Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Room size issues
Pool not functional as advertised
Cleanliness concerns

Categories

Cleanliness
7.34
Insonorisation nulle, problème de douche glacée mentionné.
Service
9.31
Staff friendly and accommodating.
Location
9.35
Excellent location with beautiful views.
Room Quality
7.8
Some rooms reported as too small or uncomfortable.
Amenities
6.83
Pool not as described; additional costs for services.
Value for Money
7.79
Prices seem high for the quality of amenities provided.
Food and Beverage
8.34
Breakfast is delicious, good quality.
Overall Experience
8.81
Overall pleasant stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:29

Property Description

Prime Location near Medieval City
Hotel Montmorency sits just 30 meters from the entrance to the medieval city of Carcassonne, offering a unique and historical setting for your stay.

Luxurious Amenities
Indulge in the hotel's free WiFi, outdoor pool, hot tub, and optional Spa with an indoor pool and hammam. Rooms feature modern comforts like LCD TVs, air conditioning, and private bathrooms with baths.

Relaxation and Scenic Views
Unwind with a drink at the bar, soak in the panoramic terrace view, and explore snacking options available on-site. The perfect way to end a day of sightseeing.

For an unforgettable stay in Carcassonne, book your room at Hotel Montmorency now.

Important information:

Please contact the hotel in case of arrival after 18:00.

Please note that the outdoor pool is heated from Easter season until the end of October.Swimming pool: Closed from Sun, Nov 2, 2025 until Thu, Apr 2, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2660 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 6.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.81
A
ALEXIA solo_traveller fr
7
Très bien
Pros:

Située à 3min à pieds de la cité médiévale

Cons:

Evié bouche dans la salle de bain

2026-03-27 via Nuitee
B
Baró fuentes family_with_children es
10
2026-03-24 via Nuitee
T
Tracey couple gb
10
Pros:

Fantastic location and beautifully maintained hotel with exceptional grounds.

Cons:

Having to pay to park our car in the hotel car park. I think this should be included in the cost of the room.

2026-03-24 via Nuitee
M
mark couple gb
9
great hotel for the castle and local restaurants
Pros:

Excellent location and clean and spacious

2026-03-24 via Nuitee
B
Brigitte couple fr
9
Très belle étape sur notre route, à retenir
Pros:

Amabilité du personnel, emplacement super et très bon petit déjeuner servi à table

Cons:

Pas de passage piéton entre les deux parties de l’établissement

2026-03-23 via Nuitee
C
catherine couple fr
9
Pros:

Chambre un peu petite mais avec une terrasse privative extérieure.
Emplacement idéal pour visiter la cité médiévale de Carcassonne
Parking sécurisé
Petit déjeuner servi à table, très copieux et produits de qualité.

2026-03-22 via Nuitee
M
Marcos couple br
9
Pros:

Localização

Cons:

Cheiro muito forte

2026-03-22 via Nuitee
S
SELARL dr couple fr
9
Une soirée étape
Pros:

Emplacement exceptionnel

Cons:

Chambre petite attention manque machine à café.

2026-03-21 via Nuitee
A
Anne couple mc
10
Pros:

L’emplacement et l’accueil

2026-03-20 via Nuitee
E
Eric family_with_children fr
4
Heureusement rapide
Pros:

L'emplacement geographique est très pratique.

Cons:

Le personnel n'accompagne pas le voyageur à sa chambre, alors qu'elle se situe dans un autre bâtiment.
Le parking est payant (15 €).
Chambre assez vétuste. L'évacuation de la douche de la chambre 24 est obstruée.
Le petit déjeuner à 18 euros est totalement en dessous des standards. Continental, pas de baguette fraîche, mais des boules de pain compactes, une demi "frite" de 5 à 10 g de fromage sec, autant ne rien mettre, un mini rectangle de camembert non fait, un mini rouleau de jambon de qualité inférieure, le jus de pomme imposé comme jus de fruit. Pas de fruits pressés. Mini vienoiseries. Pas d'oeufs brouillés, ni bacon.

2026-03-18 via Nuitee
T
Tony64 solo_traveller fr
10
2026-03-17 via Nuitee
O
Oriol couple es
9
2026-03-16 via Nuitee
C
CHARLES family_with_children fr
8
Pros:

L'emplacement, l'amabilité du personnel

2026-03-15 via Nuitee
C
cassandre family_with_children fr
10
Très bonne expérience
Pros:

Très bon emplacement avec belle vue, belles chambres, et personnel très aimable et professionnel

2026-03-15 via Nuitee
D
Daniela couple es
10
Bonitas vistas “en especial el amanecer”.
Pros:

Que fue tranquilo, limpio, cálido.

Por la mañana nos atendió una chica muy agradable, atenta, se esforzó por mantener una muy buena comunicación.

Cons:

No me gustó la distribución del edificio, es muy fácil perderse, estaría bien que pusieran más señales.

2026-03-11 via Nuitee
P
Phil solo_traveller ch
10
2026-03-11 via Nuitee
V
veronique family_with_children fr
10
Pros:

L emplacement est ideal pour la visite de la cite, tres agreable et calme. Personnel tres aimable et a l ecoute. Avec un parking, c est le plus indispensable.

Cons:

Le papier toilette n est pas a la hauteur de la prestation.

2026-03-10 via Nuitee
M
Monica couple es
9
2026-03-09 via Nuitee
A
ALAIN solo_traveller fr
9
Pros:

L’emplacement

Cons:

Son prix

2026-03-08 via Nuitee
M
Maria Rosario family_with_children es
10
2026-03-08 via Nuitee