Quest Dandenong

Hotels
Quest Apartment Hotels
8.8 (683 reviews)
2-6 James Street , Dandenong , au

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient amenities
Cons:
Cleaning issues
Noise disturbances
Wifi connectivity problems

Categories

Cleanliness
8.01
Some reviews noted dirty conditions and a stale smell in rooms.
Service
9.48
Customer service was consistently praised, highlighting friendly staff and good facilities.
Location
8.52
Location was convenient for some, but far from city attractions for others.
Room Quality
8.47
Rooms were described as clean and well-equipped, although some felt dated.
Amenities
9
Good amenities noted such as cooking facilities and parking, though wifi issues were mentioned.
Value for Money
8.96
Considered good value based on the cost, despite some complaints related to overall quality.
Food and Beverage
9.01
No specific food and beverage services were mentioned, hence rated as standard for hotel tier.
Overall Experience
8.98
Overall experience was mostly positive, with a mix of favorable and unfavorable points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Conveniently Located

Modern Amenities

Home-like Comfort

Quest Dandenong boasts a classic red-brick building offering self-contained serviced apartments. Guests can enjoy an outdoor pool, BBQ facilities, and free parking. The property also provides a laundry service and pantry shopping.

The accommodations feature air conditioning, kitchenette in studios, full kitchen in apartments, flat-screen TV, DVD player, and hairdryer.

Situated just 3 minutes' drive from Dandenong Hospital, with central Dandenong a short 15-minute walk away, the hotel is ideally located. Don't miss the nearby attractions such as Sandown Racecourse, Dandenong Indoor Sports Centre, and Keysborough Golf Course. Book your stay at Quest Dandenong now for a perfect blend of convenience and comfort.

Important information:

Please note that there is a nonrefundable 1.5% charge for payments made with a credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 683 reviews
Cleanliness: 8.01
Service: 9.48
Location: 8.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
S
Shanum couple au
10
2026-04-03 via Nuitee
C
Colin solo_traveller au
7
2026-03-30 via Nuitee
A
Angela couple au
10
Pros:

The room was very clean .
It was very quiet .
Very safe Hotel .
Excellent staff assistance and information .
Highly recommend this very clean, comfortable accomodation where the staff treat you like friends , welcoming and informative and quick to provide assistance.

Cons:

There was no lift so do not over pack .

2026-03-29 via Nuitee
R
Rocio family_with_children au
8
2026-03-29 via Nuitee
T
Te Waiora couple nz
9
Convenient location, friendly staff, clean amenities
Pros:

Quest Dandenong on James Street is right by the A1 main road, so there was plenty of traffic going past. Still, the room was appreciated, and the bathroom/toilet facility was good. We enjoyed the swimming pool. We were well-respected by the staff, who were only too happy to assist us. Thank you. The location was close to main shopping centres at Dandenong, and plenty of places to eat.

Cons:

The drainage in the bathroom basin wasn't the best, but the Quest maintenance person did his best to resolve the problem. The swimming pool was relaxing, although having people around the pool smoking cigarettes didn't add to the atmosphere. And those residents who chose to smoke outside the motel on the pavement often left their cigarette-butts on the ground, which isn't the best look.

2026-03-26 via Nuitee
A
Andrea solo_traveller au
9
2026-03-23 via Nuitee
K
Kim couple au
8
2026-03-22 via Nuitee
C
Colin solo_traveller au
5
2026-03-21 via Nuitee
Aleksandar Stojkovski family_with_children au
8
2026-03-16 via Nuitee
D
Dr Allan McDonald solo_traveller au
10
Could not ask for better
Pros:

Staff have exceeded expectations and the apartment is spacious and clean

2026-03-13 via Nuitee
D
Duncan couple au
10
2026-03-12 via Nuitee
L
Lisa couple au
10
Perfect place for families
Pros:

I have stayed here many times and know I can always rely on this place to accommodate us so well. We absolutely love it here. It’s clean, comfortable, and the staff are amazing especially Pauline! 😬

Having a washing machine and dryer is such a bonus, and the kitchen facilities are fantastic too. The pool is another highlight the kids absolutely love it.

We always enjoy our stay and will definitely keep coming back.

2026-03-11 via Nuitee
B
Bradleigh family_with_children au
10
Will stay again when in Melbourne
Pros:

Brilliant stay quality hotel and friendly staff

Cons:

Na

2026-03-11 via Nuitee
L
Liron family_with_children au
10
2026-03-05 via Nuitee
L
Linda family_with_children au
8
2026-02-28 via Nuitee
L
Liron family_with_children au
9
2026-02-27 via Nuitee
K
Kevin family_with_children au
7
2026-02-23 via Nuitee
C
claireakhbari NONE Campbells Creek, Victoria
10
A great experience
Pros:

I live in Central Victoria and needed to travel to the area for vet care for my dog. I was so thrilled to discover that Quest offer pet-friendly accomodation. This made the process so much easier and less stressful than driving hundreds of kilometres all in one day. The apartment we stayed in was very comfortable and well-equipped. We were advised we were upgraded to a larger room which made the stay with my dog really pleasant. Overall a great experience. I would recommend to others and will certainly be staying at Quest again.

2026-02-21 via Tripadvisor
M
mick71clyde Business
10
Easy
Pros:

The service from staff was great prior to arrival ensuring we had all derails for late entry, the rooms were clean and tidy.

2026-02-14 via Tripadvisor
C
Claudia couple at
8
Pros:

Recht großes Appartement mit allem was man braucht, inkl. Waschmaschine und Trockner!

Cons:

Die Betten im Zweibettzimmer waren je nur 90cm breit, definitiv zu schmal 🙁
Das Pool in der Mitte des Gebäudes ist nicht sehr einladend. Es gibt keine Liegen und nur unbequeme Sessel mit Tisch.

2026-02-14 via Nuitee