Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Mon, Nov 2, 2026 until Thu, Mar 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2756 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
C
Christian • solo_traveller • de
10
2026-06-27 • via Nuitee
W
Walter • family_with_children • us
8
2026-06-27 • via Nuitee
P
Philippe • couple • fr
9
Séjour agréable et reposant
Pros:

Chambre spacieuse et agréable, emplacement et vue remarquable à proximité de la cité historique.
La piscine est très appréciable.
Petit déjeuner copieux servi dans un cadre agréable

Cons:

Absence de volet sur une porte fenêtre de la chambre, store occultant présent mais occulte qu'une partie de la porte fenêtre.
Parking payant en supplément du prix de l'hôtel.
Prix élevé du petit déjeuner.

2026-06-27 • via Nuitee
J
Jo • couple • gb
7
Lovely one night stay
Pros:

Lovely gardens and pool area. Staff helpful and polite Room small but had a lovely outdoor seating area and aircon in the room was great

Cons:

Room a little small

2026-06-26 • via Nuitee
A
ANNAMARIA • extended_group • it
9
Ottimo
Pros:

Posizione, camere, luminosità, pulizia

Cons:

Servizio colazione vario e di qualità ma un po’ lento

2026-06-26 • via Nuitee
S
Sally • couple • gb
8
2026-06-26 • via Nuitee
E
Eckard • solo_traveller • de
7
Pros:

Frühstück o.k. kein Buffet, abgeschlossener Parkplatz am Haus, super Lage direkt an der Burg. Zimmer mit Klimaanlage.

Cons:

Es gibt eindazugehöriges weiteres Haus mit Hotelzimmern, in dem mein Zimmer war. Es ist im Charm der 80er Jahre und renovierungsbedürftig. Zimmer klein, Bad und Toilette getrennt und eng. Auch Eingang und Treppenhaus ist im alten Charme.

2026-06-25 • via Nuitee
J
JOSE MANUEL • couple • es
8
Pros:

El desayuno muy bueno y la atención del personal estupenda.

2026-06-25 • via Nuitee
E
Esther • couple • ch
5
Pros:

Frühstück ok. Lage Hotel: super!

2026-06-25 • via Nuitee
P
Pierre • couple • be
6
Répond à mes attentes sauf la chambre
Pros:

Je n'avais pas compris que l'hôtel était divisé en 2 parties... Donc un beau côtés avec parking, belle piscine, proche château...
Accueil agréable, étant arrivé plus tôt... Chambre prête avant l'heure d'arrivée. Top

Cons:

Par contre nous dormions dans le bâtiment en face, Montmorency... je crois que je n'ai jamais vu une chambre aussi moche et petite... heureusement pas trop cher. Le parking lui, est cher...

2026-06-25 • via Nuitee
B
Brigitte • family_with_children • fr
7
2026-06-24 • via Nuitee
B
Brigitte • couple • fr
7
Pros:

La piscine

Cons:

L’accueil

2026-06-24 • via Nuitee
S
Silvia • solo_traveller • br
9
Vista de tirar o fôlego
Pros:

1. Da localização com a cidade medieval.
2. Do restaurante com vista para os muros da cidade medieval e principalmente por ele funcionar 24h.

O hotel é um convite para relaxar e contemplar a vista.

Cons:

Que a piscina fechou antes do horário que indicado como disponível. Nós organizamos o cronograma colocando a visita à cidade e pensamos em usar a piscina ao fim do dia para relaxar. Quando chegamos ao local já estava tudo coberto e a funcionária nos informou que fecharam antes do horário previsto pois não havia hóspedes usando.

2026-06-23 • via Nuitee
M
Marie Claude • solo_traveller • fr
10
Séjour agréable
Pros:

Emplacement et caractère

Cons:

Rien

2026-06-22 • via Nuitee
J
Juan Bald • solo_traveller • es
7
Pros:

La ubicación. Al pie de la cité.

El personal de recepción muy amable y atentos.

Cons:

La habitación muy pequeña. El baño minúsculo. Para entrar en la ducha había que meterse en una bañera que estaba altisima. Muy peligrosa. Fácil resbalar y tener un disgusto.

2026-06-22 • via Nuitee
S
Steven • solo_traveller • gb
5
2026-06-21 • via Nuitee
P
peggy • extended_group • fr
7
2026-06-21 • via Nuitee
M
Marie • couple • be
8
Pros:

Emplacement parfait

Cons:

Manque d’un petit frigo dans la chambre

2026-06-21 • via Nuitee
E
Ellen • couple • be
7
Ideaal voor 1 nachtje om Carcassonne te bezoeken maar meer niet.
Pros:

Super goede ligging, vlakbij La Cité!

Cons:

De badkamer was niet zo praktisch: niets voorzien van haakje of schap ofzo om je toiletzak op te zetten.
De receptie, het ontbijt en het zwembad zijn in het hotel aan de overkant van de straat.

2026-06-20 • via Nuitee
K
Konrad • extended_group • ch
10
Pros:

- tolle Lage neben der Burg
- Pool

2026-06-19 • via Nuitee