Matthiol Boutique Hotel

Hotels
9.5 (416 reviews)
Moosstrasse 40 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Beautiful location
Cons:
Jacuzzi location
Walk to town can be long
Some technical issues with amenities

Categories

Cleanliness
9.38
Clean and well-maintained facilities, as noted in multiple reviews.
Service
9.85
Friendly and accommodating staff, with several mentions of personalized service.
Location
9.39
Quiet location with proximity to hiking trails, though some mention of distance from town.
Room Quality
9.34
Comfortable and nicely decorated rooms, with great views of the Matterhorn.
Amenities
9.37
Modern facilities and a good variety of amenities, including a spa.
Value for Money
9.33
Overall good value considering the quality of service and amenities.
Food and Beverage
9.38
Excellent breakfast and dining options received positive feedback.
Overall Experience
9.99
Overall stay was highly praised, with several specific highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:34

Property Description

Exclusive Wellness Facilities
Enjoy a rejuvenating experience at the Matthiol Boutique Hotel's wellness area, featuring a herbal sauna, steam bath, and Finnish sauna - all complimentary for guests. Stay fit with the free access to the fitness room and unwind in style.

Luxurious Rooms with Stunning Views
Indulge in comfort and style in the hotel's rooms equipped with free WiFi, life TV streaming, and a coffee machine. Most rooms offer a balcony with breathtaking views of the Matterhorn or Gornergrat, providing a truly memorable stay.

Gourmet Dining Experience
Savor Swiss and international cuisine at the trendy on-site restaurant, showcasing locally sourced ingredients. During winter, relish in the unique experience of indulging in cheese fondue in outside huts. Start your day right with a delicious buffet breakfast.

Experience luxury and comfort at Matthiol Boutique Hotel - book now for an unforgettable stay!

Important information:

Zermatt is a car-free resort. Please park your car in Täsch and proceed by train (leaving every 20 minutes). The hotel offers free transfers by electric taxi from the Zermatt Train Station to the hotel between 8:00 and 21:00. Please inform the hotel in advance about your arrival time at the train station.

If you are traveling with children, please inform the property in advance of their age. You can use the special request box when booking or contact the property directly. Contact details are stated in the booking confirmation.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 416 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.99
A
Arnthor couple is
10
Staying at Hotel Matthiol made up for a perfect Zermatt ski vacation
Pros:

Excellent breakfast. Excellent Spa facilities with outdoor hot tub. Good restaurant at hotel.

2026-04-14 via Nuitee
L
Laura couple ch
10
2026-04-13 via Nuitee
B
Barbara couple ch
4
Würde nicht mehr hinfahren
Pros:

Es ist ruhig gelegen

Cons:

Das Zimmer macht einen schmuddeligen Eindruck (Halter Toilettenpapier hängt von der Wand, Fenster sind sehr dreckig, Abfluss im Waschbecken ist verstopft, Espressomaschine meldet fehlende Reinigung- und Entkalkungsprogramm, es riecht nicht gut, etc.).
Das Hotel liegt sehr ausserhalb und man benötigt dauernd teure Taxis, Hotel Transfers gibt es praktisch nicht. Restaurantbereich ist ungemütlich, trotz bestem Wetter wird draussen auf der Sonnenterrasse keinerlei Sitzgelegenheit angeboten - alles etwas lieblos und uneinladend. Wir haben 700 Franken pro Nacht bezahlt - das steht in keinem Verhältnis - und man sollte nicht so oft Nein von der Rezeption hören.

2026-04-12 via Nuitee
J
Jürg und Susanne couple ch
9
atemberaubend. erholsam.
Pros:

ruhige Lage. sonniger Balkon. Freundliche Mitarbeitende

Cons:

Das der letzte Bus bereits um 19.30h ab Zentrum Richtung Hotel fährt.

2026-04-10 via Nuitee
E
Elizabeth extended_group ch
7
2026-04-07 via Nuitee
R
Raphael couple ch
10
2026-04-07 via Nuitee
P
Patrick couple ch
9
Pros:

We enjoyed a wonderful time at Matthiol. The breakfast buffet is exceptional and fueled us with the needed energy for a head start into our skiing days. We also valued the uncomplicated refreshment service on our departure day, as well as the timely and uncomplicated taxi shuttle to and from the train station which gave us peace of mind with our luggage. We will be back!

