SAKS Urban Design Hotel Kaiserslautern

Hotels
8.4 (665 reviews)
Stiftsplatz 11 , Kaiserslautern , de
+49 631 361250

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Hygienic concerns with carpets
Spa closed
Inconsistencies with breakfast variety

Categories

Cleanliness
8.04
Some reviews mentioned cleanliness, but issues were noted with carpets not being hygienic.
Service
9.01
Overall friendly and helpful service was frequently highlighted.
Location
9.05
Central and convenient location was praised in multiple reviews.
Room Quality
8
Rooms were spacious and well-constructed, though some complaints about mattress softness were mentioned.
Amenities
8.03
Some amenities like the spa were closed, which affected the rating.
Value for Money
8.49
Good value, considering the location and service, despite some issues.
Food and Beverage
8.04
Breakfast was generally good but there were occasional complaints about variety.
Overall Experience
8.51
Overall, guests had a very pleasant experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:34

Property Description

Luxurious Rooms and Amenities

Experience the epitome of comfort at SAKS Urban Design Hotel with stylish rooms equipped with flat-screen TVs, Nespresso coffee machines, modern rain showers, and luxury toiletries. The air-conditioned rooms offer a perfect retreat after a day of exploring the historic Old Town.

Gourmet Dining Experience

Indulge in gourmet international cuisine at our on-site restaurant, where every meal is a culinary delight. From breakfast to dinner, savor a wide array of dishes prepared by our talented chefs, adding a touch of sophistication to your stay.

Convenient Location

Located on Kaiserslautern’s Market Square, our hotel provides easy access to the Fritz-Walter Sports Stadium and Kaiserslautern Main Station, making it a prime choice for both leisure and business travelers.

Book your stay at SAKS Urban Design Hotel now and elevate your travel experience to new heights.

Important information:

Please be advised that parking spaces cannot be reserved.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZQW

Location

Guest Reviews

8.4
Based on 665 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
L
Lii • solo_traveller • se
10
2026-08-19 • via Nuitee
H
Hildegard • couple • de
9
2026-08-17 • via Nuitee
L
Lynn • solo_traveller • lu
8
2026-08-17 • via Nuitee
T
Thorsten • extended_group • de
8
Pros:

Frühstück deutlich besser wie vor einem Jahr. Insgesamt sehr gut. Eierspeisen könnten noch individueller nachgefragt werden.

Cons:

Die Bar ist an so einem Tag mit 2 Mitarbeitern unterbesetzt.

2026-08-17 • via Nuitee
J
Jordan • solo_traveller • us
10
2026-08-17 • via Nuitee
O
Olaf • solo_traveller • de
7
2026-08-16 • via Nuitee
V
Veit • couple • de
7
Top-jederzeit wieder!
2026-08-14 • via Nuitee
R
Rebecca • solo_traveller • it
7
Pros:

Modern hotel in a great location, but unfortunately the rooms are very basic and have old, worn carpeting. The sheets and duvet were dirty, which is completely unacceptable, especially considering the price we paid. Cleanliness should be a basic standard, regardless of the hotel’s category.

2026-08-12 • via Nuitee
A
Aaliyah Lyann • couple • de
3
Cons:

Ich hatte eine Suite gemietet und die Bettlaken waren erstmals dreckig die Badewanne ( das Highlight ) hat nicht funktioniert… als entgegenkommen gab es …. NICHTS

2026-08-09 • via Nuitee
J
Jykyrriaunna • couple • us
10
2026-08-02 • via Nuitee
J
Jérémy • couple • lu
9
Belle hôtel à recommander aux couples
Pros:

Super emplacement, hôtel confortable et design

Cons:

Pas d’intimité quand on prend une douche

2026-07-18 • via Nuitee
I
Isabelle • solo_traveller • lu
8
Pros:

Sehr gepflegt

Cons:

Glasfront zwischen Schlafzimmer und Dusche. Wenn man nicht als Paar reist ist es gewöhnungsbedürftig

2026-07-15 • via Nuitee
A
Andrea • couple • de
8
2026-07-14 • via Nuitee
B
Bothor • couple • de
10
2026-07-14 • via Nuitee
I
iamjeffc • solo_traveller • qa
9
2026-07-12 • via Nuitee
K
Karina Eltang • couple • dk
8
Rigtig godt ophold
Pros:

Det hele.

Cons:

-

2026-07-12 • via Nuitee
M
Me • solo_traveller • us
9
Pros:

Location.

Cons:

Our Rolladens didn't go all the way down.

2026-07-11 • via Nuitee
B
Bianca • couple • lu
6
Pros:

Das Hotel liegt sehr gut! Mitten in der Stadt!

Cons:

Leider mussten wir feststellen, dass das Badezimmer nicht sauber wahr!
Wir haben reklamiert, aber leider nur ein Schulter zucken!

2026-07-10 • via Nuitee
I
Ingrid • couple • fr
9
Pros:

Hôtel idéalement situé. Chambre très confortable et literie Top ! Petit déjeuner varié et bon. Bar et terrasses très sympa.

Cons:

Rien

2026-07-09 • via Nuitee
S
Stephanie Charlotte • couple • de
8
Schöner Aufenthalt mit ein paar Mängeln
Cons:

Leider gab es weder einen Kühlschrank, die Kaffeemaschine funktionierte nicht und der zimmerservice war schlichtweg nicht vorhanden.

2026-07-07 • via Nuitee