Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2680 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
K
Kelly • couple • fr
8
Très correct
Pros:

Excellent petit déjeuner.
Situation géographique parfaite, à quelques mètres de l'entrée des remparts.
Nous étions dans un bâtiment en face de la réception, chambre pas très bien insonorisée, mais sympathique.

Cons:

Piscine payante, insonorisation de la chambre

2026-04-18 • via Nuitee
L
laura • solo_traveller • fr
7
2026-04-17 • via Nuitee
J
Jerome • family_with_children • fr
10
Pros:

Tout.

Cons:

R.A.S

2026-04-17 • via Nuitee
F
Fanny • family_with_children • fr
8
Séjour agréable, personnel accueillant
Pros:

Le personnel très accueillant, la situation géographique idéale, le calme. Les photos sont complètement fidèles à la réalité. Nous avons été surclassé dans une chambre plus grande. Le petit déjeuner est top.

Cons:

Ajouter une bouilloire dans les chambres.
Passer de porte avec clés à porte avec carte magnétique.

2026-04-16 • via Nuitee
T
Thierry • solo_traveller • be
9
2026-04-16 • via Nuitee
G
GBE • family_with_children • fr
9
En famille - 1 nuit à côté des remparts de la Cité
Pros:

Proximité directe de la Cité
L'amabilité et les attentions de l'ensemble du personnel.
Le cadre cosy, classe et feutré.
Le parking privé
La piscine et le jacuzzi.

Cons:

RAS

2026-04-16 • via Nuitee
E
Eve • couple • fr
8
2026-04-16 • via Nuitee
T
Thierry • solo_traveller • be
9
2026-04-13 • via Nuitee
M
Monika • couple • de
10
Gut, sehr netter Portier
Pros:

Gut

Cons:

Dass für den Pool im Spa extra 30€ pro 30 Minuten berechnet werden

2026-04-13 • via Nuitee
N
Nicolas • family_with_children • fr
8
Bon séjour et emplacement très pratique pour visiter la cité de Carcassonne
Pros:

Acceuil et sympathie du personnel

Cons:

Nous n’étions pas fan du style art deco rose de notre chambre mais ce n’est pas très grave.
Le fait que le parking soit en supplément alors que sur la réservation j’avais choisi hôtel avec parking.
Cela aurait dû être inclus dans le tarif.

2026-04-13 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-04-10 • via Nuitee
M
Montse • couple • es
9
Tranquil.litat
Pros:

La situació i l’amabilitat del personal

2026-04-10 • via Nuitee
M
Maria • family_with_children • ch
8
2026-04-10 • via Nuitee
B
brrrrrrrrrrr • family_with_children • nl
8
Alles prima geregeld, veilig parkeerterrein, goed ontbijt, vriendelijke mensen, leuk uitzicht
Pros:

Het ontbijt was prima geregeld. Personeel is erg vriendelijk en correct. De kamer die we als eerst kregen was net geschilderd. De verflucht was niet te doen en toen kregen we een andere, veel grotere kamer ter compensatie. Erg vriendelijk en fijn opgelost.

2026-04-09 • via Nuitee
S
samantha • extended_group • gb
9
Very good and huge breakfast. Nice decor and fab location. Would certainly stay there again
Pros:

Location and view over the medieval city

Cons:

The garden furniture at the other location were cheap

2026-04-09 • via Nuitee
S
Sebastian Keffert • family_with_children • fr
9
2026-04-09 • via Nuitee
G
Graziella • family_with_children • fr
8
Pros:

L emplacement ! La décoration, le personnel accueillant

Cons:

La chambre était propre mais pas parfaite si j ose dire

2026-04-08 • via Nuitee
J
John • couple • us
3
A disappointment
Pros:

Staff was helpful, bed was comfortable, location was excellent.

Cons:

Room was ridiculously small. There was no place to put luggage or clothes, no chair in the room, just a small, rickety table with two ottomans. The closet had hangers too low to hang anything but a shirt, and "theft-proof hangers" are an insult in a three star hotel. The safe took up any other usable room in the closet. The bathroom was so small, the commode could not be used without knocking the paper roll off , and could only be reasonable used sitting at an angle.

2026-04-08 • via Nuitee
A
Achere • solo_traveller • fr
5
2026-04-07 • via Nuitee
S
stéphanie • family_with_children • fr
10
Cadre idyllique
Pros:

Idéalement situé au pied de la cité cet hôtel offre un cadre exceptionnel. Le personnel est aux petits soins.

2026-04-07 • via Nuitee