Cons:

The Matthiol hotel is located at the very back end of the village and great when u look for a calmer place, however may feel a bit burdensome when going out.

2026-04-06 via Nuitee
M
Melissa Daeun couple ch
7
2026-04-06 via Nuitee
R
Ross couple gb
9
2026-04-04 via Nuitee
I
ismail couple za
9
Pros:

Everything

Cons:

Nothing

2026-04-03 via Nuitee
D
David couple ch
10
Pros:

Le cadre. L’emplacement. Les équipements. Le petit déjeuner, le restaurant avec menu à la carte excellent . La vue imprenable sur le cervin

2026-03-31 via Nuitee
G
Gonzalo couple es
10
2026-03-29 via Nuitee
T
Thomas extended_group ch
9
2026-03-26 via Nuitee
J
Jeff couple us
10
Great staff - lovely spa experience - comfortable rooms
Pros:

Architecture, Spa, Staff, rooms

Cons:

The property is one of the farthest places from the center of town.

2026-03-26 via Nuitee
S
Séverine couple ch
10
Fantastique!!
Pros:

La chambre, très bien pensée, les petits déjeuners et repas, ainsi que le personnel, adorable.

2026-03-23 via Nuitee
J
Jennifer family_with_children gb
10
Beautiful Zermatt Hotel
Pros:

Beautiful hotel in a fantastic location. We were collected from the railway station and taken to the hotel and given a welcome drink. The staff were very friendly, helpful and informative.
Everything is immaculately clean and well cared for.
Super restaurant with plenty to eat at breakfast. My favourite meal was the cheese and meat fondue evening in the little wooden huts outside. We had the but to ourselves and it was lovely.

Cons:

I would have liked the spa to have been open for longer. It was only open from 4pm-9pm presumably for the skiers. As we weren't ski-ing, it would have been good to be able to use it during the day. However, we used it every day and it was wonderful

2026-03-22 via Nuitee
G
Ganna_D_G family_with_children es
7
nice, quiet and comfortable accommodation
Pros:

what i liked most in this hotel is a room with sauna and steam bath right in the bathroom. we travel with our 3yo son, that still naps at noon. and it was such a pleasant extra to have during his nap, since one of the parents has to stay in the room and can't go to spa meanwhile.
the staff was very nice and after the first breakfast they remembered the table we liked, so after that they sat it every morning for us with a high chair for the kid even before our arrival. that was a very sweet detail. breakfast was nice, had a little bit of everything.
also enjoyed a lot their house cocktail (it was a spritz, if im remembering well)
beside the hotel there were some snow fields with a few slightly inclined areas for a toddler to enjoy the sleigh, which hotel kindly provides. there are also big sleigh runs to do in the surroundings, but that just wasn't suiting us

Cons:

the walk from the hotel to the bus to take your to ski station or to town was 7min walk away. with a child, with skis, with ski boots on. and that part of the road, being on the outskirts of zermatt is not serviced, so it was covered in ice, we had to walk very carefully.
again, because of our child we couldn't really go out much for dinners, so we thought we'd just eat in the hotel restaurant. but the food was so not great, that after 1 lunch and 1 dinner we started having heavy lunches elsewhere in town and skipping dinners altogether. cuisine with pretension to modern, yet very badly achieved. we'd rather have just typical mountain food than a trying to be haute-cuisine hard crust croquette with rice inside, being sold as a local cuisine inspired whatever. soups were all spicy, couldn't give any to my child. and the separate kids' menu is very poor. basically fish sticks and chicken sticks and (probably) pasta. after 2 meals like that even a 3yo wants something different. although we than found a lovely restaurant called Waldhaus just around the corner with some lovely soup, fresh mussels, tender ribs and more. some good variety and feeling of home cooked noble meal

2026-03-17 via Nuitee
U
Ueli couple ch
9
Sehr stimmig und erholsam
Pros:

Es ist sehr ruhig, dass hat uns sehr gefallen, Das Frühstück ist sehr reichhaltig und vor allem sind die Produkte frisch.......

Cons:

Alles bestens

2026-03-16 via Nuitee
K
Knud couple de
9
2026-03-15 via Nuitee
J
Jonathan couple ch
10
2026-03-15 via Nuitee