Hotel Club La Serena

Hotels
8.4 (3205 reviews)
Avda Del Mar N° 1000 , La Serena , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.79
Several mentions on cleanliness issues, including a significant problem with ants in the rooms.
Service
8.76
Generally positive feedback regarding staff, with praise for helpfulness and friendliness.
Location
9.3
Consistently praised for its excellent beachfront location.
Room Quality
8.25
Rooms described as comfortable and spacious, but some furniture needs improvement.
Amenities
8.28
Amenities like the pool are enjoyed, but some repairs and improvements needed.
Value for Money
8.24
The pricing is perceived as reasonable given the location and overall experience.
Food and Beverage
7.79
Breakfast received mixed reviews, needing improvement in variety and quality.
Overall Experience
8.76
The reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.

Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.

Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.

Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 3205 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
R
Rodrigo • couple • cl
9
Placentero.
Pros:

El desayuno, la carta de almuerzo y la piscina.

Cons:

El gimnasio está muy a la vista de todos.

2026-03-21 • via Nuitee
P
pablo • couple • cl
6
Cons:

Mucho ruido en los pasillos. Se escuchan muy fuerte los portazos desde otras habitaciones

2026-03-20 • via Nuitee
J
Jaime • couple • br
7
Pros:

Localização

Cons:

O quarto está em prédio após a piscina, para tomar café da manhã é necessário caminhar em volta da piscina, o que pode ser um problema em dia de chuva. O estacionamento é com Ripio e sem cobertura

2026-03-20 • via Nuitee
F
fernando • couple • cl
10
excelente
Pros:

lo que mas me gusto es el desplazamiento, ya que tengo problema de movilidad a uds en todas partes tienen plataforma para subir o bajar no solo escala

2026-03-19 • via Nuitee
F
Fernanda • family_with_children • cl
8
Un lugar bonito para desconectarse con buena ubicación
Pros:

Ubicación
El desayuno incluido
Áreas verdes
Área de juegos
Gimnasio
La preocupación por la mucama

Cons:

La piscina estaba en el fondo descascarada la pintura en algunos lugares.
En el restaurant que ofrecía el desayuno se observaron algunas mosquitas
Si bien es un lugar con inclusión, falta tener una rampa de acceso entre la recepción y las habitaciones y entre estas y el restaurante porque es difícil el acceso en caso de una silla de ruedas o coche de bebé

2026-03-17 • via Nuitee
C
Carolina • couple • cl
10
Pros:

Cómodo

2026-03-17 • via Nuitee
J
Jorge • couple • cl
8
Pros:

Desayuno excelente

2026-03-17 • via Nuitee
D
Dr. Otto • couple • de
9
Einfach praktisch gut
Pros:

Parkplatz war direkt am Hotel. Zimmer 31qm mit Balkon war sehr praktisch

Cons:

Direkt schlecht war eigentlich nichts. Frühstück war am ersten Tag sehr belegt aber am 2. Tag gut.

2026-03-17 • via Nuitee
L
Loreyn Carolina • family_with_children • cl
8
Pros:

El desayuno

Cons:

La temperatura del aire acondicionado

2026-03-16 • via Nuitee
C
Cristobal • couple • cl
7
Estancia flash
Pros:

Muy buenas instalaciones y restaurant agradable.
El personal un 7 en todo sentido

Cons:

La pieza, para el precio, es demasiado básica y apretada. Tv enana, camas no tan comoda, closet apretadisimo, frigobar que no sirve y en general demasiado sencillo para el valor.

2026-03-16 • via Nuitee
A
Alessandro • extended_group • br
10
Pros:

Boas

2026-03-16 • via Nuitee
J
Jaime • solo_traveller • cl
9
Excelente estancia durante el fin de semana
Pros:

Muy buena atención del personal del hotel

2026-03-16 • via Nuitee
T
Teresa • couple • cl
10
Excelente estadia
Pros:

Desayuno excelente ,variado,fruta de buena calidad

2026-03-16 • via Nuitee
J
James • couple • us
10
2026-03-15 • via Nuitee
A
Alejandra • family_with_children • cl
10
2026-03-15 • via Nuitee
S
Steven • solo_traveller • au
6
Pros:

Breakfast was good but always late

Cons:

No real facilities in fitness centre.
Floor was very dirty all the time.

2026-03-14 • via Nuitee
A
Andres • family_with_children • cl
9
Pros:

La calidad del personal, excelente la atención, además destaca por la organización y la comunicación permanente con el personal para resolver tus necesidades.

Cons:

Que no tenga aire acondicionado en general las instalaciones, comedores y habitaciones.

2026-03-14 • via Nuitee
C
Cristian Andrés • couple • cl
9
Excelente ubicación para evitar los tacos de la costanera
Pros:

Los espacios comunes y la ubicación

Cons:

Falta de integración de la decoración y las habitaciones, se sentía como estar en un arnbnb las piezas

2026-03-14 • via Nuitee
M
Marcelo • couple • us
8
2026-03-13 • via Nuitee
C
Constanza • family_with_children • cl
8
2026-03-12 • via Nuitee