Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2719 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
J
Jerome solo_traveller fr
10
Pros:

L'emplacement, la déco, les équipements et le petit déjeuner

2026-05-16 via Nuitee
T
Temur couple de
6
2026-05-15 via Nuitee
S
Sarah couple je
10
Excellent! The staff and hotel are fabulous ,
Pros:

Excellent! The staff and hotel are fabulous ,

2026-05-14 via Nuitee
J
jean-marc couple ca
9
Très agréable
Pros:

Personnel très gentil

Cons:

Les chambres très petites

2026-05-14 via Nuitee
F
France couple fr
10
Parfait
Pros:

Tout parfait . Idéalement situé pour visiter la cité. Petit déjeuner exceptionnel avec vue sur la cité.

2026-05-14 via Nuitee
C
Cattus couple fr
9
Pros:

Idéalement situé

Cons:

Le système de douche était complexe

2026-05-13 via Nuitee
D
Derek couple ca
8
2026-05-13 via Nuitee
P
Philippe couple fr
7
Pros:

L'emplacement est idéal pour apprécier et visiter la cité médiévale de Carcassonne.
Le petit jardin privatif dont nous disposions est fort agréable et compense l'exiguïté de la chambre.

Cons:

la décoration, très typée années 70 est dépassée et assez agressive.
le rapport qualité prix du petit déjeuner est mauvais, ce n'est pas un buffet, mais un service en assiette au choix imposé.
De plus, nous n'avons pas apprécié le fond sonore sans âme imposé dans la salle de petit déjeuner.

2026-05-10 via Nuitee
C
Colleen solo_traveller ie
9
2026-05-10 via Nuitee
A
Alan couple ru
10
Pros:

Perfect

2026-05-10 via Nuitee
M
mark couple gb
8
Pros:

The location for the castle is excellent with its own parking.

2026-05-10 via Nuitee
E
Esther family_with_children nl
8
2026-05-09 via Nuitee
S
sonia scheherazad solo_traveller mx
10
Pros:

La ubicación y la vista son exelentes

2026-05-09 via Nuitee
C
Christine couple gb
10
Check in was fab, staff were all lovely. Location stunning and comfy bed. If you are going to carcasonne I would recomme
Pros:

The staff, the location, the breakfast and the property in general were fantastic

Cons:

The pool area could do with a clean but I think they will probably do that before it gets busier, and no hot water in the morning for a shower.

2026-05-07 via Nuitee
K
karine family_with_children fr
7
2026-05-07 via Nuitee
S
Sandra couple gb
8
2026-05-06 via Nuitee
G
Guest solo_traveller gb
10
Pros:

The location is incredible, it is so easy to visit the medieval city and walk across the river. The staff were welcoming and helpful. The room had everything you need and the bed was comfortable. The hotel had a lovely laid back feel with the hotel dog and cat wandering about. The bar had a fantastic view, served local wine and beer and was very reasonable compared to prices in the city. Breakfast was generous and tasty, we particularly liked the local apple juice. It was great to have a swim and read a book by the pool in the sun after a day exploring.

Cons:

The room was quite small for two people with suitcases for more than a couple of nights. You can hear some noise from people closing doors to other rooms and from the occasional car driving on the road outside but it didn't affect our sleep.

2026-05-06 via Nuitee
S
Sebi extended_group es
10
Pros:

Lo mejor es que está en la puerta de Carcassonne

2026-05-05 via Nuitee
C
Céline family_with_children fr
8
Pros:

L'accueil et la gentillesse de tous les personnels.
L'emplacement au pieds de la Cité.
La qualité de la literie.
La piscine chauffée.

Cons:

Un tout petit détail : le parking vélo non couvert (chance qu'il n'ait pas plu cette nuit là)

2026-05-03 via Nuitee
G
gpescelfde family_with_children it
8
2026-05-03 via Nuitee