LOTTE City Hotels Tashkent Palace

Hotels
Lotte City Hotels
9.1 (1649 reviews)
Buyuk Turon Street 56 , Tashkent , uz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service and staff
Cons:
Air conditioning issues
Need for room renovations

Categories

Cleanliness
9.18
Rooms are clean and well-maintained, as mentioned in multiple reviews.
Service
9.65
Staff are attentive, helpful, and polite as highlighted by guests.
Location
9.19
Great location with easy access to restaurants and cafes.
Room Quality
8.14
Rooms are comfortable but noted as needing renovation.
Amenities
9.17
Excellent amenities including a gym and sauna; appreciated by reviewers.
Value for Money
9.13
Good value for the quality of services and facilities offered.
Food and Beverage
9.18
Breakfast options are diverse and well-received by guests.
Overall Experience
9.15
Overall positive experiences highlighted by customers with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:54

Property Description

Outdoor Pool and Health Club
The hotel boasts an inviting outdoor pool and a well-equipped health club, perfect for relaxation and staying active during your stay.

Diverse Dining Options
Indulge in a culinary journey with the hotel's variety of restaurant choices, offering Eastern European, Asian, and international cuisines. Enjoy your meals on the rooftop terrace or in the charming courtyard garden.

Convenient Location and Amenities
Located near a metro station, this hotel offers air-conditioned rooms with modern amenities. Additionally, guests can enjoy beauty treatments, massages, and proximity to popular attractions like the Alisher Navoi Theatre and Uzbekistan State Museum.

Experience luxury and convenience at LOTTE City Hotels Tashkent Palace.

Important information:

Please note that hotel does not accommodate non-married Uzbek couples. All couples where one or both have Uzbek citizenship must present a valid marriage certificate upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$25 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1649 reviews
Cleanliness: 9.18
Service: 9.65
Location: 9.19
Room Quality: 8.14
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.15
M
Marina family_with_children kz
8
Pros:

Чистые номера, удобные кровати, шикарный завтрак, хорошие туалетные принадлежности.

2026-04-18 via Nuitee
R
Rutur couple it
10
A wonderful stay in central Tashkent, comfortable, easy and reliable.
Pros:

Very modern, functional, comfort-oriented hotel that meets all expectations.

2026-04-18 via Nuitee
T
Talgat solo_traveller kz
9
2026-04-17 via Nuitee
A
Andrew couple gb
9
Great hotel in Tashkent
Pros:

Great staff service, self-service breakfast, clean and comfortable room, etc.

2026-04-17 via Nuitee
T
Timur couple ru
10
2026-04-16 via Nuitee
T
Timur solo_traveller ru
10
2026-04-16 via Nuitee
P
Percival couple au
10
Elegant hotel in excellent location
Pros:

This is an old and elegant hotel, first established in 1958. It is in superb condition today. Our room was tastefully decorated, with comfortable furniture. Breakfast was delicious and included some interesting Uzbek items including cakes and pastries. I loved the variety of dairy products such as yoghurts, kefir and cream cheese.
We would definitely love to stay here again. The hotel is in a good location - the old Opera House is opposite in a park and the architecturally fascinating Metro is nearby.
Abdullah the Concierge was outstanding. He helped set up the Yandex app for us, and each day provided advice on the locations we wished to visit.
All in all, a very welcoming first stay in Uzbekistan

Cons:

Everthing met our expectations

2026-04-15 via Nuitee
C
Carlo family_with_children lu
9
2026-04-12 via Nuitee
Y
Yalcin solo_traveller kz
10
2026-04-11 via Nuitee
S
Simon couple au
9
Location, comfortable and exceptional service.
Pros:

Solid international style hotel in excellent location with exceptional service from the front desk.

Cons:

We could have been anywhere in the world, which is sometimes exactly what you need!

2026-04-10 via Nuitee
E
Eduard solo_traveller us
10
Pros:

Очень приветливый и дружелюбный персонал. Уютный отель. Хорошая уборка номеров. Сервис в целом. Соотношение цена и качество.

2026-04-10 via Nuitee
family_with_children ru
10
2026-04-09 via Nuitee
J
John couple sg
9
Centrally located comfort
Pros:

Location, good English speaking staff

Cons:

Better food choices

2026-04-09 via Nuitee
C
Christopher extended_group us
10
2026-04-09 via Nuitee
N
Niall couple ie
9
Excellent location and breakfast
Pros:

Excellent location. The staff were all very polite and helpful. The breakfast buffet is superb with a wide range of options. The room was a little old fashioned but clean and comfortable. Great facilities including a bar, ATMs and a travel agent within the hotel.

Cons:

Pillows were on the soft side. Aircon was a bit weak. Duvets were too heavy for the warm weather.

2026-04-09 via Nuitee
couple ru
10
2026-04-08 via Nuitee
J
Jaana solo_traveller fi
10
2026-04-07 via Nuitee
K
KEITH couple au
10
Superb service from every member of staff.
2026-04-07 via Nuitee
A
Angelique solo_traveller de
8
2026-04-07 via Nuitee
G
Grigory solo_traveller ru
10
Супер условия проживание бассейн массаж !
Pros:

Супер обслуживание и сервис

Cons:

Всё понравилось !

2026-04-06 via Nuitee