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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Public transport tickets
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Public Bath
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Cooking class
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Stand-up comedy
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Wine release events
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Health or beauty spa nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location near Old Quarter
Splendid Star Grand Hotel and Spa, centrally located in Hanoi near the Old Quarter, offers modern rooms and suites with free Wi-Fi and private bathrooms. Just a 5-minute walk to Hoan Kiem Lake, this hotel is the perfect base for exploring the vibrant city.
Comfortable Accommodation with Modern Amenities
The air-conditioned rooms and suites feature soundproofed windows, flat-screen cable TV, DVD player, and minibar. Guests can enjoy daily fresh fruits and a private bathroom with complimentary toiletries. The hotel's 24-hour reception ensures convenience for guests throughout their stay.
Convenient Services and Facilities
Guests can take advantage of airport shuttle, laundry, and dry cleaning services. The hotel also offers currency exchange, a tour desk, and bicycle rentals for exploring the area. With its Vietnamese restaurant on-site, Splendid Star Grand Hotel and Spa provides a complete hospitality experience.
Book your stay at Splendid Star Grand Hotel and Spa for a memorable experience in Hanoi.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 6 years old and over stay for VND 260,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Perfekt placeret tæt på alt. Jacky og resten af personalet var gode til at hjælpe os med alt, hvad vi havde brug for.
Die tolle Lage in der Altstadt und gegenüber der Kathedrale. Die Freundlichkeit des Personals, besonders Mina von Empfang.
Aufgrund der niedrigen Decken musste ich im Frühstücksraum den Kopf einziehen. Das Frühstück - besonders die Obstauswahl - war gut.
Location is handy.
Die Lage des Hotels ist bestens, gleich neben der Kirche in einem sehr netten Viertel. Wir haben ein Zimmerupgrade bekommen Riesiges Zimmer mit Balkon und Blick auf Kirche. Danke an Jacky!
Perfect location and lovely staff
L'hôtel est parfait le personnel et au petit soin l'emplacement et très bien près de tout mais au calme, juste á côté de la cathédrale.
Jacky,anna et Jones se sont très bien occupé de nous pour notre séjour.
Rapport qualité/prix parfait
Rien
Frau Mina am Empfang sehr freundlich und sehr hilfsbereit. Immer ein Lächeln drauf 👍
O serviço o foi excelente a funcionária Mina esteve sempre disponivel para qualquer esclarecimento e indicações.
The hotel was wonderful! They upgraded us immediately to a much bigger room for free and carried our luggage. Also, the breakfast was literally the best hotel breakfast I’ve ever had. The menu was vast and changed everyday. The fruits, veggies, Vietnamese coffee, stir fried beef, vegetarian fried rice, and spring rolls were divine. Lastly, Ms. Mina was really sweet. She helped make the experience amazing. I would 100% come back to this hotel
Convenient location, cute space, amazing breakfast buffet, friendly staff! 💗 Really enjoyed our stay and looking forward to come back when we visit Hanoi again ☺️
Really happy with everything specially will all the stuff and special Jacky 😊
Great
Brilliant location, brilliant staff. Every single person couldn’t do enough to help us and nothing was a problem. The breakfast choice was amazing and probably the best I’ve had consistently.
Mr John and Jackie were gem’s.
The hotel was located in a great area just near the cathedral, shops and restaurants. We had a lovely room with balcony . It was large and airy . The staff including Jacky, Mina, Angela, and Anna could not of been more helpful . The breakfast was lovely
Location, people, food all fabulous!
Nothing
Great location
Staff so helpful
Location
Emplacement dans le vieux quartier tees pratique. Tres bon petit dejeuner. Tres Bonne Accueil
Piscine pas en service. C’est une rue pietonne donc pas d acces en bus ou voiture pour les excursions, pas tres pratique avec des valises. La salle de bain n’est pas pratique le toilette est inondé par la douche.
Idéalement situé, tres bon petit déjeuner, literie confortable
La piscine ne se situe pas dans l'hôtel, il faut marcher 5min pour entrer dans un autre établissement et profiter d'une pisicne froide
La salle de bain n'était pas très agrable car il n'y avait pas de cabine. La douche eclaboussait partout et le sol etait entièrement trempé. Pas pratique pour utiliser les toilettes ensuite.
La salle d'eau etait si petite que le lavabo était dans le couloir de l'entrée de la chambre
Pas de prises proche de la tete de lit
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