or have a drink at the 24-hour cocktail bar.

Ready to immerse yourself in the vibrant Hamburg scene? Book your stay at City Hotel Monopol now.

Important information:

Guests wishing to bring pets must pay an additional fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 3396 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 8.43
T
Tina • solo_traveller • de
7
TOP LAGE
Pros:

Die Lage ist top und das Personal super freundlich. .

Cons:

Es ist zur Straße hin schon recht laut, aber ist halt die Reeperbahn. Zimmer war klein aber fein. Das Bad ist etwas in die Jahre gekommen. Zimmer recht hellhörig.

2026-06-06 • via Nuitee
L
laura • solo_traveller • gb
7
2026-06-05 • via Nuitee
P
Pei-Hsuan • solo_traveller • tw
9
Pros:

Good front desk service

Cons:

A little bit hot inside the room, but it offers a fan

2026-06-05 • via Nuitee
S
Slawomir • solo_traveller • de
9
2026-06-05 • via Nuitee
C
Christian • solo_traveller • de
10
2026-06-04 • via Nuitee
A
Anja • couple • de
9
Gern wieder
Pros:

Sehr nettes Personal, sehr sauber,

2026-06-04 • via Nuitee
A
Andrew • couple • us
1
Do not go here. If you like the night life or the red light district, find another place to stay.
Pros:

The bed was comfortable for a second before I got overpowered by the headache inducing smell of lingering smoke.

Cons:

It was in the worst location with homeless people and drug addicts just a block away. The room smelled like a chain smokers hideaway. It looked preserved and uncleaned for a month, like someone had cleaned it a month ago and then just left it vacant to accrue dust. The staff had the gall to charge me tax on the room, after the fact, that I didn't spend the night at. Also, none of the photos were accurate to how my room looked. I expected at least one photo to be similar to my room, but none of them were. Imagine the worst attributes of the photos online with dust and the smell of smoke everywhere and that was my short stay.

2026-06-04 • via Nuitee
R
Rosanna • extended_group • it
7
Soggiorno piacevole, cordiali gli addetti alla reception .
Pros:

Per la colazione abbiamo provveduto autonomamente. Asciugamani sostituiti ogni giorno. La posizione dell' hotel è comoda per spostarsi con la metro.

Cons:

Nulla

2026-06-04 • via Nuitee
E
Esther • extended_group • de
7
Pros:

Einfaches Hotel in super Lage zu einem guten Preis.

2026-06-03 • via Nuitee
M
Michael • solo_traveller • de
8
2026-06-03 • via Nuitee
A
Antonella D. G. • solo_traveller • it
9
Per un buon inizio..
Pros:

Rapidi sia il check-in, che il check-out
Comodo l'ascensore ( con i bagagli, anche per un solo piano, fa la differenza.)
Camera pulita ed accogliente.

Cons:

È un vero peccato non avere una presa elettrica vicino al letto.
Colazione non inclusa ( lo sapevamo), ma comunque un po' troppo costosa se l'ospite volesse usufruirne.

2026-06-03 • via Nuitee
A
Andrea • couple • de
7
Wir kommen immer wieder gerne ins Monopol....
Pros:

Frühstück top...Lage außergewöhnlich gut....darum immer wieder gern...

Cons:

Ich habe keinen Schuhlöffel gefunden...

2026-06-02 • via Nuitee
W
Wörz • couple • de
5
2026-05-31 • via Nuitee
J
Jürgen • family_with_children • de
8
Alles Prima, Erwartungen voll erfüllt
Pros:

Lage ist ausgezeichnet,Personal sehr freundlich

Cons:

Die Duschvorhänge sind leider zu kurz , so das es nach dem duschen recht nass im Bad ist

2026-05-30 • via Nuitee
A
Anja • couple • de
9
Pros:

Die Freundlichkeit des gesamten Personals war spitze.
Die Lage ist top gelegen.
Das Prei-Leistungsverhältnis des Frühstücksbuffetts passt

Cons:

Die Dusche in der Badewanne

2026-05-29 • via Nuitee
M
M • couple • nl
7
Mooi centraal
Pros:

Lekker centraal

Cons:

Geen waterkoker of koffie apparaat

2026-05-29 • via Nuitee
B
Benny • extended_group • nl
9
2026-05-29 • via Nuitee
K
König • solo_traveller • de
9
2026-05-28 • via Nuitee
T
Theo • solo_traveller • de
7
Pros:

Gute Lage und Verkehrsanbindung für die gesamte Innenstadt, Zimmer nach hinten sehr ruhig

2026-05-28 • via Nuitee
H
Heinz • couple • de
9
Top - wie immer im Monopol
Pros:

Hat alles gepasst.
Personal sehr freundlich.

2026-05-27 • via Nuitee