Hotel Club La Serena

Hotels
8.4 (3387 reviews)
Avda Del Mar N° 1000 , La Serena , cl
+56 51 222 1262

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.79
Several mentions on cleanliness issues, including a significant problem with ants in the rooms.
Service
8.76
Generally positive feedback regarding staff, with praise for helpfulness and friendliness.
Location
9.3
Consistently praised for its excellent beachfront location.
Room Quality
8.25
Rooms described as comfortable and spacious, but some furniture needs improvement.
Amenities
8.28
Amenities like the pool are enjoyed, but some repairs and improvements needed.
Value for Money
8.24
The pricing is perceived as reasonable given the location and overall experience.
Food and Beverage
7.79
Breakfast received mixed reviews, needing improvement in variety and quality.
Overall Experience
8.76
The reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Oceanfront Location and Beautiful Garden
Hotel Club La Serena is a picturesque retreat with stunning ocean views and lush green surroundings. The perfect setting for a relaxing getaway.

Comfortable Rooms with Modern Amenities
Experience comfort and style in our rooms featuring wooden floors, contemporary decor, 32'' plasma cable TVs, and free WiFi. Upgrade to a room with ocean views and a private balcony for a truly luxurious stay.

Delicious Dining Options and Beach Bar
Indulge in mouthwatering meat and fresh seafood dishes at La Brisa Restaurant or sip on exotic cocktails at the beach bar during happy hour. The perfect culinary experience by the ocean.

Book your stay at Hotel Club La Serena now to enjoy all these fantastic amenities and more!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LSC

Location

Guest Reviews

8.4
Based on 3387 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
J
Jorge • solo_traveller • cl
10
2026-08-29 • via Nuitee
D
Daniel • solo_traveller • cl
10
Grata estadía de trabajo
Pros:

Muy buena habitación. Excelente comida y desayuno excepcional

Cons:

Todo ok

2026-08-28 • via Nuitee
M
MARICES • couple • cl
4
Muy caro para lo descuidado del lugar
Pros:

Ubicación

Cons:

Limpieza de habitación, hasta cabellos en las paredes de la ducha. Se nota la falta de mantenimiento de las instalaciones.

2026-08-24 • via Nuitee
M
Marcos y Pamela • solo_traveller • cl
10
Aniversario Matrimonio 34
Pros:

Instalación, comodidades, limpieza y tranquilidad

Cons:

Acceso vehículo deben reparar piso en Acceso principal

2026-08-24 • via Nuitee
C
Catalina • solo_traveller • cl
4
Decepcionante
Pros:

Buena ubicación

Cons:

No se parece a las fotos. Habíamos reservado en habitación estándar y nos pasaron a suite y de suite no tenía nada. Parecía un departamento cualquiera de playa, antiguo, se nota que no hacían limpieza hace tiempo. Vidrios sucios, piso con polvo. Cuando hicieron el aseo con suerte hicieron la cama porque quedó prácticamente igual. No cambiaron unas de las toallas. Lo único bueno es que está al frente del mar

2026-08-24 • via Nuitee
L
Lagos Escobar • solo_traveller • cl
9
Buena experiencia
Pros:

Ubicación y habitaciones. Me dieron un upgrade sin costo de la habitación, quedé en una suite

Cons:

Se demoraron un poco en atendenderme en el restaurante

2026-08-24 • via Nuitee
F
FERNANDO • family_with_children • ar
8
Muy bien
Cons:

No había facturas en el desayuno

2026-08-21 • via Nuitee
A
Augusto • family_with_children • ar
8
2026-08-21 • via Nuitee
E
esteban • solo_traveller • cl
10
Comodo
Pros:

la ubicación del hotel es buenisima

Cons:

señal de wifi no es la mejor

2026-08-21 • via Nuitee
M
Matias • solo_traveller • cl
7
Pros:

Ubicación

Cons:

Todo viejo

2026-08-20 • via Nuitee
M
michael • couple • cl
10
2026-08-20 • via Nuitee
L
Luis Mauricio • family_with_children • cl
4
Santiago
Pros:

Me gusto la ubicación

Cons:

Piezas incómodas, muy pequeña, feo, oscuro.

2026-08-17 • via Nuitee
A
Alex • couple • cl
10
Excelente precio y calidad
Pros:

La habitación muy buena, amplia y equipada

Cons:

Todo estuvo bien

2026-08-16 • via Nuitee
C
Carlos • couple • cl
10
2026-08-07 • via Nuitee
E
Eduardo • couple • br
10
2026-08-05 • via Nuitee
M
Mónica • couple • cl
7
2026-08-05 • via Nuitee
A
Aquiles Rodríguez • solo_traveller • cl
10
Pros:

Habitaciones

Cons:

Corte de agua

2026-07-25 • via Nuitee
D
DAN • solo_traveller • cl
9
Pros:

Tenia un evento en el mismo hotel por lo que fue bien práctico
Personal normal, pueden mejorar en amabilidad
Desayuno bueno

Cons:

Demasiado tarde para el check in

2026-07-22 • via Nuitee
L
Lucas • couple • cl
10
2026-07-22 • via Nuitee
C
CaroPardo • solo_traveller • cl
9
2026-07-21 • via Nuitee